Our Reviews
Marco G|2020 GMC 1500 Sierra
Confirmed Service Customer
1/24/2025
I highly recommend Schepelbuick-gmc dealership. Their service is Great and fast.
1/25/2025
Hi there! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HAMMOND, IN
Cindy L|2024 GMC Terrain
Confirmed Sales Customer
1/24/2025
Mike was knowledgeable and helpful regarding the vehicle we purchased. Very attentive and the sale/financing process moved along at a good pace.
MICHAEL KOWALKE
1/25/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We're looking forward to your next visit with us!
PORTAGE, IN
Kathleen O|2020 GMC Terrain
Confirmed Service Customer
1/24/2025
My service is always is always the best. Wouldn't go anywhere else.
1/25/2025
Hello, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!
CROWN POINT, IN
Michael V|2018 GMC 1500 Sierra
Confirmed Service Customer
1/24/2025
It’s always the same. Mark Kooi and Jim Lagastee have done another fantastic job. Thank you.
1/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HIGHLAND, IN
Sonja B|2024 GMC Terrain
Confirmed Sales Customer
1/24/2025
It was a wonderful experience and tha salesmen was great.
DARRELL ROBERTSON
1/25/2025
Hi there, we are very happy to have provided you with such a wonderful experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MERRILLVILLE, IN
Debra D|2022 GMC Yukon
Confirmed Service Customer
1/27/2025
Always great to work with
1/28/2025
Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC!
CROWN POINT, IN
Jody K|2025 GMC Yukon
Confirmed Sales Customer
1/24/2025
Everyone was very kind and helpful!
SHANNON MARSHALL
1/25/2025
We're glad to hear you found our staff was so kind and helpful! We're looking forward to your next visit with us!
BATAVIA, IL
Elouise J|2023 GMC Terrain
Confirmed Service Customer
1/26/2025
Good
1/27/2025
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARY, IN
Henry T|2020 GMC 1500 Sierra
Confirmed Service Customer
1/26/2025
It's very comfortable but it needs to be for the long wait.
1/27/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GARY, IN
Karen R|2024 GMC Terrain
Confirmed Service Customer
1/26/2025
Everyone was polite, welcoming, professional, informative , and knowledgeable
1/27/2025
Hello, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
CROWN POINT, IN
Donald P Schepel & E S|2019 Buick Envision
Confirmed Service Customer
1/28/2025
Good service & fixed right.
1/29/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Schepel Buick-GMC and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!
ST JOHN, IN
Gerald M|2022 GMC Terrain
Confirmed Service Customer
1/28/2025
Customer service is great. Service was done on time
1/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
CEDAR LAKE, IN
Lora S|2025 GMC Canyon
Confirmed Sales Customer
1/30/2025
Daniel was an excellent salesman. Made sure I had what I needed and thoroughly went over the inside and outside of the vehicle.
DANIEL QUINONES
1/31/2025
Thank you so much for your feedback! We're glad to hear that Daniel provided you with excellent service and ensured you had everything you needed. Our team takes pride in being thorough and attentive, and it's great to know that this made a positive impression on you. If you have any further questions or need assistance, don’t hesitate to reach out
CROWN POINT, IN
James T|2025 GMC Canyon
Confirmed Sales Customer
1/30/2025
Amazing! Schepel sets the standard.....not just for car dealerships, but for any company I have ever done business with. Friendly, relaxed, honest people from the top down. Everyone has a smile on their face! It is like taking a step back in time to old school values!
BRUCE LICHTENFELD
1/31/2025
Thank you so much for your kind words! We're glad to hear that you had such a positive experience at Schepel Buick-GMC. Our team works hard to ensure that every customer feels valued and treated with respect, and it’s wonderful to know that our efforts are recognized. We appreciate your support and look forward to serving you again in the future!
GRIFFITH, IN
Byron W|2020 GMC Acadia
Confirmed Service Customer
1/30/2025
over two hours for an oil change is way too much
2/4/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SCHERERVILLE, IN
Lynette W|2023 Buick Envision
Confirmed Service Customer
1/30/2025
It was great ... thanks
1/31/2025
Wow, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
DYER, IN
George H|2024 Buick Envision
Confirmed Sales Customer
1/27/2025
Everyone was friendly and explained everything to me
BRUCE LICHTENFELD
1/28/2025
Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!
SCHERERVILLE, IN
Heather G|2019 Chevrolet Traverse
Confirmed Service Customer
1/27/2025
Jim Werges is AMAZING!!!
1/28/2025
Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC!
CHESTERTON, IN
David K|2017 Chevrolet Traverse
Confirmed Service Customer
1/27/2025
Quick, transparent, and polite service
1/28/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
GRIFFITH, IN
Rudolph S|2023 GMC Terrain
Confirmed Service Customer
1/27/2025
Your understood we had a light on the dashboard and immediately helped us by sliding us into your busy schedule. Schepel Buick has always been the best.
1/28/2025
Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
WEST LAFAYETTE, IN
Marcus W|2015 GMC Acadia
Confirmed Service Customer
1/29/2025
My answer is always the same. You guys are the best!
1/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
Calumet City, IL
John G|2017 Buick Envision
Confirmed Service Customer
1/29/2025
Jim in service is awesome!
1/30/2025
Thanks for highlighting our staff who helped make this such a great experience! It's our commitment to ensure quality customer care. Please don't hesitate to reach out to us if there's anything more we can do!
CEDAR LAKE, IN
Sherry P|2019 Chevrolet Trax
Confirmed Service Customer
1/30/2025
Matthew was very kind from the time I arrived until my vehicle was repaired. Service was very good, everyone was very kind. Customer service was excellent.
1/31/2025
Hello. It is great to hear everything was done to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC!
GARY, IN
Eric W|2018 GMC Canyon
Confirmed Service Customer
1/30/2025
I always have an Outstanding service appointment. Fast, friendly, & prompt.
1/31/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care, Eric!
MERRILLVILLE, IN
Janice J|2025 Buick Envista
Confirmed Sales Customer
2/2/2025
Kiwi is an excellent Sales Associate. The process was smooth and honest all the way through.
KEITH VOOYS
2/3/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
CHICAGO, IL
Roderick M|2019 GMC Canyon
Confirmed Service Customer
1/30/2025
Always good
1/31/2025
Hi Roderick, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
MERRILLVILLE, IN
Debra D|2017 GMC 1500 Sierra
Confirmed Service Customer
2/3/2025
Always pleasant to deal with, service men and sales men.
2/4/2025
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CROWN POINT, IN
Dianne F|2019 Buick Enclave
Confirmed Service Customer
2/3/2025
Each employee has the same helpful attitude and appreciate the excellent service provided.
2/4/2025
Hi, Dianne! Thanks for your praise and kind comments about our staff. We hope to be of service to you again in the future. We hope you have a great day!
SCHERERVILLE, IN
William M|2021 Buick Enclave
Confirmed Service Customer
2/3/2025
They exceeded my expectations! My Enclave was serviced in a timely manner and everything was taken care of to my satisfaction.
2/4/2025
It is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave a review.
DYER, IN
Timothy K|2023 GMC Sierra 1500
Confirmed Service Customer
2/3/2025
Jim Lagestee and the entire service group are very professional and do a great job.
2/4/2025
Hello, Timothy! We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, IN
Glen R|2022 Buick Envision
Confirmed Service Customer
2/3/2025
Comfortable waiting room. The service rep was was friendly and knowledgeable. They were prompt. No stress.
2/4/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
UNION MILLS, IN
Gary R|2022 GMC Canyon
Confirmed Service Customer
2/26/2025
The people
2/4/2025
Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Janice H|2022 GMC 1500 Sierra
Confirmed Service Customer
2/3/2025
My service representative is great , greeted promptly, nice waiting area . Always a ride if I need one . I highly recommend this dealership.
2/4/2025
Hi there, Janice! Thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
DYER, IN
Susanne F|2025 Buick Envision
Confirmed Sales Customer
2/4/2025
I was immediately approached by Darrell when I entered the building. He asked if I had any questions and asked me what I was interested in. I never felt any pressure and he explained everything I needed to know.
DARRELL ROBERTSON
2/5/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
CROWN POINT, IN
Anthony P|2022 GMC 1500 Sierra
Confirmed Service Customer
2/11/2025
r
2/12/2025
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORLAND PARK, IL
Laura Mae M|2024 Buick Encore GX
Confirmed Sales Customer
2/11/2025
Daniel was so professional and it was also like talking to a family member. The whole experience with Daniel in sales and Steve in finance was excellent. I love my car and I’m very happy your team made it possible for me to get it. Highly recommend your employees and the whole atmosphere. Thank you
DANIEL QUINONES
2/12/2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Daniel and Steve. Our team strives to provide a professional yet friendly atmosphere, and it’s great to know that you felt comfortable and well cared for throughout the process. Congratulations on your new car! We’re delighted that you love it and that we could assist you in making it yours. Your kind words and recommendation mean a lot to us and will be shared with the team. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new ride!
WHITING, IN
Paula B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2025
Everyone is always kind great work and is kept informed of progress
2/12/2025
Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!
GARY, IN
Nathaniel G|2011 GMC Sierra
Confirmed Service Customer
2/12/2025
Matt. listen to my problem i had with my pick-up, he made suggestion for repair , he call back within a reasonable time with what had to be done and a cost for repairs my pick-up was in and out in less than two or three days I was satisfied with the service. and he followed up after a few days to see how the pick-up was running .
2/13/2025
Thank you for your kind words! We're so glad to hear our staff has been a great help to you. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
GARY, IN
Elmer S|2024 Buick Enclave
Confirmed Service Customer
2/12/2025
Once again great service with the service department. Jim Lagestee is always helpful and knowledgeable when having my Buick serviced. We have purchased 7 or 8 new Buicks and Cadillacs from Schepel over the years mainly due to the service and sales departments. The Smith's
2/13/2025
Thank you for the kind words! We're so glad to hear that our team continues to provide excellent service and keeps you coming back. We truly appreciate your loyalty and look forward to continuing to serve you!
CROWN POINT, IN
Jack S|2025 Buick Enclave
Confirmed Sales Customer
2/12/2025
Bruce Lichtenfeld was very pleasant to deal with ,knowledgable and accomadating. Closing was efficient. Look forward to continuing our relationship with the dealership .
BRUCE LICHTENFELD
2/13/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CHESTERTON, IN
Robert A|2018 GMC 1500 Sierra
Confirmed Service Customer
2/11/2025
2 hours was a bit excessive for a simple oil change. Especially when I had a 8A.M. appt. Other than that Jim was as always a great service desk guy. No real complaints.
2/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LAKE STATION, IN
Bert W|2023 Buick Enclave
Confirmed Service Customer
2/12/2025
Professional service with a friendly staff.
2/13/2025
Hi there, thank you so much for your positive comments about Schepel Buick-GMC, INC.! We hope to be of service to you again in the future. Take care!
LANSING, IL
Rudi M|2021 GMC 1500 Sierra
Confirmed Service Customer
2/12/2025
Friendly, professional, personable, and fast service. My service advisor Matthew is always to the point without trying to sell me stuff I don't need. That creates a trust and loyalty.
2/13/2025
Thank you so much for your wonderful feedback! We're thrilled to hear that our staff has been able to earn your trust and consistently provide you with excellent service. Your loyalty means a lot to us, and we look forward to continuing to assist you with all your future vehicle needs!
MUNSTER, IN
Lora S|2025 GMC Canyon
Confirmed Service Customer
2/13/2025
Had an item in my front tire. Had it plugged and I was on my way
2/14/2025
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROWN POINT, IN
Michael E|2025 Buick Envision
Confirmed Sales Customer
2/15/2025
Darrell was very knowledgeable and friendly. He was able to find what we were looking for and worked with us to reach a reasonable price.
DARRELL ROBERTSON
2/16/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
CROWN POINT, IN
Richard Z|2024 Buick Envista
Confirmed Service Customer
2/18/2025
Quick timely service
2/19/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CROWN POINT, IN
Patricia M|2023 Buick Encore GX
Confirmed Service Customer
2/18/2025
LaQuell Taylor cordially resolved a technological dilemma for me!!!
2/19/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Schepel Buick-GMC, INC.! Thank you so much again for your feedback! We hope you have a great day!
CROWN POINT, IN
Rowanda A|2022 GMC Canyon
Confirmed Service Customer
2/18/2025
On time appointment. No waiting
2/19/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
GARY, IN
Felicia P|2024 GMC Terrain
Confirmed Sales Customer
2/12/2025
Rhonda is my sales associate. She does a wonderful job making me feel comfortable with the process. I called her Monday and told her my needs and by Tuesday afternoon I was driving my new lease home. The process was very efficient and streamlined. Great customer service!
RHONDA EICKSTAEDT
2/13/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
DYER, IN
Diane B|2021 GMC Acadia
Confirmed Service Customer
2/12/2025
As always, my needs were met in a friendly, professional, and efficient manner
2/13/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
SAINT JOHN, IN
Susan W|2024 Buick Encore GX
Confirmed Service Customer
2/12/2025
…
2/13/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
MUNSTER, IN
Bert W|2023 Buick Envision
Confirmed Service Customer
2/14/2025
Beautiful facility, great service, and friendly staff,
2/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
LANSING, IL
Barry A|2024 GMC Sierra 1500
Confirmed Service Customer
2/14/2025
Friendly service and expedited my oil change
2/15/2025
Thank you for choosing Schepel Buick-GMC, INC. as your first choice for all your automotive needs! We hope to see you soon!
MICHIGAN CITY, IN
James M|2024 GMC Yukon
Confirmed Service Customer
2/14/2025
Very good, very satisfied
2/15/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CEDAR LAKE, IN
Eric O|2011 GMC Sierra
Confirmed Service Customer
2/14/2025
All good
2/15/2025
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEDAR LAKE, IN
Erika B|2016 Buick Encore
Confirmed Service Customer
2/17/2025
Jim Werges is the best. Lois, my car, needed an earlier appointment bc she leaked heavily on the garage floor. He was able to fit us in and all was repaired. Jim also advised me on other repairs that would be indicated. Also, all the service managers are great! And the mechanics that work in the back really do their job well. The cashiers are very courteous and nice to deal with. We definitely are committed to Schepel Buick-GMC.
2/18/2025
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!
CEDAR LAKE, IN
Joann N|2016 Buick Encore
Confirmed Service Customer
2/18/2025
Jim Lagestee kept me informed as to what needed to be done to my car. All maintenance and repairs were completed the same day and now my car runs smoothly and hopefully with no more major repairs in the future.
2/19/2025
Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LANSING, IL
Jeffery G|2022 Chevrolet Equinox
Confirmed Service Customer
2/20/2025
awesome service go beyond the call of duty
2/21/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROWN POINT, IN
John B|2023 GMC Acadia
Confirmed Service Customer
2/20/2025
the service writer did a good job
2/21/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.. We hope to be of service to you again in the future. Take care!
CROWN POINT, IN
William S|2016 GMC Canyon
Confirmed Service Customer
2/21/2025
I great help with excellent sales person Laquan
2/22/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.. Please don't hesitate to reach out to us if there's anything more we can do!
MERRILLVILLE, IN
Timothy K|2019 GMC Acadia
Confirmed Service Customer
2/22/2025
The only place I will take my vehicles for service. Always fast and courteous.
2/23/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
Jerry K|2023 GMC Terrain
Confirmed Service Customer
2/24/2025
30,000 mile service. Courteous, thorough and efficient.
2/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CEDAR LAKE, IN
Daniel V|2008 Chevrolet Tahoe
Confirmed Service Customer
2/24/2025
Fast service
2/25/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MERRILLVILLE, IN
James M|2017 GMC Acadia
Confirmed Service Customer
2/25/2025
My service representative, Jim Lagestee, guided me through the process of the work required on or vehicle and gave me all available discount on the final price. Work was done by date promised and we are happy with the results.
2/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!
CEDAR LAKE, IN
Patricia B|2022 Chevrolet Trailblazer
Confirmed Sales Customer
2/26/2025
I started with the service department a couple a years ago with Jim Werges receiving excellent service that’s why I chose Schepel for a new car. My sales representative, Rob was also excellent and moving on to the financial department with Mike excellent. I’ve only had excellent service. Thank you!
ROBERT KUEHL
2/27/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
MERRILLVILLE, IN
Sandra S|2023 Buick Envision
Confirmed Service Customer
2/27/2025
efficient and jobs done in a timely manner. thank you
2/28/2025
Hello, we're happy to hear you had such a positive experience with us! Thank you again for the great review!
SAINT JOHN, IN
Robert B|2025 Buick Envista
Confirmed Sales Customer
2/27/2025
Daniel was awesome…very knowledgeable, patient, and super kind!
DANIEL QUINONES
2/28/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We hope to be of service to you again in the future. Take care!
HEBRON, IN
Brenda A|2017 Buick Enclave
Confirmed Service Customer
2/27/2025
Received a message that my recall part was in, date was scheduled, and I was in and out in no time with no problems.
2/28/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
GARY, IN
Jacob M|2025 GMC 2500HD Sierra
Confirmed Sales Customer
2/27/2025
Amazing experience super friendly and very easy to work with. Great communication.
SHANNON MARSHALL
2/28/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
BURLINGTON, WI
David C|2005 Chevrolet Silverado 1500
Confirmed Service Customer
2/27/2025
great job
2/28/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SCHERERVILLE, IN
Michael W|2024 Buick Envision
Confirmed Sales Customer
2/27/2025
Daniel was awesome, kept it a real relaxed and enjoyable experience.
DANIEL QUINONES
2/28/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
SAINT JOHN, IN
Leonard R|2023 Buick Encore GX
Confirmed Sales Customer
2/28/2025
I was met by a salesman that is very knowledgeable with the inventory at his disposal to present to customers. Rob listened to my wish list and presented the perfect replacement for the 2016 Buick Verano that I had driven over 225,000 miles, that car still runs very well, there were no issues other than age. Rob presented me with a 2023 Encore GT with 2570 miles before my test drive. I was very impressed with the vehicle and the price. I am a very satisfied customer.
ROBERT KUEHL
3/1/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
GRIFFITH, IN
Wallace Y|2020 GMC 1500 Sierra
Confirmed Service Customer
2/28/2025
As always the service is great my service consultant is Mr. Jim Wergea makes sure my vehicle is taking care of, I can’t say enough just thanks very much
3/1/2025
Hi there, thank you so much for your positive comments about Schepel Buick-GMC, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
GLENWOOD, IL
Jill B|2024 Buick Envista
Confirmed Service Customer
2/19/2025
I had an appointment & Matthew met me right away so the driver Jerry could get me to my destination.
2/20/2025
Hi there, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day!
CROWN POINT, IN
Dennis W|2016 Buick Envision
Confirmed Service Customer
2/24/2025
Fast, friendly service.
2/25/2025
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!
UNION MILLS, IN
Kimberly S|2020 Buick Encore GX
Confirmed Service Customer
2/25/2025
This was the best experience ever had . The Buick dealership schepal was outstanding . Our sales person Dan was so helpful polite knowledgeable just a sure pleasure to work with . The finance office was also just amazing . The whole experience was awesome .
2/26/2025
Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MERRILLVILLE, IN
Lisa D|2018 Chevrolet Equinox
Confirmed Service Customer
2/25/2025
Enjoyed dealing with my service rep!!
2/26/2025
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!
CROWN POINT, IN
Darlene H|2017 Buick Regal
Confirmed Service Customer
2/26/2025
Their concerns and performances were great! Thanks Schepel!
2/27/2025
Hi there, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.. We're happy we could meet your expectations! We hope you have a great day!
MERRILLVILLE, IN
Maria C|2024 GMC Canyon
Confirmed Sales Customer
2/27/2025
Great service!! great prices!!!
KEITH VOOYS
2/28/2025
Hi there, thank you so much for your positive comments about Schepel Buick-GMC, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
CHICAGO, IL
Stephan M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/28/2025
As usual a great experience! Service was timely and friendly.
3/1/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
SCHERERVILLE, IN
Kelly F|2020 GMC 2500HD Sierra
Confirmed Service Customer
2/28/2025
Rhonda is a great salesperson, we need more like her
3/1/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
DYER, IN
Betty P|2018 GMC Acadia
Confirmed Service Customer
3/2/2025
They were real friendly and help us with what was wrong with our car.
3/3/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We do hope we can be of assistance in the future. Take care!
GARY, IN
Jason D|2011 Buick Enclave
Confirmed Service Customer
3/1/2025
There truly is a "Schepel Difference"! Every team member at the dealership was friendly, respectful, and helpful! The entire process was pain and worry free. Our family loves Schepel!
3/2/2025
Thank you so much for your amazing feedback! We're thrilled to hear that you had such a positive experience at our dealership. Our team strives to provide knowledgeable, professional, and courteous service, and it's wonderful to know that you felt that during your visit. We look forward to serving you in the future! Safe travels!
DYER, IN
Van M|2012 GMC 1500 Sierra
Confirmed Service Customer
3/2/2025
Everything was great thank you
3/3/2025
Hi! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
WANATAH, IN
Mitchell M|2023 GMC Sierra 1500
Confirmed Service Customer
3/3/2025
arrived on time, greeted at the door by the service technician and service manager. they explaned to me what the recall was about and what needed to be done. Very pleased with the work and time it took to complete.
3/4/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!
VALPARAISO, IN
Ryan O|2022 GMC 1500 Sierra
Confirmed Service Customer
3/4/2025
Always professional and attentive. Matt in the service department is always friendly and accommodating.
3/5/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GRIFFITH, IN
Sandra B|2025 Buick Encore GX
Confirmed Service Customer
3/8/2025
Sales people very friendly and knowledgeable. Answer all of my questions.
3/9/2025
Hello there, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Take care!
CROWN POINT, IN
Jemayne W|2018 Buick Regal
Confirmed Service Customer
3/9/2025
Very transparent about my vehicle needs and the process. How some additions will impact my estimate.
3/10/2025
Hi! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
MERRILLVILLE, IN
Jason D|2016 GMC Acadia
Confirmed Service Customer
3/10/2025
There truly is a "Schepel Difference"! The entire team was respectful and kind. They were easy to work with and provided excellent service to our vehicle. We love Schepel!
3/11/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
Eduardo M|2018 GMC 1500 Sierra
Confirmed Service Customer
3/12/2025
Your guys did a Great job as always.
3/13/2025
Thanks, Eduardo! We always want to hear back from our clients and we're glad you had such a positive experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC!
SCHERERVILLE, IN
Rudolph S|2023 GMC Terrain
Confirmed Service Customer
3/3/2025
The staff were professional and did the job to their standards which is always excellent
3/4/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WEST LAFAYETTE, IN
Todd C|2025 GMC Yukon
Confirmed Service Customer
3/3/2025
Great attention to detail
3/4/2025
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!
CROWN POINT, IN
Annette P|2022 Buick Envision
Confirmed Service Customer
3/7/2025
All work completed in a timely manner
3/8/2025
Hi, we are very happy we could provide you with a positive experience! Until the next time we meet. Take care!
SCHERERVILLE, IN
Rollin S|2021 GMC 1500 Sierra
Confirmed Service Customer
3/10/2025
The Schepel dealership has been good through this ordeal. The service manager, Jim Werges, was really good and kept me informed. Also the dealership provided me a free loaner for the entire 15 weeks I had to wait for the backordered part.
3/12/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SCHERERVILLE, IN
Dawn H|2024 Buick Envision
Confirmed Sales Customer
3/10/2025
Daniel Q. was so helpful. He is knowledgeable and so patient regarding our purchase of our Envision. We would highly recommend him for your experience.
DANIEL QUINONES
3/11/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
GRIFFITH, IN
Frank M|2025 Buick Envision
Confirmed Sales Customer
3/12/2025
Always go back to Darrell, for over 20+ years. That should say it all!
DARRELL ROBERTSON
3/13/2025
Hi Frank, thank you for sharing your feedback about our work. We really value the acknowledgment of our long-standing relationship with Darrell over the past two decades. It has been immensely beneficial for us and reflects the trust and collaboration we've established. If you have any suggestions for improvements or specific areas you think we could enhance, we would greatly appreciate your input. We’re always eager to find ways to grow and improve our partnership. Thanks once again for your insights!
SCHERERVILLE, IN
Keary B|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
3/12/2025
quick efficient
3/13/2025
Thank you so much for your kind words! We really appreciate you taking the time to leave this feedback. We are glad we was able to provide a smooth and efficient experience for you. It was a pleasure working with you!
VALPARAISO, IN
Michael E|2025 Buick Envision
Confirmed Sales Customer
3/12/2025
We've never seen a dealership so focused on making sure we were satisfied with our purchase. From the service department to the general manager to the sales person it's was a hands on experience. Matthew from service was on the phone with us every day updating our situation. The general manager Ryan totally went to bat for us and made sure everything was right in the end. Darrell made sure to give us the best deal in our original transaction. Everyone was outstanding.
DARRELL ROBERTSON
3/13/2025
Thank you so much for taking the time to share your experience, Michael! We’re thrilled to hear that our team, from Matthew in Service to Ryan our General Manager and Darrell in Sales, made such a positive impact on your car buying journey. Your satisfaction is our top priority, and it’s great to know that you felt supported every step of the way. We appreciate your kind words and look forward to serving you again in the future! If you need anything else, please don’t hesitate to reach out.
CROWN POINT, IN
Dedra T|2024 GMC Terrain
Confirmed Service Customer
3/12/2025
Great service! Thank you Lisa.
3/13/2025
Thank you, Dedra! We love hearing from our clients, and we're thrilled that you had a great experience with us! If you have any additional questions, feel free to get in touch!
HEBRON, IN
Kristen W|2021 GMC Acadia
Confirmed Service Customer
3/12/2025
Friendly and efficient service.
3/13/2025
Thank you so much for your kind words, Kristen! We really appreciate you taking the time to leave this feedback. We are glad we was able to provide a smooth and efficient experience for you. It was a pleasure working with you!
WHITING, IN
Rhonda E|2024 Buick Envista
Confirmed Service Customer
3/12/2025
Quick and Easy as always. Jim Lagestee is always great!!!
3/13/2025
We're glad everything was completed quickly and to your satisfaction, Rhonda! We sincerely value your business and look forward to your next visit!
GRANT PARK, IL
James K|2010 Buick Enclave
Confirmed Service Customer
3/12/2025
Service person answered questions I had and very nice to deal with.
3/13/2025
Thank you for your feedback, James! Our team is dedicated to delivering exceptional service, and we're thrilled to hear that we're achieving that. We can’t wait for your next visit! Take care!
HIGHLAND, IN
Marcia M|2020 Buick Envision
Confirmed Service Customer
3/12/2025
Very professional and work was completed in a timely manner
3/13/2025
We're pleased to hear that everything was finished promptly and to your satisfaction! We truly appreciate your business and eagerly anticipate your next visit!
RENSSELAER, IN
Lori B|2025 GMC Acadia
Confirmed Sales Customer
3/12/2025
Very simple process, did not feel pressured whatsoever
BRUCE LICHTENFELD
3/13/2025
We strive to ensure that all our clients have a relaxed and worry-free experience with us! If there's anything else you require, don't hesitate to reach out via phone or visit us. Wishing you a fantastic day, Lori!
LOWELL, IN
James W|2006 GMC Envoy XL
Confirmed Service Customer
3/12/2025
My 2006 Envoy was in my garage but would not start. It would crank but not fire. I called Schepel, talked to Jim Werges, & within the hour, a tow truck was here. After they cleaned the throttle body & replaced the weak battery, it was good to go. The curtesy car even picked me up & took me back to get it. Therefore, another good experience at Schepel. Thank you! JIM WOZNIAK
3/13/2025
Thank you for your feedback, Jim! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
CROWN POINT, IN
Charles P|2017 GMC 1500 Sierra
Confirmed Service Customer
3/14/2025
As always, GREAT!
3/15/2025
Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
CROWN POINT, IN
Timothy M|2023 Buick Enclave
Confirmed Service Customer
3/14/2025
always professional and courteous.
3/15/2025
Hi there, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
HIGHLAND, IN
Jade M|2025 Buick Envista
Confirmed Sales Customer
3/14/2025
Rhonda and the Schapel team are top tier!
RHONDA EICKSTAEDT
3/15/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
PORTAGE, IN
Orlando D|2017 Buick Enclave
Confirmed Service Customer
3/14/2025
The service at Schepel Buick is always top notch. Jim is a great service provider and works well with me especially when I have my children with me. I am very grateful for the level of service I receive anytime I visit.
3/15/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
HIGHLAND, IN
Therese S|2022 Buick Envision
Confirmed Service Customer
3/17/2025
Great service!!
3/18/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MUNSTER, IN
Frank A|2022 Buick Encore GX
Confirmed Service Customer
3/17/2025
Great service
3/18/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
DYER, IN
Jerome G|2022 Buick Enclave
Confirmed Service Customer
3/17/2025
Great team
3/18/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
DOLTON, IL
Monty W|2015 Buick LaCrosse
Confirmed Service Customer
3/19/2025
Once again this dealership did a fantastic job. They are always friendly and professional.
3/18/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CEDAR LAKE, IN
Jason B|2025 GMC Sierra 1500
Confirmed Sales Customer
3/17/2025
Pain free
RHONDA EICKSTAEDT
3/18/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Stanley B|2019 GMC 1500 Sierra
Confirmed Service Customer
3/17/2025
very good service from Kieth and his crew
3/18/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EAST CHICAGO, IN
Chloris B|2013 Buick Encore
Confirmed Service Customer
3/19/2025
I had to replace my key fob recently. I was able to accomplish this goal on the same day I called. The Techs handling this for me were professional and friendly. I was in and out within 45 minuets.
3/20/2025
Hello Chloris, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC!
MERRILLVILLE, IN
James M|2025 GMC Sierra 1500
Confirmed Sales Customer
3/12/2025
Great dealership and good people
DANIEL QUINONES
3/13/2025
Thank you, James! We're particularly proud of our staff's commitment to customer service, so it's great to hear that it shines through. Please don't hesitate to reach out if there's anything additional we can do for you.
CEDAR LAKE, IN
Joseph B|2025 Buick Envision
Confirmed Sales Customer
3/13/2025
The staff has always been outgoing.
RONALD LUBARSKI
3/14/2025
Hi Joseph, we aim for complete satisfaction, and it's wonderful to hear that you had a fantastic experience at Schepel Buick-GMC. We can't wait to welcome you back on your next visit! Take care!
GRIFFITH, IN
Dan C|2017 GMC Acadia
Confirmed Service Customer
3/16/2025
good
3/17/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
GRANT PARK, IL
Peter N|2019 Buick Encore
Confirmed Service Customer
3/18/2025
Excellent
3/19/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Mary H|2019 GMC Acadia
Confirmed Service Customer
3/18/2025
As always, Jim L is professional and friendly. The mechanics are always on time and I never wait very long to have my oil change and the tires rotated.
3/19/2025
Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
ST. JOHN, IN
Brad B|2020 GMC 1500 Sierra
Confirmed Service Customer
3/19/2025
Quick and friendly service. Received my vehicle back much quicker than expected
3/20/2025
Hi Brad! We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Schererville, IN
Amy S|2025 Buick Envista
Confirmed Sales Customer
3/19/2025
Shannon on your sales team is a cut above the rest! She listened to what was important to me and helped me make the best decision. After I worked with her she left me in the capable hands of Mike in finance. He made the whole finance process easy and quick! I highly recommend purchasing from Schepel Buick GMC!
SHANNON MARSHALL
3/20/2025
Hello Amy! Feedback like yours inspires us and reinforces our commitment to delivering top-notch care. Your recommendation means a lot to us, and we’re thrilled that we’ve earned your trust. Thank you once more for sharing your positive experience with others. Wishing you a wonderful day!
CROWN POINT, IN
Robert M|2020 GMC Terrain
Confirmed Service Customer
3/19/2025
Great experience with my long time service advisor Jim Lagestee. He recommended additional items that needed to be done and why they were important. Work was done quickly since I waited at the dealership.
3/20/2025
Hi Robert, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
MERRILLVILLE, IN
Ronald K|2025 Buick Enclave
Confirmed Service Customer
3/19/2025
Service was performed quickly and efficiently in less time than expected
3/20/2025
Hi Ronald! Your satisfaction is important to us, so we sincerely thank you for choosing Schepel Buick-GMC and look forward to serving you again! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOBART, IN
Thomas C|2025 GMC Acadia
Confirmed Sales Customer
3/19/2025
Quick and easy. Very nice people.
KEITH VOOYS
3/20/2025
Thanks Thomas! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
HEBRON, IN
Robert M|2014 GMC Terrain
Confirmed Service Customer
3/19/2025
Excellent work and top notch service.
3/20/2025
Hello Robert! We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!
CROWN POINT, IN
Anna K|2015 GMC Terrain
Confirmed Service Customer
3/20/2025
Service department did a great job. Jim is very helpful.
3/21/2025
Thank you for your feedback, Anna! Our team is dedicated to delivering exceptional service, and we're thrilled to hear that we're achieving that. We can’t wait for your next visit! Take care!
VALPARAISO, IN
Dominique I|2025 Buick Envista
Confirmed Sales Customer
3/20/2025
My salesman was very professional & knowledgeable he made sure to answer any questions or concerns before making my purchase
DANIEL QUINONES
3/21/2025
Hello Dominique! We’re pleased to know that you found our salesman to be knowledgeable and helpful! It’s wonderful to hear that we provided you with a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out!
SOUTH HOLLAND, IL
Jason D|2011 Buick Enclave
Confirmed Service Customer
3/22/2025
There truly is a "Schepel Difference"! The entire dealership team is kind and shows care for their customers. From booking the appointment to picking up the repaired vehicle, every employee showed great respect for me and exhibited tremendous customer service. I love working with the Schepel Team!
3/23/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
John D|2024 Buick Enclave
Confirmed Service Customer
3/24/2025
I was pleased with the initial service visit and courtesy extended during my visit.
3/25/2025
Hi, we are so pleased you enjoyed your visit to Schepel Buick-GMC, INC.! We do hope we can be of assistance in the future. Take care!
SAINT JOHN, IN
Paul K|2015 Chevrolet Corvette
Confirmed Service Customer
3/20/2025
Great experience. Jim in service is the best.
3/21/2025
Thank you, Paul! We love hearing from our clients, and we're thrilled that you had a great experience with us! If you have any additional questions, feel free to get in touch!
HIGHLAND, IN
Susanne F|2025 Buick Envision
Confirmed Service Customer
3/20/2025
The Service Department was very courteous. Listened to my issues and took care of them.
3/21/2025
Thank you for your feedback, Susanne! Our team is dedicated to delivering exceptional service, and we're thrilled to hear that we're achieving that. We can’t wait for your next visit! Take care!
CROWN POINT, IN
Michael D|2020 Buick Encore GX
Confirmed Service Customer
3/21/2025
Great service and information
3/22/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MERRILLVILLE, IN
Stephen D|2025 Buick Enclave
Confirmed Sales Customer
3/21/2025
Great sales staff, did everything possible to get us in the right vehicle. Followed up answering any questions that we have.
RONALD LUBARSKI
3/22/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
REMINGTON, IN
Janice T|2019 Buick Encore
Confirmed Service Customer
3/21/2025
Jim had my paper work ready when I got to the dealership and everything was taken care of to my satisfaction.
3/22/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
GRIFFITH, IN
Maura M|2023 Buick Encore GX
Confirmed Service Customer
3/23/2025
The staff at the dealership is amazing. Not only are they super friendly, but they also clearly work very hard to provide great service quickly, which I really appreciate.
3/24/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CROWN POINT, IN
Erica T|2023 GMC Yukon
Confirmed Service Customer
3/23/2025
Everything from The Body Shop to the Service department and all other customer service that helped us through this unfortunate accident right 2 1/2 weeks prior to leaving for a road trip for spring break, were fantastic! They had us all put back together (the body shop) and service department made sure to have the oil change, tire rotation and even new front breaks put on all in time for our trip. We have been beyond happy with everyone we have dealt with at Schepel from the purchase of our Yukon Denali Ultimate.
3/24/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
VALPARAISO, IN
Robert A|2025 GMC Yukon
Confirmed Sales Customer
3/25/2025
My sales Rep Shannon made sure that all my needs and wants were met and she answered all of my concerns. Shannon made purchasing My 2025 Yukon Denali a delight!
SHANNON MARSHALL
3/26/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
CROWN POINT, IN
Edward H|2025 GMC Yukon
Confirmed Sales Customer
3/25/2025
They quickly worked to get the exact car that I wanted. There was no upselling and straight forward pricing. Easiest car buying process I’ve ever experienced.
KEITH VOOYS
3/26/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WAUCONDA, IL
Laura L|2025 Buick Envision
Confirmed Sales Customer
3/25/2025
Darryl always does a great job of taking care of me when I come in for a new leased car.
DARRELL ROBERTSON
3/26/2025
Thank you for the kind words! We're so glad to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback, and look forward to serving you again!
SAINT JOHN, IN
Wilfredo S|2023 GMC Yukon
Confirmed Service Customer
3/25/2025
At home atmosphere
3/26/2025
Thank you for your feedback! We strive to create a comfortable and stress-free experience for all our clients. We look forward to assisting you again in the future. Take care!
HOBART, IN
Anthony B|2023 GMC SIERRA 1500
Confirmed Service Customer
3/26/2025
Jim Legacy is always the best
3/27/2025
Thank you for the kind words! We're so glad to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback, and look forward to serving you again!
EAST CHICAGO, IN
Linda F|2024 Buick Encore GX
Confirmed Service Customer
3/26/2025
Everyone is polite and business like. My original salesperson helped me with the app while I was waiting.
3/27/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GARY, IN
Kyle A|2025 GMC Yukon
Confirmed Sales Customer
3/26/2025
The best! When I think of professionalism and outstanding service, I think of them. Tom Van Prooyen and his team are world class and really know how to treat their customers. I first bought a Yukon from Schepel in 2017, since then I’ve moved to NC and was looking into purchasing a new vehicle. Even though it was a 12 hour drive from my house in NC to Schepel, there was no other dealership that I even considered. Mr. Van Prooyen and my sales associate Mike, treated me very well and gave me a great deal on a 2025 Yukon Denali. Schepel Buick & GMC is hands down, the best dealership that I’ve ever seen and used. I 100% recommend using this dealership for all your GMC needs and services. Tom and team, thank you again!
MICHAEL KOWALKE
3/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us. We truly appreciate your recommendation and we look forward to serving you again in the future!
FAYETTEVILLE, NC
Steve S|2012 Chevrolet Cruze
Confirmed Service Customer
3/26/2025
Excellent service dept !! Outstanding customer service as always !! Highly recommended dealership
3/27/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
SCHERERVILLE, IN
David C|2020 GMC 1500 Sierra
Confirmed Service Customer
3/25/2025
Service was quick and addressed the issues I had with my truck.
3/26/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MERRILLVILLE, IN
Timothy P|2024 GMC Yukon
Confirmed Service Customer
3/25/2025
👍👍
3/26/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
CROWN POINT, IN
William S|2016 GMC Canyon
Confirmed Service Customer
3/26/2025
Oi truly like the service they get to the point
3/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MERRILLVILLE, IN
Frank M|2025 Buick Envision
Confirmed Service Customer
3/27/2025
Michael Cochran and Duane Purnick were very personable. The professionalism is always utmost at Schepel.
3/28/2025
Hi Frank! We're particularly proud of our staff's commitment to customer service, so it's great to hear that it shines through. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for choosing Schepel Buick-GMC!
SCHERERVILLE, IN
David N|2013 Buick LaCrosse
Confirmed Service Customer
3/27/2025
I was taken in at the time I arrived and received a ride to work. I was called after the car had been evaluated and was given the cost of various repairs and services and given the total cost. The estimate was that the work could all be completed on the same day, and it was. I received a ride back to the dealership to pick up the car. All of the staff members were friendly and courteous.
3/28/2025
Thank you, David! We're particularly proud of our staff's commitment to customer service, so it's great to hear that it shines through. Please don't hesitate to reach out if there's anything additional we can do for you.
MERRILLVILLE, IN
Joey S|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
3/27/2025
Sales staff was very knowledgeable and professional.
STEVEN DOTY
3/28/2025
Hi Joey! We’re pleased to know that you found our staff to be knowledgeable and professional! It’s wonderful to hear that we provided you with a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out!
SAINT JOSEPH, MI
Van M|2012 GMC 1500 Sierra
Confirmed Service Customer
3/27/2025
Great
3/28/2025
Hello Van! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
WANATAH, IN
Erika B|2016 Buick Encore
Confirmed Service Customer
3/27/2025
Schepel’s entire staff is competent, friendly and helpful. Questions are answered with patience and respect. Jim Werges goes above and beyond the scope of a service consultant. However, one cannot go wrong with any of the consultants. I particularly want to thank Judy for assisting me in correctly starting the loaner car, a 2025 Encore GX. Nice ride! Lois(the 2016 Encore) appreciates her time at Schepel.
3/28/2025
Thank you so much for your kind words, Erika! We truly appreciate you taking the time to share your experience with us. It’s fantastic to hear that Jim and Judy made such a positive impact during your visit. We strive to create a welcoming environment, and it’s wonderful to know that our entire staff met your needs with patience and respect. We hope you’re enjoying your time with the 2025 Encore GX, and we look forward to seeing you and Lois again soon! If you have any more questions or need further assistance, please don’t hesitate to reach out.
CEDAR LAKE, IN
Donald P Schepel & E S|2019 Buick Envision
Confirmed Service Customer
3/31/2025
Super service as usual. Jim Werges is excellent!
4/1/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ST JOHN, IN
Malgorzata R|2025 GMC Sierra 1500
Confirmed Sales Customer
3/31/2025
I love buying cars at your dealership , everyone it’s really nice, professional and helpful, you guys make the experience of buying a car easy and fun
DARRELL ROBERTSON
4/1/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
JUSTICE, IL
Thomas N|2023 GMC Sierra 3500 HD
Confirmed Service Customer
3/31/2025
Great service as usual
4/1/2025
Hi, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Schepel Buick-GMC, INC.
CROWN POINT, IN
Paul K|2015 Chevrolet Corvette
Confirmed Service Customer
3/31/2025
Solved a battery connection issue on the Vette.
4/1/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
HIGHLAND, IN
James S|2020 Buick Envision
Confirmed Service Customer
3/31/2025
I've been a customer for a number of years after they were able to repair my vehicle after another Buick dealer could not! I have always been satisfied with the service. My service advisor Mike Cochran was very helpful in resolving my issues!
4/1/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
Thomas S|2023 GMC Sierra 1500
Confirmed Service Customer
3/31/2025
Time was a little longer then expected and then had grease all over the trucks exterior The guys did clean it all off quickly but was almost given my truck back like that until I said something.
4/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHICAGO, IL
Curt N|2019 GMC Yukon XL
Confirmed Service Customer
3/31/2025
We are from Virginia and needed an experienced service center to work on our 2019 Yukon XL. Less than 100,000 miles and needed a new transmission. We were on our way home from the Mayo Clinic in Rochester when our vehicle broke down. We were towed to a mechanic shop recommended by AAA but they were going to put in a rebuilt transmission that would take several weeks. Not excited with that news we had the vehicle towed again to Schepel Buick-GMC. It was a Griday evening very close to closing time but the Service Advisor assured us that someone would be there to look at our vehicle when it arrived. Not only did they stay past closing time but also helped us get in touch with a rental company and took us to the rental car company in a courtesy car. We were able to get the rental car and go back to the dealership to get what we needed out of our vehicle to make the trip back to Virginia. They were able to have our vehicle fixed in less than a week. We haven’t gotten the vehicle yet but will be getting it this weekend. They kept us up to date the whole time.
4/1/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
ABINGDON, VA
Christopher R|2024 Buick Envista
Confirmed Service Customer
3/28/2025
Jim was very kind and thoughtful. They also did quick work. Thank you.
3/29/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
CROWN POINT, IN
Victor B|2017 GMC Yukon
Confirmed Service Customer
3/29/2025
Jim, his extension is 185 is the person that I always go to. He helps me out a lot in getting things taken care of with my truck and I really appreciate his efforts. He is very professional and cares about his job and taking care of clients. He makes the visit very smooth.
3/30/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We hope to be of service to you again in the future. Take care!
LYNWOOD, IL
David V|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/29/2025
Great service
3/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
David B|2018 Buick Encore
Confirmed Service Customer
3/29/2025
Received excellent service
3/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MERRILLVILLE, IN
James T|2023 Buick Envision
Confirmed Service Customer
3/30/2025
Fast and courteous.
3/31/2025
Hi there, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
HIGHLAND, IN
Bruce K|2017 GMC Acadia Limited
Confirmed Service Customer
3/30/2025
Always a pleasure, the staff is always great to work with.
3/31/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.. We sincerely thank you for the positive review, and look forward to seeing you again soon!
GRIFFITH, IN
John K|2024 GMC Sierra 1500
Confirmed Service Customer
3/31/2025
was in for oil change and tire rotation. All went as expected, happy with the service and the advisor.
4/1/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
GARY, IN
Joseph O|2021 Buick Encore
Confirmed Service Customer
3/31/2025
Fast and friendly customer service. Highly recommend.
4/1/2025
Hello there, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
CROWN POINT, IN
Daniel V|2025 Buick Enclave
Confirmed Sales Customer
3/31/2025
Darrell was great. Up front and straight to the point, which is very refreshing when going through a car buying process.
DARRELL ROBERTSON
4/1/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
LANSING, IL
Betty P|2020 GMC Terrain
Confirmed Service Customer
3/31/2025
First time in 4 years I got an appointment within 2 week time period. Also, the first time someone looked up and acknowledge me when I walk though the door. I realize Matt is my service person, he has always been polite. I was thankful for the reminder call.
4/1/2025
Hi there, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
GARY, IN
David H|2025 Buick Envision
Confirmed Sales Customer
4/1/2025
Dan was very friendly and helpful
DANIEL QUINONES
4/2/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
CROWN POINT, IN
David T|2018 GMC 1500 Sierra
Confirmed Service Customer
4/2/2025
As always, everyone that helped me was very professional, very attentive, and my wife was even able to do a quick parking lot test drive on a 25 terrain. Which i believe is now going to be her next purchase, lol. Thanks to everyone for your amazing service.
4/3/2025
Hi David! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
CROWN POINT, IN
Thomas F|2020 GMC Canyon
Confirmed Service Customer
4/2/2025
Fast and reliable service.
4/3/2025
Hello Thomas, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC!
CRETE, IL
Salvador M|2016 GMC Yukon XL
Confirmed Service Customer
4/2/2025
Absolutely great, Jim Lagastee is an absolute grand slam of a guy. He is the main reason I keep coming back for the past 6 years for all of my services. He is an absolute pleasure to deal with. Cant say enough about Jim!!
4/3/2025
Hello Salvador! Thank you so much for your kind words! We're thrilled to hear that Jim has made such a positive impact on your experience with us over the years. We'll be sure to pass along your compliments to him. We look forward to continuing to serve you!
CROWN POINT, IN
Sheri N|2024 GMC Yukon
Confirmed Service Customer
4/2/2025
Fast, great se
4/3/2025
Hello Sheri! We truly appreciate your excellent rating. Thank you for taking the time to share your feedback about your recent visit. Take care!
LA PORTE, IN
Tammy N|2025 Buick Envista
Confirmed Sales Customer
4/4/2025
We ran into a bit of a hiccup while purchasing this vehicle, however the dealership made it right. They accommodated us where it needed to be done. With that being said, we will definitely be purchasing from them again!
DANIEL QUINONES
4/5/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
Michael C|2021 Buick Enclave
Confirmed Service Customer
4/4/2025
Quick service & detailed answers.
4/5/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROWN POINT, IN
Patrick V|2022 GMC Yukon
Confirmed Service Customer
4/1/2025
Kind and knowledgeable service every time!!
4/2/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
HIGHLAND, IN
Anthony S|2024 GMC Sierra 1500
Confirmed Sales Customer
4/1/2025
Ricky made it a smooth process, was not pushy and gave me any information I asked for. He was very transparent and helpful
RICKY BRADLEY
4/2/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
WHITING, IN
David K|2017 Chevrolet Traverse
Confirmed Service Customer
4/1/2025
Quick and quality work
4/2/2025
Hi there, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
GRIFFITH, IN
Jeffrey K|2022 GMC Canyon
Confirmed Service Customer
4/2/2025
Great service and people
4/3/2025
We truly appreciate your feedback! Thank you for recognizing our efforts in providing great service. If you have any suggestions or further thoughts, we’d love to hear them!
CROWN POINT, IN
Patricia T|2025 Buick Encore GX
Confirmed Service Customer
4/2/2025
I had a wonderful time at the dealership the gentleman Darrell (Merrillville) In. was fabulous. He explained everything to me thoroughly, and as a woman, I walked out of there, knowing more about the Buick. Thank you.
4/3/2025
Hi Patricia! We're glad to hear you found our staff so helpful! Our commitment is always to deliver such a great experience. If there's anything further we can do for you, we are happy to help!
CROWN POINT, IN
Gerald P|2017 Buick Regal
Confirmed Service Customer
4/2/2025
When the appointment was made, a request for Matthew Perry to be my Service Consultant accompanied it. Regarding that request, everything went smoothly...as was the case in previous times with Matt. Now, as far as I can tell, pertaining to the work that was done on the car, apparently everything is "A-OK." P.S. Incidentally...here's an additional comment. Darrell Robertson was the salesperson through whom I purchased a '17 Regal in August of '16. It's such a blessing to know that Darrell is still employed at Schepel Buick.
4/3/2025
Hello Gerald! We're glad to hear that you had an excellent experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!
SCHERERVILLE, IN
Mike L|2023 GMC Acadia
Confirmed Service Customer
4/3/2025
Quicker than I thought. Lisa went out of her way to keep me informed and made sure I understood everything.
4/4/2025
Hello Mike! We truly appreciate your excellent rating. Thank you for taking the time to share your feedback about your recent visit. Take care!
CROWN POINT, IN
Kaneda S|2025 Buick Envision
Confirmed Service Customer
4/6/2025
Paul was excellent! A great help and my car looks brand new! As it should! Thank you to the whole team for your service
4/7/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
John A|2017 GMC 1500 Sierra
Confirmed Service Customer
4/9/2025
It’s always a pleasure dealing with your dealership. The service advisors are knowledgeable and very friendly and helpful. The service department does excellent work and all issues are always taken care of and a car wash at the end.
4/10/2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service team. Our goal is to provide exceptional service and make every visit enjoyable. We appreciate your feedback and look forward to serving you again in the future! If you have any questions or need assistance, feel free to reach out. Safe travels!
DYER, IN
Joseph B|2024 GMC Sierra 1500
Confirmed Service Customer
4/9/2025
Great service! Timely, knowledgeable.
4/10/2025
Hi Joseph, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
DYER, IN
Angela D|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/9/2025
Nice staff, fast work
4/10/2025
Hi Angela! We're glad to hear you had such a positive experience with us! We look forward to helping you again in the future. Take care!
RIVERDALE, IL
David T|2020 GMC 1500 Sierra
Confirmed Service Customer
4/9/2025
Good
4/10/2025
Hi David! We're glad to hear you had such a positive experience with us! We look forward to helping you again in the future. Take care!
HIGHLAND, IN
Jeffery H|2014 Buick LaCrosse
Confirmed Service Customer
4/9/2025
Everything was good
4/10/2025
Hi Jeffery! We love hearing from our clients, and we're thrilled that you had a great experience with us! If you have any additional questions, feel free to get in touch!
GARY, IN
Diana R|2024 Buick Encore GX
Confirmed Service Customer
4/10/2025
Very professional service
4/11/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!
HAMMOND, IN
Robert K|2020 GMC 1500 Sierra
Confirmed Service Customer
4/10/2025
Quick and painless as usual. I had a big service done so it required me to get a loaner. They gave me a Sierra so I felt right at home. They completed the service and then some in a timely manner. I love my GMC!
4/11/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Anna Mae T|2017 Buick Envision
Confirmed Service Customer
4/10/2025
All good 👍
4/11/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CEDAR LAKE, IN
Ruth M|2023 GMC Acadia
Confirmed Service Customer
4/10/2025
Everyone at the dealership was very helpful and supportive. It’s a great team.
4/11/2025
Hi there, thank you so much for your positive comments about Schepel Buick-GMC, INC.! We do hope we can be of assistance in the future. Take care!
DOLTON, IL
Christine M|2021 Buick Envision
Confirmed Service Customer
4/4/2025
Friendly, professional people, on-time service.
4/5/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SAINT JOHN, IN
Kerry K|2025 Buick Envision
Confirmed Sales Customer
4/5/2025
Appreciated the no pressure experience.
MICHAEL KOWALKE
4/6/2025
Hi, we are so happy to read such a great review about Schepel Buick-GMC, INC.! We can't wait to see you again, have a great day.
HIGHLAND, IN
Michael H|2017 GMC 1500 Sierra
Confirmed Service Customer
4/9/2025
I love your service rep Duane Purnick. He is the best.
4/10/2025
Thank you for your feedback, Michael! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
MERRILLVILLE, IN
Edward G|2021 Buick Enclave
Confirmed Service Customer
4/11/2025
very frendly and easy to work with
4/12/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CEDAR LAKE, IN
Kae R|2004 Buick Rainier
Confirmed Service Customer
4/11/2025
I bought my Rainier at Schepel, only one to ever service my car!!! All employees are great, happy, and fully knowledgeable of service!! Jim Lagastee is excellent with knowledge, patience, understanding and honesty!! I rate Schepel A+!!!!!
4/12/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
Harvey J|2025 GMC Yukon
Confirmed Sales Customer
4/11/2025
Quick Easy Process. Love Daniel he is very thorough. I came back here because of Him and the Schepel Experience from a previous purchase. Best Dealership I've ever been to.
DANIEL QUINONES
4/12/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
HOBART, IN
William M|2021 Buick Enclave
Confirmed Service Customer
4/11/2025
Helpful, purchased battery, replaced. Professional.
4/12/2025
Hi there, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
DYER, IN
Anthony P|2011 Buick Lucerne
Confirmed Service Customer
4/12/2025
When i pulled my chevy out of the garage i noticed oil on the groundi proceeded to call Jim Lagastee at schepel buick told me to bring my car in. Left my car at schepel buick Jim called back later in the day told me what was leaking. Picked my car up on wendsday & was done, Great job by Jim & a thank to the mechanic whom did a great job. Thank you everybody
4/13/2025
Hello Anthony, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC!
MERRILLVILLE, IN
Kimberley D|2024 Buick Envision
Confirmed Service Customer
4/10/2025
Accommodating Friendly Fast
4/11/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.
LANSING, IL
Corenza A|2012 Buick LaCrosse
Confirmed Service Customer
4/10/2025
Great and efficient service
4/11/2025
Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
GARY, IN
John K|2021 GMC Acadia
Confirmed Service Customer
4/11/2025
outstanding could not have been better
4/12/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SAINT JOHN, IN
James M|2017 GMC Acadia
Confirmed Service Customer
4/11/2025
Service representative was friendly and knowledgeable. all work was done in a timely manner.
4/12/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CEDAR LAKE, IN
Rita P|2024 Buick Enclave
Confirmed Service Customer
4/11/2025
Personnel was very courteous
4/12/2025
Hi there, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
CROWN POINT, IN
Robert O|2025 GMC Sierra 1500
Confirmed Sales Customer
4/11/2025
Everything was done online, I dealt with Michael K. And had a very good experience. I never felt like I was dealing with the stereotypical “car salesman”. Michael was very pleasant to deal with, very thorough and made it a painless and easy transaction.
MICHAEL KOWALKE
4/12/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
SPARKS, NV
Cheryl L|2023 GMC Terrain
Confirmed Service Customer
4/11/2025
Schepel takes care of my vehicle needs. I appreciate them. My service technician Jim L. Is the best.
4/12/2025
Hi there, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
PORTAGE, IN
Sharon S|2025 GMC Canyon
Confirmed Sales Customer
4/13/2025
Daniel was awesome and everyone I dealt with except for Mike the man in finance. He was nowhere near as nice as the rest of the staff. He seemed bothered during our transaction and it’s clear he doesn’t like his job. Mike is clearly not an asset to your friendly team.
DANIEL QUINONES
4/16/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HIGHLAND, IN
Kevin K|2019 GMC 1500 Sierra
Confirmed Service Customer
4/14/2025
Always friendly and customer service driven
4/15/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
CROWN POINT, IN
Dwane A|2025 GMC Sierra 1500
Confirmed Sales Customer
4/12/2025
Great buying experience
BRIAN SCHIESSER
4/13/2025
Hi Dwane, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
CROWN POINT, IN
Charles J|2024 GMC Terrain
Confirmed Sales Customer
4/13/2025
Friendly salesman
MICHAEL KOWALKE
4/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DYER, IN
Yvette B|2016 Buick LaCrosse
Confirmed Service Customer
4/14/2025
Failed to notify me when my vehicle was ready, so I spent 3 hours waiting. Rep was apologetic & credited the total cost of the service.
4/16/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MERRILLVILLE, IN
Corenza A|2023 GMC Terrain
Confirmed Service Customer
4/17/2025
Good service. Pleased with results of body work
4/18/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
GARY, IN
John D|2023 Chevrolet Traverse
Confirmed Service Customer
4/17/2025
I was greeted and signed in quickly and was able to wait while service was being taken care of.
4/18/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
SAINT JOHN, IN
William M|2025 Buick Envision
Confirmed Sales Customer
4/19/2025
Selection, Sales and Financing were all very professional and respectful of my time and condition. The experience rated the five stars.
DARRELL ROBERTSON
4/20/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
CROWN POINT, IN
Patricia H|2024 Buick Encore GX
Confirmed Service Customer
4/21/2025
The team again performed a flawless service. Thank you for everything.
4/22/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALPARAISO, IN
Timothy S|2024 Buick Envision
Confirmed Sales Customer
4/22/2025
Salesman Darrell Robertson was great. Very knowledgable about the product. Was able to point out all the features and gave a great overview of the car. Was easy to negotiate with and made the experience pretty painless.
DARRELL ROBERTSON
4/23/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
DYER, IN
James F|2020 GMC Acadia
Confirmed Service Customer
4/16/2025
Michael met me just as I drove in to the service bay. In very short order he announced that my Acadia was ready. I am impressed with the efficiency of the Schepel team in installing a new battery in my vehicle.
4/17/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CROWN POINT, IN
David V|2023 GMC SIERRA 1500
Confirmed Service Customer
4/16/2025
It was good.
4/17/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
DYER, IN
Karen K|2014 Buick Encore
Confirmed Service Customer
4/16/2025
I had an excellent experience at Schepel Buick. They are always honest with me about my car. Very professional and outstanding service keeps me coming back.
4/17/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROWN POINT, IN
David S|2025 Buick Envista
Confirmed Sales Customer
4/17/2025
Working with Rhonda was a great experience. I came in with the exact specs of what I wanted in my Buick Envista and she found two options for me. The second option came in much sooner than expected and that made me more excited to complete the vehicle purchase with her. Post Sale follow ups has been great even with my busy schedule I am able to hear back in the evenings which is perfect for me.
RHONDA EICKSTAEDT
4/18/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
PORTAGE, IN
Edward V|2022 Buick Envision
Confirmed Service Customer
4/18/2025
Everything was completed as expected.
4/19/2025
Hello, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
SCHERERVILLE, IN
Charles M|2020 Buick Envision
Confirmed Sales Customer
4/18/2025
Very satisfied with Car and Dealer
LAQUELL TAYLOR
4/19/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
SCHERERVILLE, IN
Victor C|2024 Buick Encore GX
Confirmed Service Customer
4/21/2025
Great as always.
4/22/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
HAMMOND, IN
William R|2022 GMC 1500 Sierra
Confirmed Service Customer
4/21/2025
Great service
4/22/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HIGHLAND, IN
Robert M|2023 GMC Yukon
Confirmed Service Customer
4/25/2025
your service writer MATT is a very helpfull employee - great follow thru !!
4/26/2025
Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
LOWELL, IN
Allen F|2015 Buick LaCrosse
Confirmed Service Customer
4/25/2025
Service advisor Jim L. takes excellent care of my service needs and car is always ready within the time promised.
4/26/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
VALPARAISO, IN
Robert L|2014 GMC Acadia
Confirmed Service Customer
4/25/2025
Safety recall-airbag
4/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
MUNSTER, IN
Blanca H|2025 Buick Envista
Confirmed Sales Customer
4/28/2025
Friendly and easy to work with
BRUCE LICHTENFELD
4/29/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WHITING, IN
Debra E|2025 Buick Envision
Confirmed Sales Customer
4/28/2025
Rhonda was very friendly and helpful.
RHONDA EICKSTAEDT
4/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LOWELL, IN
Edward H|2001 GMC Sierra 1500
Confirmed Service Customer
4/28/2025
Great Dealership!! - For about 35 plus years - THEY ARE THE BEST!!
4/29/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SCHERERVILLE, IN
Jacob J|2025 GMC Sierra 1500
Confirmed Sales Customer
4/29/2025
Ron did a fantastic job making sure I got exactly what I wanted out of a new vehicle. The trade in process was quick and straightforward and the range of financing options was comprehensive. Even well after the sale I’ve been impressed with the follow up and friendly service.
RONALD LUBARSKI
4/28/2025
Hi, Jacob! We're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
MERRILLVILLE, IN
Barbara M|2015 Buick Enclave
Confirmed Service Customer
4/29/2025
It was great. Lisa was very accommodating and I was taken care Quickly.
4/30/2025
Hello, Barbara! We're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
CROWN POINT, IN
Angela B|2025 GMC Canyon
Confirmed Sales Customer
4/30/2025
Excellent selection , Great personal attention during and after the sale. Best dealership!!!
KEITH VOOYS
5/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Douglas C|2025 GMC Sierra 1500
Confirmed Sales Customer
4/30/2025
Excellent selection of vehicles. Bruce was great. He answered any questions I had and made the car buying experience enjoyable. I also received a good offer on my trade in.
BRUCE LICHTENFELD
5/1/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
VALPARAISO, IN
Robin B|2022 Buick Envision
Confirmed Service Customer
4/25/2025
Service Rep was very helpful and told me about the service that was provided to my car. Thank you
4/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GARY, IN
Joseph S|2023 GMC Terrain
Confirmed Service Customer
4/26/2025
Great job. Quick service as always.
4/27/2025
We're glad everything was completed quickly and to your satisfaction! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
WHITING, IN
Debra S|2020 Buick Enclave
Confirmed Service Customer
4/26/2025
My oil change and tire rotation was completed in 40 minutes while I waited.
4/27/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CROWN POINT, IN
Jerome G|2022 Buick Encore
Confirmed Service Customer
4/26/2025
great experience shorter wait time
4/27/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again.
DOLTON, IL
Joel S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
4/28/2025
Staff is friendly service was timely.
4/29/2025
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAINT JOHN, IN
Mike C|2018 Chevrolet Malibu
Confirmed Service Customer
4/28/2025
Duane is an awesome service manager/representative. Jill, the service scheduler is very professional and friendly. It is always nice to talk to a person rather that a computer. The service at Schepel has help keep my 8 year old car running great!
4/29/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Lawrence B|2023 Buick Envision
Confirmed Service Customer
4/29/2025
Friendly, professional, and helpful
4/30/2025
Hi, Lawrence! Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CHESTERTON, IN
Nickolas I|2024 GMC Sierra 1500
Confirmed Service Customer
4/29/2025
Hospitality while waiting for service some sales personal nice to talk with
4/30/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAKE VILLAGE, IN
Anna Mae T|2017 Buick Envision
Confirmed Service Customer
4/30/2025
It was a long wait
5/6/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CEDAR LAKE, IN
Antonio C|2023 Buick Enclave
Confirmed Service Customer
4/30/2025
Thanks
5/1/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SCHERERVILLE, IN
Dan K|2015 GMC 1500 Sierra
Confirmed Service Customer
4/30/2025
Always helpful and honest!!
5/1/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
WINFIELD, IN
Randall W|2025 Buick Envision
Confirmed Sales Customer
5/1/2025
No high pressure sales tactics, everyone very friendly, Shannon was awesome and very knowledgeable in everything. If the service team is half as good as the sales team it will be a winner all around.
SHANNON MARSHALL
5/2/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
CEDAR LAKE, IN
Bartek J|2025 GMC Sierra 1500
Confirmed Service Customer
5/1/2025
Oil change and first time service after buying a new 2025 sierra from there took way too long. We had an appointment and it still took 1.5 hours to do a oil change and tire rotation. Dawg, if you want us to use your service in the future, you gotta be quicker. I changed me and my wifes oil in under 30 minutes by just using a ramp and hand tools. Y'all have everything you need and it still takes even over 30 minutes? Let alone 1.5 hours. Jesus christ, y'all just lucky americans are lazy AF now and wont change their own oil.
5/6/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SAINT JOHN, IN
Alfred D|2022 GMC Yukon
Confirmed Service Customer
5/1/2025
Great dealership. They go out of there way to make your experience here positive. Ron Lubarski in sales and Jim Werges in service are both very knowledgeable and friendly. They both know there job from a to z and will make sure your experience at Schepel great.
5/2/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Terry J|2024 GMC Acadia
Confirmed Service Customer
5/1/2025
Turn signal issue on a 2024 GMC.Acadia. Replacement part unavailable , service tech Jim Lagestee provided us a courtesy car and kept us informed of the situation. When the repair work was finished we picked up the car and it was clean washed and ready to go. This is one of the main reasons we do business at Schepel GMC , thank you again.
5/2/2025
Wow, we're glad you had such a wonderful experience with us! We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HIGHLAND, IN
Judy F|2022 GMC 1500 Sierra
Confirmed Service Customer
4/30/2025
I called them and spoke with Mike he did a very professional job of making my day better than it started
5/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CEDAR LAKE, IN
Brenda M|2025 Buick Encore GX
Confirmed Sales Customer
4/30/2025
I needed a car. My car is 13+years old, and becoming more and more expensive to keep up. I was unsure if I wanted to lease or buy. I contacted Darrell Robertson, told him what I needed, how much I wanted a monthly note to be (lease or purchase) and not interested in looking at a lot of different cars. He invited me down to the dealership, had some cars he thought might interest me; and then gave me a breakdown on leasing and/or buying options. My husband and I decided to purchase. Even though I didn't get the monthly payment I had in mind, I did get a payment plan that I feel confident that I can handle. I drove home that same day with a car that I think looks good on me! I appreciate Darrell's patience, his listening to what I wanted, and not what he wanted for me; and the choices he offered took the stress of me "shopping around" out of the whole ordeal.
DARRELL ROBERTSON
5/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GARY, IN
Robert S|2025 GMC Terrain
Confirmed Sales Customer
4/30/2025
Sales person very courteous and knowledgeable. Went the xtra mile to make sure I was satisfied. Had a very pleasant experience.
RONALD LUBARSKI
5/1/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HIGHLAND, IN
Sheila W|2021 Chevrolet Malibu
Confirmed Service Customer
4/21/2025
I didn't have an appointment I came in because on my dashboard, a message came up replace my engine air filter Soon I also got my oil changed Lisa had Michael to take care of me, I was out by 9:30, Excellent Job👏
5/1/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
GARY, IN
Sam B|2017 Buick LaCrosse
Confirmed Service Customer
5/1/2025
Convenient and expedient
5/2/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CROWN POINT, IN
Daniel S|2025 GMC Acadia
Confirmed Sales Customer
5/1/2025
Everyone was super friendly and non pressuring. Rhonda was awesome and stayed way over her scheduled work day to be with me and my wife to get our deal done.
RHONDA EICKSTAEDT
5/2/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon! Please don't hesitate to reach out to us if there's anything more we can do!
HAMMOND, IN
Carrie S|2025 GMC Yukon
Confirmed Sales Customer
5/2/2025
Although they gave me what I wanted for my trade in. I’m not sure why they could not get me the all weather mat. Me ordering them is 600 plus shipping. If they were to get them it would have been 475. I settled for no sunroof and not having the all weather mats. Otherwise it was a fine experience
MICHAEL KOWALKE
5/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LAFAYETTE, IN
Richard P|2020 GMC Terrain
Confirmed Service Customer
5/1/2025
Typical oil change and tire rotation and pressure tested. Jim Lagstee did another great job on making sure everything was done.
5/2/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Carl W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/2/2025
good service
5/3/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
MERRILLVILLE, IN
Perry B|2017 GMC Yukon
Confirmed Service Customer
5/2/2025
The service writer was friendly, helpful with preapproval with my warranty as well as responsive in communicating when my Yukon was ready for pick up.
5/3/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
ST JOHN, IN
Josephine S|2025 Buick Envista
Confirmed Sales Customer
5/2/2025
This was a wonderful car buying experience. Daniel was a pleasure to work with.
DANIEL QUINONES
5/3/2025
Hello, Josephine! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
DYER, IN
Paola G|2024 Buick Envista
Confirmed Service Customer
5/2/2025
Excellent customer service
5/3/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
INDIANAPOLIS, IN
Donna P|2022 Buick Envision
Confirmed Service Customer
5/2/2025
This is the second time we brought are Buick in for service at Schapel for a problem with our On Star System, The 1st time the service rep from Schepel told me to call On Star, So I did and they told me if the green light was not on that it was a problem with the unit in the car. so the next time I .brought it in. They charged me $189 for diagnosis just to be told that it shorted out and that we needed a new unit at the cost of $750.00, Than I was told that this dose happen , alot, I was than asked if I wanted to order and pre pay for the new module, I said No and that I would rather cancel the On Star service. I fell they should of been more up front with me. They did finish the oil change in a timely manner.
5/7/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HOBART, IN
Daniel V|2008 Chevrolet Tahoe
Confirmed Service Customer
5/5/2025
Fast reliable service .
5/6/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MERRILLVILLE, IN
Donna M|2018 GMC Acadia
Confirmed Service Customer
5/9/2025
Everyone was so friendly and helpful.
5/10/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DYER, IN
Steven M|2020 GMC Canyon
Confirmed Service Customer
5/5/2025
Friendly, prompt
5/6/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Ella T|2017 Buick Encore
Confirmed Service Customer
5/6/2025
customer Service was excellent
5/7/2025
Hello, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
CROWN POINT, IN
Sean S|2020 GMC Canyon
Confirmed Service Customer
5/6/2025
Best staff in the business
5/7/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWN POINT, IN
Becky S|2016 Buick Enclave
Confirmed Service Customer
5/7/2025
Everyone is so friendly and knowledgeable. Matt takes the time to call me and explain everything.
5/8/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HIGHLAND, IN
Richard M|2016 GMC 1500 Sierra
Confirmed Service Customer
5/7/2025
What I like about going to your service department and everything's done professional
5/8/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Rhoda V|2001 GMC Yukon XL
Confirmed Service Customer
5/7/2025
Schepel service never disappoints! As always our vehicle was serviced promptly and professionally. Thankful for kind and knowledgeable employees!
5/8/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
HIGHLAND, IN
Candi R|2025 Buick Encore GX
Confirmed Service Customer
5/7/2025
Great experience.
5/8/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CEDAR LAKE, IN
Craig B|2021 GMC 1500 Sierra
Confirmed Service Customer
5/9/2025
It was a excellent experience and expensive experience
5/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MERRILLVILLE, IN
Michael K|2025 GMC Acadia
Confirmed Sales Customer
5/11/2025
Very happy with are GMC Acadia purchase!
DARRELL ROBERTSON
5/12/2025
Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CEDAR LAKE, IN
David A B|2019 GMC Canyon
Confirmed Service Customer
5/9/2025
Recommend highly
5/10/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
Dyer, IN
Thomas B|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/10/2025
Awesome staff that is helpful and answered all of our questions.
RHONDA EICKSTAEDT
5/11/2025
Hello, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
MUNSTER, IN
Dionne Z|2024 Buick Encore GX
Confirmed Service Customer
5/11/2025
Lisa did a great job !
5/12/2025
Hello, Dionne! Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
CROWN POINT, IN
Gilberto M|2020 GMC 1500 Sierra
Confirmed Service Customer
5/13/2025
A last-minute issue with my oil change at another repair shop. They caused damage to the oil filter and they couldn’t get it off so I had my truck towed to GMC schepel for service same day. Mike from the service department was amazing. And getting my issue resolved..
5/14/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
SAINT JOHN, IN
Keith O|2024 GMC Terrain
Confirmed Service Customer
5/14/2025
I am usually happy with the service. This time not so much, there was oil on my car seat and steering wheel. I was not going to say anything, but I keep getting the dealership reviews. I know next time will be better.
5/15/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BEECHER, IL
Glen E|2013 Buick Verano
Confirmed Service Customer
5/14/2025
Linda was professional,kind ,courteous and a pleasure to work with
5/15/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
CROWN POINT, IN
Angela B|2025 GMC Canyon
Confirmed Service Customer
5/15/2025
Always great service
5/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Joseph M|2021 Buick Enclave
Confirmed Service Customer
5/15/2025
Very professional as usual
5/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Kathleen H|2023 Buick Envision
Confirmed Service Customer
5/12/2025
They were great and toke care of my oil change
5/13/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CROWN POINT, IN
Erika B|2016 Buick Encore
Confirmed Service Customer
5/12/2025
Schepel cares about their vehicle customers, in this case, Lois, the 2016 Red Buick Encore, and their human customers, Erika. We especially appreciate the focused attention to issues and how to resolve them. This past visit proved to be a long one that produced meticulous results so that Lois is purring like a kitten with great pick-up! Jim Werges always comes through with timely advice, identification and explanation of the repairs needed. Gary was right on too! Michelle is great! Had the privilege of meeting Keith who will be seen when the time comes. The 2025 Encore RX rental proved to be smooth as silk! Thank you.
5/13/2025
Hi, Erika! We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CEDAR LAKE, IN
Jason D|2024 GMC Acadia
Confirmed Service Customer
5/12/2025
There truly is a "Schepel Difference!" The service was super easy to schedule, was efficiently and completely repaired, and was treated excellently the entire time! Love Schepel!
5/13/2025
Hello, Jason! Thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
James L|2022 Buick Envision
Confirmed Service Customer
5/13/2025
It was good they put a new tire I wanted
5/14/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CEDAR LAKE, IN
Ric H|2021 Buick Enclave
Confirmed Service Customer
5/15/2025
Just went in for an oil change and tire rotation. They were done pretty quickly and washed my vehicle. The only downside was that they block VPN and I couldn't login to my work network with my Corporate VPN client while I waited. I ended up using my phone as a hotspot. No biggie.
5/16/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DYER, IN
Anthony L|2025 Buick Envision
Confirmed Sales Customer
5/15/2025
Dan Quinones was very professional when explaining and showing the cars features and benefits.
DANIEL QUINONES
5/16/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
CROWN POINT, IN
Timothy P|2017 Buick LaCrosse
Confirmed Service Customer
5/16/2025
Dwayne in service was, as always, attentive and eager to make sure I get everything my car needs for expert service. And as always, Keith, my salesperson was great company in the showroom while I waited for my car to be serviced. I'm always treated with respect, and as a friend from Dwayne, Keith, and Ryan whenever I visit Schepel Buick.
5/17/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
VALPARAISO, IN
Ronnie K|2025 GMC Yukon
Confirmed Sales Customer
5/15/2025
Very efficient and no hidden cost. No pressure sales
RHONDA EICKSTAEDT
5/16/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
TOWNSEND, MT
Robert J|2024 GMC Sierra 1500
Confirmed Service Customer
5/15/2025
On time. Friendly and professional.
5/16/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
HOBART, IN
Loretta B|2025 Buick Envision
Confirmed Sales Customer
5/16/2025
Have been a customer for years and again received an excellent experience during my purchase transaction.
BRUCE LICHTENFELD
5/17/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
GARY, IN
Stephan M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/16/2025
Friendly, professional, courteous, and complete service!
5/17/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SCHERERVILLE, IN
Joseph L|2019 GMC Yukon
Confirmed Service Customer
5/16/2025
Everything went very well for my oil change and tire rotation
5/17/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
ST JOHN, IN
Richard R|2024 GMC Sierra 1500
Confirmed Service Customer
5/19/2025
I came in for an oil change. It was fast and not a long wait.
5/20/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
PORTER, IN
Christopher O|2020 Buick Enclave
Confirmed Service Customer
5/19/2025
Kevin and Michael have been awesome
5/20/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SCHERERVILLE, IN
Anthony P|2013 Chevrolet Equinox
Confirmed Service Customer
5/19/2025
Dropped my chevy equinox off for oil change & check up Jim Lagestee called what i needed done for the car told him to do what is needed Kept the car car for 2-days had major work done picked the car up Jim showed what was done on my papers. Picked the car up drove it & was like a new car everything was tight & ran great. Note: please tell the mechanic he did a great job & was extremely satisfied with my thanks for a great job well done. Note: Jim Lagestee kept me up to date on the work being great job by Jim with my thanks Please Pass this on to the mechanic & Jim with my thanks
5/20/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We hope to be of service to you again in the future. Take care!
MERRILLVILLE, IN
Sherry O|2025 GMC Terrain
Confirmed Sales Customer
5/18/2025
Daniel Quinones was an amazing salesman. Mike Jen made the financial stuff super easy. My whole experience was great
DANIEL QUINONES
5/19/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
John M|2024 GMC Sierra 1500
Confirmed Service Customer
5/20/2025
Very professional
5/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LOWELL, IN
Crystal S|2021 Buick Enclave
Confirmed Service Customer
5/20/2025
Service was great.
5/21/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
Mark F|2023 GMC Sierra 1500
Confirmed Service Customer
5/21/2025
Service is second to none. Jim Lagestee is always extremely helpful
5/22/2025
Thank you so much for choosing Schepel Buick-GMC, INC.. We truly appreciate your support and look forward to assisting you next time!
SCHERERVILLE, IN
Donald H|2025 Buick Enclave
Confirmed Service Customer
5/22/2025
I had to have a repair to a lighting module harness on our Buick- the part was ordered and received at the dealer.I made the appointment for the repair to be made but I ended up dropping it off the afternoon before.After being home for no more that two hours I got a call from Matt in service that it was ready to pick up yet that day. Thanks to Matt and the service tech that made the repair. Great team of guys there.
5/23/2025
Thank you for sharing your positive experience! We're thrilled to hear that our team provided excellent service. We truly appreciate your feedback and look forward to serving you again!
GRIFFITH, IN
John B|2024 GMC Sierra 1500
Confirmed Service Customer
5/22/2025
I and out quickly
5/23/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
LOWELL, IN
John M|2025 GMC Canyon
Confirmed Sales Customer
5/22/2025
Ron L. was fantastic during the entire process. Ron did not pressure or pester me at all. I have purchased cars for 30 years, and Ron was by far the best.
RONALD LUBARSKI
5/23/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
CEDAR LAKE, IN
Rhonda E|2024 Buick Envista
Confirmed Service Customer
5/23/2025
Always quick and easy. Thanks Jim L.
5/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GRANT PARK, IL
Annie G|2024 Buick Envista
Confirmed Service Customer
5/19/2025
Friday was my second oil change at Buick. Every employee I have come in contact with has been nice.
5/20/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
PORTAGE, IN
Michael B|2021 Buick Encore
Confirmed Service Customer
5/21/2025
N/a
5/22/2025
Thank you so much for choosing Schepel Buick-GMC, INC.. We truly appreciate your support and look forward to assisting you next time!
WHEATFIELD, IN
Dianne F|2019 Buick Enclave
Confirmed Service Customer
5/22/2025
Very efficient!
5/23/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SCHERERVILLE, IN
Frank L|2024 GMC Sierra 1500
Confirmed Service Customer
5/22/2025
They did a great job
5/23/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MERRILLVILLE, IN
Pamela B|2023 Buick Envision
Confirmed Service Customer
5/22/2025
Great job
5/23/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
VALPARAISO, IN
Richard O|2023 GMC Terrain
Confirmed Service Customer
5/22/2025
Came in for an oil change, they got me right in and had it done in no time.
5/23/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
Brian W|2024 Buick Envision
Confirmed Service Customer
5/23/2025
We brough in our 2024 Buick Envision for its first oil change. Everyone in the service department was very friendly and helpful. Our Buick was in and out in about 35 minutes. We were very pleased with the service experience.
5/24/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
DEMOTTE, IN
Ewart A|2023 GMC Yukon XL
Confirmed Service Customer
5/23/2025
RARA RARA !!!! SPECTACULAR !!!! CUSTOMER SERVICE AGENTS ARE PLEASANT PATIENT KIND HELPFUL SKILLFUL AND TRUTHFUL !!!!
5/24/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
CHICAGO, IL
Rebecca G|2023 GMC Sierra 1500
Confirmed Service Customer
5/28/2025
The service from Schepel is always fantastic. My oil change was done in an hour. The staff is always friendly and efficient. The waiting area is clean and comfortable. Scheduling online is simple!
5/29/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
SAINT JOHN, IN
Marvin H|2022 GMC Canyon
Confirmed Service Customer
5/23/2025
Service department is great
5/24/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
VALPARAISO, IN
Becky B|2025 Buick Encore GX
Confirmed Sales Customer
5/23/2025
Every is very friendly
BRUCE LICHTENFELD
5/24/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
CROWN POINT, IN
Walter D|2018 Buick Enclave
Confirmed Service Customer
5/24/2025
Very professional
5/25/2025
Thank you for the straightforward praise! Professionalism is at the heart of our service, and we’re proud to know it showed. Until we meet again, may professionalism and positivity follow you wherever you go!
VALPARAISO, IN
Kristin Z|2014 Buick LaCrosse
Confirmed Service Customer
5/26/2025
I was impressed by the excellent service and by the cleanliness of the building. Having to wait while the oil change is being done is boring, but the chairs in the waiting area are comfortable so it wasn't awful. And I thought the price was very reasonable. My only negative comment is that they should consider adding an additional restroom. Those bathrooms were busy!
5/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HIGHLAND, IN
Daniel M|2021 GMC 1500 Sierra
Confirmed Service Customer
5/26/2025
Always smiling very courteous and everything well explained
5/27/2025
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
MERRILLVILLE, IN
Jason D|2016 Chevrolet Impala
Confirmed Service Customer
5/27/2025
The team at Schepel was extremely efficient and professional. I take great comfort in knowing the car our daughter drives is maintained by such and elite team!
5/28/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
DYER, IN
Raymond H|2022 GMC Acadia
Confirmed Service Customer
5/27/2025
Everything was great, except if they change the oil, they forgot to reset the oil life in the car
5/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GARY, IN
Joseph P|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/28/2025
Easy transaction not pushy. Easy to work with.
DANIEL QUINONES
5/29/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CRETE, IL
Craig C|2025 GMC Acadia
Confirmed Sales Customer
5/29/2025
Our sales person was fantastic. She made the process understandable and each person we worked with during the buying process was outstanding as well.
SHANNON MARSHALL
5/30/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CROWN POINT, IN
Steve T|2025 Buick Encore GX
Confirmed Sales Customer
5/29/2025
Always a great experience at Schepel, Rhonda and Scott were terrific to deal with. We will be back
RHONDA EICKSTAEDT
5/30/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
CHESTERTON, IN
David C|2024 GMC Terrain
Confirmed Service Customer
5/30/2025
Professional courteous timely service
5/31/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
HIGHLAND, IN
Ramiro M|2024 GMC Sierra 1500
Confirmed Service Customer
6/2/2025
Great
6/3/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GARY, IN
Thomas S|2019 Buick Enclave
Confirmed Service Customer
6/2/2025
Service is *****
6/3/2025
Thank you so much for choosing Schepel Buick-GMC, INC.. We truly appreciate your support and look forward to assisting you next time!
CROWN POINT, IN
Kevin G|2020 GMC 2500HD Sierra
Confirmed Service Customer
6/2/2025
Always professional and quality workmanship.
6/3/2025
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
SAINT JOHN, IN
Shiella W|2023 GMC Terrain
Confirmed Sales Customer
6/2/2025
Great salesman
LAQUELL TAYLOR
6/3/2025
Hi, thank you for the high star rating and for the review! We sincerely value your business and look forward to your next visit. Take care!
GRIFFITH, IN
Andrew M|2024 Buick Envision
Confirmed Service Customer
6/2/2025
I met Ryan VanSpoorey, the General Manager.Superperson. I told him how pleased with the salesman, Dan Quinones, and how pleased I was with the service department. I highly recommend Schepel Buick to all my friends and others. A pleasant experience. *****
6/3/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CHESTERTON, IN
Renee R|2023 GMC Yukon
Confirmed Service Customer
6/2/2025
Very rude.
6/3/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CEDAR LAKE, IN
Jose R|2025 Buick Envista
Confirmed Sales Customer
5/29/2025
Nice and smooth.
DARRELL ROBERTSON
5/30/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
DEMOTTE, IN
Thomas N|2025 Buick Envision
Confirmed Sales Customer
5/29/2025
Very experienced salesman. Nice showroom display. Adequate inventory to choose new vehicle. Salesman was easy to work with and did not rush us.
RONALD LUBARSKI
5/30/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
SCHERERVILLE, IN
Cynthia C|2024 Buick Envista
Confirmed Service Customer
6/2/2025
Technicians as well as Associates were very friendly, helpful and professional.
6/3/2025
Hi, thanks for your praise and kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
GARY, IN
Harry M|2024 GMC Canyon
Confirmed Service Customer
6/2/2025
Great people. Excellent service
6/3/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SCHERERVILLE, IN
Michael K|2017 Chevrolet Tahoe
Confirmed Service Customer
6/2/2025
My battery died and I was able to get right in for a new battery. I was in and out in less than two hours.
6/3/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
Michael G|2024 GMC Terrain
Confirmed Service Customer
6/2/2025
Prompt service. Dropped car off. Went to breakfast car was ready for pickup
6/3/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
GRIFFITH, IN
Raymond P|2019 GMC 1500 Sierra
Confirmed Service Customer
6/3/2025
Service Rep-Jim is excellent. Clear communicator and great at explaining issues and options.
6/4/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
MANTENO, IL
Margaret H|2016 Buick Encore
Confirmed Service Customer
6/4/2025
Excellent service!!!
6/5/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HOBART, IN
Jim R|2015 GMC Acadia
Confirmed Service Customer
6/4/2025
Jim Lagastee went above and beyond as usual.
6/5/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
CRETE, IL
Keary B|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
6/4/2025
HONEST INTEGRITY AND NO HYPE
6/5/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
VALPARAISO, IN
James M|2007 Buick Lucerne
Confirmed Service Customer
6/8/2025
As always Jim L. took care of us promptly and thouroughly.
6/9/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
CEDAR LAKE, IN
Brian G|2023 Buick Enclave
Confirmed Service Customer
6/9/2025
Very easy drop off service and friendly service writer got done faster than expected
6/10/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
VALPARAISO, IN
Benita K|2020 Buick Envision
Confirmed Service Customer
6/11/2025
Always a pleasure to be there with polite and professional people.
6/12/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROWN POINT, IN
Ronald C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/11/2025
Service advisor took good care of me
6/12/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
HIGHLAND, IN
Steve G|2020 Buick Envision
Confirmed Service Customer
6/11/2025
Lisa explained what I needed, and talked about what I needed done the next appointment. Got my car back sooner than promised. The dealership is always nice and clean and everyone is so nice.
6/12/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
DYER, IN
Donald G|2019 Buick Encore
Confirmed Service Customer
6/12/2025
Had appointment on 6/10/2025. A service representative met me at the car. The problem was found within an hour. I was told that the part had to be order and it would the next day before they they would have the car fixed. They offered to take me home and pick me the next day when the car was fixed. They even offered me a car but I felt more comfortable having the other option of a ride home .
6/13/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
Bryan C|2025 GMC Acadia
Confirmed Service Customer
6/13/2025
Worry free, completed when promised, and friendly face.
6/13/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Jonathan B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
Overall great custom order and purchase experience. Daniel was very helpful
DANIEL QUINONES
6/4/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
HOBART, IN
Brian S|2006 GMC Envoy
Confirmed Service Customer
6/3/2025
Excellent service
6/4/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SAINT JOHN, IN
Sharon S|2025 GMC Canyon
Confirmed Service Customer
6/9/2025
I took my vehicle in for body work. Colton was awesome!
6/10/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
HIGHLAND, IN
James V|2023 GMC Yukon
Confirmed Service Customer
6/9/2025
👍
6/10/2025
Thank you so much for choosing Schepel Buick-GMC, INC.. We truly appreciate your support and look forward to assisting you next time!
MICHIGAN CITY, IN
Daniel S|2009 Chevrolet Malibu
Confirmed Service Customer
6/9/2025
Always a great help to work with Jim L. He knows his business and helps customers to make the best decisions. Wayne was a great help as courtesy driver this time.
6/10/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
SCHERERVILLE, IN
Jesse B|2024 Buick Enclave
Confirmed Service Customer
6/9/2025
Fast friendly Service
6/10/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SAINT JOHN, IN
Dorothy M|2014 Buick LaCrosse
Confirmed Service Customer
6/11/2025
Even though I was late (due to three detours) they were willing to service my car.
6/12/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CROWN POINT, IN
Robert R|2019 GMC Acadia
Confirmed Service Customer
6/11/2025
Mike did a great job!
6/12/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
HIGHLAND, IN
Charles P|2020 Buick Enclave
Confirmed Service Customer
6/13/2025
As in the past, people good, service good, all good!
6/13/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
CROWN POINT, IN
Gerald D|2020 GMC Terrain
Confirmed Service Customer
6/13/2025
Outstanding courtesy
6/13/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ST. JOHN, IN
Richard B|2023 Buick Encore GX
Confirmed Service Customer
6/13/2025
The service man was both polite & helpful. Great job!!
6/13/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
SAINT JOHN, IN
Antonio O|2024 GMC Terrain
Confirmed Service Customer
6/14/2025
When I came in, I was warmly greeted and assisted in a quick manner. The service was done in about 45 minutes, including a car wash. I would recommend bringing your vehicle in for service.
6/15/2025
Hello, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
SAINT JOHN, IN
Ronald B|2026 GMC Terrain
Confirmed Sales Customer
6/14/2025
Daniel very knowledgeable of the product and easy to work with . Kept us in the loop of the progress of our terrain that was ordered.
DANIEL QUINONES
6/15/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
CROWN POINT, IN
James C|2025 Buick Envision
Confirmed Sales Customer
6/14/2025
Great friendly dealer. Darrell was helpful and very knowledgeable. The whole experience was great overall.
DARRELL ROBERTSON
6/15/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
SAINT JOHN, IN
Jason G|2025 GMC Sierra 1500
Confirmed Sales Customer
6/14/2025
Darrell was an amazing guy and still is. He helped me and my wife with the perfect truck and gave us a great trade in value for my suv. I will definitely come back and send family and friends too
DARRELL ROBERTSON
6/15/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
MIDLOTHIAN, IL
Dennis W|2022 GMC 1500 Sierra
Confirmed Service Customer
6/14/2025
People there are very friendly. I was in for an oil change, tire rotation and 2 recalls. Service was done quickly. I had a busy day scheduled so I paid my bill and left. To my surprise, I received a call from Matthew, my service coordinator, to let me know that nothing was found during the service and inspection. Matthew wished me a blessed day and thanked me for using Schepel GMC to maintain my truck. This confirmed in my mind this is the best dealership around.
6/15/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
UNION MILLS, IN
Fredrick M|2020 GMC 2500HD Sierra
Confirmed Service Customer
6/17/2025
My rep, Jim Lagestee goes out of his way to accommodate me and my family when we need service. Very kind and thoughtful
6/18/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SCHERERVILLE, IN
Richard H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/17/2025
Great staff all the way around.Welcoming,friendly,professional,knowledgeable, honest. :)
DARRELL ROBERTSON
6/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
JACKSONVILLE, NC
Steven M|2020 GMC 1500 Sierra
Confirmed Service Customer
6/13/2025
The most HONEST and respectable service department.
6/13/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
BOURBONNAIS, IL
John S|2025 Buick Envision
Confirmed Sales Customer
6/14/2025
My wife and I had been looking around for a new car for a couple of months, we were in no hurry but when we decided to go to Schepel to see what they had we found what we were looking for. Bruce was our salesman and took excellent care of us making the whole process very easy. There was no pressure. I had also brought in our other car for service land the service department took great care of us too. I find no reason to go anywhere else when it comes down to my GM car needs!
BRUCE LICHTENFELD
6/15/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CRETE, IL
Karen R|2024 GMC Terrain
Confirmed Service Customer
6/15/2025
Michael and Gmc is polite, knowledgeable and answers all my questions. The cashier lady was polite and accommodating. I love how clean the facility is and easy to get to
6/16/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
Lisa D|2018 Chevrolet Equinox
Confirmed Service Customer
6/16/2025
Service work was performed in adequate time.
6/17/2025
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
CROWN POINT, IN
Theresa S|2024 Buick Enclave
Confirmed Service Customer
6/16/2025
Excellent service. Greeted with a smile at the door right away and the service was completed quickly!
6/17/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
MERRILLVILLE, IN
Donald A|2024 Buick Encore GX
Confirmed Service Customer
6/16/2025
Vehicle was serviced in a timely manner
6/17/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ST JOHN, IN
Richard B|2023 Buick Envision
Confirmed Service Customer
6/16/2025
Repairs were done in a timely manner. The car was returned very clean and well-cared-for. All employees that we interacted with were friendly, helpful, and concerned that we were satisfied with the service. Communication with the insurance company was also handled professionally and in a timely manner.
6/17/2025
Hello, thank you for taking the time to leave us this information about your recent visit. Your satisfaction is important to us, so we want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
ORLAND PARK, IL
James W|2022 Buick Encore GX
Confirmed Service Customer
6/17/2025
I received an Email from GM for a discount on my already scheduled oil change. Made a copy of it & showed it to Jim Werges (my service writer) & he handled the whole thing very well. I was in & out in a short time which included a free car wash. Gotta love that Schepel.
6/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CROWN POINT, IN
Alfred D|2022 GMC Yukon
Confirmed Service Customer
6/18/2025
Jim Werges is great. Got me in fixed the problem and on my way
6/19/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
CROWN POINT, IN
Matthew M|2022 Chevrolet Blazer
Confirmed Service Customer
6/18/2025
I noticed my daughter’s car was leaking fluid. It was a Saturday but I called the service department. Jim Lagastee said to bring it right over. My daughter needed to get back to Indy to start her clinical on Monday. Schepel diagnosed the issue and called with the bad news. Good news was that Schepel had the part to fix it. Four hours later the car was fixed! Jim was fabulous to work with!
6/19/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
CROWN POINT, IN
James G|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/19/2025
it was ok
6/20/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CHICAGO, IL
Claude S|2021 Buick Envision
Confirmed Service Customer
6/20/2025
Courteous and quick
6/21/2025
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
LYNWOOD, IL
Tyler P|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/21/2025
Great service. Great people. They keep you up to date with everything going on about your service
6/22/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
SAINT JOHN, IN
Sharon F|2017 Buick Encore
Confirmed Service Customer
6/23/2025
My usual technician told me to go sit down, he would come and get me when my car is done. I love Schepel Buick for that very reason. They take really good care of my car and me. I am not just a number, I am a valued person, my age is 81, and I rely on them to take care of my car.
6/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CEDAR LAKE, IN
Scott W|2009 Buick Enclave
Confirmed Service Customer
6/24/2025
I almost never have problems with my Buick Enclave, but when I do Schepel is very fast in scheduling a service appointment and they have highly trained, skilled and experienced technicians that fix things the right way and save me time and money.
6/25/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LAKE VILLAGE, IN
Carol M|2023 Buick Enclave
Confirmed Service Customer
6/20/2025
Very professional and friendly
6/21/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CEDAR LAKE, IN
Paul W|2021 GMC Acadia
Confirmed Service Customer
6/23/2025
As always, my service department experience was courteous and professional...
6/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SAINT JOHN, IN
Richard E|2023 Buick Enclave
Confirmed Service Customer
6/24/2025
Service department was top notch, got in and out in good time
6/25/2025
Thank you for your feedback! We’re thrilled to hear you had a top-notch experience with our service department. We truly appreciate your support and look forward to serving you again soon!
CEDAR LAKE, IN
John G|2017 Buick LaCrosse
Confirmed Service Customer
6/25/2025
Work done competently and Jim Lagestee was courteous and efficient as usual!
6/26/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GARY, IN
Johnny W|2020 GMC 1500 Sierra
Confirmed Service Customer
6/25/2025
Top notch treatment all the way
6/26/2025
Thank you! We’re thrilled to hear you had a top-notch experience. We appreciate your support and look forward to serving you again!
CRETE, IL
Patricia B|2023 Buick Envision
Confirmed Service Customer
6/25/2025
As always...great customer service and quality workmanship.
6/26/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SCHERERVILLE, IN
Brian S|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/27/2025
Professional, kind , and courteous service. I will recommend your dealer to everyone.
DANIEL QUINONES
6/28/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
MONEE, IL
Lisa K|2019 Buick Envision
Confirmed Service Customer
6/28/2025
It was fine.
6/29/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HIGHLAND, IN
Charles W|2019 Buick Enclave
Confirmed Service Customer
6/28/2025
Staff always professional and kind.
6/29/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
HAZEL CREST, IL
Tami S|2022 Buick Enclave
Confirmed Service Customer
6/24/2025
Mike Jens was great getting me a warranty through GM for my 2022 Enclave.
6/25/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
MUNSTER, IN
Milan M|2024 GMC Sierra 1500
Confirmed Service Customer
6/25/2025
In and out, great service
6/26/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SAINT JOHN, IN
Cornelius H|2022 Buick Envision
Confirmed Service Customer
6/25/2025
It was great!!! Scraped up back driver's side fender in parking garage last week. Saw Jim Werges in Service Dept. and he told me to go see Josh in Body Dept. Went and saw Josh, he and Cullen took a look at it and Josh said let's see what our guys can do with just sanding an buffing it. In less than 15 minutes the fender looked as good as new!!!! And the cost............drum roll please......... $60!!!!!! I guy with State Farm Insurance told me it would cost about $750!!!!
6/26/2025
Wow, we're so glad to hear you had such a great experience with us! If you ever need anything else, please don’t hesitate to reach out—we’re always happy to help!
MUNSTER, IN
James T|2025 GMC Canyon
Confirmed Service Customer
6/25/2025
Perfect!
6/26/2025
Thank you for the kind words! We’re so glad to hear you had a great experience with us. We truly appreciate your support and look forward to continuing to serve you!
GRIFFITH, IN
William C|2024 Buick Envision
Confirmed Service Customer
6/26/2025
Great
6/27/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
VALPARAISO, IN
Maryann N|2018 GMC Yukon
Confirmed Service Customer
6/26/2025
From the minute I drove up, I was provided great customer care.
6/27/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CROWN POINT, IN
Andrew P|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/27/2025
The service manager and the team is so helpful and professional.
6/28/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GARY, IN
John S|2016 Buick Enclave
Confirmed Service Customer
6/29/2025
There was a recall on my vehicle. I called Duane and he took care if it!
6/30/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
CROWN POINT, IN
Anthony S|2010 GMC Yukon
Confirmed Service Customer
6/29/2025
I always receive "Outstanding" customer service. My vehicle has received excellent service for over fifteen years!!!
6/30/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LYNWOOD, IL
Charles M|2017 Buick Enclave
Confirmed Service Customer
6/29/2025
My car was delivered when promised and the repairs were excellent. The staff were professional and courteous.
6/30/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
CROWN POINT, IN
Wanda M|2017 GMC Acadia
Confirmed Service Customer
6/30/2025
Everyone was super friendly and helpful...and SPEEDY...since I don't have anyone who can pick me up, I have to wait for service to be completed and I appreciate that they value my time!
7/1/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
HIGHLAND, IN
Lila M|2024 GMC Terrain
Confirmed Service Customer
6/30/2025
Always pleasant to come there. Service is great and waiting area is clean and inviting.
7/1/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GARY, IN
Daniel T|2018 Buick Regal
Confirmed Service Customer
6/30/2025
Service righter Jim Lagaste great person to deal with
7/1/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
MERRILLVILLE, IN
Michael S|2025 GMC Canyon
Confirmed Sales Customer
7/1/2025
Our salesman (Mike K.) was GREAT. No pressure to buy the vehicle, answered all of our questions and very easy to work with. We bought the vehicle same day that we test drove it.
MICHAEL KOWALKE
7/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HAMMOND, IN
Pamela B|2025 Buick Envista
Confirmed Sales Customer
7/1/2025
Our sales guy, Darrel Robertson, was the best. Explained everything to us, including different financing choices and all the bells and whistles on the Envista we were buying. He was very knowledgeable in all aspects of us buying a new car, he made tge experience very easy.
DARRELL ROBERTSON
7/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CROWN POINT, IN
Mark L|2021 GMC Terrain
Confirmed Service Customer
6/29/2025
Came in with All wheel drive warning on the dash of my 2021 Terrain was met by service advisor James he was very kind, respectful and very helpful. Took care of situation in a timely manner scheduled me to come back in a week later for the repair of my vehicle was given a loaner car for the duration of the time it took to repair my car. Received a phone call the next day informing me that my car would be ready for pickup at 1pm when I arrived it was washed, cleaned and ready to go everyone I encountered through this whole repair process as far as service advisors, office personnel to receive the loaner car were very kind and professional was a great inter action with everyone involved. I have to say that I am glad that I made the decision to stop at Schepel Gmc back 2018 to look at 2018 GMC Canyon because I met a salesman named Ricky Bradley who is hands down one of the best, kindest really caring salesmen I have ever met even after the sale was completed I was able to call and he was eager to help with things I needed help with like radio control questions or settings on the car. I have returned to this Dealership over time and have purchased 3 vehicles and have referred several family members and friends that have bought vehicles from Ricky Bradley if you don't see what you're looking for on the lot Ricky will do his best to try and find it for you like he did for me when I purchased my 2019 GMC Sierra he found the truck and had it at the Dealership 2 days later. This is and will always be my Dealership to do business with!!!
6/30/2025
Thank you so much for sharing your experience with us! We're thrilled to hear that your visit—from addressing your vehicle concern to picking it up after the repair—was smooth, timely, and handled with professionalism. We’re especially glad that you’ve continued to return over the years and that you've recommended us to friends and family. Your loyalty means a great deal, and it's always our goal to provide friendly, knowledgeable service before, during, and after the sale. We look forward to continuing to serve you for many years to come!
VALPARAISO, IN
Steven B|2021 Buick Encore GX
Confirmed Service Customer
6/30/2025
GREAT SERVICE !! THANKS MATT. !
7/1/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
LANSING, IL
Raynetta D|2025 Buick Envista
Confirmed Service Customer
6/30/2025
Fast and efficient, very professional
7/1/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
EAST CHICAGO, IN
Nicki F|2025 Buick Encore GX
Confirmed Service Customer
7/1/2025
Quick and great experience
7/2/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
MUNSTER, IN
Karen K|2014 Buick Encore
Confirmed Service Customer
7/1/2025
I had a very enjoyable experience when I took my car in for an AC repair. Jim Werges, my service advisor, is very pleasant and knowledgeable and always explains in detail what procedure is to be done with my car. I really appreciate that he found me a discount online that I used for my repair. Everyone who works there is always friendly and professional. Thank you Schepel service team for all you do.
7/2/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
CROWN POINT, IN
William T|2022 GMC Terrain
Confirmed Service Customer
7/2/2025
My oil change and tire rotation was very well done in a short period of time. It was also a pleasure to watch the all the employees do their job with a helpful smile on their face. Great place to be!!! Wm. D. Teach
7/3/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
Richard S|2023 GMC Canyon
Confirmed Service Customer
7/2/2025
Not good Matt didn’t inform me about the pricing. And I got hit with a $384 bill. I came in for my mud flaps and an oil change. My oil change is usually only $89. I want real happy with him not telling me about the different pricing for the 15,000 service. All this came at a big surprise. I would have never agreed to this pricing at all .
7/3/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
PORTAGE, IN
Richard P|2020 GMC Terrain
Confirmed Service Customer
7/3/2025
Needed a new battery for my 2020 Terrain. Jim Lagstee got me in and had the work done within a hour,
7/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CROWN POINT, IN
Richard J|2025 GMC Sierra 1500
Confirmed Sales Customer
7/5/2025
Great experience. Love the new truck.
DARRELL ROBERTSON
7/6/2025
Congratulations on your new truck! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CHESTERTON, IN
Eduardo M|2018 GMC 1500 Sierra
Confirmed Service Customer
7/7/2025
Jim L. Is a supurb service advisor. He is very contiguous of my time and does what he can to ensure a quick turnaround.
7/8/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SCHERERVILLE, IN
Doreen H|2019 Buick Enclave
Confirmed Service Customer
7/8/2025
Very disappointed !
7/9/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SCHERERVILLE, IN
Charles P|2024 GMC Terrain
Confirmed Service Customer
7/8/2025
All Associates are always helpful and very knowledgeable. Great place to buy and get service
7/9/2025
Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!
CROWN POINT, IN
Douglas S|2025 GMC Yukon
Confirmed Sales Customer
7/2/2025
Schepel does a great job. Ron Lubarski is a good dude as well.
RONALD LUBARSKI
7/3/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SAINT JOHN, IN
Ricardo R|2015 GMC Yukon
Confirmed Service Customer
7/2/2025
The service is great thank you
7/3/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
MERRILLVILLE, IN
Guy C|2019 Buick Envision
Confirmed Service Customer
7/3/2025
Very good. Dwayne took care of me.
7/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
VALPARAISO, IN
Jerome G|2025 Buick Enclave
Confirmed Sales Customer
7/3/2025
the Best Sales Team In the Country Scott abbott and Rhonda Eikstad and the rest of the support staff
RHONDA EICKSTAEDT
7/4/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DOLTON, IL
Michael D|2020 Buick Encore GX
Confirmed Service Customer
7/7/2025
Great service
7/8/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
MERRILLVILLE, IN
Timothy R|2023 GMC Sierra 1500
Confirmed Service Customer
7/11/2025
I appreciate the attention to detail and accommodations available of having a desk w/monitor onsite for customers to work from.
7/12/2025
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
MERRILLVILLE, IN
John B|2023 GMC Sierra 1500
Confirmed Service Customer
7/11/2025
Polite, professional and timely service from start to finish.
7/12/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Issac T|2024 Buick Enclave
Confirmed Service Customer
7/14/2025
Advisor was great
7/15/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
RICHTON PARK, IL
James S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/14/2025
Vehicle was in shop too long do to parts not be ordered right plus technician called off and my truck was returned with oil on front grill and left fender . Oil was dripping from oil pan and front drive shaft also . There was coolant spilled on left inner fender well and left upper control arm . I don’t think that is the right way to return a newer vehicle back to the customer after a repair. The service writer Lisa was very nice but I would be hesitant to have your technician work on my vehicle again .
7/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CROWN POINT, IN
Delbra D|2021 Buick Envision
Confirmed Service Customer
7/8/2025
Your mechanics found the problem with my car even though I'm sure it was like finding a needle in a haystack. It runs like it did when I first bought it. Lisa Medved was very patient and professional. She explained everything thoroughly and really kept me calm when I was frustrated.
7/9/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
PORTAGE, IN
William S|2016 GMC Canyon
Confirmed Service Customer
7/9/2025
Great service
7/10/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
MERRILLVILLE, IN
Lee L|2021 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
Great visit. Jim L my service writer got me in and out in less than an hour. Discussed the next visit and future plans. Even had a cup of coffee in the lounge area. Oil Change was great
7/10/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SCHERERVILLE, IN
Brandy S|2025 Buick Envision
Confirmed Sales Customer
7/9/2025
Michael Kowalke was an amazing salesman. He very helpful and informative while showing me cars. Also, very patient. It took me several days
MICHAEL KOWALKE
7/10/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
VALPARAISO, IN
Michael S|2025 GMC Canyon
Confirmed Service Customer
7/11/2025
Mike K. (Sales) answered all of my questions I had about my new GMC Canyon.
7/12/2025
Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
HAMMOND, IN
Debra A|2019 Buick Enclave
Confirmed Service Customer
7/13/2025
Once again Schepel Buick/GMC did a great job in fixing a problem that developed in my 2019 EnClave. With the extended warranty I had no cost.
7/14/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Thomas N|2023 GMC Sierra 3500 HD
Confirmed Service Customer
7/14/2025
Always so easy and a pleasure to deal with
7/15/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
William C|2024 Buick Envision
Confirmed Service Customer
7/15/2025
Outstanding service, knowledgeable, people, and great experience
7/16/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
VALPARAISO, IN
Richard K|2019 Buick Envision
Confirmed Service Customer
7/14/2025
The passenger seat was dirty. The price to change the cabin air filter is outrageous! I did it myself for 70% less than what the dealer wanted.
7/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
crown point, IN
Juanita M|2013 GMC 1500 Yukon
Confirmed Service Customer
7/14/2025
The service as Schepel is hands down the best. Not only was my vehicle repaired and returned in a timely manner, it was washed! A shop coupon was also applied towards my balance. A special shout out to Mathew Perry at Schepel. Thank you! 👍🏼👍🏼
7/15/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CROWN POINT, IN
Eduardo M|2018 GMC 1500 Sierra
Confirmed Service Customer
7/16/2025
As always Jim L. (My service advisor) did a phenomenal job with making sure my experience was seamless from lining up loaner to addressing specific hick-ups I had, but he addressed everything like a champ.
7/17/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
SCHERERVILLE, IN
Kimberly T|2023 Buick Envision
Confirmed Service Customer
7/16/2025
Very professional, happy with service
7/17/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROWN POINT, IN
Dale L|2021 Chevrolet Blazer
Confirmed Service Customer
7/16/2025
Thanks to GM & Schepel Buick, for taking care of our vehicle!! Excellent Service!! 😊
7/17/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
HIGHLAND, IN
Jay R|2018 GMC Terrain
Confirmed Service Customer
7/17/2025
Schepel just seems to be a well run business with great employees.
7/18/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CRETE, IL
Thomas M|2025 Buick Encore GX
Confirmed Sales Customer
7/18/2025
This was a no pressure event. We went there to test drive a new Encore GX and were given the keys after getting our drivers license scanned. When we came back Ron just asked if we had any questions or wanted to drive another vehicle. After discussing with my wife, we decided to cancel going to other dealers and just purchase the Encore. This was a pleasant experience as well.
RONALD LUBARSKI
7/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAINT JOHN, IN
Cheryl R|2024 Buick Encore GX
Confirmed Service Customer
7/18/2025
Quick and easy Started on time and was done as expected
7/19/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CEDAR LAKE, IN
Charles M|2017 Buick Enclave
Confirmed Service Customer
7/18/2025
My car was done when promised, plus it was clean both inside and out.The associates were professional and courteous
7/19/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CROWN POINT, IN
Randall R|2016 GMC 1500 Sierra
Confirmed Service Customer
7/18/2025
The only dealership to buy your automobiles. Great Job Bruce L. This leadership at this dealership is top rate. Thank you.
7/19/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
DYER, IN
Lucila C|2022 Buick Envision
Confirmed Service Customer
7/21/2025
Very satisfied
7/22/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
MUNSTER, IN
Carol S|2015 Buick LaCrosse
Confirmed Service Customer
7/21/2025
The Dealership listened to my urgent situation and moved mountains to assist me, even when no appointments were available. Big Jim was waiting for my car when I arrived, and they got the job done fast and the quality was great! Thank you Schepel Buick!
7/22/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
ESTES PARK, CO
James F|2020 GMC Acadia
Confirmed Service Customer
7/21/2025
I replied to a request yesterday!!! Please send no more survey requests for service performed on 7/18/2025.
7/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CROWN POINT, IN
Kevin G|2020 GMC 2500HD Sierra
Confirmed Service Customer
7/22/2025
Everyone was kind courteous.
7/23/2025
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
SAINT JOHN, IN
Richard C|2020 GMC 1500 Sierra
Confirmed Service Customer
7/22/2025
Duane was very helpful with my vehicle repair
7/23/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
CROWN POINT, IN
Daniel T|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/22/2025
As always, the service and staff are top notch!
7/23/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
LOWELL, IN
Victor B|2017 GMC Yukon
Confirmed Service Customer
7/23/2025
Jim great in making my wife and I feel welcomed and comfortable as wait for my oil change and tire rotation. Atmosphere was great, thanks.
7/24/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
LYNWOOD, IL
Bert W|2023 Buick Envision
Confirmed Service Customer
7/16/2025
Excellent service by qualified technicians. Friendly and helpful service advisors.
7/17/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
LANSING, IL
Lauren D|2019 GMC Terrain
Confirmed Service Customer
7/17/2025
Quick and fast with a complimentary car wash
7/18/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
EAST CHICAGO, IN
George D|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/18/2025
it was friendly atmosphere and very quick service
7/19/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WHEATFIELD, IN
Norma W|2025 Buick Encore GX
Confirmed Service Customer
7/18/2025
On time appointment... efficient......in and out . Jim is always a pleasure to work with...tinforms me of the next thing I need to address and when.
7/19/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CROWN POINT, IN
Jay R|2020 Buick Envision
Confirmed Service Customer
7/21/2025
Jim Werges and the service staff do a terrific job.
7/22/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
CRETE, IL
Dionisio T|2025 GMC Sierra 1500
Confirmed Service Customer
7/21/2025
Had my 2nd oil change on my new truck, they also washed the truck. Service was completed in a timely manner and the waiting area was very comfortable.
7/22/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
VALPARAISO, IN
Timothy D|2025 GMC Sierra 1500
Confirmed Service Customer
7/22/2025
Fine
7/23/2025
Thank you so much for choosing Schepel Buick-GMC, INC.. We truly appreciate your support and look forward to assisting you next time!
MERRILLVILLE, IN
Marie G|2012 GMC Acadia
Confirmed Service Customer
7/25/2025
I came for rear brakes and rotors. I was disappointed because I had to purchase rotors. I bring my car in for service on a regular basis. This is the 2nd time I have had to purchase rotors from your service department. The dealership is not doing a good job During the multi point inspections if I am never told the condition of my brakes until my rotors are ruined!
7/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHICAGO, IL
Ewart A|2025 GMC Yukon XL 1500
Confirmed Sales Customer
7/25/2025
RARA RARA !!!! SPECTACULAR !!!! CUSTOMER SERVICE AGENTS ARE PLEASANT PATIENT KIND HELPFUL SKILLFUL AND TRUTHFUL !!!! I WANT TO THANK STEVE THE SALES MANAGER MIKE THE FINANCE MANAGER KEITH THE SALEMAN FOR THERE ASSISTANCE IN GETTING ME MY 2025 GMC YUKON !!!! EWART G ABNER III
KEITH VOOYS
7/26/2025
Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CHICAGO, IL
Gina G|2025 Buick Envision
Confirmed Sales Customer
7/24/2025
Daniel was so friendly, patient, and knowledgeable. I felt important, cared for, and the process was seamless.
DANIEL QUINONES
7/25/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
CROWN POINT, IN
Kenneth N|2025 Buick Enclave
Confirmed Sales Customer
7/24/2025
purchased a new buick enclave
DARRELL ROBERTSON
7/28/2025
Congratulations on your new vehicle! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
DYER, IN
Michael W|2025 GMC Canyon
Confirmed Sales Customer
7/27/2025
This is our second purchase from this dealership. We should have delt with them this whole time. Outstanding customer service and a no hassle best price out the door. I was in the middle of a purchase and had 6 deals going on for the same truck. Schepel GMC blew them out of the water on cost. The whole purchase experience was easy , quick and to the point. This is my new GMC dealer period.
KEITH VOOYS
7/28/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
NEW CARLISLE, IN
Kimberly S|2025 Buick Encore GX
Confirmed Service Customer
7/29/2025
Lisa was the person who took care of me she was just simply wonderful
7/30/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
MERRILLVILLE, IN
Frank W|2016 Buick Enclave
Confirmed Service Customer
7/30/2025
Kevin Heslin is excellent in details. Job is done timely and to my satisfactory.
7/31/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
Robert G|2025 Buick Enclave
Confirmed Sales Customer
7/30/2025
My consultant Rhonda Eickstaedt was amazing as usual. The Fin. Manager Steve was also great. This is my 7th purchase from them.
RHONDA EICKSTAEDT
7/31/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
SAINT JOHN, IN
Patricia H|2017 Buick Enclave
Confirmed Service Customer
7/30/2025
Jim is always pleasant and professional. He always makes sure my vehicle is in great shape. Gets the work done in a timely fashion.
7/31/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
LOWELL, IN
Timothy K|2023 GMC Sierra 1500
Confirmed Service Customer
7/30/2025
Jim Lagestee is awesome, very customer first mentality
7/31/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
HIGHLAND, IN
Tony G|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/30/2025
Our salesman, Daniel was very friendly and no high pressure. He explained everything very well and was very helpful.
DANIEL QUINONES
7/31/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
DEMOTTE, IN
Robert P|2012 Buick Enclave
Confirmed Service Customer
7/31/2025
Jim was my service guy Very friendly it doesn’t get any better than this He knows how to take care of his customers I say to Jim you’re the MAN!!!
8/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
CROWN POINT, IN
Thomas S|2025 GMC Yukon
Confirmed Sales Customer
7/31/2025
Daniel Quieones was very helpful throughout my whole experience purchasing my vehicle. He explained everything I needed to know about the vehicle as well.
DANIEL QUINONES
8/1/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
MAYWOOD, IL
James J|2021 GMC 1500 Sierra
Confirmed Service Customer
7/31/2025
I was there for bodyshop work.They try to get away with putting on uncoating on an area that was to be painted a clear coated. It was in an area that required the left side driver bed to refinished. Bodyshop was caught cheating on repairs. I was not happy but when confronted they did rescheduled and corrected to my satisfaction. But I very inconvenient, vehicle being out of service again.
8/1/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
MERRILLVILLE, IN
Richard P|2025 GMC Sierra 1500
Confirmed Sales Customer
7/31/2025
Was pleasure doing business with you
BRUCE LICHTENFELD
8/1/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
WESTVILLE, IN
Ryan H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/1/2025
Jim L is always a pleasure to work with.
8/2/2025
Jim strikes again! We’re proud to have him on our team and even prouder to know he continues to make your experience a positive one. Thanks for your loyalty—it’s always a pleasure on our end too.
CEDAR LAKE, IN
Lynn S|2024 Buick Envision
Confirmed Service Customer
8/1/2025
Always fast friendly service also one of the porters helped me turn off some settings he was very helpful
8/2/2025
We’re glad to hear the service was quick and that our porter went the extra mile—those little moments of help can make a big difference! Thanks for recognizing the team; we’ll keep delivering the friendly, detailed support you’ve come to expect.
SAINT JOHN, IN
Joseph G|2024 Buick Envista
Confirmed Service Customer
8/1/2025
Great experience as always Jim L is great!
8/2/2025
Jim continues to shine, and we love hearing how much his service means to you! Thanks for trusting us time and again—it’s always a pleasure to deliver that same great experience you’ve come to expect.
DYER, IN
Tracy S|2024 Buick Encore GX
Confirmed Service Customer
8/2/2025
Friendly and efficient.
8/3/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
CROWN POINT, IN
Ezell P|2017 GMC 1500 Sierra
Confirmed Service Customer
8/4/2025
They were very professional and did a good job. I like there service. And I will be back.
8/5/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
CHICAGO HEIGHTS, IL
Richard P|2020 GMC Terrain
Confirmed Service Customer
8/5/2025
Got a new battery installed and found out later that my diagnostic system was not working in the car. Had to bring it back. Jim Lagstee and a service mechanic found the problem and fixed it. So far everything is back to normal except I have to test the cruise control.
8/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Anthony S|2022 GMC 1500 Sierra
Confirmed Service Customer
8/9/2025
Great ser
8/11/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GARY, IN
Donald P Schepel & E S|2019 Buick Envision
Confirmed Service Customer
8/11/2025
Jim Werges did an excellent job as always!
8/12/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.. We look forward to helping again in the future. Take care!
ST JOHN, IN
Allen T|2025 GMC Sierra 1500
Confirmed Sales Customer
8/11/2025
I recently purchased a vehicle from Schepel GMC and I had a fantastic experience thanks to Josh. He was professional, knowledgeable, and made the entire process smooth and stress-free. Josh took the time to answer all my questions and made sure I was comfortable with my decision. I highly recommend asking for him if you’re shopping here—he really went above and beyond!
JOSHUA LICHTENFELD
8/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Congratulations on your new vehicle, Allen! We look forward to helping again in the future.
DYER, IN
Maria T|2021 Buick Envision
Confirmed Service Customer
8/12/2025
Communication was very good
8/13/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
EAST CHICAGO, IN
George H|2024 GMC Sierra 1500
Confirmed Service Customer
7/30/2025
very good customer
7/31/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
VALPARAISO, IN
Nicole W|2024 Buick Envision
Confirmed Service Customer
7/30/2025
Schepel checked all the things out that I asked in a timely manner and then explained in great detail about the questions I asked on the vehicle.
7/31/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
BROWNSBURG, IN
Kelley B|2020 GMC Acadia
Confirmed Service Customer
8/1/2025
Jim L. keeps me on point with my vehicle maintenance. I appreciate him.
8/2/2025
Jim is one of the best at staying on top of the details, and we’re glad you feel supported and in the know. Vehicle maintenance can be a lot to keep track of, but with Jim by your side, you’ve got nothing to worry about.
LAFAYETTE, IN
James M|2014 GMC Terrain
Confirmed Service Customer
8/4/2025
Called to schedule oil change, Jim L. Scheduled us for same day. Great service customer service
8/5/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SCHERERVILLE, IN
Edward S|2025 GMC Sierra 1500
Confirmed Service Customer
8/20/2025
Great serv
8/12/2025
Hi, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let the world know about your positive experience. Best wishes, Schepel Buick-GMC, INC.
SAINT JOHN, IN
Satarah E|2001 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2025
Dropped my vehicle off a day before the scheduled appointment, and Jim W. was calling me the same day to explain the issue and what would be needed for repairs. I brought the vehicle in for a/c not working after taking it to another repair shop with no success. Schepel technician was able to figure out the problem and had me running with cool air in no time! I’m grateful for the Schepel service and repair team, they are always professional and they are knowledgeable. Thank you again to the Schepel service and repair team!
8/12/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Schepel Buick-GMC, INC
DYER, IN
Ryan O|2022 GMC 1500 Sierra
Confirmed Service Customer
8/11/2025
Exceptional service as usual, Lisa and staff were attentive and welcoming
8/12/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Schepel Buick-GMC, INC.
GRIFFITH, IN
Thomas P|2026 GMC Terrain
Confirmed Sales Customer
8/14/2025
The experience was excellent! Shannon is a kind caring and patient professional! She made my Wife and I very comfortable!
SHANNON MARSHALL
8/15/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
HAMMOND, IN
Joanne B|2018 Buick LaCrosse
Confirmed Service Customer
8/12/2025
Friendly employees. Quick service. I will be back.
8/13/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
ST. JOHN, IN
Terry M|2020 GMC Acadia
Confirmed Service Customer
8/12/2025
I was informed of the needed repairs within a couple of hours of them receiving my vehicle. The repair was quite expensive in my opinion however, I wanted a certified mechanic to complete the work for ease of mind. The repair was made ( which was a thermostat on 2020 Acadia) that same day.
8/13/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
VALPARAISO, IN
John S|2016 Buick Enclave
Confirmed Service Customer
8/13/2025
Called Duane @ Schepel Buick about a particular light on my dashboard and he knew right away what the problem was. We set up a day for service and I also told him I needed an oil change as well. He said we’ll take care of it all! I took my car in and within an hour or so he told me everything was done and even washed my car!! I’ve never been dissatisfied with my service from Schepel Buick and Duane is a top notch guy!
8/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
CROWN POINT, IN
Marilyn B|2021 Buick Encore GX
Confirmed Service Customer
8/15/2025
My appointment was at 9:00 on Wednesday morning and I arrived a few minutes early. I was greeted by Matthew who told me where to check in and wait. I finished checking in and went to sit in the waiting area. There were a lot of people there. I went in for an oil change and a car wash. I did not get out of there until 11:30!!! Way too long!!
8/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAINT JOHN, IN
Raul U|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/15/2025
Very pleased thanks to Daniel Quinones very professional salesman at Schepel Buick GMC
DANIEL QUINONES
8/16/2025
Daniel is thrilled to hear you had such a professional and positive experience! We look forward to welcoming you again on your next visit!
LANSING, IL
Marcia P|2026 Buick Encore GX
Confirmed Sales Customer
8/16/2025
My experience could not have been better. I was welcomed by Ron Lubarski and he could not have been more helpful. In fact, he was so helpful that I walked out owning an Encore GX, which I love.
RONALD LUBARSKI
8/17/2025
We’re delighted to hear Ron helped make your experience so seamless that you drove home in an Encore GX you love! Stories like yours remind us why we do what we do. We look forward to welcoming you again on your next visit!
GRIFFITH, IN
Richard S|2025 GMC Sierra 1500
Confirmed Sales Customer
8/16/2025
Everyone is very nice and helpful.
LAQUELL TAYLOR
8/17/2025
We love hearing that our team’s friendliness and helpfulness made your visit positive. We’re here anytime you need us!
STEGER, IL
Gerard M|2015 Buick LaCrosse
Confirmed Service Customer
8/17/2025
All went well. repair was done. No complaints.
8/18/2025
Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! Best wishes, Schepel Buick-GMC, INC.
ST. JOHN, IN
Mike P|2025 Buick Envista
Confirmed Sales Customer
8/17/2025
It was a very quick and easy process. I would recommend this dealership to everybody looking to purchase a vehicle. The salesman who I had the pleasure of working with, Michael Kowalke, was friendly, knowledgeable, and professional. The atmosphere inside was also welcoming, clean, and pleasant. I was dreading the long near hour drive to this location. On top of that, nobody looks forward to the actual process of purchasing a new car and sometimes sitting in there forever before finalizing a transaction or sometimes leaving with nothing. This experience was different from my own previous personal experiences and stories I heard and I would happily take the trip there again now. While still following the complete protocol in full detail, Michael had us in and out with the EXACT 2025 Buick Envista that I wanted in what seemed no longer than a quick trip to the grocery store. Nothing but 6/5 (YES SIX OUT OF 5 STARS) for Michael Kowalke and this location.
MICHAEL KOWALKE
8/18/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Schepel Buick-GMC, INC.
ALSIP, IL
Jasmine S|2025 Buick Envista
Confirmed Sales Customer
8/17/2025
Mike & Shannon were AWESOME!!! They definitely made the process smooth and enjoyable for me!
MICHAEL KOWALKE
8/18/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
MERRILLVILLE, IN
Charles P|2017 GMC 1500 Sierra
Confirmed Service Customer
8/18/2025
Great Service, Great Dealership, Great People!
8/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CROWN POINT, IN
Cody M|2025 GMC Sierra 1500
Confirmed Sales Customer
8/18/2025
I had been getting my 2017 Sierra serviced at Schepel since I moved to the area. Jim in service is awesome and the main reason I came to Schepel to buy a new truck. Parker was my salesman (total pro) he got the truck I wanted transferred to the dealership quickly. He walked me through all the features, and I was on my way. 10/10 would buy from here again.
PARKER SUCKOW
8/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CROWN POINT, IN
Ewart A|2025 GMC Yukon XL 1500
Confirmed Service Customer
8/18/2025
RARA RARA !!!! SPECTACULAR !!!! CUSTOMER SERVICE AGENTS ARE PLEASANT PATIENT KIND HELPFUL SKILLFUL AND TRUTHFUL !!!! I WANT TO THANK MR MATTHEW PERRY FOR HIS FANTASTIC CUSTOMER ASSISTANCE !!!! SUPER DUPER SMILES EWART G ABNER III !!!!
8/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CHICAGO, IL
John L|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/18/2025
Easy appointment. Fast quality oil change. Great people. That's why I buy my GMC trucks there.
8/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CROWN POINT, IN
Erika B|2016 Buick Encore
Confirmed Service Customer
8/18/2025
Always a positive experience for Lois, 2016 Buick Encore. Jim Werges continues to take care of her, making her the best that she can be at her age! The team in the shop gives Lois a new outlook every time. She left looking very sparkly after a great wash. I don’t know the porter’s name but he should be complimented. We are thinking about a new car and discussed Envista 2025 and Encore GX 2026. Keith V. was kind enough to take the time to give me specs about both. When the time comes, Keith is the man we will see. excellent car wash. I do not know the porter’s name, but he should be complimented. Michelle is lovely, as always.
8/20/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CEDAR LAKE, IN
Sonja B|2024 GMC Terrain
Confirmed Service Customer
8/18/2025
It was a nice enjoyable experience.
8/20/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MERRILLVILLE, IN
Thomas S|2015 GMC Canyon
Confirmed Service Customer
8/19/2025
Excellent staff & service
8/20/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Billie C|2025 Buick Envision
Confirmed Sales Customer
8/19/2025
Shannon was very helpful
SHANNON MARSHALL
8/20/2025
Thank you for your kind review about our staff! We sincerely value your business and look forward to your next visit. Take care!
LA PORTE, IN
Cynthia B|2013 Buick Encore
Confirmed Service Customer
8/20/2025
Great. Experience as usual...Mike C.is great.. He always has time to explain any concerns or questions I have.... He always has realistic ideas & suggestions. Thank you Mike C.
8/21/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
MERRILLVILLE, IN
Adam Y|2025 GMC Sierra EV
Confirmed Sales Customer
8/20/2025
Excellent. This is my second purchase from Schepel. Steve Ogrentz is the friendliest, most honest sales manager I’ve encountered. Dan Quinones explained every aspect of the new car and spent considerable time making sure I understood the EV
DANIEL QUINONES
8/21/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
MUNSTER, IN
Paul K|2015 Chevrolet Corvette
Confirmed Service Customer
8/20/2025
Everything is excellent. Friendly staff.
8/21/2025
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
HIGHLAND, IN
Salvador M|2016 GMC Yukon XL
Confirmed Service Customer
8/22/2025
Jim Lagestee to the rescue!!!!!! As always Jim took care of us and made our whole experience amazing. We were able to get my vehicle in and taken care of. Jim is an absolute dream to deal with, makes everything so smooth and stress free.
8/23/2025
Your enthusiasm says it all—Jim is truly one of a kind! We’re delighted he made the whole process smooth, stress-free, and even enjoyable for you. He takes pride in caring for every customer, and it’s wonderful to see that shine through in your experience. We look forward to more “rescues” from Jim whenever you stop by again.
CROWN POINT, IN
Roger G|2024 Buick Encore GX
Confirmed Service Customer
8/22/2025
Everyone is very polite
8/23/2025
We’re delighted to hear our team’s politeness stood out to you. A respectful and welcoming atmosphere is what we aim for, and we’ll keep working to make that your experience every time you visit.
HEBRON, IN
Lori B|2005 Buick LeSabre
Confirmed Service Customer
8/22/2025
We appreciate the high quality service and reliability provided at Schepels. Thank you!
8/23/2025
Thank you for recognizing our commitment to quality and reliability! We’re thrilled to hear your experience reflects the standards we strive for, and we’ll continue providing that same dependable service every visit.
CEDAR LAKE, IN
Clarence T|2019 GMC 1500 Sierra
Confirmed Service Customer
8/24/2025
Always friendly and professional
8/25/2025
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
GARY, IN
Henry A|2022 GMC Terrain
Confirmed Service Customer
8/26/2025
Excellent
8/27/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SOUTH HOLLAND, IL
Victor C|2024 Buick Encore GX
Confirmed Service Customer
8/26/2025
Great service as always
8/27/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HAMMOND, IN
Agnes P|2013 Chevrolet Malibu
Confirmed Service Customer
8/26/2025
Great!!
8/27/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Mike C|2018 Chevrolet Malibu
Confirmed Service Customer
8/27/2025
I always get great service from Schepel’s service department.
8/28/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Brittany S|2025 Buick Envista
Confirmed Sales Customer
8/14/2025
I worked with Michael and he was amazing!! He was so kind & sweet!! I felt so great about my purchase and he made sure I was comfortable and knowledgeable about the car before leaving the dealership. This was by far the best experience I’ve ever had purchasing a car and it’s because of Michael!!
MICHAEL KOWALKE
8/15/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
LANSING, IL
Brett M|2025 Buick Envision
Confirmed Sales Customer
8/14/2025
Rhonda was great. Was very transparent and responsive.
RHONDA EICKSTAEDT
8/15/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
CRETE, IL
Carl W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/14/2025
Ordered part form Tim went above to make sure part was here with discount.
8/15/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MERRILLVILLE, IN
Anthony C|2021 GMC Yukon
Confirmed Service Customer
8/15/2025
Lisa in service. Was very helpful and kept me updated on everything.and everyone else was very friendly also
8/16/2025
Lisa and our service team are happy they could keep you informed and make your visit pleasant. Your satisfaction makes our day, and please don’t hesitate to reach out if there’s anything additional we can do for you.
MATTESON, IL
Laura S|2023 Buick Envision
Confirmed Service Customer
8/25/2025
Everyone was so nice. Service was very quick and professional.
8/26/2025
Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
MUNSTER, IN
Marcia M|2020 Buick Envision
Confirmed Service Customer
8/27/2025
Have always had a good experience when I have had work done at the dealership
8/28/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
RENSSELAER, IN
Lonnie N|2018 GMC Terrain
Confirmed Service Customer
8/27/2025
Jim Lagestee is the best , always friendly and willing to help you out
8/28/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
CROWN POINT, IN
Dolores D|2025 GMC 1500 Sierra
Confirmed Sales Customer
9/1/2025
Rhonda was great to work with.
RHONDA EICKSTAEDT
9/2/2025
We’re thrilled to know Rhonda made your experience a positive one! If you have any more comments or need further assistance, feel free to reach out.
BEECHER, IL
Philip G|2017 Buick Enclave
Confirmed Service Customer
8/27/2025
Everything went smoothly. The car went in at the appointed time, the service rep, Matthew, listened and took notes regarding my identified concerns and explained the maintenance process. After about two hours, the car was ready to go.
8/28/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DYER, IN
Kurt R|2023 GMC Acadia
Confirmed Service Customer
8/29/2025
my antenna cover fell off. My car is two years old. I don't feel I had to pay to replace it, but I did.
9/2/2025
Hi Kurt We are sorry to hear that the antenna cover broke off unfortunately, that would be car insurance claim or car wash claim. The warranty would only cover if it was a reception claim internal failure. Have a great day! Schepel Buick GMC
CROWN POINT, IN
Richard S|2021 GMC 1500 Sierra
Confirmed Service Customer
9/1/2025
Great Service
9/2/2025
Thank you for your kind words! We’re delighted you had a great service experience and look forward to seeing you again soon!
VALPARAISO, IN
Gerald U|2024 Buick Enclave
Confirmed Service Customer
9/2/2025
Very professional & work is done on a timely Manner.
9/3/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us! Best wishes, Schepel Buick-GMC, INC.
VALPARAISO, IN
Michael K|2017 Buick Enclave
Confirmed Service Customer
9/2/2025
Very pleased with my service appointment and especially with my writer Lisa Medved, she is pleasant and very helpful when discussing my service needs. She’s Awesome 😎
9/3/2025
Hello there, we appreciate you taking the time to leave us this feedback. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Schepel Buick-GMC, INC.
SCHERERVILLE, IN
Bradley B|2025 GMC Sierra 3500 HD
Confirmed Service Customer
9/7/2025
Always great service and friendly staff. Love to bring my vehicle to Schepel
9/8/2025
Thank you for the continued trust in Schepel Buick-GMC! It’s wonderful to hear you enjoy our service and friendly staff, and we look forward to welcoming you again on your next visit!
SCHERERVILLE, IN
Megan B|2023 GMC Yukon
Confirmed Service Customer
9/10/2025
Jim L is always nice and helpful
9/11/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
CROWN POINT, IN
Martha D|2025 Buick Envision
Confirmed Service Customer
9/10/2025
Everyone is very friendly and wanting my experience with them to be the best!!
9/11/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
Daniel H|2019 Buick Envision
Confirmed Service Customer
9/1/2025
It is great, friendly and quick service!
9/2/2025
Thank you for highlighting our friendly and efficient service—that’s exactly what we strive to deliver every time. Please don’t hesitate to reach out if there’s anything additional we can do for you.
ST. JOHN, IN
Arlene H|2022 GMC Terrain
Confirmed Service Customer
9/1/2025
Everyone was very pleasant. Mike answered all my questions. He's very helpful.
9/2/2025
Mike will be thrilled to hear your praise! We’re glad he could answer all your questions and make your visit pleasant. We look forward to seeing you again soon!
HIGHLAND, IN
Julius A|2024 GMC HUMMER EV SUV
Confirmed Service Customer
9/1/2025
a
9/2/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
STEGER, IL
Natalie S|2019 Buick Encore
Confirmed Service Customer
9/7/2025
Jim Werges is always very courteous and helpful. Everyone at Schepel is awesome!
9/8/2025
Jim and the entire Schepel Buick-GMC team will be thrilled to hear your kind words! We look forward to seeing you again soon!
CROWN POINT, IN
Bob J|2018 GMC 1500 Sierra
Confirmed Service Customer
9/8/2025
My experience with Schepel gmc was great. The work was done professionally and was done as promised. My service advisor , Matt, did a good job of keeping me informed of all progress on my truck. Everyone at the dealership treated me with respect and were very friendly. 5 stars!!!
9/9/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Schepel Buick-GMC, INC.
VALPARAISO, IN
Marshane P|2020 GMC Acadia
Confirmed Service Customer
9/8/2025
Jim and the service department always go out of their way to make sure that my vehicle purs like a kitten. Thank you so much 💓
9/9/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best wishes, Schepel Buick-GMC, INC.
CRETE, IL
Catherine M|2024 GMC Terrain
Confirmed Service Customer
9/10/2025
I liked that there was a children’s area, as I had a toddler with me to wait on service.
9/11/2025
Thank you for your feedback! We’re glad to hear that the children’s area made your wait more comfortable, especially with a toddler. We strive to make the experience pleasant for all our guests. If there’s anything else we can do to assist you, please don’t hesitate to let us know!
WARSAW, IN
Charles P|2001 Buick Park Avenue
Confirmed Service Customer
9/11/2025
The battery and muffler were replaced in a timely manner. The staff was friendly and helpful.
9/12/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
DYER, IN
Michael B|2023 Buick Envision
Confirmed Service Customer
9/11/2025
Xxxx
9/12/2025
Thank you so much for choosing Schepel Buick-GMC, INC.. We truly appreciate your support and look forward to assisting you next time!
CEDAR LAKE, IN
Read L|2025 GMC Yukon
Confirmed Sales Customer
9/12/2025
Ron was thorough and very helpful. Great experience.
RONALD LUBARSKI
9/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Schepel Buick-GMC, INC. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
WILMETTE, IL
Joseph B|2021 GMC Acadia
Confirmed Service Customer
9/12/2025
Always a great follow up on the problem! Always a offer for a car wash or ride home. Always been honest with me!
9/13/2025
Wow, we're glad you had such a wonderful experience with us! Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best wishes, Schepel Buick-GMC, INC.
GRIFFITH, IN
Amy W|2020 Buick Encore GX
Confirmed Service Customer
9/12/2025
They took the time to research and find a root cause of my car's issue, not just fixing what seemed obvious. I appreciated the time they took and the communication along the way.
9/13/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best wishes, Schepel Buick-GMC, INC.
SCHERERVILLE, IN
Jesse B|2025 Buick Envision
Confirmed Sales Customer
9/12/2025
Great experience, they take time to work with you
KEITH VOOYS
9/13/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Schepel Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAINT JOHN, IN
Frank W|2016 Buick Enclave
Confirmed Service Customer
9/14/2025
Clean work and done on time.
9/15/2025
Thank you for sharing your experience! Clean, on-time work is exactly what we strive for, and we’ll be ready to deliver the same care whenever you return.
CROWN POINT, IN
Jerry K|2023 GMC Terrain
Confirmed Service Customer
9/15/2025
Oil change
9/16/2025
Thank you for trusting us with your oil change—we’re always happy to keep your vehicle running smoothly. We look forward to welcoming you again on your next visit!
CEDAR LAKE, IN
Alene H|2016 Buick LaCrosse
Confirmed Service Customer
9/15/2025
I am always pleased with my service at this dealership
9/16/2025
It means so much that you’re always pleased with our service—we truly value your continued trust. We look forward to seeing you again soon!
MERRILLVILLE, IN
Daniel S|2018 Chevrolet Traverse
Confirmed Service Customer
9/17/2025
Jim, the service-writer, as always, was a tremendous and effective help getting everything done, and done right.
9/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SCHERERVILLE, IN
Cindy A|2025 Buick Enclave
Confirmed Service Customer
9/11/2025
Fast and friendly service, and a car wash!
9/12/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
WINTER HAVEN, FL
Mitsi H|2025 Buick Encore GX
Confirmed Service Customer
9/12/2025
Duane is always helpful and listens to me and explains so I can understand. Drivers from and to appointment were personable.
9/13/2025
Hi, we are so happy to read such a great review about Schepel Buick-GMC, INC.! We do hope we can be of assistance in the future. Take care!
GLENWOOD, IL
Linea V|2022 GMC Terrain
Confirmed Service Customer
9/14/2025
I'm never disappointed by the level of service and customer care at Schepel. I always feel as a customer that I am a priority and my vehicle needs and my concerns are always addressed.
9/15/2025
Hearing that you never feel disappointed and always feel prioritized as a customer is the highest praise we could receive. Thank you for trusting us with both your vehicle and your peace of mind—we’re excited to keep delivering that same care for years to come.
LOWELL, IN
Alfred D|2012 GMC Acadia
Confirmed Service Customer
9/16/2025
Always can rely on everybody at the dealership to do repairs right the first time and always feel welcome at Schepel. U feel like u r family here and treated with respect
9/17/2025
Hi, we are so happy to read such a great review about Schepel Buick-GMC, INC.! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Ralph F|2019 GMC Terrain
Confirmed Service Customer
9/16/2025
NO complaints......work was done in a timely fashion....
9/17/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best wishes, Schepel Buick-GMC, INC.
SCHERERVILLE, IN
Scott C|2024 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Quick service very professional and valuable information service advisor gave me at the end of my visit
9/18/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
HIGHLAND, IN
Jan L|2021 Buick Encore GX
Confirmed Service Customer
9/17/2025
I have always had excellent service at Schepel Buick. Duane is my service representative and whenever I call he is very friendly and helpful. He explains everything and gets my Encore GX in and out in a timely manner!
9/18/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
SCHERERVILLE, IN
David B|2015 Buick LaCrosse
Confirmed Service Customer
9/17/2025
Great
9/18/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LOWELL, IN
Thomas S|2023 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
30 K tune up went great. Mike did a great job of getting me in and out. The Hummer EV loaner was definitely an added bonus I did not expect
9/18/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CHICAGO, IL
Rita L|2021 Buick Encore GX
Confirmed Service Customer
9/17/2025
why do I get coupons for oil changes that I may told I can't use them?
9/18/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
MERRILLVILLE, IN
Richard C|2021 GMC Yukon
Confirmed Service Customer
9/18/2025
Mike and the service team always make it a positive experience. I especially like that there is a good workplace that I can get online and work while I wait.
9/19/2025
Mike and the service team will be delighted to hear your praise! We’re glad you enjoy the workspace while waiting, and we’ll continue making every visit a positive, productive experience.
CROWN POINT, IN
Erica G|2025 Buick Envista
Confirmed Sales Customer
9/18/2025
I was very pleased with my salesman Bruce. He was very knowledgeable, and patient with me throughout the whole process.
BRUCE LICHTENFELD
9/19/2025
Bruce will be thrilled to hear your praise! We’re glad his knowledge and patience made your experience positive, and we’ll continue providing that attentive service every visit.
MERRILLVILLE, IN
Tonya N|2021 Buick Encore
Confirmed Service Customer
9/18/2025
The waiting time was almost two hours. I did have an appointment.
9/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PORTAGE, IN
Dorsey C|2015 GMC Terrain
Confirmed Service Customer
9/19/2025
The wait time was not bad. Everyone was friendly and polite.
9/20/2025
Thank you for sharing your experience—it’s wonderful to know the wait was easy and our team’s friendliness helped make your visit enjoyable. We’re here for you anytime you need us!
GARY, IN
Olivia W|2024 Buick Envision
Confirmed Service Customer
9/20/2025
Sales and service personnel always friendly and helpful.
9/21/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
VALPARAISO, IN
James O|2024 GMC Sierra 1500
Confirmed Service Customer
9/23/2025
My front brakes are still squeaking, The dealership told me my brakes are okay, but they are not
9/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MERRILLVILLE, IN
James S|2015 GMC Acadia
Confirmed Service Customer
9/18/2025
The bulb now works.
9/19/2025
We’re glad everyone was cheerful from start to finish! Creating a friendly and positive atmosphere is exactly what we aim for, and we’ll continue making every visit just as enjoyable.
CRETE, IL
George S|2016 Buick Encore
Confirmed Service Customer
9/19/2025
Great service
9/20/2025
Thank you for highlighting our service—it may be just two words, but they mean the world to us. We’re here for you anytime you need us!
CROWN POINT, IN
Kevin K|2019 GMC 1500 Sierra
Confirmed Service Customer
9/19/2025
Always friendly, professional and helpful.
9/20/2025
We’re thrilled that our team continues to provide friendly, professional, and helpful service every visit. Your recognition means so much, and we look forward to welcoming you again on your next visit!
CROWN POINT, IN
Vicki L|2019 Buick Encore
Confirmed Service Customer
9/19/2025
Lisa Medved took care of me on this oil change trip. She was very kind and pleasant. Explained everything about my car to me and what I needed done. I was very pleased with my service.
9/20/2025
Lisa will be thrilled to hear your kind words! Her dedication to explaining everything clearly and providing pleasant service is exactly what we want every customer to experience. Wishing you a fantastic day!
HOBART, IN
Daniel Y|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/22/2025
It was super simple and easy to buy a truck. Salesman Dan was awesome too.
DANIEL QUINONES
9/23/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
HEBRON, IN
Fletcher W|2017 GMC Acadia
Confirmed Service Customer
9/22/2025
It was Great. Jim wishes me a Happy Birthday, and he gave me a brake on my oil change. Jim had me in and out before I know what was going. I was able to make my surprise party. i even look at the New Acadia. I just may buy one, maybe!
9/23/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
MERRILLVILLE, IN
Neil R|2022 GMC Yukon
Confirmed Service Customer
9/24/2025
I was very pleased
9/25/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
GARY, IN
Robert G|2021 GMC 1500 Sierra
Confirmed Service Customer
9/25/2025
Always great
9/26/2025
Thank you! Hearing that it’s “always great” means the world to us, and we’ll keep working to make every visit just as smooth and reliable as the last.
SAINT JOHN, IN
George G|2015 GMC Canyon
Confirmed Service Customer
9/25/2025
Jim wuerges was a huge help
9/26/2025
Jim will be thrilled to hear your feedback! We’re glad he could help, and we’ll keep providing that level of support for every visit.
MERRILLVILLE, IN
Daniel Y|2025 GMC 2500HD Sierra
Confirmed Sales Customer
9/24/2025
Daniel nice and knowledgeable
DANIEL QUINONES
9/25/2025
Hi, thanks for your kind comments about our staff! We sincerely value your business and look forward to your next visit. Take care!
PORTAGE, IN
Patricia H|2019 GMC Acadia
Confirmed Service Customer
9/24/2025
Everyone is always very helpful and curtious.
9/25/2025
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
LOWELL, IN
Bernard J|2018 GMC Acadia
Confirmed Service Customer
9/25/2025
The only place I take my cars for service. I don’t know we will do without Jim L.
9/26/2025
Hearing that we’re the only place you trust for service is the highest compliment we could receive. Jim will be glad to know how much his care means to you, and we’ll continue to be here as your go-to team.
VALPARAISO, IN
Ric H|2021 Buick Enclave
Confirmed Service Customer
9/25/2025
Service and parts dept. staff is super friendly and helpful. They really make you feel genuinely appreciated as a customer. I wish all dealerships were like this.
9/26/2025
It means so much to hear that our service and parts team makes you feel genuinely appreciated. That’s exactly the kind of environment we want every customer to experience, and we’ll keep raising the bar for you.
DYER, IN
David S|2024 GMC Terrain
Confirmed Service Customer
9/25/2025
Schepel Buick-GMC has been our trusted dealer for over 30 years. The service department is honest, the sales floor is clean and welcoming, and there is no pressure from any personnel.
9/26/2025
Thank you for trusting us for over 30 years—that kind of loyalty means everything. We’re proud to deliver honesty, a welcoming atmosphere, and a no-pressure experience every time you stop in.
MUNSTER, IN
Kae R|2004 Buick Rainier
Confirmed Service Customer
9/25/2025
Always great understanding of maintenance. Jim Lagestee explains what was done!! I bought my car st Schepel, and Jim is truthful, an sincere win me?? ❤👍👍🤗
9/26/2025
Jim will be honored to hear your thoughtful words. His honesty and sincerity are at the heart of the service we provide, and we’re grateful you continue to place your trust in us.
DYER, IN
Michael S|2025 Buick Encore GX
Confirmed Sales Customer
9/26/2025
Friendly people no pressure they will make it right !
RONALD LUBARSKI
9/27/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Schepel Buick-GMC, INC.
HOBART, IN
Olivette O|2021 Chevrolet Spark
Confirmed Service Customer
9/26/2025
Michael Cochran always takes care of us. He goes above and beyond his duty. That is why I take ALL our vehicles to Schapel!
9/27/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Schepel Buick-GMC, INC.
SCHERERVILLE, IN
John A|2017 GMC Acadia
Confirmed Service Customer
9/27/2025
Schepel Buick/GMC is my go to dealership. The cleanliness, the friendliness and the knowledgeable staff at Schepel are the best. I was greeted by the service advisor, Jim Lagestee, who is very knowledgeable and friendly. They took my vehicle in the back for service, and I waited in the showroom with coffee, tea, or water available for all customers. When my service was complete, the service advisor explained everything that was done to it and they had washed my vehicle for me!! Thank you to the entire staff at Schepel for such great service !!
9/28/2025
Wow! Thank you for such a detailed and glowing review. Jim and our entire staff will be thrilled to hear how much you appreciated the friendliness, knowledge, and attention to detail—including the coffee, explanations, and car wash! Making every visit a comfortable, enjoyable experience is our goal, and it’s wonderful to know we hit the mark. We look forward to welcoming you back on your next visit!
DYER, IN
Virginia M|2017 Chevrolet Malibu
Confirmed Service Customer
9/28/2025
Always great confidence that My service and concerns are taken care of with my car. Thank you.
9/29/2025
We appreciate your trust and confidence in our service team—it’s wonderful to know you always feel your concerns are taken care of. That reassurance is exactly what we aim for with every visit. We’re here for you anytime you need us, and we’ll continue working hard to keep that confidence strong.
VALPARAISO, IN
Thomas G|2021 GMC Acadia
Confirmed Service Customer
9/29/2025
Michael was Great
9/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Schepel Buick-GMC, INC.
DYER, IN
James L|2017 GMC Terrain
Confirmed Service Customer
9/30/2025
Great service and the experience was seamless.
10/1/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CRETE, IL
Steven M|2020 GMC Canyon
Confirmed Service Customer
10/5/2025
prompt and thorough.
10/6/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best wishes, Schepel Buick-GMC, INC.
CROWN POINT, IN
Kim Y|2025 Buick Envision
Confirmed Service Customer
10/6/2025
I was pleasantly surprised as my entire first maintenance visit was incredibly shorter than I thought it would be as my girlfriend had purchased a new car as well at a different dealership and was very upset when she was there for over three hours, and they kept telling her that it would be done soon. I was pleasantly surprised when my entire visit was done in less than an hour and a half
10/7/2025
We’re so happy your first maintenance visit exceeded expectations! Finishing in less than an hour and a half is exactly the kind of efficient, stress-free experience we love to provide. Here’s to many more visits that are quick, smooth, and pleasantly surprising!
HOMEWOOD, IL
Leslie B|2019 GMC Terrain
Confirmed Service Customer
9/26/2025
It was a good experience. All employees were pleasant and helpful. The written Information of what was done, checked, and what may be needed is useful. Like when I left that my car was clean!
9/27/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We hope to be of service to you again in the future. Best wishes, Schepel Buick-GMC, INC.
VALPARAISO, IN
Thomas S|2021 GMC Canyon
Confirmed Service Customer
9/26/2025
Always a perfect experience!
9/27/2025
Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Schepel Buick-GMC, INC.
ST JOHN, IN
William K|2023 GMC Yukon
Confirmed Service Customer
9/29/2025
Friendly and professional people
9/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Best wishes, Schepel Buick-GMC, INC.
NAPLES, FL
Sara C|2020 Chevrolet Traverse
Confirmed Service Customer
9/29/2025
Always top knotch!!
9/30/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Schepel Buick-GMC, INC.
LOWELL, IN
Richard E|2023 Buick Enclave
Confirmed Service Customer
10/1/2025
Waited 50 days for a new windshield and ended up with an aftermarket, and they think I’m happy with that, and they think cause they gave me new windshield wiper blades and a detail , oh yea can’t forget they gave me a loaner car, BS
10/6/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CEDAR LAKE, IN
Randolph A|2026 GMC Sierra 1500
Confirmed Sales Customer
10/8/2025
Great experience.
BRUCE LICHTENFELD
10/9/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GRIFFITH, IN
Louis H|2020 GMC Canyon
Confirmed Service Customer
10/8/2025
The experience was good
10/9/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GARY, IN
William P|2025 Buick Envista
Confirmed Sales Customer
10/8/2025
Our salesman handled the sale process smoothly. He was professional & efficient.
RONALD LUBARSKI
10/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, William! We look forward to helping again in the future. Take care!
GARY, IN
Richard S|2021 GMC 1500 Sierra
Confirmed Service Customer
10/7/2025
Excellent
10/8/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
VALPARAISO, IN
Elizabeth F|2025 GMC Terrain
Confirmed Service Customer
10/7/2025
Wonderful service. Jim L. is the best service manager. He has been my service manager many years. Always helpful, trouble shoots when necessary. Keeps you informed as your vehicle is getting serviced.
10/8/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Schepel Buick-GMC, INC.
SCHERERVILLE, IN
John U|2014 GMC Acadia
Confirmed Service Customer
10/8/2025
It was great
10/9/2025
Hi there, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
David D|2021 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
I needed tires for my truck before a trip and Jim Werges gave me a quote. He also informed me that starting October 1st that GM was having a buy 3, get 1 for $1 which was a great deal. Jim was able to get me in on October 1st so that I could leave for my trip the same day. Jim is always very helpful with all the service work that I get done at Schepel. .
10/9/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
CROWN POINT, IN
Donald H|2020 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
I brought my sierra in for normal service and asked Matt to check on a couple of filters that were about due to be changed and they did need to be changed. All went well and I was on my way in a little over an hour. I’ve always ad great service .
10/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GRIFFITH, IN
James L|2017 GMC Terrain
Confirmed Service Customer
10/8/2025
Awesome
10/9/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CRETE, IL
Donald P Schepel & E S|2019 Buick Envision
Confirmed Service Customer
10/9/2025
Car was brought in & fixed right the first time!
10/10/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ST JOHN, IN
Erica G|2025 Buick Envista
Confirmed Service Customer
10/9/2025
I needed a tire replaced on my car, and Lisa was my service advisor. She was wonderful! Very nice, and efficient. She made the whole process very easy.
10/10/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
MERRILLVILLE, IN
Ronald M|2020 GMC Terrain
Confirmed Service Customer
10/10/2025
Fixed my car in record time thank you for your service team
10/11/2025
We’re so happy to hear your car was fixed in record time! Our service team will be delighted to know their efficiency made such a difference. We’re here for you anytime you need us — ready to keep you confidently on the road!
MERRILLVILLE, IN
William O|2016 Buick LaCrosse
Confirmed Service Customer
10/11/2025
All aspects of service were very professional in particular the service advisor Michael who explained in detail all aspects of the service. I would also like to commend the cashier Emma S. for the professional and courteous way she handled the payment transaction. Both are an asset to your business. William Oliver
10/12/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
GARY, IN
Phyllis D|2023 Buick Envision
Confirmed Service Customer
10/13/2025
Always a very positive experience. Service department representative took time to talk with me about what was needed and what was not and went over the cost with me. Very much appreciated for the great service.
10/14/2025
It’s wonderful to know you always have such positive experiences with us! Our service team truly values open, honest communication — making sure every detail and cost is clear. That trust is something we’re proud to earn with each visit.
St John, IN
Wayne N|2019 Chevrolet Malibu
Confirmed Service Customer
10/13/2025
Found a problem before it became serious. Answer my questions. Corrected the problem in a timely manner.
10/14/2025
We’re happy to hear we caught the problem before it became serious! Answering your questions and resolving issues promptly is our goal, and it’s wonderful to know our team made that happen for you.
HAMMOND, IN
Tracy S|2024 Buick Encore GX
Confirmed Service Customer
10/14/2025
The service was busy. I was taken care of immediately once an advisor was open. My oil change was completed in 1 hours as I was informed. Everyone is very friendly and helpful.
10/15/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
Zachary A|2026 GMC Terrain
Confirmed Sales Customer
10/14/2025
It’s always a 1st class experience when dealing with the folks at Schepel
RICKY BRADLEY
10/15/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
VALPARAISO, IN
Jeffrey N|2023 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
They were very courteous, on time for my appointment, I am much faster than I expected.
10/16/2025
Thank you! We’re happy your appointment was timely and faster than expected. Efficient and courteous service is always our priority.
Hobart, IN
Joel G|2019 Buick Envision
Confirmed Service Customer
10/8/2025
Let me know what he was going to do.
10/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SCHERERVILLE, IN
Peco S|2026 GMC Sierra 1500
Confirmed Sales Customer
10/9/2025
Keith was very helpful and the rest of the staff stayed after hours in order to finish our purchase.
KEITH VOOYS
10/10/2025
Hi, we're happy you found our staff to be very helpful during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
MERRILLVILLE, IN
Ken E|2018 Buick Enclave
Confirmed Service Customer
10/13/2025
The oil change and rotation was completed in reasonable time.
10/14/2025
We appreciate you sharing your experience! Getting your oil change and rotation done in good time is all part of our goal to keep your vehicle — and your day — running right on schedule.
CROWN POINT, IN
William T|2015 GMC 1500 Sierra
Confirmed Service Customer
10/13/2025
Jim W is always knowledgeable and helpful.
10/14/2025
We really appreciate your kind words about Jim! His knowledge and helpfulness make every visit smoother, and it’s wonderful to know that his dedication continues to stand out — that’s exactly the kind of service we love to deliver time after time.
CRETE, IL
Perry B|2017 GMC Yukon
Confirmed Service Customer
10/14/2025
Jim the writer was awesome
10/15/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
ST JOHN, IN
Jeanne S|2023 GMC Acadia
Confirmed Service Customer
10/14/2025
Considering all the dealers I have dealt with, Schepel is by far the best dealership . They are all gentleman, honest and polite. Their dealership, restrooms and service area are exceptionally clean. Their service techs are highly trained and very knowledgeable. There isn't a job too small or too large that they can't handle. They value you as a customer and treat you like a family member.
10/15/2025
Thank you so much for your kind words. We’re truly honored to hear that your experience with our dealership stood out in such a positive way. Our team works hard to provide a welcoming, honest, and high-quality experience for every customer, and feedback like yours means a lot to us. We appreciate your support and look forward to continuing to serve you in the future.
HOMEWOOD, IL
Richard P|2022 GMC Canyon
Confirmed Service Customer
10/16/2025
I was a walk in, Jim L worked me in and got my needs done in a timely fashion, up and above...😎
10/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GRIFFITH, IN
Carla O|2013 Buick Enclave
Confirmed Service Customer
10/16/2025
Very helpful. I am always confident I will be taken care of when I deal with Schepel.
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Johnny W|2020 GMC 1500 Sierra
Confirmed Service Customer
10/16/2025
Helpful and attentive to all that’s needed
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CRETE, IL
Lisa D|2018 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
Service rep Mike Cochran kept me well informed in regard to status of repair.
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Lori B|2005 Buick LeSabre
Confirmed Service Customer
10/17/2025
Thank you for all of your help in caring for my vehicle!
10/18/2025
We’re so glad to hear our team could help care for your vehicle! Keeping your car in top shape is what drives us every day, and it’s wonderful knowing you felt supported. Here’s to many more miles of smooth travels ahead—stop by anytime you need a little extra care along the way.
CEDAR LAKE, IN
Gaynetta R|2012 GMC Acadia
Confirmed Service Customer
10/17/2025
I can always trust the job to be done right!
10/18/2025
We’re so glad you feel confident trusting us with your vehicle! Ensuring the job is done right every time is our top priority, and your trust motivates us to keep delivering. We look forward to welcoming you again on your next visit!
DYER, IN
James M|2020 GMC 3500HD Sierra
Confirmed Service Customer
10/17/2025
Very nice experience as usual Friendly people
10/18/2025
Thank you for noting the friendly atmosphere and enjoyable experience! Your feedback keeps our team motivated to provide consistent, positive service. We’re here for you anytime you need us!
SCHERERVILLE, IN
Maurice S|2023 GMC Yukon XL 1500
Confirmed Service Customer
10/17/2025
My service agent is the great thank you Jim Wegers
10/18/2025
Jim will be delighted to hear your kind words! Knowing our service agents are making a positive difference makes our team proud. Please don’t hesitate to reach out if there’s anything additional we can do for you.
PORTAGE, IN
William P|2025 Buick Envista
Confirmed Service Customer
10/18/2025
Replaced a damaged tire
10/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GARY, IN
Michael S|2025 Buick Encore GX
Confirmed Service Customer
10/21/2025
Friendly great service and trust
10/22/2025
Friendly, trustworthy service is exactly what we strive for! Thank you for noticing, and we can’t wait to provide the same great experience the next time you stop by.
HOBART, IN
Leandra C|2020 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Great service as always, every since I've been going there.
10/23/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
GARY, IN
Gena P|2025 Buick Envision
Confirmed Sales Customer
10/22/2025
Buying a car at Schepel was a great experience
RHONDA EICKSTAEDT
10/23/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
LOWELL, IN
Fernando D|2016 GMC Canyon
Confirmed Service Customer
10/15/2025
Very pleasant
10/16/2025
We’re happy to hear your experience was pleasant! Our team strives to make every visit enjoyable and welcoming.
MERRILLVILLE, IN
Lawrence B|2023 Buick Envision
Confirmed Service Customer
10/15/2025
Clean, prepared, professional, friendly, thorough, and timely.
10/16/2025
Thank you! We’re delighted your visit was clean, professional, thorough, and timely. Providing friendly, efficient service is always our goal.
CHESTERTON, IN
Janice A|2017 Buick Encore
Confirmed Service Customer
10/16/2025
Thank you for the dealership's excellent service. I always the love the customer service experience that I receive from Jim L. Thank you so much. He is part of the reason that my customer loyalty is with Schepel Buick. Janice Adamson-Williams
10/17/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MERRILLVILLE, IN
Mark P|2016 Buick Verano
Confirmed Service Customer
10/17/2025
Michael was very helpful in knowing what needed repair work on my car. I am very grateful for his assistance. He gave me another of options for future considerations for my upcoming maintenance and care. Thank you Michael
10/18/2025
Michael will be so happy to hear your thoughtful feedback! He’s dedicated to giving every customer clear options and honest guidance. We’re grateful for your trust—here’s to smooth rides and confident maintenance decisions ahead.
SCHERERVILLE, IN
Edward S|2025 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Great customer service and attention to detail.
10/22/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SAINT JOHN, IN
Larry R|2020 Chevrolet Blazer
Confirmed Service Customer
10/20/2025
Professional and completed the job timely
10/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
CROWN POINT, IN
Rosemary W|2012 GMC Sierra
Confirmed Service Customer
10/22/2025
Problems not fixed
10/22/2025
Hi Rosemary Your husband brought the truck in today and the tire pressure light is not on, and everything is working in that system but your check engine light has come on we will check into that problem and give you a call. Mark Kooi Service mgr.
CROWN POINT, IN
Henry A|2017 GMC Terrain
Confirmed Service Customer
10/22/2025
Accommodate my work schedule and I was able to drive to work in a safe car
10/23/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SOUTH HOLLAND, IL
Willie B|2012 Buick LaCrosse
Confirmed Service Customer
10/22/2025
Very good.
10/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GARY, IN
Dennis M|2022 Buick Envision
Confirmed Service Customer
10/23/2025
Everyone is always pleasant and professional. Great at communicating, and the quality of the work is excellent.
10/24/2025
Hello, we are glad we could help! Thank you, and have a fantastic day!
GRIFFITH, IN
Marilyn D|2015 GMC Acadia
Confirmed Service Customer
10/23/2025
Jim Lagestee is always very helpful and good to deal with.
10/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DYER, IN
Gary J|2018 Buick Enclave
Confirmed Service Customer
10/24/2025
Schepel provided me with a loaner car while they serviced my car which was essential in order to get my daily appointments done. They did a great job and had my car completed by the end of the day. Jim Legastee is very good to deal with and puts me at ease knowing everything will be taken care of professionally.
10/25/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALPARAISO, IN
Mark K|2017 GMC Acadia
Confirmed Service Customer
10/24/2025
First of all dealing with Jim Werges is always great. I had the car in for service 2 out of 3 things were fixed but the transmission issue wasn’t resolved they stated it performed as designed. Since having the car it has been in for service countless times for the same issue and having the torque converter replaced twice and other things fixed and or replaced. Now if it messes up again I will have to take it back to be checked?
10/25/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CEDAR LAKE, IN
Rosa F|2020 Chevrolet Equinox
Confirmed Service Customer
10/24/2025
Great service
10/25/2025
Hello, thank you for sharing your positive experience! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
EAST CHICAGO, IN
John B|2016 GMC Canyon
Confirmed Service Customer
10/24/2025
Every thing was completed in a timely fashion and all issues were fixed
10/25/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!
CROWN POINT, IN
Pamela L|2024 Buick Envision
Confirmed Service Customer
10/27/2025
Always very friendly and knowledgeable. The service department and the mechanics keeps me informed as to what is going on with my car and the end results. When we have questions they are always quick to respond. We trust Schepel with our vehicles and will continue to do business with them in the future!
10/28/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CEDAR LAKE, IN
William T|2022 GMC Terrain
Confirmed Service Customer
10/23/2025
My experience was outstanding thanks to Jim Lagestee and your shop service team. I'm extremely happy with my new Michelin "Defender 2" tires that he recommended for my Terrain. Also, the alignment and oil change was necessary and great. Thanks for being my "Forever Dealer". As Always, S.O.B. (Sweet Old Bill)
10/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CROWN POINT, IN
Duane S|2018 GMC 1500 Sierra
Confirmed Service Customer
10/23/2025
Everyone was very good at answering my questions
10/24/2025
Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Schepel Buick-GMC, INC.
VALPARAISO, IN
James M|2017 GMC Acadia
Confirmed Service Customer
10/25/2025
Needed new wiper blades and went in without an appt and was taken care of very quickly. Jim L. always takes great care of me. Don't ever let him retire. Thank you again Schepel for great service again.
10/26/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CEDAR LAKE, IN
Joan D|2012 Buick Regal
Confirmed Service Customer
10/25/2025
Every thing was great. Matt has always taken great care of my Buick Joan
10/26/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWN POINT, IN
Roger M|2025 GMC Yukon
Confirmed Sales Customer
10/25/2025
Dan Quinones was the best salesman i ever had and I am 72 years old. He was informative and made all the necessary transactions to transition from my 2019 Yukon to the 2025.
DANIEL QUINONES
10/26/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
MUNSTER, IN
Anthony B|2020 GMC 1500 Sierra
Confirmed Service Customer
10/28/2025
Brought My GMC Sierra Denali in for a new tires. Keep in mind there were no issues with the truck when I dropped it off. I picked the truck up and as I’m driving down us 30 it was visible the steering was off center considerably. This wasn’t an issue when I dropped it off and I paid for an alignment with the tire installation. So I returned to the dealership to get the problem resolved. After additional couple of hours waiting at the dealership I was informed it had been resolved. As soon as I started driving I could tell it had improved but it was not the way I brought it in which prompted a 3rd trip to the dealership in one day I had to swap vehicles with my wife and have her wait on it so i didn’t miss an important Dr appointment. My wife informed me that service seemed annoyed that we were back to correct a problem on a 75,000 dollar vehicle that it didn’t have when we brought it there after spending almost 1300.00 and 8 hours of our time. I’ve been a Schepel customer for over 25 years and understand it’s not perfect world and things happen but it should’ve be handled better when a had to come immediately. There should not have needed the third time. This is not the Schepel experience I’m used to. Very Disappointed I i bypass three other GM dealers to do business with Schepel.
10/29/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HIGHLAND, IN
Thomas F|2014 Buick Enclave
Confirmed Service Customer
10/29/2025
Car was brought in for what I thought was a thermostat but the tech ran diagnostics and found it was a temp sensor. Glad I didn’t attempt it myself because after I would have changed the thermostat I would still have the same problem.
10/30/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
CRETE, IL
Lynne K|2020 Buick Envision
Confirmed Service Customer
10/29/2025
Awesome service, except when my battery was t warrantied as it should since my car was PURCHASED 2022!!!! You ripped me off Mr Gen Manager! The service technicians are amazing.
11/3/2025
Our team has acknowledged this review.
CROWN POINT, IN
Hilda L|2026 GMC Yukon XL 1500
Confirmed Sales Customer
10/30/2025
Willing to work with us, friendly
RHONDA EICKSTAEDT
10/30/2025
Thank you for your kind words! Being willing to work with you while keeping the experience friendly is exactly what we strive for. We’ll continue providing that same approachable, helpful service every time you visit.
CALUMET CITY, IL
William G|2026 GMC Sierra 1500
Confirmed Sales Customer
10/31/2025
Friendly helpful and we’re wonderful about making sure we knew how to work the truck!
RHONDA EICKSTAEDT
10/31/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Michael K|2017 Chevrolet Tahoe
Confirmed Service Customer
11/1/2025
I had a thermostat issue, a digital screen issue, needed an oil change and rear shocks replaced. All was done very well and my service technician Jim W. was great and kept me informed on the progress.
11/2/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CROWN POINT, IN
Carlos S|2023 GMC Acadia
Confirmed Service Customer
11/2/2025
Excellent service. Thank you
11/3/2025
Hi there, thank you so much for your positive comments about Schepel Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
EAST CHICAGO, IN
Beverly P|2018 GMC Terrain
Confirmed Service Customer
11/2/2025
Great service. Dwayne was the BEST!
11/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
VALPARAISO, IN
Ralph F|2019 GMC Terrain
Confirmed Service Customer
11/3/2025
Had the appointment for service and was taken in on time. The service writer was courteous and and kept me informed. As suspected, I needed a new battery.
11/4/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SCHERERVILLE, IN
Stefan M|2019 GMC 1500 Sierra
Confirmed Service Customer
11/4/2025
Thy were friendly and knowledgeable thanks
11/5/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Ruth V|2024 GMC Terrain
Confirmed Service Customer
10/30/2025
The dealership is very neat very organized and they were very prompt and getting my service done. I did not have to wait long.
10/30/2025
It’s wonderful to hear that our dealership’s organization, neatness, and prompt service made your visit easy! Efficiency and professionalism are what we strive for, and we’ll keep that same level of care ready for every future appointment.
BEECHER, IL
Robert C|2026 GMC Yukon
Confirmed Sales Customer
10/31/2025
Ron Lubarski is great to work with
RONALD LUBARSKI
10/31/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HIGHLAND, IN
Walter N|2026 GMC Terrain
Confirmed Sales Customer
10/31/2025
Salesman Kiwi, couldn’t have been any more friendlier and helpful. As mentioned before, he helped us get to the numbers we were satisfied with to seal the deal. Pleasant doing business with him and your dealership.
KEITH VOOYS
10/31/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HIGHLAND, IN
Je Neane G|2024 Buick Envista
Confirmed Service Customer
11/1/2025
Every time I come to the dealership I have an excellent visit. Mike ALWAYS update me on what to do and he always make she he inform me of what service is next or due on my vehicle. I enjoy my visits at Schepel Buick.
11/2/2025
Hello, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
SOUTH HOLLAND, IL
David G|2020 GMC Canyon
Confirmed Service Customer
11/2/2025
Service department is very thorough and professional. Mike was great at keeping me informed and gave excellent advice!
11/3/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GRIFFITH, IN
Robert R|2019 GMC Acadia
Confirmed Service Customer
11/3/2025
Lisa did a great job! I had a trouble code come up on my Driver Info Center and she got me in right away. Problem solved!
11/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
HIGHLAND, IN
Cathy H|2014 Buick Regal
Confirmed Service Customer
11/5/2025
Michael C. went above and beyond to help make my experience great even though there were some issues. Thanks Michael
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
LOWELL, IN
Kenyetta W|2019 Buick Enclave
Confirmed Service Customer
11/5/2025
My husband took the vehicle in but he said everything went well. No issues. Service was quick and friendly.
11/6/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
Crown Point, IN
Todd V|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
Knowledgeable and friendly assistance
DANIEL QUINONES
11/5/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WILLOWBROOK, IL
John G|2021 GMC 1500 Sierra
Confirmed Service Customer
11/5/2025
Great dealership. Great service. Great people.
11/6/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CEDAR LAKE, IN
Ryan R|2014 Chevrolet Impala
Confirmed Service Customer
11/5/2025
James (Jim) Lagestee is a great service advisor and was very courteous and hospitable! Always enjoy my visits to Schepel when getting my 2014 Chevy Impala serviced.
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
GARY, IN
Brian A|2019 GMC 1500 Sierra
Confirmed Service Customer
11/6/2025
goog job
11/7/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
John R|2020 GMC 1500 Sierra
Confirmed Service Customer
11/6/2025
What a great TEAM
11/7/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
PORTAGE, IN
Annie G|2024 Buick Envista
Confirmed Service Customer
11/6/2025
Mr. Michael is super nice. Very knowledge able.
11/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PORTAGE, IN
Neal B|2026 GMC Canyon
Confirmed Sales Customer
11/6/2025
Easy to order on my GMC App. It was nice to receive the 20% discount
GARRET VANDER ZEE
11/7/2025
Hi there, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
LANSING, IL
Larry A|2026 Buick Enclave
Confirmed Sales Customer
11/7/2025
Picked up a new car...fine
BRUCE LICHTENFELD
11/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!
VALPARAISO, IN
Todd O|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/7/2025
Great people red carpet service
KEITH VOOYS
11/8/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HIGHLAND, IN
Anna Mae T|2017 Buick Envision
Confirmed Service Customer
11/8/2025
Love this place
11/9/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CEDAR LAKE, IN
Debra M|2013 Buick Enclave
Confirmed Service Customer
11/5/2025
I feel safe at Schepel, they keep me up in anything my car might need. I’m a widower and know nothing about cars so I really rely on them. Jim Lagestee is the best.
11/6/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
LOWELL, IN
Maria H|2024 GMC Sierra 1500
Confirmed Service Customer
11/5/2025
Well customer service was absolutely amazing!! Very nice and respectful people! The technicians and mechanics were awesome fix the problem on my truck and was set to go! Would recommend to friends and family. And got a free courtesy car wash thanks again!
11/6/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
HAMMOND, IN
Paul V|2021 GMC Canyon
Confirmed Service Customer
11/6/2025
Excellent dealership.
11/7/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
DYER, IN
Regina B|2024 Buick Encore GX
Confirmed Service Customer
11/7/2025
Professional and thorough. Changed oil, checked my brakes and washed my car. Always in and out. I appreciate their service.
11/8/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
PORTAGE, IN
Randall R|2022 GMC Yukon
Confirmed Service Customer
11/10/2025
I have been buying and taking my vehicles to Schepel in Merrillville for 30+ years. They are the gold standard for a car/truck dealership. They are what others try to be. This last repair service appointment was no different. I thank their staff and ownership.
11/11/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
Guy C|2019 Buick Envision
Confirmed Service Customer
11/12/2025
Dwayne is always friendly and helpful.
11/13/2025
Hello! Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
VALPARAISO, IN
Frank A|2022 Buick Encore GX
Confirmed Service Customer
11/12/2025
The car was fixed perfectly
11/13/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
DYER, IN
Thomas M|2025 GMC Acadia
Confirmed Sales Customer
11/12/2025
Schepels offers a friendly, stress free opportunity to purchase a new car. Dan Quinones’s the best. He is helpful and very knowledgeable about the car he sells. He is curious and respectful. I felt comfortable & at ease making my buying decision.
DANIEL QUINONES
11/13/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
HIGHLAND, IN
David K|2017 Chevrolet Traverse
Confirmed Service Customer
11/10/2025
Awesome service
11/11/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GRIFFITH, IN
Luther S|2017 GMC Canyon
Confirmed Service Customer
11/10/2025
were fast, happy with the work done
11/11/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWN POINT, IN
Roy M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/12/2025
Fast and friendly. Good experience. I’ll be back when I need another.
DANIEL QUINONES
11/13/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
WESTVILLE, IN
Rebecca G|2026 GMC Sierra 1500
Confirmed Sales Customer
11/12/2025
Rhonda is always wonderful to work with. She makes the entire process so easy. She takes time to make sure we understand everything on the new vehicle and helps us set-up On-Star before we leave. We have bought at least 6 cars with Rhonda and refer all of our friends and family to her. The business office is always quick and efficient. We will keep coming back to Schepel!
RHONDA EICKSTAEDT
11/13/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
SAINT JOHN, IN
Ian L|2025 GMC Acadia
Confirmed Sales Customer
11/12/2025
Great customer service from everyone we met there!
KEITH VOOYS
11/13/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
Shelley S|2018 Buick Enclave
Confirmed Service Customer
11/12/2025
I’m confident that I will get the best service from the team at Schepel and never not satisfied. Jim Werges is the best! Everyone on staff is very friendly. The service is fast and efficient and I always get a visit in with my salesman Keith Vooryes.
11/13/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
ST. JOHN, IN
Robert G|2025 Buick Enclave
Confirmed Service Customer
11/13/2025
They always take care of me and my family. They make it easy and give great advice.
11/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SAINT JOHN, IN
Michael W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/14/2025
It was a quick and easy transaction. I told the salesman what my bottom line was, and he got it done.
DANIEL QUINONES
11/15/2025
We’re glad to hear your transaction was quick and easy, just the way it should be! Knowing the salesman was able to meet your bottom line and get everything done smoothly is exactly the kind of experience we aim to provide. May every step of your journey—from signing to driving—feel as satisfying as that moment when everything falls neatly into place.
SCHERERVILLE, IN
Robin N|2024 GMC Yukon XL 1500
Confirmed Service Customer
11/13/2025
I always have a great experience with the service department at your dealership. 99% of the reason I bought another car from Schepel was because of service rep Jim W. promoting him was a wise decision, but so sad for those of us who have learned to depend on him for his kindness and understanding.
11/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LOWELL, IN
Monica L|2019 Buick Envision
Confirmed Service Customer
11/13/2025
Everything went very well. All work completed in a timely fashion.
11/14/2025
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALPARAISO, IN
Mikael S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/13/2025
Service Representative and Body Shop provided above and beyond service levels! Friendly, informative and thorough!
11/14/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SAINT JOHN, IN
Sandra B|2025 Buick Envista
Confirmed Sales Customer
11/14/2025
Fast and Friendly Service. Usually, I am in a dealership all day trying to finalize a sale. However, Michael K. did a great job explaining everything and the transaction went smoothly. I love my new Buick Envista Avenir
MICHAEL KOWALKE
11/15/2025
Michael will be happy to hear this! Enjoy your new Buick Envista Avenir, and we look forward to your next visit.
HOBART, IN
David F|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/14/2025
I was treated very well. The salesman was very helpful. He answered all my questions and he explained every thing I need to know about the truck.
BRIAN SCHIESSER
11/15/2025
We’re thrilled you felt well cared for! Your questions are important, and we’re glad we could provide clear answers.
PROSPERITY, SC
Toby P|2025 Buick Envista
Confirmed Sales Customer
11/14/2025
Daniel made our car shopping fun! He is knowledgeable, professional and has a great sense of humor! Love the new Envista. It is so much fun to drive! Thank you Daniel for making this experience so positive!
DANIEL QUINONES
11/15/2025
We’re delighted Daniel made car shopping fun and memorable! Enjoy that new Buick Envista—it sounds like it already brings joy to every drive, carrying a little of Daniel’s positive energy with it.
MERRILLVILLE, IN
Frank L|2024 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
I’d not stay dropped it off
11/18/2025
Thank you for your brief note — even with a simple drop-off, we aim to make the experience feel effortless from start to finish.
MERRILLVILLE, IN
Thomas W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/17/2025
First Truck Experience, very nice People, lots of knowledge and they could answer all of my questions. Even when the new Truck broke down, fast reaction and immediate help. I can only recommend that dealership.
RHONDA EICKSTAEDT
11/18/2025
Your detailed and heartfelt review truly stands out — we’re glad your first truck experience was met with knowledgeable support and quick help when you needed it most, leaving the whole journey feeling reliably in good hands.
CHESTERTON, IN
Christopher Y|2026 GMC Sierra 1500
Confirmed Service Customer
11/14/2025
Everyone at the dealership was friendly and helpful. My service was completed in a timely manner, and I was very satisfied with the experience.
11/15/2025
We’re so happy to hear that everyone you interacted with was friendly and helpful, and that your service was completed efficiently. Your satisfaction is the kind of result we work hard to earn each day. May each return visit feel just as warm and reassuring, like a familiar stop you can count on whenever you need us.
SAINT JOHN, IN
Charles P|2017 GMC 1500 Sierra
Confirmed Service Customer
11/15/2025
Always Great
11/16/2025
Hi there, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
CROWN POINT, IN
Steven M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/15/2025
Thorough and pleasant experience
DANIEL QUINONES
11/16/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Andrew W|2024 GMC Terrain
Confirmed Service Customer
11/17/2025
Always very friendly, professional and quick
11/18/2025
Thank you for your kind feedback — hearing that every visit is friendly, professional, and quick wraps your review in exactly the smooth, dependable energy we aim to deliver.
PORTAGE, IN
Milan M|2024 GMC Sierra 1500
Confirmed Service Customer
11/18/2025
Nice and friendly customer service. Got my vehicle in and out in a timely manner. Super happy
11/19/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SAINT JOHN, IN
Clifford V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
Quick
11/20/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
VALPARAISO, IN
Louise F|2006 GMC Envoy
Confirmed Service Customer
11/19/2025
As always great service and friendly people. I love the care that Jim Lagasse gives me when I need to have service done.
11/20/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
HOBART, IN
Kevin L|2026 GMC Sierra 1500
Confirmed Sales Customer
11/20/2025
Salesman was the perfect personality for me. Very knowledgeable. Not pushy
DARRELL ROBERTSON
11/21/2025
Your warm and enthusiastic praise about your salesman’s knowledge, personality, and non-pushy approach means a lot—thank you for sharing!
CHICAGO HEIGHTS, IL
Donna M|2018 GMC Acadia
Confirmed Service Customer
11/21/2025
Didn't have an appointment but an emergency came up and they were able to squeeze me in that day. Such great service.
11/22/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
DYER, IN
Benjamin S|2024 Buick Envista
Confirmed Service Customer
11/18/2025
It's just a great Dealership.
11/19/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
HAMMOND, IN
Alfred D|2012 GMC Acadia
Confirmed Service Customer
11/19/2025
Best Service writer is Jim Werges out there and the service dept. is Great
11/20/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CROWN POINT, IN
Benedict Y|2026 GMC Terrain
Confirmed Sales Customer
11/20/2025
Personel are very kind and professional
DARRELL ROBERTSON
11/21/2025
Your warm and appreciative note about our kind and professional staff is wonderful—we’ll be sure to share your praise with the team.
HEBRON, IN
Patrick V|2022 GMC Yukon
Confirmed Service Customer
11/20/2025
Kind, helpful and knowledgeable service writers, every time!
11/21/2025
Your warm and appreciative note about our service writers is wonderful—kind, helpful, and knowledgeable is exactly how we aim to serve every time.
HIGHLAND, IN
Richard L|2026 Buick Enclave
Confirmed Sales Customer
11/20/2025
Sales person was helpful, courteous and knowledgeable
DANIEL QUINONES
11/21/2025
Your warm and positive feedback about our salesperson’s helpfulness, courtesy, and knowledge truly makes our team proud.
CROWN POINT, IN
David S|2024 Buick Envision
Confirmed Service Customer
11/22/2025
I needed a new tire due to having a bulge in the sidewall. Jim W preferred it for me and set up the appointment to come in and have it replaced.
11/23/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
WHITING, IN
Fletcher W|2017 GMC Acadia
Confirmed Service Customer
11/24/2025
Jim was so courteous to me. He explained everything that was going to happen to my car and it was so.
11/25/2025
Jim will be glad to hear your kind words! We pride ourselves on clear explanations and courteous service, and it’s wonderful to know it made your experience smooth. We look forward to serving you with the same care next time!
MERRILLVILLE, IN
Cornelis V|2020 GMC Acadia
Confirmed Service Customer
11/24/2025
Oil change and service
11/25/2025
Thanks for your straightforward feedback! We’re glad your service needs were met efficiently, and we look forward to continuing to keep your vehicle in top condition.
DYER, IN
Richard S|2025 Buick Envista
Confirmed Service Customer
11/24/2025
Very professional, service rep listened to our concerns and repairs were made
11/25/2025
Thank you for highlighting our team’s professionalism and attentiveness! Listening carefully and addressing concerns efficiently is at the heart of our service, and we’re thrilled it made your visit a positive one.
SAINT JOHN, IN
Olivette O|2017 GMC 2500HD Sierra
Confirmed Service Customer
11/26/2025
I can’t say enough good things about Michael in the service department. He is consistently professional, knowledgeable, and genuinely committed to helping customers. Every time I’ve worked with him, he’s taken the time to explain what’s needed, answer my questions clearly, and make sure I feel confident about the work being done. What truly sets Michael apart is his integrity. It’s rare to find someone in this business who is both excellent at what they do and someone I can trust completely. I always know he’s giving me honest recommendations and looking out for my best interest, not just the dealership’s.
11/27/2025
Michael will be delighted to hear your glowing feedback! We’re proud to have someone so professional, knowledgeable, and trustworthy on our team. Your kind words about his integrity and dedication mean a lot—thank you for trusting us with your vehicle.
SCHERERVILLE, IN
Ricardo R|2015 GMC Yukon
Confirmed Service Customer
11/26/2025
Is the best of the best Buick GMC in service thank you
11/27/2025
We appreciate your kind words about our Schepel Buick-GMC service team! Your recognition as “the best of the best” truly inspires our team to keep providing exceptional care.
MERRILLVILLE, IN
Robert R|2019 GMC Acadia
Confirmed Service Customer
11/26/2025
Fantastic job by Michael Cochran and Schepel! Had 30K Maintenance performed, got loaner and everything worked out perfectly. Keep it up!
11/27/2025
Michael and Schepel Buick-GMC crew will be thrilled to hear your praise! We’re glad your 30K maintenance, loaner, and overall experience went perfectly—thank you for your support and encouragement.
HIGHLAND, IN
Timothy K|2016 Buick Envision
Confirmed Service Customer
11/27/2025
Yet another great service experience. Jim Werges has been my service representative for years and has always gone the extra mile to make sure our 2016 Envision and 2019 Acadia receive all needed maintenance and repair when brought in for service. This time my Buick was brought in to replace a tire service monitor and Jim noticed that it was also nearly time for an oil change. Rather than have me schedule another appointment, he had it done for me while it was there. That is truly what great service is about. Thanks Jim!
11/28/2025
Your beautifully detailed praise for Jim and our service team is the kind of thoughtful feedback that fuels our commitment, and we wrap this message with deep appreciation for your trust and loyalty.
CROWN POINT, IN
Patricia W|2019 GMC Acadia
Confirmed Service Customer
11/28/2025
Matthew Perry is very considerate of his customers. He went above and beyond to help us out.
11/29/2025
Your generous praise for Matthew is wonderful — going above and beyond for our customers is exactly what we aim for, and we’re thrilled it made a difference for you.
HIGHLAND, IN
Robert M|2026 GMC Yukon
Confirmed Sales Customer
12/1/2025
quick delivery of my 2026 yukon & quick service on adding extra's
RONALD LUBARSKI
12/2/2025
We appreciate your upbeat and efficient feedback—quick delivery of your 2026 GMC Yukon and speedy installation of your extras is exactly the experience we love providing. Enjoy every moment in your new ride.
LOWELL, IN
Walter C|2020 GMC Terrain
Confirmed Service Customer
11/21/2025
It went very smoothly as usual
11/22/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CEDAR LAKE, IN
Edward T|2019 Buick Enclave
Confirmed Service Customer
11/22/2025
Great job! I couldn't be happier. I know my car is in good hands when having it serviced at Schepel.
11/23/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
DYER, IN
Patricia W|2011 Buick Lucerne
Confirmed Service Customer
11/22/2025
As in my previous experiences at Schepel, service was very efficient and my additional requests were handled with no problem. Jim Werges, was very informative about my service, and as always very cordial. He is exceptional in customer service and communication. I will miss dealing with him in the future as he moves to another position within the dealership.
11/23/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
GLENWOOD, IL
Ewart A|2025 GMC Yukon XL 1500
Confirmed Service Customer
11/26/2025
RARA RARA !!!! SPECTACULAR !!!! CUSTOMER SERVICE AGENTS ARE PLEASANT PATIENT KIND HELPFUL SKILLFUL AND TRUTHFUL !!!! I WANT TO THANK MR MATTHEW PERRY FOR HIS FANTASTIC CUSTOMER SERVICE !!!! EWART G ABNER III
11/27/2025
Wow! Thank you for such an energetic and spectacular review! Matthew will be delighted to hear your praise for his fantastic customer service. Your recognition of our team’s patience, skill, and honesty truly makes our day shine!
CHICAGO, IL
Laura M|2025 Buick Envista
Confirmed Sales Customer
11/28/2025
Great service and nice selection of vehicles.
DANIEL QUINONES
11/29/2025
We appreciate your kind words about our service and vehicle selection — knowing you had a great experience fuels our commitment to offer both quality and variety every time.
DEMOTTE, IN
Melissa P|2016 Buick Encore
Confirmed Service Customer
11/29/2025
I can't say enough good things about Jim Lagestee. Even on vacation he follows up with me to let me know my car was ready. He also got me in a few weeks before my scheduled appointment
11/30/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MUNSTER, IN
Vicki J|2024 GMC Terrain
Confirmed Service Customer
12/1/2025
Pleasant, professional, and skilled
12/2/2025
Thank you for the wonderfully uplifting feedback—pleasant, professional, and skilled is exactly the experience we strive to deliver. Wishing you many equally polished visits ahead.
HIGHLAND, IN
Thaddeus C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/1/2025
Didn’t even know about this dealer until I started a GMC search for a Sierra truck. After working with another dealer in Grand Rapids and having an issue with the discounts offered, I found a truck a Schepel. Called them and they gave me a little better price than the other dealers price including the GM employee discount. Was very impressed. Salesman was very helpful.
DANIEL QUINONES
12/2/2025
Your detailed and thoughtful review is truly appreciated—discovering us through your GMC Sierra search and finding better pricing along with a helpful salesperson makes your experience especially rewarding. We’re glad we could impress from the start.
STEVENSVILLE, MI
Marianna S|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
12/2/2025
Daniel Quinones is an exceptional sales employee. I have met and dealt with many car salesmen in my lifetime and he is really one of a kind. Gets straight to the point and very thorough. Was a real treat dealing with him! Thank you Daniel!
DANIEL QUINONES
12/3/2025
Your review shines with genuine appreciation—Daniel will be thrilled to know his direct, thorough, and standout approach made such a memorable impression. We’re grateful you enjoyed working with someone who truly treats the experience like a pleasure, not a process.
LAKE FOREST, IL
Sharon N|2020 GMC Acadia
Confirmed Service Customer
12/3/2025
The service was excellent. Working with Jim Werges is always a pleasant experience. He is extremely knowledgeable about the product and and very, very pleasant to work with. We've worked with him for many years along with Darrell and would never ever think of dealing with anyone else at the dealership. They are top notch, for sure!!!
12/4/2025
Your loyalty and detailed praise are wonderful—Jim, Darrell, and the entire team will be delighted to know their knowledge, professionalism, and long-term dedication keep you coming back. Top-notch is exactly the standard we aim for!
DYER, IN
Mark P|2016 Buick Verano
Confirmed Service Customer
12/3/2025
Michael explained that I needed new tires and he explained about the tire pressure monitor sensors-how they work. I also needed new windshield wipers. He did a very fine job in providing the information I needed to for my car maintenance. Thank you very much.
12/4/2025
Thank you for sharing your experience—Michael will be glad to hear that his clear explanations about tires, sensors, and wipers helped you feel confident about your car’s maintenance.
SCHERERVILLE, IN
Mark F|2025 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
Service was top notch as usual
12/5/2025
We’re honored by your compliment—top-notch service is our favorite standard to maintain! Thank you for noticing our commitment again and again.
SCHERERVILLE, IN
Daniel H|2021 Buick Enclave
Confirmed Service Customer
12/4/2025
Your employees represent your company well.
12/5/2025
Your thoughtful words mean a great deal—employees who represent their company well are the heart of every great experience, and we’re proud that our team made that impression.
PORTAGE, IN
Roger W|2026 GMC Sierra 1500
Confirmed Sales Customer
12/5/2025
Wonderful service Rhonda is the best!!
RHONDA EICKSTAEDT
12/6/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
BEECHER, IL
Sonja B|2024 GMC Terrain
Confirmed Service Customer
12/6/2025
It was great
12/7/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MERRILLVILLE, IN
Henry G|2017 Buick Enclave
Confirmed Service Customer
12/8/2025
excellent service and fast open for repair!
12/9/2025
Thank you for recognizing our fast and excellent service—we’re glad we could get you in and open for repair quickly.
DYER, IN
Denise W|2016 Buick Encore
Confirmed Service Customer
12/1/2025
I took my car in and dropped it off I thought it would take all day but it did not it was done and an hour and a half I was back on the road with my car and happy they check everything that needed to be checked and washed it thank you
12/2/2025
Your wonderfully detailed review is a joy to read—finishing the work far sooner than expected and returning your car clean and checked is exactly the kind of care we strive for. Wishing you many happy miles ahead.
GARY, IN
Andrew K|2016 GMC Acadia
Confirmed Service Customer
12/2/2025
Its never fun to have a check engine light come on and need service, but Schepel made the best experience as possible. They were able to provide me with a loaner SUV over the weekend. They had my 2016 Acadia Denali repaired very quickly. They also, were kind enough to come to my house to drop off my vehicle and pick up the loaner. I am very impressed with their level of service and their commitment to the customer.
12/3/2025
We’re thrilled to hear your experience with Schepel Buick-GMC turned a stressful situation into a smooth, convenient one. Providing a loaner, quick repairs, and personal vehicle delivery shows our dedication to making every visit as effortless as possible. Your praise for their commitment truly brightens our day.
HOBART, IN
Fletcher W|2026 GMC Acadia
Confirmed Sales Customer
12/5/2025
Mr. Keith was excellent with me. Keith took the time to answer all my question about the new car. He even had time to go over and over with me as a disable veteran. To show me how things work in the car, where as most people would stop and say I have another appointment.
KEITH VOOYS
12/6/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MERRILLVILLE, IN
Carol D|2021 GMC Yukon
Confirmed Service Customer
12/5/2025
Great
12/6/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CROWN POINT, IN
Scott F|2026 GMC Yukon
Confirmed Sales Customer
12/7/2025
Keith was incredible.
KEITH VOOYS
12/8/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
VALPARAISO, IN
Latoya G|2025 Buick Envista
Confirmed Service Customer
12/7/2025
Excellent service!!
12/8/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CALUMET CITY, IL
Roy N|2025 Buick Encore GX
Confirmed Service Customer
12/9/2025
Everything went seamlessly with explanations clear and concise.
12/10/2025
Fantastic to hear everything went smoothly with clear explanations—thanks for letting us know!
SAINT JOHN, IN
John W|2020 Buick Enclave
Confirmed Service Customer
12/9/2025
⭐️⭐️⭐️⭐️⭐️ “I had a great experience at Schepel Buick during my recent service visit. The staff was friendly, professional, and made sure everything was explained clearly. My car was serviced quickly and runs perfectly now. I really appreciated the attention to detail and excellent customer care — I’ll definitely be returning for future maintenance.”
12/10/2025
Fantastic to hear Schepel Buick-GMC provided clear communication and excellent care. We’re thrilled your car is running perfectly and look forward to your next visit!
CROWN POINT, IN
Daniel K|2016 GMC Terrain
Confirmed Service Customer
12/9/2025
Jim Lagastee always does an amazing job taking care of us and makes sure to deliver outstanding service. It is a pleasure doing business at Schepel!!
12/10/2025
Great to hear Jim consistently provides outstanding service—thanks for the kind words and for choosing Schepel Buick-GMC!
SAINT JOHN, IN
Margaretha M|2020 Buick Enclave
Confirmed Service Customer
12/10/2025
My husband brought our Buick for an oil change. After the oil change he drove home, picked me up and we drove to my cousin's to see his new house all decorated in Crown Point. We left my cousin's house, it was dark. We drove home. After we arrived home I received a text from my cousin. He was EXTREMELY angry as there was oil all over his new driveway in his new house that leaked from our car. So we brought the Buick back and were told there was oil in a pan that should have been removed and was not and the oil must have leaked all over. As much money as were were charged for this oil change, I would think people who work at this dealer should really be careful about these vehicles. This was not a cheap vehicle. It made a mess of my cousin's driveway and my husband spent a lot of time sitting at the dealer worrying about the vehicle and our unhappy family member. My cousin bought a type of cleaner to try to get the oil off his new driveway. it i so cold we do not know if it will work. We were just shocked and annoyed. We really expected better service from our Buick Dealer.
12/15/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CROWN POINT, IN
Mario V|2024 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
Friendly and fast
12/11/2025
We’re delighted you found our service friendly and fast — that’s exactly the experience we aim to provide. Thanks for stopping by!
WHITING, IN
Nathan B|2025 GMC Acadia
Confirmed Service Customer
12/11/2025
The cashier and the service adviser + Tim the after sales person were all so friendly + helpful. It was a great experience.
12/12/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CROWN POINT, IN
Donald N|2024 GMC Acadia
Confirmed Service Customer
12/11/2025
Everything was great
12/12/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
PORTAGE, IN
Paul K|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
12/8/2025
Excellent from beginning to end.
12/9/2025
We appreciate your feedback! It’s great to hear your experience was excellent from start to finish.
HIGHLAND, IN
Lyn M|2022 GMC Terrain
Confirmed Service Customer
12/8/2025
Kind, quick, professional, no hassle.
12/9/2025
We’re glad your visit was kind, quick, and hassle-free—thank you for noticing!
CROWN POINT, IN
Terry J|2023 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
Scheduled my oil change and rotation for Tues because I knew Jim Lagestee the service advisor would be there to oversee the work. Always courteous and professional , the right person to take care of my vehicle. Best service department in NWI.
12/11/2025
Thank you for the wonderful review — it’s great to hear Jim consistently provides courteous and professional service. We’re proud to be recognized as the best service department in NWI and appreciate your loyalty!
HIGHLAND, IN
Beverly B|2021 Buick Envision
Confirmed Service Customer
12/10/2025
I had an unexpected need for service to evaluate and repair/replace a flat tire. The service department at Schepel Buick/GMC, Merrillville, IN. said to bring the tire in and they would fit my service need into an already "jam-packed" schedule. The next morning, I had a call early that the tire had been repaired and I could come in and have it mounted that afternoon. Just about a 24 hrs. turn around - - "fitting me in!" EXCELLENT SERVICE! As usual!!
12/11/2025
Wow, what an excellent review — we’re thrilled we could fit you in and get your tire repaired so quickly. Your recognition of our team’s effort truly means a lot, and we’re grateful for your continued trust!
HOMEWOOD, IL
Kyle V|2021 GMC 1500 Sierra
Confirmed Service Customer
12/11/2025
Jim Lagastee does a great job!
12/12/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DYER, IN
John B|2024 GMC Sierra 1500
Confirmed Service Customer
12/12/2025
Once Steve stepped in things went smooth and fast
12/13/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LOWELL, IN
Donald M|2023 GMC Acadia
Confirmed Service Customer
12/15/2025
THE SERVICE DEPARTMENT IS GREAT VERY PROFESSIONAL I WILL ALWAYS RETURN FOR MY AUTO SERVICE
12/16/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWN POINT, IN
Lawrence M|2017 Buick Enclave
Confirmed Service Customer
12/15/2025
Excellent service.
12/16/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SCHERERVILLE, IN
Robert O|2021 GMC 1500 Sierra
Confirmed Service Customer
12/12/2025
Took my vehicle in at the appointment time and got it back to me when I was told it would be ready
12/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LANSING, IL
Rollin S|2021 GMC 1500 Sierra
Confirmed Service Customer
12/12/2025
Service rep was very good and the got my truck oil change and tire rotation done in a reasonable time
12/13/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SCHERERVILLE, IN
Sheldon C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/12/2025
Always been great experience
12/13/2025
Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!
SCHERERVILLE, IN
Myranda G|2026 GMC Terrain
Confirmed Sales Customer
12/14/2025
Shannon was great and very helpful
SHANNON MARSHALL
12/15/2025
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
VALPARAISO, IN
Joseph H|2016 GMC Yukon
Confirmed Service Customer
12/15/2025
Great experience! I have taken my vehicles there for as long as I can remember. Excellent customer service is standard at Schepel!
12/16/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SAINT JOHN, IN
Serita F|2019 Buick LaCrosse
Confirmed Service Customer
12/17/2025
Quick and efficient service was very personable
12/18/2025
Thank you for the kind feedback. We’re glad the service was quick, efficient, and personable.
MERRILLVILLE, IN
Dedra T|2024 GMC Terrain
Confirmed Service Customer
12/17/2025
Lisa always does a great job taking care of my service needs!
12/18/2025
Thank you for the wonderful feedback. Lisa will be happy to know she continues to take great care of your service needs.
HEBRON, IN
Douglas J|2023 Buick Envision
Confirmed Service Customer
12/18/2025
Our car was damaged by deer 3 weeks ago which caused us to visit the body shop. Everything from State Farm, Josh in the body shop, and Enterprise car rental, went smooth as silk. We couldn’t be more pleased with this experience. Very professional. Thank you!
12/19/2025
We’re glad your body shop experience went smoothly despite the circumstances! Josh, our team, and our partners are thrilled to know you found the process professional and seamless.
CROWN POINT, IN
Herman H|2026 GMC Yukon
Confirmed Sales Customer
12/18/2025
Dan Q and Mike J. were extremely helpful, and made our purchase of our new Yukon smooth and easy. They explained everything and answered all of our questions patiently, never with any pressure or feeling hurried. This is our 3rd vehicle purchase @ Schepel, and Dan & Mike have been of great assistance every time. We also love the service department and the people working there ! We've had the same great services there as well. Herm & Kris
DANIEL QUINONES
12/19/2025
We’re thrilled Dan and Mike made your GMC Yukon purchase smooth and enjoyable! It’s wonderful to hear that all your experiences with our sales and service teams have been positive, and we look forward to your next visit.
MUNSTER, IN
Patrick M|2020 Buick Enclave
Confirmed Service Customer
12/15/2025
-
12/18/2025
Thank you so much for choosing Schepel Buick-GMC, INC.. We truly appreciate your support and look forward to assisting you next time!
CROWN POINT, IN
Robert G|2025 Buick Enclave
Confirmed Service Customer
12/15/2025
Top notch service. They always do a amazing job!
12/16/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SAINT JOHN, IN
John G|2017 Buick Envision
Confirmed Service Customer
12/15/2025
Jim Lagestee went above and beyond to help me and my wife out with a recent chassis issue.
12/16/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience We're looking forward to your next visit with us!
CEDAR LAKE, IN
John H|2017 GMC 1500 Sierra
Confirmed Service Customer
12/16/2025
Good experience
12/17/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOWELL, IN
Ryan N|2023 Chevrolet Tahoe
Confirmed Service Customer
12/17/2025
Love Jim in service !!! He’s a great guy and is always helpful!
12/18/2025
We appreciate the enthusiastic and kind review. Jim will be happy to know his helpful and friendly service continues to make a difference.
DYER, IN
Timothy K|2021 GMC 1500 Sierra
Confirmed Service Customer
12/17/2025
This is the 4th time having to bring in my 2021 GMC Sierra in for service. I usually have to wait a minimum of at least 4 weeks before I can get my truck in and have a courtesy vehicle ready. The people at Schepel are very nice, but don't explain why these issues keep happening. When asked for clarification on what they replace each time, I usually get someone reading me what the invoice says on what they replaced and am told "These things just happen sometimes." I've been a GM car guy most of my life, but I'm beginning to think of looking elsewhere the next time I need a new vehicle. I feel like something should be done when I bought a brand new car in 2021 and can't go more than a year without it having to be brought into the shop for repair. Thank goodness I bought the warranty. Now I worry about what happens after my warranty expires.
12/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LOWELL, IN
Ryan O|2022 GMC 1500 Sierra
Confirmed Service Customer
12/18/2025
Everyone was very professional and nice as usual. I was being helped by Nick, THE NEW GUY, and he was very friendly and confident and seemed knowledgeable. It appears Nick will be a good addition to the crew.
12/19/2025
Thank you for sharing your experience! We’re happy Nick made a great impression as the newest member of our team, and we look forward to seeing him continue to shine.
GRIFFITH, IN
Dorothy M|2014 Buick LaCrosse
Confirmed Service Customer
12/18/2025
As usual, I was greeted by Liza and kept advised throughout my visit. She arranged a loaner for me due to unscheduled work which needed to be done. When I returned to pick up my vehicle she escorted me to the car. That is what I call excellent service!
12/19/2025
We’re delighted that Liza and our team could provide such attentive service! It’s wonderful to hear how smoothly everything went and that your visit was handled with care.
CROWN POINT, IN
Andrew M|2024 Buick Envision
Confirmed Service Customer
12/19/2025
Very efficient and friendly. Great experience!
12/20/2025
Thank you for sharing this upbeat and encouraging feedback. We’re glad your experience was both efficient and friendly. We appreciate your visit and hope to welcome you back soon.
CHESTERTON, IN
William S|2016 GMC Canyon
Confirmed Service Customer
12/19/2025
Thank you for working with me. I had so much had needed it. You save money.
12/20/2025
Thank you for your thoughtful and appreciative feedback. We’re glad we could help when you needed it and make the experience more affordable. We truly value the opportunity to assist you.
MERRILLVILLE, IN
Mike C|2018 Chevrolet Malibu
Confirmed Service Customer
12/19/2025
Duane is a great service person. He very helpful, knowledgeable and an all around good person.
12/20/2025
Thank you for this warm and personal recognition. Duane will be happy to know his knowledge and helpful nature made a difference. We appreciate you taking the time to share such positive words.
CROWN POINT, IN
Terese S|2021 Buick Envision
Confirmed Service Customer
12/20/2025
Duane was very helpful and even reminded me of my rewards points that help to make my visit more affordable.
12/21/2025
Thank you for the feedback! Duane will be pleased to know he helped make your visit more enjoyable and cost-effective.
DYER, IN
Craig F|2019 GMC 1500 Sierra
Confirmed Service Customer
12/22/2025
You guys are awesome
12/23/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
John Z|2023 GMC Sierra 1500
Confirmed Service Customer
12/22/2025
Jim was courteous, professional and concise.
12/23/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We hope to be of service to you again in the future. Take care!
CROWN POINT, IN
John D|2024 GMC Savana Cargo Van
Confirmed Service Customer
12/22/2025
I had to wait 1 hour and 25 minutes for an oil change!!
12/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SCHERERVILLE, IN
Kenneth K|2021 Buick Encore
Confirmed Service Customer
12/23/2025
I was welcomed when I came into the service area by Duane who was attentive to the other concerns I had on my vehicle and made sure they were resolved. The battery was replaced with a fair price and my service coupon was applied. Great service and my vehicle was washed and cleaned. EXCELLENT
12/24/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
SAINT JOHN, IN
Alfred D|2008 Chevrolet Tahoe
Confirmed Service Customer
12/19/2025
This is a great dealership from the office people to the sales people to the mechanics and also the people in the service dept. they r very friendly outgoing and know there stuff. All my cars and trucks have come from this dealership over the years. Tried other dealerships with no luck. I found a home here.
12/20/2025
This loyal and heartfelt review truly means a lot to our entire team. We’re honored to be the dealership you call home and are grateful for your continued trust over the years. Knowing our people make the difference makes this especially rewarding.
CROWN POINT, IN
Michael V|2018 GMC 1500 Sierra
Confirmed Service Customer
12/22/2025
As usual Mark and Jim took good care of me.
12/23/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience We're looking forward to your next visit with us!
HIGHLAND, IN
Tracy S|2024 Buick Encore GX
Confirmed Service Customer
12/22/2025
I brought my vehicle in for the second time due to AWD notification. The service advisor notified me they found the problem and the part was ordered. I had a courtesy vehicle until the next day when my Encore was completed and washed.
12/23/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
CROWN POINT, IN
Sean S|2020 GMC Canyon
Confirmed Service Customer
12/22/2025
Best in the business
12/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Nanetta S|2017 Buick Envision
Confirmed Service Customer
12/23/2025
My service experience was hassle free and wonderful, thanks to service manager Jim Lagestee!
12/24/2025
We want all our clients to have a comfortable and stress-free experience with us. If you have any further questions, please give us a call. We're always happy to help!
MERRILLVILLE, IN
Todd A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
I am not thrilled I had to return a 3rd time because the wrong steering wheel was put on my truck during my previous visit. Other than that, my service experience yesterday was just fine and smooth.
12/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CROWN POINT, IN
David S|2023 Buick Enclave
Confirmed Service Customer
12/25/2025
Very professional
12/26/2025
Thank you for your professional and reassuring feedback. We truly appreciate your trust and look forward to assisting you again.
VALPARAISO, IN
Mary V|2019 Buick Encore
Confirmed Service Customer
12/26/2025
There was a slight mishap to my vehicle while being serviced. But it's to be repaired and I should be better able to say how satisfied I will be. Thank you !
12/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LANSING, IL
Fletcher W|2026 GMC Acadia
Confirmed Service Customer
12/29/2025
It was excellent
12/30/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
MERRILLVILLE, IN
Jay R|2020 Buick Envision
Confirmed Service Customer
12/29/2025
Jim Lagestee was waiting for me in the service drop-off lane and got my work started right away. The length of time my car's servicing took was what I expected. The car was washed and looked great when I got it.
12/30/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
CRETE, IL
Frank W|2016 Buick Enclave
Confirmed Service Customer
12/31/2025
Kavin is excellent with costumer, explanation of the problem.
1/1/2026
Thank you for recognizing Kavin’s excellent customer care and clear explanations. We’re glad he made your visit easy and informative.
CROWN POINT, IN
Sandra S|2023 Buick Envision
Confirmed Service Customer
12/31/2025
prompt service and very efficient
1/1/2026
We appreciate your kind words about our prompt and efficient service. Making your visit smooth is always our goal.
SAINT JOHN, IN
Rory C|2023 Buick Enclave
Confirmed Service Customer
1/1/2026
First class service
1/2/2026
Thank you for the excellent compliment. Delivering first-class service is always our priority. We’re glad it showed during your visit.
CROWN POINT, IN
Henry G|2026 Buick Enclave
Confirmed Sales Customer
1/1/2026
everyone was EXCELLENT!!
KEITH VOOYS
1/2/2026
We appreciate the enthusiastic praise. It’s great to hear everyone delivered excellent service. Thanks for sharing such positive feedback.
DYER, IN
Marianne S|2025 Buick Envista
Confirmed Sales Customer
1/1/2026
Since the moment we walked in everything went smooth, did not have any difficulties. Never felt pressured to purchase the vehicle, Michael answered all our questions, and helped is throughout the process! Very happy with this dealer.
MICHAEL KOWALKE
1/2/2026
We appreciate this wonderful and detailed review. Michael’s pressure-free guidance and clear answers are exactly what we aim for. We’re thrilled you left feeling confident and happy.
CHICAGO, IL
James L|2026 Buick Envision
Confirmed Sales Customer
1/1/2026
Great young salesman not pushy helpful and patient personable great experience hope all employees are on his level
MICHAEL KOWALKE
1/2/2026
Thank you for the encouraging and detailed feedback. We’re proud to hear our young salesman delivered such a patient and personable experience. Your kind words mean a lot to our entire team.
HEBRON, IN
Timothy K|2016 Buick Envision
Confirmed Service Customer
1/2/2026
Fast and complete service. Couldn’t be happier
1/3/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
CROWN POINT, IN
Daniel S|2025 GMC Acadia
Confirmed Service Customer
12/24/2025
Everyone i talked to was AWESOME! So friendly its kind of scary! Nice people, quick and efficient, took good care of me, and my 2025 GMC Acadia.
12/26/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
HAMMOND, IN
Donald P Schepel & E S|2019 Buick Envision
Confirmed Service Customer
12/29/2025
Good service
12/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ST JOHN, IN
Vicki J|2024 GMC Terrain
Confirmed Service Customer
12/31/2025
Nick and the service department did a terrific above and beyond expectations with accommodating my unexpectant car repair need
1/1/2026
We’re delighted to hear Nick and the service department went above and beyond for your unexpected repair. Providing exceptional care in every situation is our goal.
HIGHLAND, IN
Nancy E|2026 Buick Encore GX
Confirmed Sales Customer
1/1/2026
Great experience from start to finish… Sales manager, sales, person, business manager. Wouldn’t change his thing!
DANIEL QUINONES
1/2/2026
Thank you for such an outstanding review. We’re thrilled to know our entire sales and management team made your experience seamless from start to finish. We’re honored to have earned your confidence.
CROWN POINT, IN
David K|2021 GMC Yukon
Confirmed Service Customer
1/1/2026
great great great service
1/2/2026
Thank you for the enthusiastic feedback. We’re thrilled our service left such a strong impression. It’s always a pleasure serving you.
MUNSTER, IN
Julius A|2024 GMC HUMMER EV SUV
Confirmed Service Customer
1/1/2026
A
1/2/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
STEGER, IL
George K|2024 Buick Envision
Confirmed Service Customer
1/2/2026
The entire staff was very courteous. They took care of my oil change., At a fair price.
1/3/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
Eric K|2026 GMC Terrain
Confirmed Sales Customer
1/2/2026
Friendly. No hassle. No pressure.
BRUCE LICHTENFELD
1/3/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DYER, IN
Timothy P|2017 Buick LaCrosse
Confirmed Service Customer
1/2/2026
Great service as always.
1/3/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
VALPARAISO, IN
Jeffery C|2025 Buick Envision
Confirmed Service Customer
1/3/2026
Since switching my service over to Schepel from another local dealership, I couldn't be happier with the courtesy shown, communication given and the overall service of Schepel Buick. Working with Lisa and most of all, her taking the time to ask and listen first instead of just pushing me through the line to any issues is key to a long lasting relationship.
1/4/2026
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
Daniel V|2020 GMC 1500 Sierra
Confirmed Service Customer
1/5/2026
Professional, friendly, always updating till the job is done. Great job to Schepel Service department
1/6/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MUNSTER, IN
Robert M|2023 GMC Acadia
Confirmed Service Customer
1/5/2026
Always a pleasurable experience with service department. They are right on point, from drop off to explaining services and cost. Work completed by time I was told it would be.
1/6/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Pamela S|2011 Buick Enclave
Confirmed Service Customer
1/5/2026
Thank you Jim! You are the best! I appreciate your care and knowledge. You take such genuine care for my safety while completing the evaluation and reviewing the service needs for my car.
1/6/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
CHICAGO, IL
Douglas J|2023 Buick Envision
Confirmed Service Customer
1/6/2026
As always, excellent service.
1/7/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Nicholas C|2024 Buick Encore GX
Confirmed Service Customer
1/7/2026
Service at Schepel is always prompt and on time
1/8/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
MUNSTER, IN
Gary R|2022 GMC Canyon
Confirmed Service Customer
1/7/2026
Pleasant
1/8/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Dennis W|2022 GMC 1500 Sierra
Confirmed Service Customer
1/7/2026
Exceeded my expectations. I was met by my service advisor before I got out of the car. When I went inside, I was greeted by all the other advisors. My salesman saw me and said hello. Just an overall great experience!
1/8/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
UNION MILLS, IN
Dennis M|2020 GMC 1500 Sierra
Confirmed Service Customer
1/2/2026
Friendly and quick service
1/3/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
WHEATFIELD, IN
Bob J|2018 GMC 1500 Sierra
Confirmed Service Customer
1/6/2026
Servise was very good with all work gone as promised and in a timely manner . Matthew kept me informed of progress of my truck and notified me immediately when it was done. everyone at the dealership treated me with respect and were very friendly.
1/7/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
VALPARAISO, IN
Terry G|2019 Buick Regal
Confirmed Service Customer
1/6/2026
I talked to the service representative to make confirm the necessary work my vehicle needed and my receipt shows that all the necessary services that my vehicle needed were done. And getting the appointment made online was ok, along with the confirmation. The waiting room is decent and provides the coffee and bottled water. So, I have no complaints about Schepels service department at all. Overall, I would say Schepel's service department is one of the best in this area.
1/7/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
Joseph M|2021 Buick Enclave
Confirmed Service Customer
1/8/2026
Jim Lagastee is the best service specialist on the planet. He goes out of his way every time I need help.
1/9/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
CROWN POINT, IN
Larry H|2023 Buick Encore GX
Confirmed Service Customer
1/8/2026
Nick was able to solve a problem we were having with our door locking system. It was a pleasure dealing with him.
1/9/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DYER, IN
Robert G|2019 Buick Enclave
Confirmed Service Customer
1/8/2026
Service was great and on time
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HAMMOND, IN
Cindy M|2018 Buick Enclave
Confirmed Service Customer
1/9/2026
Scheduling is made easy, work is done in a timely manner,. and service staff member, Jim Lagastee, is always very helpful and considerate in getting my car taken care of along with my transportation needs.
1/10/2026
We truly appreciate this thoughtful review. It’s wonderful to hear Jim consistently makes scheduling simple and ensures both your vehicle and transportation needs are well taken care of.
CROWN POINT, IN
Rod K|2019 Chevrolet Tahoe
Confirmed Service Customer
1/7/2026
Very fast professional service! Feel very safe and satisfied!
1/7/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
DYER, IN
Antonio O|2024 GMC Terrain
Confirmed Service Customer
1/7/2026
I was cordially greeted and welcomed by my service adviser Lisa. Explained the service options in a concise and professional manner. The service was completed in a timely manner.
1/8/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SAINT JOHN, IN
Patrick M|2020 Buick Enclave
Confirmed Service Customer
1/9/2026
Great service
1/10/2026
We appreciate the great review. It’s always rewarding to know our service met your expectations.
CROWN POINT, IN
Edward K|2023 Buick Encore GX
Confirmed Service Customer
1/9/2026
Mechanic needs to complete the inspection. The battery check is consistently not completed. I did call into the service writer. If I am paying close to $100, I expect complete service.
1/10/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CROWN POINT, IN
Susan P|2020 GMC Terrain
Confirmed Service Customer
1/9/2026
great
1/10/2026
We appreciate the positive feedback. It’s great to know your experience was a good one.
HOBART, IN
Anthony P|2013 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
Had an oil change& tire rotation for 8:00 a.m. arrived at 7:45 met Jim Lagestee & said to go & get some coffee will come tell me the car is done. At 09:20 a.m. told me the car was done.Paid my bill & noted my car was also washed nice touch for doing that. Wish to thank Jim for a job well done Thank you Anthony Pustelnik
1/10/2026
Thank you for the detailed and thoughtful review. We’re glad Jim made your visit smooth and welcoming, and that the car wash was a nice finishing touch to your service experience.
MERRILLVILLE, IN
Eugene And Gwendolyn J|2011 GMC Terrain
Confirmed Service Customer
1/9/2026
Matthew explained in detail all area of the car needed repairs. Therefore we were able to get the necessary/critical repairs done right away. Also took time to price check with coupons.
1/10/2026
We appreciate this thoughtful feedback about Matthew. It’s great to hear his clear explanations and effort to find savings helped you take care of the most important repairs.
GARY, IN
William T|2022 GMC Terrain
Confirmed Service Customer
1/10/2026
The Schepel GMC service team is the best! Jim Lagestee is my "Top Gun" and he always makes me happy. The service work was done very well in a timely manner. Happy New Year to the best of the best. Yours truly, Wm. D. Teach
1/11/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CROWN POINT, IN
William C|2024 Buick Envision
Confirmed Service Customer
1/11/2026
Staff is always courteous, knowledgeable, and extremely helpful
1/12/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
VALPARAISO, IN
Randall R|2016 GMC 1500 Sierra
Confirmed Service Customer
1/12/2026
Excellent Again. I purchase our Sierra in 2016. There was a brake pump which needed replacement. Our quote from a local shop was +$600.00. The dealership reported the pump was covered under a special recall from GMC. This was the second time in a 4 month period where the dealership saved my family hundreds of dollars. They are the best in the region.
1/13/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
DYER, IN
Gary B|2002 GMC Envoy
Confirmed Service Customer
1/13/2026
Working on an older vehicle has it's challenges but they service department at Schepel is great! Matthew Perry always takes good care of us!
1/14/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
SCHERERVILLE, IN
Wendy C|2024 Buick Envision
Confirmed Service Customer
1/13/2026
This dealership is outstanding. Shout out to Lisa in service and Shannon in sales. Two amazing ladies!
1/13/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
FRANKFORT, IL
Harriet R|2026 GMC Terrain
Confirmed Sales Customer
1/15/2026
I have been a Schepel Buick customer for well over thirty years. I patronize them because of their reputation and their employees. This time I purchased a 2026 Terrain Elevation from L.T. He was most eager to please me and certainly did. I have every intention of remaining a smiling Schepel customer!
LAQUELL TAYLOR
1/16/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
MUNSTER, IN
Fred W|2021 GMC Yukon XL
Confirmed Service Customer
1/15/2026
Very fast and friendly customer service
1/16/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
MERRILLVILLE, IN
Peter M|2023 Buick Encore GX
Confirmed Service Customer
1/15/2026
Everyone was polite and efficient.
1/16/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CROWN POINT, IN
Robert D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/12/2026
Pleasant experience. Great salesperson.
BRUCE LICHTENFELD
1/13/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LOWELL, IN
Frank M|2017 Buick Encore
Confirmed Service Customer
1/13/2026
Matthew Perry, has always been very helpful, and as the process unfolds, gives up updates on the progress of our vehicle. We also have never had any complaints on the actual service being done.
1/14/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SAINT JOHN, IN
Keary B|2009 Chevrolet Impala
Confirmed Service Customer
1/13/2026
the technician new exactly what to do. The parts were readily available. I had very little down time
1/13/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
VALPARAISO, IN
Tammy R|2026 Buick Envision
Confirmed Sales Customer
1/13/2026
very pleasant, very knowledgeable on the new car and did not take a long time
RHONDA EICKSTAEDT
1/14/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HIGHLAND, IN
Rhonda E|2025 Buick Envista
Confirmed Service Customer
1/15/2026
Jim L. is great as always.
1/16/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
GRANT PARK, IL
Richard C|2020 GMC 1500 Sierra
Confirmed Service Customer
1/16/2026
Dwayne in service is always helpful and Knowledgeable
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CROWN POINT, IN
Rhoda V|2001 GMC Yukon XL
Confirmed Service Customer
1/16/2026
We needed some work done on our older vehicle. We had a lot of questions. So thankful for a knowledgeable service writer who was kind and patient as he explained the work that needed to be done. All work was done professionally and in a timely manner
1/17/2026
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
HIGHLAND, IN
Precious A|2025 Buick Encore GX
Confirmed Service Customer
1/18/2026
Fixed my vehicle great! And in a timely manner!
1/19/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GARY, IN
Gregg S|2023 GMC Sierra 2500 HD
Confirmed Service Customer
1/16/2026
Exceptional Service
1/17/2026
Hi there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
CHESTERTON, IN
Michael L|2026 Buick Enclave
Confirmed Sales Customer
1/17/2026
Our sales rep, Michael Kowalke, was amazing to work with. He was so patient. And, very knowledgeable and informative. It was a very pleasant experience!
MICHAEL KOWALKE
1/18/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CROWN POINT, IN
Nicholas M|2017 Chevrolet Colorado
Confirmed Service Customer
1/20/2026
All good!
1/21/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SCHERERVILLE, IN
Erika B|2016 Buick Encore
Confirmed Service Customer
1/18/2026
Lois, the red 2016 Buick Encore, had a great regular service experience. Jim Werges was the service consultant that usually worked with her. Although Lois did miss Jim W., she was glad about his promotion, well deserved, she may add. Nick worked with Lois this time and she was pleased. Lois noticed that Nick was already schooled in “going the extra mile”, as is the entire staff at Schepel.
1/19/2026
Thank you! We’re glad to hear you had a great service experience, and we appreciate your kind words about our team. We look forward to assisting you again soon!
CEDAR LAKE, IN