Our Reviews
Robert M|2023 GMC Terrain
Confirmed Service Customer
3/16/2026
Excellent service every time I have my car worked on.
3/20/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CROWN POINT, IN
Roger M|2026 GMC Acadia
Confirmed Service Customer
3/20/2026
I had a good experience our salesman Keith was very informative. No pressure, it was a pleasure doing business with you.
3/20/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CROWN POINT, IN
Michael W|2024 GMC Terrain
Confirmed Service Customer
3/20/2026
Timely and service tech were very courteous
3/21/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CROWN POINT, IN
Lawrence B|2023 Buick Envision
Confirmed Service Customer
3/17/2026
Clean facilities, organized, friendly staff, very helpful, and efficient service.
3/21/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CHESTERTON, IN
Michael S|2025 Buick Encore GX
Confirmed Service Customer
10/21/2025
Friendly great service and trust
10/22/2025
Friendly, trustworthy service is exactly what we strive for! Thank you for noticing, and we can’t wait to provide the same great experience the next time you stop by.
HOBART, IN
William T|2022 GMC Terrain
Confirmed Service Customer
10/23/2025
My experience was outstanding thanks to Jim Lagestee and your shop service team. I'm extremely happy with my new Michelin "Defender 2" tires that he recommended for my Terrain. Also, the alignment and oil change was necessary and great. Thanks for being my "Forever Dealer". As Always, S.O.B. (Sweet Old Bill)
10/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CROWN POINT, IN
Duane S|2018 GMC 1500 Sierra
Confirmed Service Customer
10/23/2025
Everyone was very good at answering my questions
10/24/2025
Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Schepel Buick-GMC, INC.
VALPARAISO, IN
Leandra C|2020 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Great service as always, every since I've been going there.
10/23/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
GARY, IN
Gena P|2025 Buick Envision
Confirmed Sales Customer
10/22/2025
Buying a car at Schepel was a great experience
RHONDA EICKSTAEDT
10/23/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
LOWELL, IN
Rosa F|2020 Chevrolet Equinox
Confirmed Service Customer
10/24/2025
Great service
10/25/2025
Hello, thank you for sharing your positive experience! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
EAST CHICAGO, IN
John B|2016 GMC Canyon
Confirmed Service Customer
10/24/2025
Every thing was completed in a timely fashion and all issues were fixed
10/25/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!
CROWN POINT, IN
Anthony B|2020 GMC 1500 Sierra
Confirmed Service Customer
10/28/2025
Brought My GMC Sierra Denali in for a new tires. Keep in mind there were no issues with the truck when I dropped it off. I picked the truck up and as I’m driving down us 30 it was visible the steering was off center considerably. This wasn’t an issue when I dropped it off and I paid for an alignment with the tire installation. So I returned to the dealership to get the problem resolved. After additional couple of hours waiting at the dealership I was informed it had been resolved. As soon as I started driving I could tell it had improved but it was not the way I brought it in which prompted a 3rd trip to the dealership in one day I had to swap vehicles with my wife and have her wait on it so i didn’t miss an important Dr appointment. My wife informed me that service seemed annoyed that we were back to correct a problem on a 75,000 dollar vehicle that it didn’t have when we brought it there after spending almost 1300.00 and 8 hours of our time. I’ve been a Schepel customer for over 25 years and understand it’s not perfect world and things happen but it should’ve be handled better when a had to come immediately. There should not have needed the third time. This is not the Schepel experience I’m used to. Very Disappointed I i bypass three other GM dealers to do business with Schepel.
10/29/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HIGHLAND, IN
Robert C|2026 GMC Yukon
Confirmed Sales Customer
10/31/2025
Ron Lubarski is great to work with
RONALD LUBARSKI
10/31/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HIGHLAND, IN
James M|2017 GMC Acadia
Confirmed Service Customer
10/25/2025
Needed new wiper blades and went in without an appt and was taken care of very quickly. Jim L. always takes great care of me. Don't ever let him retire. Thank you again Schepel for great service again.
10/26/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CEDAR LAKE, IN
Joan D|2012 Buick Regal
Confirmed Service Customer
10/25/2025
Every thing was great. Matt has always taken great care of my Buick Joan
10/26/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWN POINT, IN
Roger M|2025 GMC Yukon
Confirmed Sales Customer
10/25/2025
Dan Quinones was the best salesman i ever had and I am 72 years old. He was informative and made all the necessary transactions to transition from my 2019 Yukon to the 2025.
DANIEL QUINONES
10/26/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
MUNSTER, IN
David G|2020 GMC Canyon
Confirmed Service Customer
11/2/2025
Service department is very thorough and professional. Mike was great at keeping me informed and gave excellent advice!
11/3/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GRIFFITH, IN
Cathy H|2014 Buick Regal
Confirmed Service Customer
11/5/2025
Michael C. went above and beyond to help make my experience great even though there were some issues. Thanks Michael
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
LOWELL, IN
Kenyetta W|2019 Buick Enclave
Confirmed Service Customer
11/5/2025
My husband took the vehicle in but he said everything went well. No issues. Service was quick and friendly.
11/6/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
Crown Point, IN
Debra M|2013 Buick Enclave
Confirmed Service Customer
11/5/2025
I feel safe at Schepel, they keep me up in anything my car might need. I’m a widower and know nothing about cars so I really rely on them. Jim Lagestee is the best.
11/6/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
LOWELL, IN
Maria H|2024 GMC Sierra 1500
Confirmed Service Customer
11/5/2025
Well customer service was absolutely amazing!! Very nice and respectful people! The technicians and mechanics were awesome fix the problem on my truck and was set to go! Would recommend to friends and family. And got a free courtesy car wash thanks again!
11/6/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
HAMMOND, IN
Gary J|2018 Buick Enclave
Confirmed Service Customer
10/24/2025
Schepel provided me with a loaner car while they serviced my car which was essential in order to get my daily appointments done. They did a great job and had my car completed by the end of the day. Jim Legastee is very good to deal with and puts me at ease knowing everything will be taken care of professionally.
10/25/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALPARAISO, IN
Mark K|2017 GMC Acadia
Confirmed Service Customer
10/24/2025
First of all dealing with Jim Werges is always great. I had the car in for service 2 out of 3 things were fixed but the transmission issue wasn’t resolved they stated it performed as designed. Since having the car it has been in for service countless times for the same issue and having the torque converter replaced twice and other things fixed and or replaced. Now if it messes up again I will have to take it back to be checked?
10/25/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CEDAR LAKE, IN
Michael K|2017 Chevrolet Tahoe
Confirmed Service Customer
11/1/2025
I had a thermostat issue, a digital screen issue, needed an oil change and rear shocks replaced. All was done very well and my service technician Jim W. was great and kept me informed on the progress.
11/2/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CROWN POINT, IN
Carlos S|2023 GMC Acadia
Confirmed Service Customer
11/2/2025
Excellent service. Thank you
11/3/2025
Hi there, thank you so much for your positive comments about Schepel Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
EAST CHICAGO, IN
Beverly P|2018 GMC Terrain
Confirmed Service Customer
11/2/2025
Great service. Dwayne was the BEST!
11/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
VALPARAISO, IN
John R|2020 GMC 1500 Sierra
Confirmed Service Customer
11/6/2025
What a great TEAM
11/7/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
PORTAGE, IN
Annie G|2024 Buick Envista
Confirmed Service Customer
11/6/2025
Mr. Michael is super nice. Very knowledge able.
11/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PORTAGE, IN
Dennis M|2022 Buick Envision
Confirmed Service Customer
10/23/2025
Everyone is always pleasant and professional. Great at communicating, and the quality of the work is excellent.
10/24/2025
Hello, we are glad we could help! Thank you, and have a fantastic day!
GRIFFITH, IN
Marilyn D|2015 GMC Acadia
Confirmed Service Customer
10/23/2025
Jim Lagestee is always very helpful and good to deal with.
10/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DYER, IN
Ruth V|2024 GMC Terrain
Confirmed Service Customer
10/30/2025
The dealership is very neat very organized and they were very prompt and getting my service done. I did not have to wait long.
10/30/2025
It’s wonderful to hear that our dealership’s organization, neatness, and prompt service made your visit easy! Efficiency and professionalism are what we strive for, and we’ll keep that same level of care ready for every future appointment.
BEECHER, IL
Stefan M|2019 GMC 1500 Sierra
Confirmed Service Customer
11/4/2025
Thy were friendly and knowledgeable thanks
11/5/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Todd V|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
Knowledgeable and friendly assistance
DANIEL QUINONES
11/5/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WILLOWBROOK, IL
Paul V|2021 GMC Canyon
Confirmed Service Customer
11/6/2025
Excellent dealership.
11/7/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
DYER, IN
Todd O|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/7/2025
Great people red carpet service
KEITH VOOYS
11/8/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HIGHLAND, IN
David K|2017 Chevrolet Traverse
Confirmed Service Customer
11/10/2025
Awesome service
11/11/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GRIFFITH, IN
Luther S|2017 GMC Canyon
Confirmed Service Customer
11/10/2025
were fast, happy with the work done
11/11/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWN POINT, IN
Roy M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/12/2025
Fast and friendly. Good experience. I’ll be back when I need another.
DANIEL QUINONES
11/13/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
WESTVILLE, IN
Robert R|2019 GMC Acadia
Confirmed Service Customer
11/3/2025
Lisa did a great job! I had a trouble code come up on my Driver Info Center and she got me in right away. Problem solved!
11/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
HIGHLAND, IN
John G|2021 GMC 1500 Sierra
Confirmed Service Customer
11/5/2025
Great dealership. Great service. Great people.
11/6/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CEDAR LAKE, IN
Ryan R|2014 Chevrolet Impala
Confirmed Service Customer
11/5/2025
James (Jim) Lagestee is a great service advisor and was very courteous and hospitable! Always enjoy my visits to Schepel when getting my 2014 Chevy Impala serviced.
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
GARY, IN
Larry A|2026 Buick Enclave
Confirmed Sales Customer
11/7/2025
Picked up a new car...fine
BRUCE LICHTENFELD
11/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!
VALPARAISO, IN
Anna Mae T|2017 Buick Envision
Confirmed Service Customer
11/8/2025
Love this place
11/9/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CEDAR LAKE, IN
Guy C|2019 Buick Envision
Confirmed Service Customer
11/12/2025
Dwayne is always friendly and helpful.
11/13/2025
Hello! Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
VALPARAISO, IN
Frank A|2022 Buick Encore GX
Confirmed Service Customer
11/12/2025
The car was fixed perfectly
11/13/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
DYER, IN
Robin N|2024 GMC Yukon XL 1500
Confirmed Service Customer
11/13/2025
I always have a great experience with the service department at your dealership. 99% of the reason I bought another car from Schepel was because of service rep Jim W. promoting him was a wise decision, but so sad for those of us who have learned to depend on him for his kindness and understanding.
11/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LOWELL, IN
Thomas F|2014 Buick Enclave
Confirmed Service Customer
10/29/2025
Car was brought in for what I thought was a thermostat but the tech ran diagnostics and found it was a temp sensor. Glad I didn’t attempt it myself because after I would have changed the thermostat I would still have the same problem.
10/30/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
CRETE, IL
Lynne K|2020 Buick Envision
Confirmed Service Customer
10/29/2025
Awesome service, except when my battery was t warrantied as it should since my car was PURCHASED 2022!!!! You ripped me off Mr Gen Manager! The service technicians are amazing.
11/3/2025
Our team has acknowledged this review.
CROWN POINT, IN
Walter N|2026 GMC Terrain
Confirmed Sales Customer
10/31/2025
Salesman Kiwi, couldn’t have been any more friendlier and helpful. As mentioned before, he helped us get to the numbers we were satisfied with to seal the deal. Pleasant doing business with him and your dealership.
KEITH VOOYS
10/31/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HIGHLAND, IN
Je Neane G|2024 Buick Envista
Confirmed Service Customer
11/1/2025
Every time I come to the dealership I have an excellent visit. Mike ALWAYS update me on what to do and he always make she he inform me of what service is next or due on my vehicle. I enjoy my visits at Schepel Buick.
11/2/2025
Hello, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
SOUTH HOLLAND, IL
Randall R|2022 GMC Yukon
Confirmed Service Customer
11/10/2025
I have been buying and taking my vehicles to Schepel in Merrillville for 30+ years. They are the gold standard for a car/truck dealership. They are what others try to be. This last repair service appointment was no different. I thank their staff and ownership.
11/11/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
Thomas M|2025 GMC Acadia
Confirmed Sales Customer
11/12/2025
Schepels offers a friendly, stress free opportunity to purchase a new car. Dan Quinones’s the best. He is helpful and very knowledgeable about the car he sells. He is curious and respectful. I felt comfortable & at ease making my buying decision.
DANIEL QUINONES
11/13/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
HIGHLAND, IN
Pamela L|2024 Buick Envision
Confirmed Service Customer
10/27/2025
Always very friendly and knowledgeable. The service department and the mechanics keeps me informed as to what is going on with my car and the end results. When we have questions they are always quick to respond. We trust Schepel with our vehicles and will continue to do business with them in the future!
10/28/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CEDAR LAKE, IN
Hilda L|2026 GMC Yukon XL 1500
Confirmed Sales Customer
10/30/2025
Willing to work with us, friendly
RHONDA EICKSTAEDT
10/30/2025
Thank you for your kind words! Being willing to work with you while keeping the experience friendly is exactly what we strive for. We’ll continue providing that same approachable, helpful service every time you visit.
CALUMET CITY, IL
William G|2026 GMC Sierra 1500
Confirmed Sales Customer
10/31/2025
Friendly helpful and we’re wonderful about making sure we knew how to work the truck!
RHONDA EICKSTAEDT
10/31/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Brian A|2019 GMC 1500 Sierra
Confirmed Service Customer
11/6/2025
goog job
11/7/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Ian L|2025 GMC Acadia
Confirmed Sales Customer
11/12/2025
Great customer service from everyone we met there!
KEITH VOOYS
11/13/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
Shelley S|2018 Buick Enclave
Confirmed Service Customer
11/12/2025
I’m confident that I will get the best service from the team at Schepel and never not satisfied. Jim Werges is the best! Everyone on staff is very friendly. The service is fast and efficient and I always get a visit in with my salesman Keith Vooryes.
11/13/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
ST. JOHN, IN
Michael W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/14/2025
It was a quick and easy transaction. I told the salesman what my bottom line was, and he got it done.
DANIEL QUINONES
11/15/2025
We’re glad to hear your transaction was quick and easy, just the way it should be! Knowing the salesman was able to meet your bottom line and get everything done smoothly is exactly the kind of experience we aim to provide. May every step of your journey—from signing to driving—feel as satisfying as that moment when everything falls neatly into place.
SCHERERVILLE, IN
Rebecca G|2026 GMC Sierra 1500
Confirmed Sales Customer
11/12/2025
Rhonda is always wonderful to work with. She makes the entire process so easy. She takes time to make sure we understand everything on the new vehicle and helps us set-up On-Star before we leave. We have bought at least 6 cars with Rhonda and refer all of our friends and family to her. The business office is always quick and efficient. We will keep coming back to Schepel!
RHONDA EICKSTAEDT
11/13/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Schepel Buick-GMC, INC.! We sincerely value your business and look forward to your next visit. Take care!
SAINT JOHN, IN
Robert G|2025 Buick Enclave
Confirmed Service Customer
11/13/2025
They always take care of me and my family. They make it easy and give great advice.
11/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SAINT JOHN, IN
Andrew W|2024 GMC Terrain
Confirmed Service Customer
11/17/2025
Always very friendly, professional and quick
11/18/2025
Thank you for your kind feedback — hearing that every visit is friendly, professional, and quick wraps your review in exactly the smooth, dependable energy we aim to deliver.
PORTAGE, IN
Frank L|2024 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
I’d not stay dropped it off
11/18/2025
Thank you for your brief note — even with a simple drop-off, we aim to make the experience feel effortless from start to finish.
MERRILLVILLE, IN
Thomas W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/17/2025
First Truck Experience, very nice People, lots of knowledge and they could answer all of my questions. Even when the new Truck broke down, fast reaction and immediate help. I can only recommend that dealership.
RHONDA EICKSTAEDT
11/18/2025
Your detailed and heartfelt review truly stands out — we’re glad your first truck experience was met with knowledgeable support and quick help when you needed it most, leaving the whole journey feeling reliably in good hands.
CHESTERTON, IN
Benjamin S|2024 Buick Envista
Confirmed Service Customer
11/18/2025
It's just a great Dealership.
11/19/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
HAMMOND, IN
Kevin L|2026 GMC Sierra 1500
Confirmed Sales Customer
11/20/2025
Salesman was the perfect personality for me. Very knowledgeable. Not pushy
DARRELL ROBERTSON
11/21/2025
Your warm and enthusiastic praise about your salesman’s knowledge, personality, and non-pushy approach means a lot—thank you for sharing!
CHICAGO HEIGHTS, IL
Cornelis V|2020 GMC Acadia
Confirmed Service Customer
11/24/2025
Oil change and service
11/25/2025
Thanks for your straightforward feedback! We’re glad your service needs were met efficiently, and we look forward to continuing to keep your vehicle in top condition.
DYER, IN
Monica L|2019 Buick Envision
Confirmed Service Customer
11/13/2025
Everything went very well. All work completed in a timely fashion.
11/14/2025
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALPARAISO, IN
Charles P|2017 GMC 1500 Sierra
Confirmed Service Customer
11/15/2025
Always Great
11/16/2025
Hi there, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
CROWN POINT, IN
Steven M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/15/2025
Thorough and pleasant experience
DANIEL QUINONES
11/16/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Clifford V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
Quick
11/20/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
VALPARAISO, IN
Louise F|2006 GMC Envoy
Confirmed Service Customer
11/19/2025
As always great service and friendly people. I love the care that Jim Lagasse gives me when I need to have service done.
11/20/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
HOBART, IN
Richard L|2026 Buick Enclave
Confirmed Sales Customer
11/20/2025
Sales person was helpful, courteous and knowledgeable
DANIEL QUINONES
11/21/2025
Your warm and positive feedback about our salesperson’s helpfulness, courtesy, and knowledge truly makes our team proud.
CROWN POINT, IN
David S|2024 Buick Envision
Confirmed Service Customer
11/22/2025
I needed a new tire due to having a bulge in the sidewall. Jim W preferred it for me and set up the appointment to come in and have it replaced.
11/23/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
WHITING, IN
Fletcher W|2017 GMC Acadia
Confirmed Service Customer
11/24/2025
Jim was so courteous to me. He explained everything that was going to happen to my car and it was so.
11/25/2025
Jim will be glad to hear your kind words! We pride ourselves on clear explanations and courteous service, and it’s wonderful to know it made your experience smooth. We look forward to serving you with the same care next time!
MERRILLVILLE, IN
Ewart A|2025 GMC Yukon XL 1500
Confirmed Service Customer
11/26/2025
RARA RARA !!!! SPECTACULAR !!!! CUSTOMER SERVICE AGENTS ARE PLEASANT PATIENT KIND HELPFUL SKILLFUL AND TRUTHFUL !!!! I WANT TO THANK MR MATTHEW PERRY FOR HIS FANTASTIC CUSTOMER SERVICE !!!! EWART G ABNER III
11/27/2025
Wow! Thank you for such an energetic and spectacular review! Matthew will be delighted to hear your praise for his fantastic customer service. Your recognition of our team’s patience, skill, and honesty truly makes our day shine!
CHICAGO, IL
Ralph F|2019 GMC Terrain
Confirmed Service Customer
11/3/2025
Had the appointment for service and was taken in on time. The service writer was courteous and and kept me informed. As suspected, I needed a new battery.
11/4/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SCHERERVILLE, IN
Sandra B|2025 Buick Envista
Confirmed Sales Customer
11/14/2025
Fast and Friendly Service. Usually, I am in a dealership all day trying to finalize a sale. However, Michael K. did a great job explaining everything and the transaction went smoothly. I love my new Buick Envista Avenir
MICHAEL KOWALKE
11/15/2025
Michael will be happy to hear this! Enjoy your new Buick Envista Avenir, and we look forward to your next visit.
HOBART, IN
David F|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/14/2025
I was treated very well. The salesman was very helpful. He answered all my questions and he explained every thing I need to know about the truck.
BRIAN SCHIESSER
11/15/2025
We’re thrilled you felt well cared for! Your questions are important, and we’re glad we could provide clear answers.
PROSPERITY, SC
Toby P|2025 Buick Envista
Confirmed Sales Customer
11/14/2025
Daniel made our car shopping fun! He is knowledgeable, professional and has a great sense of humor! Love the new Envista. It is so much fun to drive! Thank you Daniel for making this experience so positive!
DANIEL QUINONES
11/15/2025
We’re delighted Daniel made car shopping fun and memorable! Enjoy that new Buick Envista—it sounds like it already brings joy to every drive, carrying a little of Daniel’s positive energy with it.
MERRILLVILLE, IN
Alfred D|2012 GMC Acadia
Confirmed Service Customer
11/19/2025
Best Service writer is Jim Werges out there and the service dept. is Great
11/20/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CROWN POINT, IN
Benedict Y|2026 GMC Terrain
Confirmed Sales Customer
11/20/2025
Personel are very kind and professional
DARRELL ROBERTSON
11/21/2025
Your warm and appreciative note about our kind and professional staff is wonderful—we’ll be sure to share your praise with the team.
HEBRON, IN
Patrick V|2022 GMC Yukon
Confirmed Service Customer
11/20/2025
Kind, helpful and knowledgeable service writers, every time!
11/21/2025
Your warm and appreciative note about our service writers is wonderful—kind, helpful, and knowledgeable is exactly how we aim to serve every time.
HIGHLAND, IN
Thaddeus C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/1/2025
Didn’t even know about this dealer until I started a GMC search for a Sierra truck. After working with another dealer in Grand Rapids and having an issue with the discounts offered, I found a truck a Schepel. Called them and they gave me a little better price than the other dealers price including the GM employee discount. Was very impressed. Salesman was very helpful.
DANIEL QUINONES
12/2/2025
Your detailed and thoughtful review is truly appreciated—discovering us through your GMC Sierra search and finding better pricing along with a helpful salesperson makes your experience especially rewarding. We’re glad we could impress from the start.
STEVENSVILLE, MI
Neal B|2026 GMC Canyon
Confirmed Sales Customer
11/6/2025
Easy to order on my GMC App. It was nice to receive the 20% discount
GARRET VANDER ZEE
11/7/2025
Hi there, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
LANSING, IL
Milan M|2024 GMC Sierra 1500
Confirmed Service Customer
11/18/2025
Nice and friendly customer service. Got my vehicle in and out in a timely manner. Super happy
11/19/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SAINT JOHN, IN
Donna M|2018 GMC Acadia
Confirmed Service Customer
11/21/2025
Didn't have an appointment but an emergency came up and they were able to squeeze me in that day. Such great service.
11/22/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
DYER, IN
Walter C|2020 GMC Terrain
Confirmed Service Customer
11/21/2025
It went very smoothly as usual
11/22/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CEDAR LAKE, IN
Edward T|2019 Buick Enclave
Confirmed Service Customer
11/22/2025
Great job! I couldn't be happier. I know my car is in good hands when having it serviced at Schepel.
11/23/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
DYER, IN
Patricia W|2011 Buick Lucerne
Confirmed Service Customer
11/22/2025
As in my previous experiences at Schepel, service was very efficient and my additional requests were handled with no problem. Jim Werges, was very informative about my service, and as always very cordial. He is exceptional in customer service and communication. I will miss dealing with him in the future as he moves to another position within the dealership.
11/23/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
GLENWOOD, IL
Robert M|2026 GMC Yukon
Confirmed Sales Customer
12/1/2025
quick delivery of my 2026 yukon & quick service on adding extra's
RONALD LUBARSKI
12/2/2025
We appreciate your upbeat and efficient feedback—quick delivery of your 2026 GMC Yukon and speedy installation of your extras is exactly the experience we love providing. Enjoy every moment in your new ride.
LOWELL, IN
Denise W|2016 Buick Encore
Confirmed Service Customer
12/1/2025
I took my car in and dropped it off I thought it would take all day but it did not it was done and an hour and a half I was back on the road with my car and happy they check everything that needed to be checked and washed it thank you
12/2/2025
Your wonderfully detailed review is a joy to read—finishing the work far sooner than expected and returning your car clean and checked is exactly the kind of care we strive for. Wishing you many happy miles ahead.
GARY, IN
Christopher Y|2026 GMC Sierra 1500
Confirmed Service Customer
11/14/2025
Everyone at the dealership was friendly and helpful. My service was completed in a timely manner, and I was very satisfied with the experience.
11/15/2025
We’re so happy to hear that everyone you interacted with was friendly and helpful, and that your service was completed efficiently. Your satisfaction is the kind of result we work hard to earn each day. May each return visit feel just as warm and reassuring, like a familiar stop you can count on whenever you need us.
SAINT JOHN, IN
Olivette O|2017 GMC 2500HD Sierra
Confirmed Service Customer
11/26/2025
I can’t say enough good things about Michael in the service department. He is consistently professional, knowledgeable, and genuinely committed to helping customers. Every time I’ve worked with him, he’s taken the time to explain what’s needed, answer my questions clearly, and make sure I feel confident about the work being done. What truly sets Michael apart is his integrity. It’s rare to find someone in this business who is both excellent at what they do and someone I can trust completely. I always know he’s giving me honest recommendations and looking out for my best interest, not just the dealership’s.
11/27/2025
Michael will be delighted to hear your glowing feedback! We’re proud to have someone so professional, knowledgeable, and trustworthy on our team. Your kind words about his integrity and dedication mean a lot—thank you for trusting us with your vehicle.
SCHERERVILLE, IN
Ricardo R|2015 GMC Yukon
Confirmed Service Customer
11/26/2025
Is the best of the best Buick GMC in service thank you
11/27/2025
We appreciate your kind words about our Schepel Buick-GMC service team! Your recognition as “the best of the best” truly inspires our team to keep providing exceptional care.
MERRILLVILLE, IN
Robert R|2019 GMC Acadia
Confirmed Service Customer
11/26/2025
Fantastic job by Michael Cochran and Schepel! Had 30K Maintenance performed, got loaner and everything worked out perfectly. Keep it up!
11/27/2025
Michael and Schepel Buick-GMC crew will be thrilled to hear your praise! We’re glad your 30K maintenance, loaner, and overall experience went perfectly—thank you for your support and encouragement.
HIGHLAND, IN
Sharon N|2020 GMC Acadia
Confirmed Service Customer
12/3/2025
The service was excellent. Working with Jim Werges is always a pleasant experience. He is extremely knowledgeable about the product and and very, very pleasant to work with. We've worked with him for many years along with Darrell and would never ever think of dealing with anyone else at the dealership. They are top notch, for sure!!!
12/4/2025
Your loyalty and detailed praise are wonderful—Jim, Darrell, and the entire team will be delighted to know their knowledge, professionalism, and long-term dedication keep you coming back. Top-notch is exactly the standard we aim for!
DYER, IN
Mark P|2016 Buick Verano
Confirmed Service Customer
12/3/2025
Michael explained that I needed new tires and he explained about the tire pressure monitor sensors-how they work. I also needed new windshield wipers. He did a very fine job in providing the information I needed to for my car maintenance. Thank you very much.
12/4/2025
Thank you for sharing your experience—Michael will be glad to hear that his clear explanations about tires, sensors, and wipers helped you feel confident about your car’s maintenance.
SCHERERVILLE, IN
Mikael S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/13/2025
Service Representative and Body Shop provided above and beyond service levels! Friendly, informative and thorough!
11/14/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SAINT JOHN, IN
Timothy K|2016 Buick Envision
Confirmed Service Customer
11/27/2025
Yet another great service experience. Jim Werges has been my service representative for years and has always gone the extra mile to make sure our 2016 Envision and 2019 Acadia receive all needed maintenance and repair when brought in for service. This time my Buick was brought in to replace a tire service monitor and Jim noticed that it was also nearly time for an oil change. Rather than have me schedule another appointment, he had it done for me while it was there. That is truly what great service is about. Thanks Jim!
11/28/2025
Your beautifully detailed praise for Jim and our service team is the kind of thoughtful feedback that fuels our commitment, and we wrap this message with deep appreciation for your trust and loyalty.
CROWN POINT, IN
Mark F|2025 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
Service was top notch as usual
12/5/2025
We’re honored by your compliment—top-notch service is our favorite standard to maintain! Thank you for noticing our commitment again and again.
SCHERERVILLE, IN
Scott F|2026 GMC Yukon
Confirmed Sales Customer
12/7/2025
Keith was incredible.
KEITH VOOYS
12/8/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
VALPARAISO, IN
Latoya G|2025 Buick Envista
Confirmed Service Customer
12/7/2025
Excellent service!!
12/8/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CALUMET CITY, IL
Roy N|2025 Buick Encore GX
Confirmed Service Customer
12/9/2025
Everything went seamlessly with explanations clear and concise.
12/10/2025
Fantastic to hear everything went smoothly with clear explanations—thanks for letting us know!
SAINT JOHN, IN
John W|2020 Buick Enclave
Confirmed Service Customer
12/9/2025
⭐️⭐️⭐️⭐️⭐️ “I had a great experience at Schepel Buick during my recent service visit. The staff was friendly, professional, and made sure everything was explained clearly. My car was serviced quickly and runs perfectly now. I really appreciated the attention to detail and excellent customer care — I’ll definitely be returning for future maintenance.”
12/10/2025
Fantastic to hear Schepel Buick-GMC provided clear communication and excellent care. We’re thrilled your car is running perfectly and look forward to your next visit!
CROWN POINT, IN
Margaretha M|2020 Buick Enclave
Confirmed Service Customer
12/10/2025
My husband brought our Buick for an oil change. After the oil change he drove home, picked me up and we drove to my cousin's to see his new house all decorated in Crown Point. We left my cousin's house, it was dark. We drove home. After we arrived home I received a text from my cousin. He was EXTREMELY angry as there was oil all over his new driveway in his new house that leaked from our car. So we brought the Buick back and were told there was oil in a pan that should have been removed and was not and the oil must have leaked all over. As much money as were were charged for this oil change, I would think people who work at this dealer should really be careful about these vehicles. This was not a cheap vehicle. It made a mess of my cousin's driveway and my husband spent a lot of time sitting at the dealer worrying about the vehicle and our unhappy family member. My cousin bought a type of cleaner to try to get the oil off his new driveway. it i so cold we do not know if it will work. We were just shocked and annoyed. We really expected better service from our Buick Dealer.
12/15/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CROWN POINT, IN
Regina B|2024 Buick Encore GX
Confirmed Service Customer
11/7/2025
Professional and thorough. Changed oil, checked my brakes and washed my car. Always in and out. I appreciate their service.
11/8/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
PORTAGE, IN
Patricia W|2019 GMC Acadia
Confirmed Service Customer
11/28/2025
Matthew Perry is very considerate of his customers. He went above and beyond to help us out.
11/29/2025
Your generous praise for Matthew is wonderful — going above and beyond for our customers is exactly what we aim for, and we’re thrilled it made a difference for you.
HIGHLAND, IN
Andrew K|2016 GMC Acadia
Confirmed Service Customer
12/2/2025
Its never fun to have a check engine light come on and need service, but Schepel made the best experience as possible. They were able to provide me with a loaner SUV over the weekend. They had my 2016 Acadia Denali repaired very quickly. They also, were kind enough to come to my house to drop off my vehicle and pick up the loaner. I am very impressed with their level of service and their commitment to the customer.
12/3/2025
We’re thrilled to hear your experience with Schepel Buick-GMC turned a stressful situation into a smooth, convenient one. Providing a loaner, quick repairs, and personal vehicle delivery shows our dedication to making every visit as effortless as possible. Your praise for their commitment truly brightens our day.
HOBART, IN
Roger W|2026 GMC Sierra 1500
Confirmed Sales Customer
12/5/2025
Wonderful service Rhonda is the best!!
RHONDA EICKSTAEDT
12/6/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
BEECHER, IL
Henry G|2017 Buick Enclave
Confirmed Service Customer
12/8/2025
excellent service and fast open for repair!
12/9/2025
Thank you for recognizing our fast and excellent service—we’re glad we could get you in and open for repair quickly.
DYER, IN
Paul K|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
12/8/2025
Excellent from beginning to end.
12/9/2025
We appreciate your feedback! It’s great to hear your experience was excellent from start to finish.
HIGHLAND, IN
Daniel K|2016 GMC Terrain
Confirmed Service Customer
12/9/2025
Jim Lagastee always does an amazing job taking care of us and makes sure to deliver outstanding service. It is a pleasure doing business at Schepel!!
12/10/2025
Great to hear Jim consistently provides outstanding service—thanks for the kind words and for choosing Schepel Buick-GMC!
SAINT JOHN, IN
John B|2024 GMC Sierra 1500
Confirmed Service Customer
12/12/2025
Once Steve stepped in things went smooth and fast
12/13/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LOWELL, IN
Rosemary W|2012 GMC Sierra
Confirmed Service Customer
10/22/2025
Problems not fixed
10/22/2025
Hi Rosemary Your husband brought the truck in today and the tire pressure light is not on, and everything is working in that system but your check engine light has come on we will check into that problem and give you a call. Mark Kooi Service mgr.
CROWN POINT, IN
Henry A|2017 GMC Terrain
Confirmed Service Customer
10/22/2025
Accommodate my work schedule and I was able to drive to work in a safe car
10/23/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SOUTH HOLLAND, IL
Willie B|2012 Buick LaCrosse
Confirmed Service Customer
10/22/2025
Very good.
10/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GARY, IN
Fletcher W|2026 GMC Acadia
Confirmed Sales Customer
12/5/2025
Mr. Keith was excellent with me. Keith took the time to answer all my question about the new car. He even had time to go over and over with me as a disable veteran. To show me how things work in the car, where as most people would stop and say I have another appointment.
KEITH VOOYS
12/6/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MERRILLVILLE, IN
Lyn M|2022 GMC Terrain
Confirmed Service Customer
12/8/2025
Kind, quick, professional, no hassle.
12/9/2025
We’re glad your visit was kind, quick, and hassle-free—thank you for noticing!
CROWN POINT, IN
Beverly B|2021 Buick Envision
Confirmed Service Customer
12/10/2025
I had an unexpected need for service to evaluate and repair/replace a flat tire. The service department at Schepel Buick/GMC, Merrillville, IN. said to bring the tire in and they would fit my service need into an already "jam-packed" schedule. The next morning, I had a call early that the tire had been repaired and I could come in and have it mounted that afternoon. Just about a 24 hrs. turn around - - "fitting me in!" EXCELLENT SERVICE! As usual!!
12/11/2025
Wow, what an excellent review — we’re thrilled we could fit you in and get your tire repaired so quickly. Your recognition of our team’s effort truly means a lot, and we’re grateful for your continued trust!
HOMEWOOD, IL
Kyle V|2021 GMC 1500 Sierra
Confirmed Service Customer
12/11/2025
Jim Lagastee does a great job!
12/12/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DYER, IN
Donald M|2023 GMC Acadia
Confirmed Service Customer
12/15/2025
THE SERVICE DEPARTMENT IS GREAT VERY PROFESSIONAL I WILL ALWAYS RETURN FOR MY AUTO SERVICE
12/16/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWN POINT, IN
Richard S|2025 Buick Envista
Confirmed Service Customer
11/24/2025
Very professional, service rep listened to our concerns and repairs were made
11/25/2025
Thank you for highlighting our team’s professionalism and attentiveness! Listening carefully and addressing concerns efficiently is at the heart of our service, and we’re thrilled it made your visit a positive one.
SAINT JOHN, IN
Carol D|2021 GMC Yukon
Confirmed Service Customer
12/5/2025
Great
12/6/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CROWN POINT, IN
Terry J|2023 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
Scheduled my oil change and rotation for Tues because I knew Jim Lagestee the service advisor would be there to oversee the work. Always courteous and professional , the right person to take care of my vehicle. Best service department in NWI.
12/11/2025
Thank you for the wonderful review — it’s great to hear Jim consistently provides courteous and professional service. We’re proud to be recognized as the best service department in NWI and appreciate your loyalty!
HIGHLAND, IN
Nathan B|2025 GMC Acadia
Confirmed Service Customer
12/11/2025
The cashier and the service adviser + Tim the after sales person were all so friendly + helpful. It was a great experience.
12/12/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CROWN POINT, IN
Donald N|2024 GMC Acadia
Confirmed Service Customer
12/11/2025
Everything was great
12/12/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
PORTAGE, IN
Robert O|2021 GMC 1500 Sierra
Confirmed Service Customer
12/12/2025
Took my vehicle in at the appointment time and got it back to me when I was told it would be ready
12/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LANSING, IL
Rollin S|2021 GMC 1500 Sierra
Confirmed Service Customer
12/12/2025
Service rep was very good and the got my truck oil change and tire rotation done in a reasonable time
12/13/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SCHERERVILLE, IN
Myranda G|2026 GMC Terrain
Confirmed Sales Customer
12/14/2025
Shannon was great and very helpful
SHANNON MARSHALL
12/15/2025
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
VALPARAISO, IN
Laura M|2025 Buick Envista
Confirmed Sales Customer
11/28/2025
Great service and nice selection of vehicles.
DANIEL QUINONES
11/29/2025
We appreciate your kind words about our service and vehicle selection — knowing you had a great experience fuels our commitment to offer both quality and variety every time.
DEMOTTE, IN
Melissa P|2016 Buick Encore
Confirmed Service Customer
11/29/2025
I can't say enough good things about Jim Lagestee. Even on vacation he follows up with me to let me know my car was ready. He also got me in a few weeks before my scheduled appointment
11/30/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MUNSTER, IN
Vicki J|2024 GMC Terrain
Confirmed Service Customer
12/1/2025
Pleasant, professional, and skilled
12/2/2025
Thank you for the wonderfully uplifting feedback—pleasant, professional, and skilled is exactly the experience we strive to deliver. Wishing you many equally polished visits ahead.
HIGHLAND, IN
John G|2017 Buick Envision
Confirmed Service Customer
12/15/2025
Jim Lagestee went above and beyond to help me and my wife out with a recent chassis issue.
12/16/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience We're looking forward to your next visit with us!
CEDAR LAKE, IN
Serita F|2019 Buick LaCrosse
Confirmed Service Customer
12/17/2025
Quick and efficient service was very personable
12/18/2025
Thank you for the kind feedback. We’re glad the service was quick, efficient, and personable.
MERRILLVILLE, IN
Dedra T|2024 GMC Terrain
Confirmed Service Customer
12/17/2025
Lisa always does a great job taking care of my service needs!
12/18/2025
Thank you for the wonderful feedback. Lisa will be happy to know she continues to take great care of your service needs.
HEBRON, IN
Andrew M|2024 Buick Envision
Confirmed Service Customer
12/19/2025
Very efficient and friendly. Great experience!
12/20/2025
Thank you for sharing this upbeat and encouraging feedback. We’re glad your experience was both efficient and friendly. We appreciate your visit and hope to welcome you back soon.
CHESTERTON, IN
William S|2016 GMC Canyon
Confirmed Service Customer
12/19/2025
Thank you for working with me. I had so much had needed it. You save money.
12/20/2025
Thank you for your thoughtful and appreciative feedback. We’re glad we could help when you needed it and make the experience more affordable. We truly value the opportunity to assist you.
MERRILLVILLE, IN
Mike C|2018 Chevrolet Malibu
Confirmed Service Customer
12/19/2025
Duane is a great service person. He very helpful, knowledgeable and an all around good person.
12/20/2025
Thank you for this warm and personal recognition. Duane will be happy to know his knowledge and helpful nature made a difference. We appreciate you taking the time to share such positive words.
CROWN POINT, IN
Mario V|2024 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
Friendly and fast
12/11/2025
We’re delighted you found our service friendly and fast — that’s exactly the experience we aim to provide. Thanks for stopping by!
WHITING, IN
Douglas J|2023 Buick Envision
Confirmed Service Customer
12/18/2025
Our car was damaged by deer 3 weeks ago which caused us to visit the body shop. Everything from State Farm, Josh in the body shop, and Enterprise car rental, went smooth as silk. We couldn’t be more pleased with this experience. Very professional. Thank you!
12/19/2025
We’re glad your body shop experience went smoothly despite the circumstances! Josh, our team, and our partners are thrilled to know you found the process professional and seamless.
CROWN POINT, IN
Herman H|2026 GMC Yukon
Confirmed Sales Customer
12/18/2025
Dan Q and Mike J. were extremely helpful, and made our purchase of our new Yukon smooth and easy. They explained everything and answered all of our questions patiently, never with any pressure or feeling hurried. This is our 3rd vehicle purchase @ Schepel, and Dan & Mike have been of great assistance every time. We also love the service department and the people working there ! We've had the same great services there as well. Herm & Kris
DANIEL QUINONES
12/19/2025
We’re thrilled Dan and Mike made your GMC Yukon purchase smooth and enjoyable! It’s wonderful to hear that all your experiences with our sales and service teams have been positive, and we look forward to your next visit.
MUNSTER, IN
Dorothy M|2014 Buick LaCrosse
Confirmed Service Customer
12/18/2025
As usual, I was greeted by Liza and kept advised throughout my visit. She arranged a loaner for me due to unscheduled work which needed to be done. When I returned to pick up my vehicle she escorted me to the car. That is what I call excellent service!
12/19/2025
We’re delighted that Liza and our team could provide such attentive service! It’s wonderful to hear how smoothly everything went and that your visit was handled with care.
CROWN POINT, IN
Craig F|2019 GMC 1500 Sierra
Confirmed Service Customer
12/22/2025
You guys are awesome
12/23/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
John Z|2023 GMC Sierra 1500
Confirmed Service Customer
12/22/2025
Jim was courteous, professional and concise.
12/23/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We hope to be of service to you again in the future. Take care!
CROWN POINT, IN
Daniel S|2025 GMC Acadia
Confirmed Service Customer
12/24/2025
Everyone i talked to was AWESOME! So friendly its kind of scary! Nice people, quick and efficient, took good care of me, and my 2025 GMC Acadia.
12/26/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
HAMMOND, IN
Marianna S|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
12/2/2025
Daniel Quinones is an exceptional sales employee. I have met and dealt with many car salesmen in my lifetime and he is really one of a kind. Gets straight to the point and very thorough. Was a real treat dealing with him! Thank you Daniel!
DANIEL QUINONES
12/3/2025
Your review shines with genuine appreciation—Daniel will be thrilled to know his direct, thorough, and standout approach made such a memorable impression. We’re grateful you enjoyed working with someone who truly treats the experience like a pleasure, not a process.
LAKE FOREST, IL
Joseph H|2016 GMC Yukon
Confirmed Service Customer
12/15/2025
Great experience! I have taken my vehicles there for as long as I can remember. Excellent customer service is standard at Schepel!
12/16/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SAINT JOHN, IN
Ryan N|2023 Chevrolet Tahoe
Confirmed Service Customer
12/17/2025
Love Jim in service !!! He’s a great guy and is always helpful!
12/18/2025
We appreciate the enthusiastic and kind review. Jim will be happy to know his helpful and friendly service continues to make a difference.
DYER, IN
Timothy K|2021 GMC 1500 Sierra
Confirmed Service Customer
12/17/2025
This is the 4th time having to bring in my 2021 GMC Sierra in for service. I usually have to wait a minimum of at least 4 weeks before I can get my truck in and have a courtesy vehicle ready. The people at Schepel are very nice, but don't explain why these issues keep happening. When asked for clarification on what they replace each time, I usually get someone reading me what the invoice says on what they replaced and am told "These things just happen sometimes." I've been a GM car guy most of my life, but I'm beginning to think of looking elsewhere the next time I need a new vehicle. I feel like something should be done when I bought a brand new car in 2021 and can't go more than a year without it having to be brought into the shop for repair. Thank goodness I bought the warranty. Now I worry about what happens after my warranty expires.
12/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LOWELL, IN
Nanetta S|2017 Buick Envision
Confirmed Service Customer
12/23/2025
My service experience was hassle free and wonderful, thanks to service manager Jim Lagestee!
12/24/2025
We want all our clients to have a comfortable and stress-free experience with us. If you have any further questions, please give us a call. We're always happy to help!
MERRILLVILLE, IN
Vicki J|2024 GMC Terrain
Confirmed Service Customer
12/31/2025
Nick and the service department did a terrific above and beyond expectations with accommodating my unexpectant car repair need
1/1/2026
We’re delighted to hear Nick and the service department went above and beyond for your unexpected repair. Providing exceptional care in every situation is our goal.
HIGHLAND, IN
Michael V|2018 GMC 1500 Sierra
Confirmed Service Customer
12/22/2025
As usual Mark and Jim took good care of me.
12/23/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience We're looking forward to your next visit with us!
HIGHLAND, IN
Tracy S|2024 Buick Encore GX
Confirmed Service Customer
12/22/2025
I brought my vehicle in for the second time due to AWD notification. The service advisor notified me they found the problem and the part was ordered. I had a courtesy vehicle until the next day when my Encore was completed and washed.
12/23/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
CROWN POINT, IN
Sean S|2020 GMC Canyon
Confirmed Service Customer
12/22/2025
Best in the business
12/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Fletcher W|2026 GMC Acadia
Confirmed Service Customer
12/29/2025
It was excellent
12/30/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
MERRILLVILLE, IN
Jay R|2020 Buick Envision
Confirmed Service Customer
12/29/2025
Jim Lagestee was waiting for me in the service drop-off lane and got my work started right away. The length of time my car's servicing took was what I expected. The car was washed and looked great when I got it.
12/30/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
CRETE, IL
Rory C|2023 Buick Enclave
Confirmed Service Customer
1/1/2026
First class service
1/2/2026
Thank you for the excellent compliment. Delivering first-class service is always our priority. We’re glad it showed during your visit.
CROWN POINT, IN
Henry G|2026 Buick Enclave
Confirmed Sales Customer
1/1/2026
everyone was EXCELLENT!!
KEITH VOOYS
1/2/2026
We appreciate the enthusiastic praise. It’s great to hear everyone delivered excellent service. Thanks for sharing such positive feedback.
DYER, IN
Marianne S|2025 Buick Envista
Confirmed Sales Customer
1/1/2026
Since the moment we walked in everything went smooth, did not have any difficulties. Never felt pressured to purchase the vehicle, Michael answered all our questions, and helped is throughout the process! Very happy with this dealer.
MICHAEL KOWALKE
1/2/2026
We appreciate this wonderful and detailed review. Michael’s pressure-free guidance and clear answers are exactly what we aim for. We’re thrilled you left feeling confident and happy.
CHICAGO, IL
James L|2026 Buick Envision
Confirmed Sales Customer
1/1/2026
Great young salesman not pushy helpful and patient personable great experience hope all employees are on his level
MICHAEL KOWALKE
1/2/2026
Thank you for the encouraging and detailed feedback. We’re proud to hear our young salesman delivered such a patient and personable experience. Your kind words mean a lot to our entire team.
HEBRON, IN
Nancy E|2026 Buick Encore GX
Confirmed Sales Customer
1/1/2026
Great experience from start to finish… Sales manager, sales, person, business manager. Wouldn’t change his thing!
DANIEL QUINONES
1/2/2026
Thank you for such an outstanding review. We’re thrilled to know our entire sales and management team made your experience seamless from start to finish. We’re honored to have earned your confidence.
CROWN POINT, IN
David K|2021 GMC Yukon
Confirmed Service Customer
1/1/2026
great great great service
1/2/2026
Thank you for the enthusiastic feedback. We’re thrilled our service left such a strong impression. It’s always a pleasure serving you.
MUNSTER, IN
Julius A|2024 GMC HUMMER EV SUV
Confirmed Service Customer
1/1/2026
A
1/2/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
STEGER, IL
Bob J|2018 GMC 1500 Sierra
Confirmed Service Customer
1/6/2026
Servise was very good with all work gone as promised and in a timely manner . Matthew kept me informed of progress of my truck and notified me immediately when it was done. everyone at the dealership treated me with respect and were very friendly.
1/7/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
VALPARAISO, IN
Terry G|2019 Buick Regal
Confirmed Service Customer
1/6/2026
I talked to the service representative to make confirm the necessary work my vehicle needed and my receipt shows that all the necessary services that my vehicle needed were done. And getting the appointment made online was ok, along with the confirmation. The waiting room is decent and provides the coffee and bottled water. So, I have no complaints about Schepels service department at all. Overall, I would say Schepel's service department is one of the best in this area.
1/7/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
Rod K|2019 Chevrolet Tahoe
Confirmed Service Customer
1/7/2026
Very fast professional service! Feel very safe and satisfied!
1/7/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
DYER, IN
Antonio O|2024 GMC Terrain
Confirmed Service Customer
1/7/2026
I was cordially greeted and welcomed by my service adviser Lisa. Explained the service options in a concise and professional manner. The service was completed in a timely manner.
1/8/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SAINT JOHN, IN
Sheldon C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/12/2025
Always been great experience
12/13/2025
Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!
SCHERERVILLE, IN
Alfred D|2008 Chevrolet Tahoe
Confirmed Service Customer
12/19/2025
This is a great dealership from the office people to the sales people to the mechanics and also the people in the service dept. they r very friendly outgoing and know there stuff. All my cars and trucks have come from this dealership over the years. Tried other dealerships with no luck. I found a home here.
12/20/2025
This loyal and heartfelt review truly means a lot to our entire team. We’re honored to be the dealership you call home and are grateful for your continued trust over the years. Knowing our people make the difference makes this especially rewarding.
CROWN POINT, IN
John D|2024 GMC Savana Cargo Van
Confirmed Service Customer
12/22/2025
I had to wait 1 hour and 25 minutes for an oil change!!
12/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SCHERERVILLE, IN
Kenneth K|2021 Buick Encore
Confirmed Service Customer
12/23/2025
I was welcomed when I came into the service area by Duane who was attentive to the other concerns I had on my vehicle and made sure they were resolved. The battery was replaced with a fair price and my service coupon was applied. Great service and my vehicle was washed and cleaned. EXCELLENT
12/24/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
SAINT JOHN, IN
David S|2023 Buick Enclave
Confirmed Service Customer
12/25/2025
Very professional
12/26/2025
Thank you for your professional and reassuring feedback. We truly appreciate your trust and look forward to assisting you again.
VALPARAISO, IN
Mary V|2019 Buick Encore
Confirmed Service Customer
12/26/2025
There was a slight mishap to my vehicle while being serviced. But it's to be repaired and I should be better able to say how satisfied I will be. Thank you !
12/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LANSING, IL
Sandra S|2023 Buick Envision
Confirmed Service Customer
12/31/2025
prompt service and very efficient
1/1/2026
We appreciate your kind words about our prompt and efficient service. Making your visit smooth is always our goal.
SAINT JOHN, IN
Robert G|2019 Buick Enclave
Confirmed Service Customer
1/8/2026
Service was great and on time
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HAMMOND, IN
Daniel H|2021 Buick Enclave
Confirmed Service Customer
12/4/2025
Your employees represent your company well.
12/5/2025
Your thoughtful words mean a great deal—employees who represent their company well are the heart of every great experience, and we’re proud that our team made that impression.
PORTAGE, IN
Ryan O|2022 GMC 1500 Sierra
Confirmed Service Customer
12/18/2025
Everyone was very professional and nice as usual. I was being helped by Nick, THE NEW GUY, and he was very friendly and confident and seemed knowledgeable. It appears Nick will be a good addition to the crew.
12/19/2025
Thank you for sharing your experience! We’re happy Nick made a great impression as the newest member of our team, and we look forward to seeing him continue to shine.
GRIFFITH, IN
Todd A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
I am not thrilled I had to return a 3rd time because the wrong steering wheel was put on my truck during my previous visit. Other than that, my service experience yesterday was just fine and smooth.
12/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CROWN POINT, IN
Donald P Schepel & E S|2019 Buick Envision
Confirmed Service Customer
12/29/2025
Good service
12/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ST JOHN, IN
Timothy K|2016 Buick Envision
Confirmed Service Customer
1/2/2026
Fast and complete service. Couldn’t be happier
1/3/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
CROWN POINT, IN
Douglas J|2023 Buick Envision
Confirmed Service Customer
1/6/2026
As always, excellent service.
1/7/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Joseph M|2021 Buick Enclave
Confirmed Service Customer
1/8/2026
Jim Lagastee is the best service specialist on the planet. He goes out of his way every time I need help.
1/9/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
CROWN POINT, IN
Larry H|2023 Buick Encore GX
Confirmed Service Customer
1/8/2026
Nick was able to solve a problem we were having with our door locking system. It was a pleasure dealing with him.
1/9/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DYER, IN
Sonja B|2024 GMC Terrain
Confirmed Service Customer
12/6/2025
It was great
12/7/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MERRILLVILLE, IN
John H|2017 GMC 1500 Sierra
Confirmed Service Customer
12/16/2025
Good experience
12/17/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOWELL, IN
Terese S|2021 Buick Envision
Confirmed Service Customer
12/20/2025
Duane was very helpful and even reminded me of my rewards points that help to make my visit more affordable.
12/21/2025
Thank you for the feedback! Duane will be pleased to know he helped make your visit more enjoyable and cost-effective.
DYER, IN
George K|2024 Buick Envision
Confirmed Service Customer
1/2/2026
The entire staff was very courteous. They took care of my oil change., At a fair price.
1/3/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
Eric K|2026 GMC Terrain
Confirmed Sales Customer
1/2/2026
Friendly. No hassle. No pressure.
BRUCE LICHTENFELD
1/3/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DYER, IN
Timothy P|2017 Buick LaCrosse
Confirmed Service Customer
1/2/2026
Great service as always.
1/3/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
VALPARAISO, IN
Dennis M|2020 GMC 1500 Sierra
Confirmed Service Customer
1/2/2026
Friendly and quick service
1/3/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
WHEATFIELD, IN
Patrick M|2020 Buick Enclave
Confirmed Service Customer
1/9/2026
Great service
1/10/2026
We appreciate the great review. It’s always rewarding to know our service met your expectations.
CROWN POINT, IN
Edward K|2023 Buick Encore GX
Confirmed Service Customer
1/9/2026
Mechanic needs to complete the inspection. The battery check is consistently not completed. I did call into the service writer. If I am paying close to $100, I expect complete service.
1/10/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CROWN POINT, IN
Patrick M|2020 Buick Enclave
Confirmed Service Customer
12/15/2025
-
12/18/2025
Thank you so much for choosing Schepel Buick-GMC, INC.. We truly appreciate your support and look forward to assisting you next time!
CROWN POINT, IN
Robert G|2025 Buick Enclave
Confirmed Service Customer
12/15/2025
Top notch service. They always do a amazing job!
12/16/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SAINT JOHN, IN
Frank W|2016 Buick Enclave
Confirmed Service Customer
12/31/2025
Kavin is excellent with costumer, explanation of the problem.
1/1/2026
Thank you for recognizing Kavin’s excellent customer care and clear explanations. We’re glad he made your visit easy and informative.
CROWN POINT, IN
Robert M|2023 GMC Acadia
Confirmed Service Customer
1/5/2026
Always a pleasurable experience with service department. They are right on point, from drop off to explaining services and cost. Work completed by time I was told it would be.
1/6/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Pamela S|2011 Buick Enclave
Confirmed Service Customer
1/5/2026
Thank you Jim! You are the best! I appreciate your care and knowledge. You take such genuine care for my safety while completing the evaluation and reviewing the service needs for my car.
1/6/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
CHICAGO, IL
William C|2024 Buick Envision
Confirmed Service Customer
1/11/2026
Staff is always courteous, knowledgeable, and extremely helpful
1/12/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
VALPARAISO, IN
Randall R|2016 GMC 1500 Sierra
Confirmed Service Customer
1/12/2026
Excellent Again. I purchase our Sierra in 2016. There was a brake pump which needed replacement. Our quote from a local shop was +$600.00. The dealership reported the pump was covered under a special recall from GMC. This was the second time in a 4 month period where the dealership saved my family hundreds of dollars. They are the best in the region.
1/13/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
DYER, IN
Robert D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/12/2026
Pleasant experience. Great salesperson.
BRUCE LICHTENFELD
1/13/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LOWELL, IN
Jeffery C|2025 Buick Envision
Confirmed Service Customer
1/3/2026
Since switching my service over to Schepel from another local dealership, I couldn't be happier with the courtesy shown, communication given and the overall service of Schepel Buick. Working with Lisa and most of all, her taking the time to ask and listen first instead of just pushing me through the line to any issues is key to a long lasting relationship.
1/4/2026
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
Daniel V|2020 GMC 1500 Sierra
Confirmed Service Customer
1/5/2026
Professional, friendly, always updating till the job is done. Great job to Schepel Service department
1/6/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MUNSTER, IN
Wendy C|2024 Buick Envision
Confirmed Service Customer
1/13/2026
This dealership is outstanding. Shout out to Lisa in service and Shannon in sales. Two amazing ladies!
1/13/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
FRANKFORT, IL
Harriet R|2026 GMC Terrain
Confirmed Sales Customer
1/15/2026
I have been a Schepel Buick customer for well over thirty years. I patronize them because of their reputation and their employees. This time I purchased a 2026 Terrain Elevation from L.T. He was most eager to please me and certainly did. I have every intention of remaining a smiling Schepel customer!
LAQUELL TAYLOR
1/16/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
MUNSTER, IN
Fred W|2021 GMC Yukon XL
Confirmed Service Customer
1/15/2026
Very fast and friendly customer service
1/16/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
MERRILLVILLE, IN
Precious A|2025 Buick Encore GX
Confirmed Service Customer
1/18/2026
Fixed my vehicle great! And in a timely manner!
1/19/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GARY, IN
Erika B|2016 Buick Encore
Confirmed Service Customer
1/18/2026
Lois, the red 2016 Buick Encore, had a great regular service experience. Jim Werges was the service consultant that usually worked with her. Although Lois did miss Jim W., she was glad about his promotion, well deserved, she may add. Nick worked with Lois this time and she was pleased. Lois noticed that Nick was already schooled in “going the extra mile”, as is the entire staff at Schepel.
1/19/2026
Thank you! We’re glad to hear you had a great service experience, and we appreciate your kind words about our team. We look forward to assisting you again soon!
CEDAR LAKE, IN
Nicholas C|2024 Buick Encore GX
Confirmed Service Customer
1/7/2026
Service at Schepel is always prompt and on time
1/8/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
MUNSTER, IN
Gary R|2022 GMC Canyon
Confirmed Service Customer
1/7/2026
Pleasant
1/8/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Dennis W|2022 GMC 1500 Sierra
Confirmed Service Customer
1/7/2026
Exceeded my expectations. I was met by my service advisor before I got out of the car. When I went inside, I was greeted by all the other advisors. My salesman saw me and said hello. Just an overall great experience!
1/8/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
UNION MILLS, IN
Peter M|2023 Buick Encore GX
Confirmed Service Customer
1/15/2026
Everyone was polite and efficient.
1/16/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CROWN POINT, IN
Richard C|2020 GMC 1500 Sierra
Confirmed Service Customer
1/16/2026
Dwayne in service is always helpful and Knowledgeable
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CROWN POINT, IN
Rhoda V|2001 GMC Yukon XL
Confirmed Service Customer
1/16/2026
We needed some work done on our older vehicle. We had a lot of questions. So thankful for a knowledgeable service writer who was kind and patient as he explained the work that needed to be done. All work was done professionally and in a timely manner
1/17/2026
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
HIGHLAND, IN
Sean S|2020 GMC Canyon
Confirmed Service Customer
1/21/2026
100% excellent service every time
1/23/2026
Hi there, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
CROWN POINT, IN
Gerald U|2024 Buick Enclave
Confirmed Service Customer
1/23/2026
I love that I can drop off my car the night before and then the next day after work car is ready.
1/24/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
VALPARAISO, IN
Susan P|2020 GMC Terrain
Confirmed Service Customer
1/9/2026
great
1/10/2026
We appreciate the positive feedback. It’s great to know your experience was a good one.
HOBART, IN
Frank M|2017 Buick Encore
Confirmed Service Customer
1/13/2026
Matthew Perry, has always been very helpful, and as the process unfolds, gives up updates on the progress of our vehicle. We also have never had any complaints on the actual service being done.
1/14/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SAINT JOHN, IN
Keary B|2009 Chevrolet Impala
Confirmed Service Customer
1/13/2026
the technician new exactly what to do. The parts were readily available. I had very little down time
1/13/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
VALPARAISO, IN
Tammy R|2026 Buick Envision
Confirmed Sales Customer
1/13/2026
very pleasant, very knowledgeable on the new car and did not take a long time
RHONDA EICKSTAEDT
1/14/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HIGHLAND, IN
Gregg S|2023 GMC Sierra 2500 HD
Confirmed Service Customer
1/16/2026
Exceptional Service
1/17/2026
Hi there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
CHESTERTON, IN
Richard L|2026 GMC Terrain
Confirmed Sales Customer
1/21/2026
Great people to do car shopping with
RONALD LUBARSKI
1/23/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!
GARY, IN
Bernard M|2020 GMC Acadia
Confirmed Service Customer
1/21/2026
Very professional
1/23/2026
We're glad to hear you found our staff was very professional! Thank you so much again for your feedback! We hope you have a great day!
ST JOHN, IN
Steve S|2012 Chevrolet Cruze
Confirmed Service Customer
1/21/2026
Outstanding customer service, communication and service dept !!!
1/23/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SCHERERVILLE, IN
Ricardo R|2015 GMC Yukon
Confirmed Service Customer
1/23/2026
Is the best service All the time
1/24/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
MERRILLVILLE, IN
Anthony P|2013 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
Had an oil change& tire rotation for 8:00 a.m. arrived at 7:45 met Jim Lagestee & said to go & get some coffee will come tell me the car is done. At 09:20 a.m. told me the car was done.Paid my bill & noted my car was also washed nice touch for doing that. Wish to thank Jim for a job well done Thank you Anthony Pustelnik
1/10/2026
Thank you for the detailed and thoughtful review. We’re glad Jim made your visit smooth and welcoming, and that the car wash was a nice finishing touch to your service experience.
MERRILLVILLE, IN
Eugene And Gwendolyn J|2011 GMC Terrain
Confirmed Service Customer
1/9/2026
Matthew explained in detail all area of the car needed repairs. Therefore we were able to get the necessary/critical repairs done right away. Also took time to price check with coupons.
1/10/2026
We appreciate this thoughtful feedback about Matthew. It’s great to hear his clear explanations and effort to find savings helped you take care of the most important repairs.
GARY, IN
Michael L|2026 Buick Enclave
Confirmed Sales Customer
1/17/2026
Our sales rep, Michael Kowalke, was amazing to work with. He was so patient. And, very knowledgeable and informative. It was a very pleasant experience!
MICHAEL KOWALKE
1/18/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CROWN POINT, IN
James R|2026 GMC Acadia
Confirmed Sales Customer
1/21/2026
Sales and service staff went out of their way to make the deal happen. Have been going here for years due to their personal and great service.
RONALD LUBARSKI
1/23/2026
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
CROWN POINT, IN
Eugene B|2026 GMC Canyon
Confirmed Sales Customer
1/23/2026
Fourth vehicle I have purchased at Schepel, and the second one with Keith.
KEITH VOOYS
1/24/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
KEWANNA, IN
Robert G|2015 GMC Canyon
Confirmed Service Customer
1/24/2026
Took a little time to get the parts. It was worth the wait
1/25/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
HAMMOND, IN
Dionne Z|2024 Buick Encore GX
Confirmed Service Customer
1/27/2026
Excellent service Kevin did a great job and the manager explained everything very informative
1/29/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Jon B|2025 GMC Sierra 1500
Confirmed Service Customer
1/27/2026
Service advisor (Jim) was great. Explained first service items and address an issue with my name on the account. Jim also advised due to the cold temperatures, the complimentary car wash was closed. The only issue I found is checking my truck after service and finding oily hand prints on both front fenders and the hood. Also hand prints on the drivers door, possibly from closing door. I am very meticulous with my truck and would appreciate more caution taken in the future to not have hand prints, oily substances or the risk of scratches in the paint.
1/29/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HOBART, IN
William T|2022 GMC Terrain
Confirmed Service Customer
1/10/2026
The Schepel GMC service team is the best! Jim Lagestee is my "Top Gun" and he always makes me happy. The service work was done very well in a timely manner. Happy New Year to the best of the best. Yours truly, Wm. D. Teach
1/11/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CROWN POINT, IN
Nicholas M|2017 Chevrolet Colorado
Confirmed Service Customer
1/20/2026
All good!
1/21/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SCHERERVILLE, IN
Thomas K|2021 Buick Encore
Confirmed Service Customer
1/22/2026
All very professional and very kind .
1/23/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LANSING, IL
Candace H|2023 Buick Envision
Confirmed Service Customer
1/25/2026
I have had not great experiences at your dealership. I really didn’t want to return but decided to try again. This visit I worked with Kevin Heslin. He is the only reason I will continue to return to your business
1/26/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CEDAR LAKE, IN
Luisa R|2024 GMC Acadia
Confirmed Service Customer
1/27/2026
We dropped off the car and it was found that the radiator was leaking and the top hose had to be replaced. Matthew called us to say the top hose was not in stock and he was having problems finding it. We requested he setup a rental car for us and he got that done in a short amount of time. He didn’t know if the hose could be found in a day or two is a week. Matthew was great to work with and it turned out he found the part in two days. Great job and great staff at Schepel!
1/29/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MERRILLVILLE, IN
Ellen W|2026 GMC Acadia
Confirmed Sales Customer
1/29/2026
Dan q. Was very helpful in finding and obtaining the vehicle we wanted. Answer our questions and definitely any of the concerns we had
CHICAGO, IL
Barbara B|2018 Buick Encore
Confirmed Service Customer
2/1/2026
Jim Lagastee gave us details for the repair on our 2018 Encore . He said it with a warm and genuine smile ,even though the repair was costly ! We have been at Schepel many years and service with Jim has always been pleasant and felt we made the right decision !
JAMES LAGESTEE
2/2/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
CROWN POINT, IN
Gary B|2002 GMC Envoy
Confirmed Service Customer
1/13/2026
Working on an older vehicle has it's challenges but they service department at Schepel is great! Matthew Perry always takes good care of us!
1/14/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
SCHERERVILLE, IN
Rhonda E|2025 Buick Envista
Confirmed Service Customer
1/15/2026
Jim L. is great as always.
1/16/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
GRANT PARK, IL
Rhonda E|2025 Buick Envista
Confirmed Service Customer
1/26/2026
Jim L is great.
1/27/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
GRANT PARK, IL
Keith O|2024 GMC Terrain
Confirmed Service Customer
1/26/2026
Your body shop staff is the best. Workmanship and customer service is A plus. Thank you for taking good care of my car as it means alot to me.
1/27/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BEECHER, IL
Ronald K|2020 GMC Acadia
Confirmed Service Customer
1/30/2026
The battery was installed fairly rapidly,.
ST JOHN, IN
Victor B|2017 GMC Yukon
Confirmed Service Customer
2/2/2026
The guys were very professional, considerate and took up very little time to get things done appropriately.
KARL WAGENAAR
2/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LYNWOOD, IL
Jerome G|2025 Buick Enclave
Confirmed Service Customer
2/2/2026
very professional
JAMES LAGESTEE
2/3/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DOLTON, IL
Ryan B|2022 GMC 1500 Sierra
Confirmed Service Customer
2/2/2026
Service writer was fantastic. Found a loaner for me for a day because my vehicle service was delayed till the next day. All my issues were addressed. Alignment is finally good again, fuck Garber Chevrolet for that. Good job.
NICHOLAS STASIL
2/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SCHERERVILLE, IN
Thomas M|2025 Buick Encore GX
Confirmed Service Customer
2/2/2026
Dropped my car off for software update, got a free loaner and was called a few hours later that it was ready for pickup. Easy peasy.
MATTHEW PERRY
2/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SAINT JOHN, IN
Alfred D|2022 GMC Yukon
Confirmed Service Customer
1/23/2026
Just an all around great dealership. Ron L great salesman been buying from him for 30 plus years. Fair and honest. Service dept. is great never had to go back twice. They even wash my car after servicing it. I am and will be a life long buyer from Schepel.
1/24/2026
Thank you so much for your kind words! We’re glad to hear you've had great experiences with both our sales and service teams. Your continued loyalty means a lot to us, and we truly appreciate your trust over the years. We look forward to serving you again in the future!
CROWN POINT, IN
Ronald K|2019 Buick LaCrosse
Confirmed Service Customer
1/23/2026
The entire service experience was excellent. From helping to set up the appointment thru completion of the repairs, our service rep explained the problem, told us what was needed, kept us fully informed and reviewed the completed work.
1/24/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CRETE, IL
Vince I|2016 GMC 1500 Sierra
Confirmed Service Customer
1/23/2026
Lisa was.very accommodating with me. She’s went out of her way to do the right thing. She’s very knowledgeable about the service and parts needed as well. I will continue to come back to Schepel because of her. Thanks so much !
1/24/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HOBART, IN
Henry G|2017 Buick Enclave
Confirmed Service Customer
1/23/2026
excellent service, Jim L our service rep.
1/24/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DYER, IN
KIM G|2026 GMC Sierra 1500
Confirmed Sales Customer
2/6/2026
Always good
DARRELL D
2/8/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CHESTERTON, IN
Richard S|2025 GMC Sierra 1500
Confirmed Service Customer
2/7/2026
Very timely and well done. Good experience
MATTHEW PERRY
2/8/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
WESTVILLE, IN
Perry B|2017 GMC Yukon
Confirmed Service Customer
2/10/2026
The service rep took the time to call my extended warranty company to qualify my repairs and secured a complimentary payment towards the cost and then found a dis ount to minimize my out of pocket expense. Excellent customer service!
DUANE PURNICK
2/11/2026
We’re so pleased our team could go above and beyond to save you money! Your recognition of their effort means a lot. Thank you for sharing your experience!
ST JOHN, IN
David J|2022 GMC Acadia
Confirmed Service Customer
2/2/2026
Excellent experience
MATTHEW PERRY
2/3/2026
Hi, we are very happy we could provide you with an excellent experience! If you have any further questions, please give us a call. We're always happy to help!
GRIFFITH, IN
Jeffery T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/3/2026
THE COMMUNICATION FROM YOUR BODY SHOP ADVISER WAS SPOT ON, THE REPAIRS WERE PERFORMED IN A TIMELY MANNER & I WAS OUT THE DOOR WITHING THE TIME FRAME ORIGNALLY ESTIMATED FOR THE REPAIRS TO TAKE. GREAT PEOPLE TO DEAL WITH AND I AM VERY PLEASED.
KARL WAGENAAR
2/4/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
VALPARAISO, IN
Gilbert G|2020 GMC 1500 Sierra
Confirmed Service Customer
2/5/2026
I was told it would take about 2 hours and it actually took less time. I appreciate it.
JAMES LAGESTEE
2/6/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MERRILLVILLE, IN
Scott G|2009 Buick Enclave
Confirmed Service Customer
2/5/2026
Excellent service. Always professional and done well and in a timely manner
NICHOLAS STASIL
2/6/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LAKE VILLAGE, IN
2996 C|2023 Buick Enclave
Confirmed Service Customer
2/5/2026
Very professional and friendly
MATTHEW PERRY
2/5/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CEDAR LAKE, IN
MONIKA P|2026 GMC Sierra 1500
Confirmed Sales Customer
2/5/2026
Best experience ever. Was able to purchase my car in less than 3 hours. Keith the sweetest sales person ever. Good job guys
KEITH K
2/5/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
SAINT JOHN, IN
Anna M|2015 GMC Terrain
Confirmed Service Customer
2/7/2026
Jim Lagestee is it excellent service manager and so his his staff they work very well together
JAMES LAGESTEE
2/8/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
VALPARAISO, IN
Patricia J|2017 Buick Enclave
Confirmed Service Customer
2/11/2026
As always, fast, courteous, and efficient service. I was grateful for the car wash. Jim is always great!
JAMES LAGESTEE
2/11/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
LOWELL, IN
Richard A|2019 GMC Yukon
Confirmed Service Customer
1/23/2026
Services were fast and courteous
1/24/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
ORLAND PARK, IL
Ewart G|2025 GMC Yukon XL 1500
Confirmed Service Customer
2/6/2026
RARA RARA !!!! SPECTACULAR !!!! CUSTOMER SERVICE AGENTS ARE PLEASANT PATIENT KIND HELPFUL SKILLFUL AND TRUTHFUL !!!! I WANT TO THANK MR MATTHEW PERRY FOR HIS OUTSTANDING CUSTOMER SERVICE !!!! SUPER DUPER SMILES EWART G ABNER III
MATTHEW PERRY
2/8/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CHICAGO, IL
Gus S|2021 GMC 1500 Sierra
Confirmed Service Customer
2/9/2026
Everyone was very nice. I was running a little behind, and Jim was understanding about it. They even gave me a loaner vehicle, and I didn't even have to ask. I highly recommend them.
JAMES LAGESTEE
2/11/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CROWN POINT, IN
Donna G|2023 Buick Encore GX
Confirmed Service Customer
2/9/2026
Great service
JAMES LAGESTEE
2/11/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SAINT JOHN, IN
Mr. J|2018 GMC Terrain
Confirmed Service Customer
2/10/2026
The service that I came in for was completed in about the time I expected it to take. One part had to be ordered, and I will return when notified.
JAMES LAGESTEE
2/11/2026
Thank you for your feedback! We’re glad the service was completed in a timely manner, and we look forward to assisting you again once your part arrives.
CRETE, IL
Michael J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/10/2026
Needed oil change before leaving on vacation. Nick was able to get me in. Really appreciated his help
NICHOLAS STASIL
2/11/2026
Thank you for sharing your feedback! Nick is glad he could help get you ready for your vacation. Safe travels and we hope to assist you again!
CROWN POINT, IN
Abdallah A|2019 Chevrolet Impala
Confirmed Service Customer
2/10/2026
Affordable prices and professional customer service .
MATTHEW PERRY
2/11/2026
Thank you for recognizing our affordable and professional service! Your support is greatly appreciated, and we hope to see you again soon.
CROWN POINT, IN
Rita L|2024 Buick Enclave
Confirmed Service Customer
2/12/2026
Courteous
NICHOLAS STASIL
2/12/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CROWN POINT, IN
Lawrence M|2017 Buick Enclave
Confirmed Service Customer
12/15/2025
Excellent service.
12/16/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SCHERERVILLE, IN
Laquell D|2000 Chevrolet New Tahoe
Confirmed Service Customer
2/4/2026
Best in town
JAMES LAGESTEE
2/5/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
MERRILLVILLE, IN
Donald E|2020 GMC 1500 Sierra
Confirmed Service Customer
2/4/2026
Had just a normal oil change and tire rotation on my GMC sierra but what made the day better was that it only took 30-45 minutes. It may not happen like that all the time but I know it was done right and that’s what matters most to me.
KEVIN HESLIN
2/5/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GRIFFITH, IN
Neal A|2026 GMC Canyon
Confirmed Service Customer
2/9/2026
Had ceramic coating put on. When I picked the truck up it was spotless. They did a n excellent job. Very impressed
ACCESSORIES SALES
2/11/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LANSING, IL
Victor M|2024 Buick Encore GX
Confirmed Service Customer
2/9/2026
Great service and sales never have any issues with Schepel Buick Gmc
MATTHEW PERRY
2/11/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
HAMMOND, IN
Timothy F|2021 GMC 2500HD Sierra
Confirmed Service Customer
2/11/2026
I always feel like they care of me better than any other dealership I've been to.
JAMES LAGESTEE
2/12/2026
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
PORTAGE, IN
William C|2016 GMC Canyon
Confirmed Service Customer
2/12/2026
Keep my vehicle in Great conditions
DUANE PURNICK
2/14/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MERRILLVILLE, IN
Wallace &|2017 Buick Enclave
Confirmed Service Customer
2/13/2026
Oil change and car wash. oil was not cleaned off of underside of car and subsequently there was a large oil spot on my garage floor. Car wash left a lot of dirt on back hatch of vehicle around license plate area. Not pleased.
NICHOLAS STASIL
2/15/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CEDAR LAKE, IN
Cindy M|2018 Buick Enclave
Confirmed Service Customer
1/9/2026
Scheduling is made easy, work is done in a timely manner,. and service staff member, Jim Lagastee, is always very helpful and considerate in getting my car taken care of along with my transportation needs.
1/10/2026
We truly appreciate this thoughtful review. It’s wonderful to hear Jim consistently makes scheduling simple and ensures both your vehicle and transportation needs are well taken care of.
CROWN POINT, IN
Patricia K|2021 GMC Terrain
Confirmed Service Customer
2/4/2026
Took a while for the parts but good work.
LISA MEDVED
2/5/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CROWN POINT, IN
James H|2021 GMC 1500 Sierra
Confirmed Service Customer
2/4/2026
Very good
JAMES LAGESTEE
2/5/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MERRILLVILLE, IN
Julie C|2021 Buick Encore GX
Confirmed Service Customer
2/8/2026
They were really GREAT and told me about my anti-freeze that was due to be changed in my car without me even knowing about the notification I never received. I never knew it needed to be changed every 5 years.
LISA MEDVED
2/9/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MERRILLVILLE, IN
Ms L|2019 Buick Envision
Confirmed Service Customer
2/11/2026
Received excellent service in a very timely manner
JAMES LAGESTEE
2/11/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HOBART, IN
Lynn M|2024 Buick Envision
Confirmed Service Customer
2/13/2026
Everyone is always friendly & accommodating
JAMES LAGESTEE
2/15/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAINT JOHN, IN
Mr W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/13/2026
Great job as always. And I got the car back in a reasonable amount of time
DUANE PURNICK
2/15/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CEDAR LAKE, IN
Mark A|2025 GMC Yukon
Confirmed Service Customer
2/15/2026
Great new vehicle and service experience
JAMES LAGESTEE
2/16/2026
Thank you for the fantastic comments! We’re delighted your new vehicle and service experience met your expectations, and we look forward to seeing you again down the road.
LOWELL, IN
TIMOTHY D|2026 GMC Acadia
Confirmed Sales Customer
2/16/2026
Great experience! Highly recommend Schepel!
KEITH K
2/17/2026
Hi, we are very happy we could provide you with a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CRETE, IL
Bruce R|2025 Buick Envision
Confirmed Service Customer
2/12/2026
Everything was good as always. Service was courteous and professional.
DUANE PURNICK
2/12/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
LANSING, IL
Daniel V|2008 Chevrolet Tahoe
Confirmed Service Customer
2/12/2026
Excellent service …
JAMES LAGESTEE
2/12/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
MERRILLVILLE, IN
TAMMY H|2026 GMC Canyon
Confirmed Sales Customer
2/16/2026
Michael Kowalke was a great salesperson! He was so helpful in getting my new Canyon AT4. The delivery was easy and the leasing process was easy as well. Schepel is a great Dealership, this is the 3rd vehicle I have gotten through them.
MICHAEL M
2/17/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CEDAR LAKE, IN
Kimberly K|2022 Buick Encore GX
Confirmed Service Customer
2/18/2026
Very professional
NICHOLAS STASIL
2/19/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HOBART, IN
John S|2025 GMC Acadia
Confirmed Service Customer
2/18/2026
Everyone was very pleasant and accommodating. I waited for the car to be serviced and it was a short wait. Very good!
KEVIN HESLIN
2/19/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LA PORTE, IN
William F|2024 GMC Acadia
Confirmed Service Customer
2/18/2026
The service people ( especially Lisa )are wonderful … but this is 2 services in a row that I have had to come back… last time whoever changed the oil let it drip all over the bottom of the car and I was leaving oil drops everywhere I parked… I am sitting in your waiting area as I am writing this because on the way home from picking it up from the oil change this time a light started flashing that the tire pressure system needed service. The sensor is being changed…. Again all your service people and sales people have been wonderful but I am hoping the next service will not require a return trip!
LISA MEDVED
2/19/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CROWN POINT, IN
CESAR M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/20/2026
Fast and easy
RONALD R
2/21/2026
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
CHICAGO, IL
Teresa C|2014 Buick Enclave
Confirmed Service Customer
1/30/2026
Friendly, efficient, helpful. Two thumbs up...
HIGHLAND, IN
Frederick M|2022 GMC 1500 Sierra
Confirmed Service Customer
1/30/2026
Did not fix the problem created another problem
HOBART, IN
Gary R|2026 GMC Canyon
Confirmed Sales Customer
1/30/2026
Great
CROWN POINT, IN
Mitsi S|2025 Buick Encore GX
Confirmed Service Customer
2/16/2026
Greeted quickly and serviced timely.
LISA MEDVED
2/17/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GLENWOOD, IL
Thomas W|2026 GMC Sierra 1500
Confirmed Service Customer
2/18/2026
Daniel was very friendly and very informative. And he took Me through step by step of all aspects of the truck.
ACCESSORIES SALES
2/18/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CHESTERTON, IN
GARRETT K|2026 GMC Sierra 1500
Confirmed Sales Customer
2/23/2026
Very straight forward pricing and no hidden fees. Darrell was an excellent salesman and met all of my needs
DARRELL D
2/24/2026
Hi, we are very happy we could provide you with a positive experience! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
KOUTS, IN
Thomas F|2019 Buick Enclave
Confirmed Service Customer
2/23/2026
Courteous & efficient. Jim was so very nice & professional.
JAMES LAGESTEE
2/24/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
CROWN POINT, IN
Julia D|2021 Buick Envision
Confirmed Service Customer
2/24/2026
Matthew continues to be the best. I had an unexpected expense/need surface at this routine visit (oil change) and he problem solved, explained it thoroughly and completed the replacement without a second trip. He also made the extra effort to look up my points to help with cost. Thank you!
MATTHEW PERRY
2/25/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
LOWELL, IN
Joel A|2024 GMC Sierra 1500
Confirmed Service Customer
2/27/2026
My service rider Kevin was very gracious and professional. I am very satisfied with Staples service after my breakdown.
KEVIN HESLIN
2/28/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
CROWN POINT, IN
Lisa D|2018 Chevrolet Equinox
Confirmed Service Customer
2/13/2026
Enjoyed meeting Jim Lagestee and will continue using him on future service requests. Work performed was done expeditiously and appreciated the complimentary car wash.
JAMES LAGESTEE
2/15/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CROWN POINT, IN
Laquell D|2000 Chevrolet New Tahoe
Confirmed Service Customer
2/23/2026
Smooth as usual. Great store!
JAMES LAGESTEE
2/24/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MERRILLVILLE, IN
ANTHONY D|2026 GMC Canyon
Confirmed Sales Customer
2/25/2026
Everything was great
DARRELL D
2/26/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DYER, IN
ANTHONY P|2026 Buick Envista
Confirmed Sales Customer
2/28/2026
Dan the salesman did a very nice job on the sale he explained everything on the dashboard & took his time with me & my wife, As for as i am concerned he did a great job. He also took care of everything when i brought the car in for my cleaning & ceramic coating on the Buick. When i picked up the car it really had a nice shine to it & looked great. A great job for everybody that took care of the car. Please pass this on to the personnel great job by all involved thank you Anthony Pustelnik
DANIEL D
3/1/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MERRILLVILLE, IN
PATRICIA M|2026 Buick Encore GX
Confirmed Sales Customer
3/1/2026
My experience was good as it gets. Everyone, the sales person Ronda, the sales manager, and the owner were all very gracious and made me feel very comfortable and secure about my purchase. They went beyond the call of duty and explained every part of the car, because it’s been long time since I purchased a new vehicle . I love my Encore.
RHONDA R
3/2/2026
Hi, we're so glad that we were able to go above and beyond your expectations! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Congratulations on your new vehicle, Patricia! If you have any further questions, please give us a call. We're always happy to help!
CHESTERTON, IN
Abdallah A|2019 GMC Acadia
Confirmed Service Customer
3/1/2026
I like to do service there
MATTHEW PERRY
3/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Jerry K|2023 GMC Terrain
Confirmed Service Customer
3/2/2026
None
3/3/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CEDAR LAKE, IN
Gary U|2022 GMC Canyon
Confirmed Service Customer
2/13/2026
Excellent,timely, and friendly service. Thank You
LISA MEDVED
2/15/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CROWN POINT, IN
7322 L|2021 GMC Acadia
Confirmed Service Customer
2/23/2026
Kevin was very helpful and courteous he explained everything about what services were done
KEVIN HESLIN
2/24/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
DYER, IN
Nathan J|2019 GMC 1500 Sierra
Confirmed Service Customer
2/23/2026
Great service as a
MATTHEW PERRY
2/24/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day!
MERRILLVILLE, IN
Bruce E|2025 GMC Sierra 1500
Confirmed Service Customer
2/23/2026
Friendly and professional staff.
KEVIN HESLIN
2/24/2026
We're glad to hear you found our staff was friendly and professional. If you have any further questions, please give us a call. We're always happy to help!
DEMOTTE, IN
Robert J|2020 GMC Terrain
Confirmed Service Customer
2/23/2026
I wait for my car to be serviced and it’s always completed within a reasonable time. I looked at some new Buicks and discussed a lease or purchase with my salesman from my purchase in 2020. There was no high pressure, no “you have to buy today” push. I appreciated a discount on the service from my GM Rewards.
JAMES LAGESTEE
2/24/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MERRILLVILLE, IN
Ivan R|2020 Buick Enclave
Confirmed Service Customer
2/25/2026
Very pleasant experience with no hassle.
NICHOLAS STASIL
2/26/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LOWELL, IN
Edward S|2026 GMC Sierra 3500 HD
Confirmed Service Customer
3/2/2026
Great service.
JAMES LAGESTEE
3/3/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAINT JOHN, IN
Cheryl A|2023 GMC Terrain
Confirmed Service Customer
3/2/2026
They get the job done!
JAMES LAGESTEE
3/3/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PORTAGE, IN
LORI B|2026 Buick Enclave
Confirmed Sales Customer
3/3/2026
Bruce was helpful from beginning to the end. The Sales Manager also assisted us when we arrived one day as Bruce was finishing up with a customer.
BRUCE B
3/4/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CROWN POINT, IN
RICHARD S|2026 GMC Sierra 1500
Confirmed Sales Customer
2/3/2026
Outstanding, people Rhonda is fabulous answered all my questions, explained and showed me all features and benefits set up phone to truck and follows up to make sure all is good, Steve O. helped me save as much money as possible. I highly recommend Schepel GMC Buick to all. This is my 3rd purchase from Schepel GMC Richard Z.
RHONDA R
2/4/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Richard! Have a great day!
MICHIGAN CITY, IN
Gary S|2018 Buick Enclave
Confirmed Service Customer
2/19/2026
Top rated auto car. My service rep (Jim Legastee) is one of the best!!!
JAMES LAGESTEE
2/20/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
VALPARAISO, IN
Mark R|2026 GMC Canyon
Confirmed Service Customer
2/25/2026
Everyone is very professional
JAMES LAGESTEE
2/26/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAINT JOHN, IN
DURMAN J|2026 GMC Acadia
Confirmed Sales Customer
2/26/2026
Very friendly sales staff. Professional employees that answered all of my questions.
BRUCE B
2/26/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
HOMEWOOD, IL
Bonnie L|2023 GMC Terrain
Confirmed Service Customer
2/26/2026
Dwayne's crew always take good care of my car
DUANE PURNICK
2/26/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SAINT JOHN, IN
JULIE H|2026 Buick Enclave
Confirmed Sales Customer
3/2/2026
Darrell was amazing, as I'm a returning customer because of him. The entire process was wonderful, and I will continue to return.
DARRELL D
3/3/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LOWELL, IN
Nikola D|2015 GMC Canyon
Confirmed Service Customer
3/3/2026
Great service
NICHOLAS STASIL
3/4/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CROWN POINT, IN
Rebecca M|2026 GMC Sierra 1500
Confirmed Service Customer
3/8/2026
Great experience with the body shop, as always. The service was quick and the repair looks great!
PAUL VANKLEY
3/9/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SAINT JOHN, IN
Angela R|2025 GMC Canyon
Confirmed Service Customer
2/17/2026
Always excellent. Friendly, Clean , Professional.
JAMES LAGESTEE
2/18/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Sharon L|2017 Buick Encore
Confirmed Service Customer
2/17/2026
Nick was great making sure the right tires were set aside for me. I needed tires, sensors, and a front end alignment. It was done very quickly in the 2-3 hours he said it would. I love Schepel Buick they have always been there for me, for over the last 19 yearsf
NICHOLAS STASIL
2/18/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
CEDAR LAKE, IN
Harriet M|2026 GMC Terrain
Confirmed Service Customer
2/24/2026
The service was great! I received a warm greeting, and my car received efficient, professional attention.
LISA MEDVED
2/25/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
MUNSTER, IN
Bert W|2023 Buick Envision
Confirmed Service Customer
3/2/2026
First class dealership with excellent, qualified employees who care about their customers.
JAMES LAGESTEE
3/3/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LANSING, IL
Cesar M|2026 GMC Sierra 2500 HD
Confirmed Service Customer
3/2/2026
Great service
JAMES LAGESTEE
3/3/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CHICAGO, IL
Raymond C|2022 GMC Acadia
Confirmed Service Customer
3/4/2026
Service was excellent. The servicemen were very courteous. Jim took very good care of us.
JAMES LAGESTEE
3/5/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GARY, IN
Tammy H|2017 GMC 1500 Sierra
Confirmed Service Customer
3/4/2026
Getting service done at Schepel is always a smooth experience.
3/5/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CEDAR LAKE, IN
Kayla K|2023 GMC Terrain
Confirmed Service Customer
3/9/2026
Knowledgeable staff in the body shop, very communicative and very knowledgeable by above and beyond
3/10/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LOWELL, IN
Gerald P|2017 Buick Regal
Confirmed Service Customer
2/4/2026
The Service Advisor--Matthew Perry--has always been a very congenial person. Thoroughly enjoyed doing business with him. [As I have done with him several times in the past.] The cost of the work done, however, is outrageous ! Following is the work that was done and the total payment:: 1. Towing. 2. Battery cable corrosion removal. 3. Battery replacement. 4. Oil change. 5. Tire rotation. 6. Wiper blades replaced.. 7. Total cost: $789.66 ! ! ! [That's ridiculous ! ! !]
MATTHEW PERRY
2/5/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SCHERERVILLE, IN
Rhoda V|2001 GMC Yukon XL
Confirmed Service Customer
2/18/2026
From making the appointment to communicating with us about the service to our vehicle, once again Schepel is the best!
JAMES LAGESTEE
2/19/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
HIGHLAND, IN
STEPHEN S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/20/2026
Rhonda was great. She was easy to work with and answered all our questions.
RHONDA R
2/21/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
LA PORTE, IN
BRIAN H|2026 Buick Enclave
Confirmed Sales Customer
2/25/2026
A very pleasant experience. Our salesman, Darrell was extremely helpful and knowledgeable about the vehicle. He spent a good amount of time showing us all of the features in the car.
DARRELL D
2/26/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MUNSTER, IN
Dale B|2023 GMC Sierra 1500
Confirmed Service Customer
3/2/2026
Great service
LISA MEDVED
3/3/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CEDAR LAKE, IN
Jay R|2018 GMC Terrain
Confirmed Service Customer
3/4/2026
The replacement of the Infotainment system in my GMC Terrain was done efficiently while I waited.
3/4/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CRETE, IL
Glen E|2013 Buick Verano
Confirmed Service Customer
3/6/2026
Denise and Matthew did a great job of communicating and scheduling my service work.
3/7/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
CROWN POINT, IN
Diane L|2021 GMC Acadia
Confirmed Service Customer
3/6/2026
I always receive friendly and professional service at Schepel. My recent visit was no different!
JAMES LAGESTEE
3/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SAINT JOHN, IN
Richard A|2019 GMC Yukon
Confirmed Service Customer
3/4/2026
Fast and great service.
JAMES LAGESTEE
3/5/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
ORLAND PARK, IL
David S|2023 Buick Enclave
Confirmed Service Customer
3/4/2026
Everything went well.
NICHOLAS STASIL
3/4/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
VALPARAISO, IN
Pamela K|2010 Chevrolet COBALT
Confirmed Service Customer
3/9/2026
People there are the absolute best. Friendly and helpful. Feel their prices are a bit high but that is what you expect when you get work done at a dealership. Normally I would not have my car serviced at a dealership but the problem could only be done there.
LISA MEDVED
3/10/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
ST. JOHN, IN
Kimberly S|2026 GMC Terrain
Confirmed Sales Customer
3/16/2026
Ricky was amazing. He answered all my questions. He was very friendly and professional. I didn’t feel rushed or pressured. I felt I got a great deal. And he worked hard to find what I wanted
RICKY BRADLEY
3/17/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CHESTERTON, IN
Craig W|2025 Buick Enclave
Confirmed Service Customer
3/17/2026
Jim has excellent customer service skills; his timely and detailed communication, knowledge and friendly disposition made the experience enjoyable.
JAMES LAGESTEE
3/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CROWN POINT, IN
Deborah A|2019 GMC Terrain
Confirmed Service Customer
3/17/2026
Kevin was so very helpful in selecting much needed tires for my vehicle.Thank you again for the great service provided. A job well done.
KEVIN HESLIN
3/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MERRILLVILLE, IN
Linda G|2018 GMC Acadia
Confirmed Service Customer
3/19/2026
305$for an oil change? Did not need tire rotation if they had info n my last service date it was only 5 months ago that I had them rotated,what is a misc charge of over 17$ if you can't name what a charge is that is very shady and then they said it needed a flush of the system when it hasnt even been 5 yr that I owned the car n I know they did all that to the car b4 we purchased it in 2023!I was told the anti freeze n flush out happens every 5 yrs! It is a 2018 we bought in 2023 n they told us everything was done ! So why was all that extra done when not needed?? I live on a strict monthly budget n cannot afford 305$for an oil change!Very disappointed! We have been you since 1990!
3/20/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CROWN POINT, IN
MATTHEW L|2026 GMC Acadia
Confirmed Sales Customer
2/26/2026
Great experience. Straight to the point.
DANIEL D
2/27/2026
Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!
VALPARAISO, IN
Nick P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/6/2026
I appreciate you guys getting me in quickly and fixing my truck issue.
LISA MEDVED
3/7/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
GRIFFITH, IN
Michael S|2025 Buick Encore GX
Confirmed Service Customer
3/6/2026
Friendly and cares !
3/7/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HOBART, IN
Kimberly A|2023 Buick Envision
Confirmed Service Customer
3/6/2026
Fixed my problem immediately, saved me a trip by doing my oil change since I was there. They washed my car and it was an excellent job!
DUANE PURNICK
3/7/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
CROWN POINT, IN
RUDOLPH S|2026 GMC Acadia
Confirmed Sales Customer
3/12/2026
Daniel Q is the best!!
DANIEL D
3/13/2026
Hello, we're happy to hear you had the best experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
WEST LAFAYETTE, IN
Paul K|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
3/18/2026
The body work done to my truck was exceptional. Karl kept me informed of the progress while it was in the shop. Great customer service!
KARL WAGENAAR
3/18/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HIGHLAND, IN
Kevin J|2022 GMC 1500 Sierra
Confirmed Service Customer
3/18/2026
Excellent and quick service
JAMES LAGESTEE
3/18/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CHICAGO, IL
Tonya N|2021 Buick Encore
Confirmed Service Customer
3/19/2026
Friendly and professional.
3/20/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PORTAGE, IN
Lawrence B|2023 Buick Envision
Confirmed Service Customer
3/20/2026
Clean facilities, organized, friendly staff, very helpful, and efficient service.
MATTHEW PERRY
3/21/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CHESTERTON, IN
Member# 7|2025 Buick Encore GX
Confirmed Service Customer
3/3/2026
Excellent and fast service
NICHOLAS STASIL
3/3/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
MUNSTER, IN
Jason N|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/3/2026
Bought a brand new truck. It is leaking through the roof! Took WEEKS to get an appointment. Now have to order parts?!? Have to remove the windshield to fix it?!? UNACCEPTABLE!!!!
MATTHEW PERRY
3/4/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CROWN POINT, IN
TANYA G|2026 Buick Envista
Confirmed Sales Customer
3/3/2026
Easy process
BRUCE B
3/4/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GARY, IN
RICHARD H|2026 GMC Terrain
Confirmed Sales Customer
3/7/2026
Professional service from sales person. Was attentive to my needs.
DANIEL D
3/8/2026
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
GLENWOOD, IL
Daniel L|2021 Buick Enclave
Confirmed Service Customer
3/9/2026
The dealership was very good. The service was quick and thorough.
JAMES LAGESTEE
3/10/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
PORTAGE, IN
Salvador M|2016 GMC Yukon XL
Confirmed Service Customer
3/16/2026
Absolutely Amazing service with Jim Lagestee . This guy is absolutely pure gold. Excellent communication, genuinely nice guy. I feel 100% at ease when Jim is checking in my vehicle for any and all service. Knowing you're in good hands like that is absolutely priceless.
JAMES LAGESTEE
3/17/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Steve G|2020 Buick Envision
Confirmed Service Customer
3/19/2026
I've never had any bad experience since i have brought my autos for service. Lisa always tells me what I need done so I trust her.
LISA MEDVED
3/20/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DYER, IN
David J|2017 Buick Enclave
Confirmed Service Customer
3/23/2026
Professional, friendly, and great quality
NICHOLAS STASIL
3/24/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GRIFFITH, IN
Rhonda C|2022 Buick Enclave
Confirmed Service Customer
3/5/2026
Everyone was very helpful and the repair took less than 2 hours.
JAMES LAGESTEE
3/6/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MERRILLVILLE, IN
MICHAEL A|2026 GMC Canyon
Confirmed Sales Customer
3/14/2026
dan quinoines was exellent
DANIEL D
3/15/2026
Hello, we're happy to hear you had an excellent experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CEDAR LAKE, IN
DONALD C|2026 GMC Sierra 1500
Confirmed Sales Customer
3/15/2026
It was excellent! Rhonda, my salesperson was so nice and accommodating. Very knowledgeable.Dealership had a great selection of trucks to choose from. Found the right truck for my budget. Finance man,Steve was super as well. Highly recommend.😃
RHONDA R
3/16/2026
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
GRIFFITH, IN
John W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
3/17/2026
It was great, it took a week between getting the parts and doing the job. I was given a loaner car and everything was good.
KEVIN HESLIN
3/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WESTCHESTER, IL
Robert M|2023 GMC Terrain
Confirmed Service Customer
3/20/2026
Excellent service every time I have my car worked on.
JAMES LAGESTEE
3/20/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CROWN POINT, IN
Gaynetta R|2012 GMC Acadia
Confirmed Service Customer
3/23/2026
Always can count on the people at Schepel.😀👍♥️
JAMES LAGESTEE
3/24/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything in the future, please don't hesitate to let us know. Take care!
DYER, IN
DEBRA A|2026 Buick Envision
Confirmed Sales Customer
3/25/2026
Love walking into the showroom! Everyone greets you with a smile or a hello or both! Working with Darrell has always been a wonderful experience. When he does not have the vehicle on the lot he finds what we want. I am sad he will be retiring but sure that someone else will treat me with the same respect and fairness!! Thank you again Schepel Buick!
DARRELL D
3/26/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CHESTERTON, IN
David W|2023 GMC Acadia
Confirmed Service Customer
3/25/2026
Needed service and was treated well and job well done.
NICHOLAS STASIL
3/26/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MERRILLVILLE, IN
BRETT B|2026 GMC Canyon
Confirmed Sales Customer
3/18/2026
My salesman, Bruce, was very nice, patient, and helpful and no one there was too pushy.
BRUCE B
3/19/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
SCHERERVILLE, IN
NANCY M|2026 GMC Terrain
Confirmed Sales Customer
3/18/2026
Daniel was a great person to have as our sales consultant. No pressure, and so accommodating. We stopped in to look, but after meeting Daniel we were sold on Schepel !!
DANIEL D
3/19/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CEDAR LAKE, IN
Ron R|2026 GMC Sierra 1500
Confirmed Service Customer
3/18/2026
Appreciated them moving up my appointment as requested.
MATTHEW PERRY
3/19/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LOWELL, IN
SCOTT C|2026 Buick Enclave
Confirmed Sales Customer
3/25/2026
Our experience dealing with Darrel Robertson in purchasing our new Buick Enclave was a great.
DARRELL D
3/26/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CROWN POINT, IN
DAVID T|2026 GMC Sierra 1500
Confirmed Sales Customer
3/25/2026
Rhonda E. Is a excellent salesperson
RHONDA R
3/26/2026
Hello, we're happy to hear you had an excellent experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CROWN POINT, IN
LUCINDA S|2026 Buick Envision
Confirmed Sales Customer
3/25/2026
Excellent experience with Ron, no high pressure and helped me find exactly what I was looking for.
RONALD R
3/26/2026
Hello, we're happy to hear you had an excellent experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CROWN POINT, IN
ROBERT B|2026 Buick Encore GX
Confirmed Sales Customer
3/25/2026
Very easy purchase process. Darrell Robertson is the best! We have purchased several vehicles from him and his service and professionalism has been outstanding every time. Wouldn't consider purchasing a GMC or Buick vehicle from anyone else.
DARRELL D
3/26/2026
Hello, we're happy to hear you had the best experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
LOWELL, IN
Richard P|2018 GMC Canyon
Confirmed Service Customer
3/31/2026
Ron was very informative and listened to our concerns.
MATTHEW PERRY
4/2/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CROWN POINT, IN
Herbert H|2017 GMC Acadia
Confirmed Service Customer
3/13/2026
Very good service and completely friendly with us and with any question asked. Jim Lagestee was the Service Advisor ; my statement is that the company is lucky to have him on your team. Will come for any further service needed and refer others that your work is top shelf. Thank you, Herb Schoenfelt
JAMES LAGESTEE
3/14/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
CROWN POINT, IN
RICHARD Z|2026 GMC Terrain
Confirmed Sales Customer
3/26/2026
Very friendly and easy to work with
RONALD R
3/27/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CROWN POINT, IN
Stephen A|2018 Buick Enclave
Confirmed Service Customer
3/26/2026
Had new tire pressure monitoring devices installed. Also coolant changed. Dropped off and pleasantly surprised when they called just couple hours later that all work was complete. Vehicle was clean. Happy with work
LISA MEDVED
3/27/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SCHERERVILLE, IN
Clifford D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/30/2026
Did very well on time cost resemble
MATTHEW PERRY
3/31/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
VALPARAISO, IN
REX B|2026 GMC Sierra 1500
Confirmed Sales Customer
3/30/2026
Bruce and the team at Schepel value great customer service and strive to use the patience and understanding that builds it!
BRUCE B
3/31/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GARY, IN
Dawn M|2016 GMC Acadia
Confirmed Service Customer
3/30/2026
Kevin went above and beyond to take care of me with an unexpected problem with my car.
KEVIN HESLIN
3/31/2026
Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!
SCHERERVILLE, IN
Angela S|2020 GMC Acadia
Confirmed Service Customer
4/6/2026
Prompt, courteous service
NICHOLAS STASIL
4/7/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CROWN POINT, IN
Cody T|2025 GMC Sierra 1500
Confirmed Service Customer
4/6/2026
Jim Lagestee is a Northwest Indiana treasure. I bought my new truck from you guys specifically so I could keep using Jim as my service writer.
JAMES LAGESTEE
4/7/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
CROWN POINT, IN
Raul F|2025 GMC Sierra 3500 HD
Confirmed Service Customer
2/16/2026
Took my GMC 3500 for oil change and tire rotation oil change was done top fluids done but not the tire rotation my truck it’s been for two oil changes since I got it and both times they skipped the tire rotation
LISA MEDVED
2/17/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
LANSING, IL
Kimberly A|2025 Buick Encore GX
Confirmed Service Customer
2/16/2026
I got my oil change and it’s always a pleasant experience . Lisa is amazing .
LISA MEDVED
2/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MERRILLVILLE, IN
5684 J|2025 Buick Envision
Confirmed Service Customer
3/27/2026
Service Advisor Nick was very helpful and explained different functions on my Dashboard
NICHOLAS STASIL
3/28/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAINT JOHN, IN
Linea M|2022 GMC Terrain
Confirmed Service Customer
4/3/2026
Jim L in service is phenomenal! He's the reason why I keep coming back to Schepel for all my service needs. I trust his advice and expertise when making service decisions for my vehicle. He goes above and beyond for his customers and their needs.
JAMES LAGESTEE
4/4/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
NORHT JUDSON, IN
Lawrence J|2023 Buick Enclave
Confirmed Service Customer
4/7/2026
Excellent service people!
NICHOLAS STASIL
4/9/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SCHERERVILLE, IN
Michelle F|2016 Buick Regal
Confirmed Service Customer
4/7/2026
-
MATTHEW PERRY
4/9/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CROWN POINT, IN
Nicholas L|2025 GMC Yukon
Confirmed Service Customer
4/7/2026
It was good
LISA MEDVED
4/9/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
VALPARAISO, IN
ROBERT B|2026 Buick Encore GX
Confirmed Sales Customer
4/7/2026
rickie bradley the best!!! your service department is excellent enough so i haven't gone anywhere else for service duane purdick in service department is excellent also bought my last three cars from your dealership what more needs to be said!!!!
RICKY R
4/9/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CROWN POINT, IN
Michael J|2017 GMC Acadia
Confirmed Service Customer
3/23/2026
Our service agent, Lisa, was extremely professional very courteous. She kept us up-to-date on our car being serviced. She was very accurate of time frame she estimated to have our car finished. We are extremely pleased with the service department and all at Schepel Buick GMC.
LISA MEDVED
3/24/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CAPE CORAL, FL
Ryan J|2023 Chevrolet Tahoe
Confirmed Service Customer
3/30/2026
Jim and service is the best!
JAMES LAGESTEE
3/31/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DYER, IN
James K|2010 Buick Enclave
Confirmed Service Customer
4/4/2026
Good experience as always. Really appreciate Jim L. and what he does for me. only had an oil change but he answered a few other questions.
4/5/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, IN
Bernard A|2017 GMC Acadia Limited
Confirmed Service Customer
4/6/2026
Long time customer for both sales and service. Schepel is always reliable, friendly and courteous.
JAMES LAGESTEE
4/7/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
SOUTH HOLLAND, IL
Bert W|2020 Buick Encore GX
Confirmed Service Customer
4/8/2026
We had an excellent experience using Schepel Buick-GMC's Body Shop. Our vehicle looked amazing after they repaired the extensive damage that we had. They have an excellent team of professional technicians.
JOSHUA VASSAR
4/9/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LANSING, IL
Manuela (|2024 Buick Encore GX
Confirmed Service Customer
4/8/2026
Professional and courtesy
MATTHEW PERRY
4/9/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WHITING, IN
William D|2022 GMC Terrain
Confirmed Service Customer
4/8/2026
Your service for my 90k mile check up was done extremely well in a very reasonable amount of time. The loaner vehicle enabled me to take care of other commitments during the day. Thank you so much to the Schepel team ... especially my favorite "go-to guy" Jim Lagestee. Your forever customer, Bill Teach
JAMES LAGESTEE
4/9/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Robert D|2025 GMC Yukon
Confirmed Service Customer
3/16/2026
Schepel Buick GMC service department advisor Kevin was very professional and made sure all my questions and concerns were met.
KEVIN HESLIN
3/17/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Josephine A|2025 Buick Envista
Confirmed Service Customer
3/31/2026
Amazing customer service
LISA MEDVED
3/31/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
DYER, IN
Kimberly H|2024 GMC Yukon
Confirmed Service Customer
4/4/2026
Couldn’t be happier with customer service. Nick made sure all of my concerns were taken care of thoroughly.
4/5/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWN POINT, IN
Carla O|2013 Buick Enclave
Confirmed Service Customer
4/4/2026
Great people
4/5/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CROWN POINT, IN
Tim S|2025 Buick Enclave
Confirmed Service Customer
4/8/2026
Timely service. Friendly staff. Well appointed waiting area.
NICHOLAS STASIL
4/9/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DYER, IN
Erika B|2016 Buick Encore
Confirmed Service Customer
4/10/2026
Lois, 2016 red Buick Encore was thoroughly evaluated by Cullen Gordon, who is extremely competent, courteous and kind. Insurance determined that Lois was deemed a total loss post accident that required extensive repairs, more than the car’s 🚗 value. She had served us faithfully. We purchased a 2026 white Buick Encore, now known as Tillie, with expert assistance by Daniel Quinones and Mike Jen. We recommend Schepel Buick to anyone who needs a car and/or needs service. All departments: sales, service, parts, body shop, mechanical, office, porters, maintenance are great. Thank you.
CULLEN GORDON
4/11/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CEDAR LAKE, IN
Diana L|2024 Buick Encore GX
Confirmed Service Customer
4/10/2026
Great
LISA MEDVED
4/11/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
HAMMOND, IN
Roger A|2026 GMC Acadia
Confirmed Service Customer
3/20/2026
I had a good experience our salesman Keith was very informative. No pressure, it was a pleasure doing business with you.
ACCESSORIES SALES
3/20/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CROWN POINT, IN
Michael R|2024 GMC Terrain
Confirmed Service Customer
3/20/2026
Timely and service tech were very courteous
KEVIN HESLIN
3/21/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CROWN POINT, IN
Ruth A|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/6/2026
I asked them to check one of my tires for a slow leak. They charged me over 30.00 and I still have the leak. We live 45 minutes away from shop so don't want to go back and forth if it can't be fixed. Any help would be appreciated.
JAMES LAGESTEE
4/7/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RENSSELAER, IN
Sebina R|2025 Buick Envista
Confirmed Service Customer
4/6/2026
My experience was and always has been great
NICHOLAS STASIL
4/7/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GARY, IN
Thomas S|2021 GMC Canyon
Confirmed Service Customer
4/6/2026
Always a 5 star experience!
MATTHEW PERRY
4/7/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
ST JOHN, IN
Rosa F|2020 Chevrolet Equinox
Confirmed Service Customer
4/7/2026
Great service with a car wash .
KEVIN HESLIN
4/9/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EAST CHICAGO, IN
Edward O|2001 GMC Sierra 1500
Confirmed Service Customer
4/8/2026
Great service , always!! -THANKS -
JAMES LAGESTEE
4/9/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
SCHERERVILLE, IN
Olivia R|2025 Buick Enclave
Confirmed Service Customer
4/12/2026
Always a good experience, thank you
MATTHEW PERRY
4/13/2026
Hi, we are very happy we could provide you always with a good experience! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
HAMMOND, IN
LINDA B|2026 GMC Acadia
Confirmed Sales Customer
4/10/2026
Very good service! Salesman was excellent!
RONALD R
4/11/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GRIFFITH, IN
Diane L|2021 GMC Acadia
Confirmed Service Customer
4/14/2026
As always, the people at Schepel GMC treat me like family, and Jim Lagestee is the best! I feel comfortable knowing that I do not need to worry about my vehicle because of the expert and professional attention and service I receive whenever I visit. That is why I have been a customer for many years. I can't see going anywhere else!!
JAMES LAGESTEE
4/15/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
SAINT JOHN, IN
Marvin D|2025 GMC Yukon
Confirmed Service Customer
4/14/2026
Jim Lagestee is the best. Knowledgeable, courteous, and does everything he can to get the repair, oil change, etc. done right and in timely manner.
JAMES LAGESTEE
4/15/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SAINT JOHN, IN
7253 T|2019 Buick LaCrosse
Confirmed Service Customer
4/14/2026
Great service by a friendly and professional staff. My vehicle was completed in a timely manner at a reasonable price.
JAMES LAGESTEE
4/15/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
LOWELL, IN
Allen G|2019 Buick Enclave
Confirmed Service Customer
4/15/2026
Nice
CULLEN GORDON
4/16/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LAKE STATION, IN
John S|2020 Buick Enclave
Confirmed Service Customer
4/15/2026
Lisa M. provided absolutely outstanding service during a time when I truly needed help. She went above and beyond to make sure my car was repaired quickly and correctly, and her professionalism, kindness, and clear communication made a stressful situation so much easier. Lisa treated my situation with genuine urgency and care, kept me informed every step of the way, and made sure nothing fell through the cracks. Her dedication and customer‑first attitude reflect the very best of the dealership. I’m deeply grateful for her exceptional support and couldn’t have asked for a better service writer. She is a tremendous asset to your team.
LISA MEDVED
4/16/2026
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We hope to be of service to you again in the future. Take care!
CROWN POINT, IN
AARON C|2026 GMC Sierra 1500
Confirmed Sales Customer
4/19/2026
The whole experience here was extremely smooth Daniel was my sales person he was very helpful and understanding of what I wanted he wasn’t pushy and communicated with me really well I would highly recommend coming here if your in the market for a new vehicle ask for Daniel or even Rhonda they will make your purchase very easy
DANIEL D
4/20/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PORTAGE, IN
Michael T|2025 Buick Envision
Confirmed Service Customer
4/9/2026
In and out quickly
MATTHEW PERRY
4/10/2026
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Julie D|2021 GMC Terrain
Confirmed Service Customer
4/14/2026
Jim was a wonderful Service Advisor! So friendly and helpful!
JAMES LAGESTEE
4/15/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CHICAGO, IL
Ryan C|2020 GMC 1500 Sierra
Confirmed Service Customer
4/14/2026
Awesome job, and like always great work!!
JAMES LAGESTEE
4/15/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
HAMMOND, IN
Mr. T|2020 Buick Enclave
Confirmed Service Customer
4/14/2026
akways great service
NICHOLAS STASIL
4/15/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
RAISULI M|2026 GMC Sierra 1500
Confirmed Sales Customer
4/16/2026
Great experience purchasing my first truck. Special shoutout to Laquell Taylor and Dave Tedesco for all their help and making this possible.
LAQUELL L
4/17/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
SCHERERVILLE, IN
JULIE A|2026 Buick Envision
Confirmed Sales Customer
4/16/2026
Rhonda an excellent rep when it comes to customer service Knowledge is incredible when it comes to Buick products She also took the time to explain all the features and set up features Where do you get that kind of cs today In addition to the financing was quick easy to understand I left with no unanswered questions Julie
RHONDA R
4/17/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
DYER, IN
HOLLY H|2026 Buick Enclave
Confirmed Sales Customer
4/18/2026
Very relaxing, no pressure to make a decision. Rhonda thank you for a wonderful Experience.
RHONDA R
4/19/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CEDAR LAKE, IN
Cindy A|2021 Buick Envision
Confirmed Service Customer
4/18/2026
When I arrive at the dealership I'm always greeted as soon as I arrive with a smile. Thank you for that.
JAMES LAGESTEE
4/19/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DYER, IN
Denise W|2016 Buick Encore
Confirmed Service Customer
3/27/2026
Kevin was very nice and respectful and my car was done in a great amount of time very quickly
KEVIN HESLIN
3/28/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GARY, IN
Dianna G|2018 GMC Canyon
Confirmed Service Customer
4/1/2026
Very professional service as always.
NICHOLAS STASIL
4/2/2026
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
SCHERERVILLE, IN
Sidney H|2021 GMC Yukon XL
Confirmed Service Customer
4/10/2026
Everyone was knowledgeable, respectful, friendly and very caring. Out of all the dealerships I've purchased cars from I would rate you guys #1.
LISA MEDVED
4/11/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
TINLEY PARK, IL
Marisa L|2024 GMC Terrain
Confirmed Service Customer
4/10/2026
Staff always friendly and very informative
NICHOLAS STASIL
4/11/2026
We're glad to hear you found our staff was always friendly and very informative! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
HIGHLAND, IN
Donald P|2019 Buick Envision
Confirmed Service Customer
4/11/2026
Every thing was done as ordered
KEVIN HESLIN
4/11/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ST JOHN, IN
Lonnie D|2021 GMC 1500 Sierra
Confirmed Service Customer
4/14/2026
Make you feel like family , Jim is always helpful and accommodating
JAMES LAGESTEE
4/15/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
CROWN POINT, IN
Antonio M|2023 GMC Yukon
Confirmed Service Customer
4/20/2026
Excellent service from top to bottom, always please with detail and attention.
JAMES LAGESTEE
4/21/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Sallie A|2019 GMC Terrain
Confirmed Service Customer
4/20/2026
Great service, friendly employees, The service advisor, Matthew Perry, was very knowledgeable, patient and professional. I go to Schepel for all of my car repairs. I have never been disappointed.
MATTHEW PERRY
4/21/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MERRILLVILLE, IN
Robert G|2025 Buick Enclave
Confirmed Service Customer
4/4/2026
It always a great expierance! I am always served well. Everyone is friendly and welcoming and they get the job done!
4/5/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SAINT JOHN, IN
William O|2015 GMC 1500 Sierra
Confirmed Service Customer
4/13/2026
Fast in and out, with great quality.
KEVIN HESLIN
4/14/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
CRETE, IL
Joan M|2012 Buick Regal
Confirmed Service Customer
4/15/2026
Matt has always taking care of my car since the day I purchased it. I have never had any complaints
MATTHEW PERRY
4/15/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CROWN POINT, IN
Lynne M|2020 Buick Envision
Confirmed Service Customer
4/17/2026
Rapid, excellent work done with care, and respect for me as a customer. I highly recommend Schapel Buick GMC.
KARL WAGENAAR
4/18/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CROWN POINT, IN
Dennis C|2016 Buick Envision
Confirmed Service Customer
4/20/2026
I was met with kindness and professionalism. Jim Lagastee always remembers me and treats me with the greatest respect.The waiting area was neat and comfortable. My oil change was completed in about 45 minutes, and I was back on my way. I also appreciate Jim’s proactive attitude in letting me know my car was soon due for some additional maintenance work. 10/10 as usual!
JAMES LAGESTEE
4/21/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
UNION MILLS, IN
Angela R|2025 GMC Canyon
Confirmed Service Customer
4/21/2026
Jim was Fantastic. Ordered parts , repaired truck and had it back in 2 days. Always the Best !!!
JAMES LAGESTEE
4/22/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CROWN POINT, IN
3119 J|2019 Chevrolet Traverse
Confirmed Service Customer
4/21/2026
We've been coming to Schepel service for 15 years for 2 GM cars. Service has always been competent, professional and friendly. Could not ask for more. Duane in service is super customer oriented, and goes the extra mile to make sure everything is taken care of.
DUANE PURNICK
4/22/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
VALPARAISO, IN
James S|2020 Buick Enclave
Confirmed Service Customer
4/10/2026
It took about 5 hours of diagnostics to tell that the amplifier was defective and needed to be replaced…Seems like a lot of time..Symptoms were no turn signal or sensor noises…Labor was close to 900.00 dollars …All else was good and I was kept informed….
JAMES LAGESTEE
4/11/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CULVER, IN
Joseph M|2021 Buick Encore
Confirmed Service Customer
4/13/2026
Fast and friendly customer service from the moment I scheduled my appointment. I highly recommend Schepel.
KEVIN HESLIN
4/14/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
CROWN POINT, IN
Gerald E|2020 GMC Terrain
Confirmed Service Customer
4/16/2026
Courtesy, server knowledge, and honesty. An excellent way to do business.
JAMES LAGESTEE
4/17/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ST. JOHN, IN
LAURIE S|2026 Buick Encore GX
Confirmed Sales Customer
4/16/2026
Bruce L. made our purchase procedure smooth and easy. I love the new Encore GX. Especially it's larger size over the previous Encore I had.
BRUCE B
4/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs. Enjoy your new vehicle!
KANKAKEE, IL
Terri L|2024 Buick Enclave
Confirmed Service Customer
4/16/2026
Great
LISA MEDVED
4/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CRETE, IL
David O|2020 GMC Acadia
Confirmed Service Customer
4/20/2026
Great customer service
JAMES LAGESTEE
4/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
VALPARAISO, IN
Brian S|2015 GMC 1500 Sierra
Confirmed Service Customer
4/21/2026
Was excellent, they did everything I needed done.
JAMES LAGESTEE
4/22/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ST JOHN, IN
Raymond L|2020 Buick Envision
Confirmed Service Customer
4/21/2026
The service was done as stated, and the vehicle was ready early. And they even recovered a key that I had lost under the center console.
JAMES LAGESTEE
4/22/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
VALPARAISO, IN
Esdrin O|2024 GMC Sierra 1500
Confirmed Service Customer
4/13/2026
Very professional friendly and helpful.
KEVIN HESLIN
4/14/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GARY, IN
CARL N|2026 GMC HUMMER EV SUV
Confirmed Sales Customer
4/23/2026
Outstanding but I wish I would have gotten incentives.
RONALD R
4/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MATTESON, IL
DAVID P|2026 Buick Enclave
Confirmed Sales Customer
4/23/2026
Atmosphère was pleasant, comfortble. With no pressure. We were given the necessary information to help us choose the vehicle that was right for us along with our financing options.
RONALD R
4/24/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LOWELL, IN
Richard E|2021 GMC Yukon
Confirmed Service Customer
4/25/2026
I needed to drop my Yukon off early (other appointments). Kevin got the work done early so I was able to pick it up after my appointment. They do their best to take care of their customers.
KEVIN HESLIN
4/27/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Dennis C|2022 GMC 1500 Sierra
Confirmed Service Customer
4/27/2026
I needed a new set of tires. I dropped my truck off the day before my scheduled appointment since I was going by anyway. In a few hours I got a call that my truck was done. (A day before my appointment.) The new tires look great and the ride was smoother with the Michelins. Job well done!
MATTHEW PERRY
4/29/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
UNION MILLS, IN
Richard J|2023 GMC Canyon
Confirmed Service Customer
4/27/2026
Service was fast.
MATTHEW PERRY
4/29/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
PORTAGE, IN
Mike P|2018 Buick Regal
Confirmed Service Customer
4/27/2026
Service person is always courteous and keeps me informed on the work being done on the vehicle. Also provided a loaner since the work took most of the day.
DUANE PURNICK
4/29/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
MERRILLVILLE, IN
Harry J|2024 GMC Canyon
Confirmed Service Customer
4/30/2026
Great experience
MATTHEW PERRY
5/2/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SCHERERVILLE, IN
Daniel J|2023 Chevrolet Traverse
Confirmed Service Customer
4/8/2026
As always, Jim did a great job as service-writer. Schepel is blessed with a great team of trained, experienced individuals that work in harmony for the good of the customer.
JAMES LAGESTEE
4/9/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
SCHERERVILLE, IN
Brenda A|2025 Buick Encore GX
Confirmed Service Customer
4/8/2026
I arrived at my scheduled appointment and my car was checked in by Nick. We discussed the reason for my appointment to make sure we were on the same page. Took me to his servicing area and documented my needs. We discussed the approximate payment and I gave him what I downloaded from my phone as a discount. But I didn't have everything I needed. He assisted me in opening my phone, getting the complete information and also made me aware that I could use my accumulated points as well. By the time he documented my info, my total bill was less than $20.00. How awesome is that?!?
NICHOLAS STASIL
4/9/2026
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GARY, IN
Richard D|2017 Buick Enclave
Confirmed Service Customer
4/24/2026
Jim is always first class and a total professional.
JAMES LAGESTEE
4/26/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
VALPARAISO, IN
Stephen D|2018 Buick Encore
Confirmed Service Customer
4/25/2026
We’re friendly
JAMES LAGESTEE
4/27/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SCHERERVILLE, IN
David E|2024 Buick Envision
Confirmed Service Customer
4/25/2026
Quick and easy
NICHOLAS STASIL
4/27/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WHITING, IN
Sean S|2020 GMC Canyon
Confirmed Service Customer
4/29/2026
Always the best service!
JAMES LAGESTEE
5/1/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Douglas A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/29/2026
Dealership service was great. Jim Lagasee does a great job. Marked off one star because the repair was more expensive than the estimate due to clerical error. My vehicle has been in the shop for a significant length (6 months in 6 years for 2 repairs) of time due to parts availability. Please share with GM corporate that not having my vehicle available for an average of one month per year of ownership will weigh into my decision on whether I'll purchase another GM vehicle.
JAMES LAGESTEE
5/1/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
HOBART, IN
Rhonda S|2025 Buick Envista
Confirmed Service Customer
4/20/2026
Jim L. is fantastic.
JAMES LAGESTEE
4/21/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GRANT PARK, IL
Kae R|2004 Buick Rainier
Confirmed Service Customer
4/20/2026
As usual, Jim Lagestee kept me informed and makes sure I am fine!! A+
JAMES LAGESTEE
4/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DYER, IN
William R|2026 GMC Acadia
Confirmed Service Customer
4/24/2026
Darrel and the Body Shop were great to deal with.
JOSHUA VASSAR
4/26/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
VALPARAISO, IN
4922 C|2023 Buick Envision
Confirmed Service Customer
4/29/2026
They always go above and beyond
DUANE PURNICK
5/1/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BILOXI, MS
Virginia A|2017 Chevrolet Malibu
Confirmed Service Customer
4/29/2026
Always a pleasant experience at your dealership!! Employees are very courteous! Easy in and out service!!
JAMES LAGESTEE
5/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
VALPARAISO, IN
Julie A|2026 GMC Terrain
Confirmed Service Customer
4/29/2026
Great customer service! Great people!!
LISA MEDVED
5/1/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WHITING, IN
Annie G|2024 Buick Envista
Confirmed Service Customer
4/30/2026
Comfortable waiting area. Customer service rep Rita was so nice.
LISA MEDVED
5/2/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
PORTAGE, IN
GREGORY W|2026 GMC Terrain
Confirmed Sales Customer
4/30/2026
This is our first time ever purchasing from Schepel and couldn’t be happier or say enough GREAT things about how satisfied we were with our experience!! Darrell Robertson was exceptional and made the entire process smooth and stress free!
DARRELL D
5/2/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit. Take care!
PLYMOUTH, IN
Andrew B|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/5/2026
Jim our service manager is very honest and thorough. His teams work is done carefully, completely, and in great detail. Andrew P
JAMES LAGESTEE
5/6/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GARY, IN
Bert W|2023 Buick Envision
Confirmed Service Customer
4/22/2026
Fast and friendly service!
JAMES LAGESTEE
4/23/2026
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.! We're looking forward to your next visit!
LANSING, IL
James F|2026 Buick Envision
Confirmed Service Customer
4/24/2026
They took me in answered my questions did the maintenance in a timely fashion very polite
NICHOLAS STASIL
4/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HEBRON, IN
PETER P|2026 GMC Canyon
Confirmed Sales Customer
4/30/2026
So far so good, had a positive experience with the purchase of our new truck. Staff was professional and knowledgeable, definitely will recommend to other potential customers.
DARRELL D
5/2/2026
We are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
SAINT JOHN, IN
TYLER D|2026 GMC Sierra 1500
Confirmed Sales Customer
4/30/2026
My experience was good Parker was my salesman and very knowledgeable and professional, and made the sale very successful and not overwhelming
PARKER P
5/2/2026
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CEDAR LAKE, IN
David A|2020 GMC 1500 Sierra
Confirmed Service Customer
5/1/2026
They get my vehicle in for service in a relatively quick time. My services were performed and was given suggestions for maintaining my vehicle along with pricing.
KEVIN HESLIN
5/3/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MERRILLVILLE, IN
Patricia A|2020 GMC Terrain
Confirmed Service Customer
5/8/2026
Very friendly and helpful. Waiting room was comfortable and clean
NICHOLAS STASIL
5/10/2026
Thank you for your feedback! We strive to ensure all our clients have a comfortable and stress-free experience with us. We appreciate you taking the time to share your thoughts and are thrilled to know how we did. We look forward to assisting you again in the future. Take care!
GARY, IN
Dennis D|2023 GMC Acadia
Confirmed Service Customer
5/9/2026
very satisfied with work that was done Jim Lagestee was courteous friendly and helpful as he always is
JAMES LAGESTEE
5/10/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Douglas L|2014 Buick Regal
Confirmed Service Customer
5/9/2026
Excellent service department. Jim did an excellent job on the repairs on our car. Thank you.
JAMES LAGESTEE
5/10/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
HIGHLAND, IN
Christine M|2021 Buick Envision
Confirmed Service Customer
4/18/2026
I had an appointment. The work was done and the car ready on time. I was notified when the car was ready. I got a free car wash. The personnel was friendly and professional. I trust that the work on my car was well done.
MATTHEW PERRY
4/19/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAINT JOHN, IN
James H|2022 Buick Encore GX
Confirmed Service Customer
4/26/2026
Since JIM WERGES was moved to the Cadillac Div. ( Hell of a loss for Buick Div.) I met with NICK STASIL, which was a great experience. With some time, Nick will become as good as JIM. We also discussed work on my 2006 GMC Envoy. (Prices frightened me). As usual, I was a "happy camper" When I left. I was in & out in an hour. I sure hope the Cadillac Div. appreciates who they got. Jim Wozniak
NICHOLAS STASIL
4/28/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Stephan J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/26/2026
Courteous and professional Service Representative. Great service too!
LISA MEDVED
4/28/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SCHERERVILLE, IN
ROLLIN S|2026 Buick Envision
Confirmed Sales Customer
5/1/2026
Working with Michael Kowalke as our sales person was great. He was very informative and worked to get us the best price for our trading and also our new Envision
SCHERERVILLE, IN
Adriese S|2022 GMC Yukon
Confirmed Service Customer
5/7/2026
Love dealership service amazing customer ser
KEVIN HESLIN
5/7/2026
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LANSING, IL
Peter J|2026 GMC Canyon
Confirmed Service Customer
5/8/2026
Everything went well no issues at all. Staff was very helpful.
ACCESSORIES SALES
5/10/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SAINT JOHN, IN
Daniel A|2024 GMC Canyon
Confirmed Service Customer
5/8/2026
Good as always
MATTHEW PERRY
5/10/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Jennifer V|2024 Buick Encore GX
Confirmed Service Customer
5/18/2026
This was my second time here. Great experience. Staffing was very kind and welcoming. Service was very timely
LISA MEDVED
5/19/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Crown Point, IN
John A|2017 GMC Acadia
Confirmed Service Customer
4/30/2026
Schepel Buick GMC is the greatest dealership I have ever dealt with. Their mechanics, Service Writer, Jim Lagestee, and other employees are always friendly, knowledgeable, and professional. My vehicle is always serviced with the greatest of care, and it was also given a complimentary car wash. Thank you Schepel !!
JAMES LAGESTEE
5/2/2026
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Schepel Buick-GMC, INC.!
DYER, IN
James H|2006 GMC Envoy XL
Confirmed Service Customer
5/11/2026
Even though Nick Stasil is fairly new to the team, he's doing very well. Same great service I always receive from Schepel. Now I will have my first trip to the Body Shop & will see if they hold up to the Schepel standards. The 20 year old GMC ENVOY is still doing well because it is always serviced at Schepel. JIM WOZNIAK
NICHOLAS STASIL
5/12/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
CROWN POINT, IN
Linda M|2023 GMC Acadia
Confirmed Service Customer
5/14/2026
Always a pleasant experience at Schepel Buick GMC. Employees are always courteous, personable and go the extra mile for you. Whether your looking for a new car or just there for general maintenance they're the best in the region.
NICHOLAS STASIL
5/15/2026
Thank you for the outstanding feedback! We are honored to hear our employees consistently provide courteous, personable service and go the extra mile to make every experience pleasant. Your kind recommendation means so much to us, and we look forward to serving you again whenever you need us!
DYER, IN
Anthony L|2026 GMC Canyon
Confirmed Service Customer
5/20/2026
Great service
KEVIN HESLIN
5/21/2026
We are glad to hear you received great service. Simple, reliable experiences like this are always important. Thank you and best wishes ahead.
WESTVILLE, IN
CARLA T|2026 GMC Terrain
Confirmed Sales Customer
5/24/2026
Bruce was great everyone was so nice and accommodating g
BRUCE B
5/26/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LOCKPORT, IL
Jennifer N|2025 Buick Encore GX
Confirmed Service Customer
5/27/2026
Scheduled my 1st oil change. Service was completed in about 45min. Waiting room was clean and the staff were friendly & helpful.
NICHOLAS STASIL
5/28/2026
Thank you for the wonderful review. We’re glad your first oil change visit was completed efficiently and that you enjoyed our clean waiting area along with the friendly and helpful service from our staff. We truly appreciate your support and look forward to your next visit!
HIGHLAND, IN
ACE P|2026 GMC Sierra 1500
Confirmed Sales Customer
5/29/2026
Amazing car buying experience! Shopped around 3 different dealers and Schepel had by far the most friendly staff and a lovely show room. Daniel was fantastic! He did a wonderful job explaining every feature on the truck. He spent a lot of time with us and we never felt any pressure. From start to finish everything was beyond expectation- Ace
DANIEL D
5/30/2026
Congratulations on your new vehicle, Ace! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
SAINT JOHN, IN
CIREASE B|2026 Buick Envista
Confirmed Sales Customer
4/23/2026
I love Buick dealership. I had an amazing experience with them. Darrell is an outstanding salesman and he also helped me with my purchases on my new 2026 Buick. I love it!
DARRELL D
4/24/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
GARY, IN
DAVID T|2026 GMC Terrain
Confirmed Sales Customer
4/23/2026
DQ is our salesman, he is the BEST!!
DANIEL D
4/24/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
MERRILLVILLE, IN
Dana S|2020 GMC Terrain
Confirmed Service Customer
5/6/2026
Everyone is courteous and extremely helpful.
KEVIN HESLIN
5/8/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
MATTESON, IL
Kathy J|2024 Buick Encore GX
Confirmed Service Customer
5/24/2026
I was treated professionally and like a member of the family. Service was provided as quickly as possible in spite of it being a very busy day in the service department.
JAMES LAGESTEE
5/26/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
HIGHLAND, IN
Pamela L|2011 Buick Enclave
Confirmed Service Customer
5/25/2026
Excellent- thank you!
JAMES LAGESTEE
5/26/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CHICAGO, IL
Edward T|2019 Buick Enclave
Confirmed Service Customer
5/25/2026
Grest service.
NICHOLAS STASIL
5/26/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
DYER, IN
Abdallah A|2019 GMC Acadia
Confirmed Service Customer
5/29/2026
Professional and friendly
KEVIN HESLIN
5/30/2026
We're glad everything was completed professionally, with friendly service, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CROWN POINT, IN
Perry B|2017 GMC Yukon
Confirmed Service Customer
5/29/2026
Kevin was very helpful in keeping me updated on my repairs and securing me a vehicle when they had to order a part for the next day,
KEVIN HESLIN
5/30/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
ST JOHN, IN
Thomas S|2018 GMC Terrain
Confirmed Service Customer
4/22/2026
I like that they don't do any extra work, without informing me, and checking with me to see if I want it done.
LISA MEDVED
4/23/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GRIFFITH, IN
John M|2022 GMC 2500HD Sierra
Confirmed Service Customer
5/18/2026
Great service writer. Truck returned washed and clean. In and out fast for service oil change . Quality work..A+++
JAMES LAGESTEE
5/19/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CROWN POINT, IN
David C|2017 Buick LaCrosse
Confirmed Service Customer
5/18/2026
Good knowledge of the issue and move things along efficiently. Provides future recommendations to keep car in top maintenance.
JAMES LAGESTEE
5/19/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROWN POINT, IN
David F|2016 Buick Enclave
Confirmed Service Customer
5/22/2026
Service Department is honest and performs only those tasks necessary. They don’t try to pressure customers into having unnecessary work done.
JAMES LAGESTEE
5/24/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MUNSTER, IN
James H|2022 Buick Encore GX
Confirmed Service Customer
5/22/2026
A job well done. Karl took excellent care of me & my baby Buick. The final price came down because some of the parts, thought to be needed, were not, & returned. THANKS, JIM WOZNIAK
KARL WAGENAAR
5/24/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Aaron W|2021 GMC Terrain
Confirmed Service Customer
5/29/2026
Great service as always. Service writer courteous and friendly. Oil change done within an hour.
KEVIN HESLIN
5/30/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PORTAGE, IN
Anna M|2015 GMC Terrain
Confirmed Service Customer
6/1/2026
Jim and his service department did an excellent job
JAMES LAGESTEE
6/2/2026
We appreciate your outstanding feedback. Jim and the service team will be delighted to know their hard work earned your recognition. Thank you for choosing us for your service needs.
VALPARAISO, IN
Rita L|2024 Buick Enclave
Confirmed Service Customer
5/3/2026
Friendly
KARL WAGENAAR
5/4/2026
We truly appreciate your kind remark. Creating a friendly experience is always our goal, and we look forward to welcoming you back again.
CROWN POINT, IN
Mrs J|2023 GMC Terrain
Confirmed Service Customer
5/27/2026
Daniel Quiones always does a great job.
KARL WAGENAAR
5/28/2026
Thank you for the great review. We’re delighted to hear Daniel continues to provide excellent service and consistently takes great care of you. Your continued trust means a lot, and we look forward to your next visit!
WHITING, IN
ROBERT A|2026 GMC Acadia
Confirmed Sales Customer
6/3/2026
Daniel was the difference in the decision to buy at Schepel. He was fair in pricing and very familiar with new tech. This is the third GMC we have purchased from Daniel.
DANIEL D
6/5/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
GRANGER, IN
ROSS C|2026 GMC Sierra 1500
Confirmed Sales Customer
6/3/2026
Long wait
DANIEL D
6/5/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LA PORTE, IN
Keith R|2024 GMC Terrain
Confirmed Service Customer
6/9/2026
Well taken care of, Love the QUALITY OF WORK. Amazing STAFF. Thanks for taking care of my car with professionalism.
PAUL VANKLEY
6/10/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
BEECHER, IL
Paula K|2018 Buick LaCrosse
Confirmed Service Customer
6/9/2026
My service advisor Jim Lagestee provided excellent service! He is knowledgeable, trustworthy, and courteous. I got an oil change and light bulbs replaced on my Lacrosse in a timely manner. He set me up for another appointment for another issue i talked to him about.
JAMES LAGESTEE
6/10/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
MERRILLVILLE, IN
Thomas C|2023 GMC Sierra 3500 HD
Confirmed Service Customer
6/9/2026
Service above and beyond like usual
JAMES LAGESTEE
6/9/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CROWN POINT, IN
Gayle D|2019 Buick Envision
Confirmed Service Customer
6/9/2026
Walk-in tire issue was worked into the service cue; and a nail was removed and the tire patched. I appreciated this care and attention.
JAMES LAGESTEE
6/10/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CROWN POINT, IN
John Z|2023 GMC Sierra 1500
Confirmed Service Customer
5/29/2026
Always prompt and courteous
JAMES LAGESTEE
5/30/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Stephen D|2025 GMC Sierra 1500
Confirmed Service Customer
5/30/2026
Love the people working there, all friendly.
MATTHEW PERRY
6/1/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Take care!
CEDAR LAKE, IN
Brian K|2023 Buick Envision
Confirmed Service Customer
6/8/2026
Fast and friendly service
MATTHEW PERRY
6/9/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
HIGHLAND, IN
John J|2023 Chevrolet Traverse
Confirmed Service Customer
6/11/2026
Very pleased with the service provided and the customer support is always great!
LISA MEDVED
6/12/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
SAINT JOHN, IN
NATALIE A|2026 Buick Envista
Confirmed Sales Customer
6/11/2026
Darrell was AMAZING. He explained everything to me and every feature! He wasn’t pushy at all and made me feel comfortable making my decision
DARRELL D
6/12/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
PORTAGE, IN
FRANK H|2026 GMC Terrain
Confirmed Sales Customer
6/10/2026
Everything went well. Keith Vooys was very informative in the showing of the Terrain and explaining the technical aspects of it.
KEITH K
6/12/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
DYER, IN
PAUL J|2026 GMC Acadia
Confirmed Sales Customer
6/11/2026
First time dealing with Schepel, it was great, Jordan Usher, was great too. Will be taking the car there for all service needs.
JORDAN J
6/12/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SAINT JOHN, IN
Shelly A|2024 GMC Terrain
Confirmed Service Customer
6/11/2026
Appt was at 9:30. Was paying my invoice before 10:30. In and out. Great. Everyone was very polite that I dealt with.
NICHOLAS STASIL
6/12/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CEDAR LAKE, IN
Joyce A|2024 Buick Enclave
Confirmed Service Customer
3/30/2026
Everyone was friendly and service was excellent
DUANE PURNICK
3/30/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
VALPARAISO, IN
ROBERT V|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
6/5/2026
Initial contact was with Nicole, via text, inquiring about the inventory status of the vehicle we eventually bought. Timing was perfect, "They're taking it off the truck now." We hurried to the dealership where we met Mike Kowalke. Mike was observant, asked good questions, and did a great job of helping Team Schepel sell a REALLY nice truck. His professionalism and customer care are exemplary
MICHAEL M
6/6/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
SAINT JOHN, IN
WYATT W|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
6/5/2026
The Salesman was very nice and thorough with explaining everything including every feature of the vehicle
DANIEL D
6/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
MONTEREY, IN
MONICA P|2026 Buick Envista
Confirmed Sales Customer
6/5/2026
Mike was awesome knew a lot about the car he sold me and Wes a great deal of help and so personable!!!!!
MICHAEL M
6/6/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HIGHLAND, IN
David O|2016 GMC 1500 Sierra
Confirmed Service Customer
6/5/2026
Fast and friendly service.
JAMES LAGESTEE
6/6/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
VALPARAISO, IN
Emilio V|2025 GMC Canyon
Confirmed Service Customer
6/12/2026
Friendly and fast service.
MATTHEW PERRY
6/13/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GRIFFITH, IN
Joseph A|2021 Buick Enclave
Confirmed Service Customer
6/12/2026
An emergency trip popped up and I had to rush to get my Enclave road worthy. Jim Lagestee, the best service rep ever, made sure the maintenance was completed on time. That is why I have been trusting him for 16 years. Even though I didn’t ask for a service vehicle, Jim sent one to pick me up so I could get my car. Great employee!
JAMES LAGESTEE
6/13/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CROWN POINT, IN
GARY J|2026 GMC Acadia
Confirmed Sales Customer
5/21/2026
We dealt with Parker Suckow in purchasing a 2026 GMC Acadia from the loaner fleet. He was very knowledgeable and helpful in deciding which car and features we wanted. We closed the deal in a very timely manner and are very satisfied with our purchase. Because of how Schepel has treated us in the years past and present, we will always purchase our new vehicles from them.
PARKER P
5/22/2026
Congratulations on your new 2026 GMC Acadia! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
VALPARAISO, IN
Nicholas P|2024 Buick Encore GX
Confirmed Service Customer
5/21/2026
The Service Department actually got us in early and did a great job taking care of the problem
NICHOLAS STASIL
5/22/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
MUNSTER, IN
Lee J|2025 Buick Enclave
Confirmed Service Customer
6/8/2026
Had my oil changed. Appointment was early and I was back on the road in less than an hour. Everything went smoothly and Jim L. Kept me informed and discussed future service.
JAMES LAGESTEE
6/9/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
SCHERERVILLE, IN
Kristin C|2014 Buick LaCrosse
Confirmed Service Customer
6/10/2026
Personnel are always friendly and polite. Service was done thoroughly and in a timely manner. Building was very clean. Love the complementary car wash. Most importantly, this dealership has always been trustworthy.
KEVIN HESLIN
6/11/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HIGHLAND, IN
David I|2017 Buick Regal
Confirmed Service Customer
6/10/2026
My oil change went smoothly
LISA MEDVED
6/11/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SCHERERVILLE, IN
Terance L|2020 GMC Acadia
Confirmed Service Customer
6/15/2026
Schepel always outshines the rest!
JAMES LAGESTEE
6/16/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GRIFFITH, IN
Wendy J|2024 Buick Envision
Confirmed Service Customer
6/17/2026
Outstanding customer service. Shout out to Nick for all his help!. Really love this dealership.
NICHOLAS STASIL
6/18/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
FRANKFORT, IL
Patricia S|2026 Buick Encore GX
Confirmed Service Customer
6/17/2026
They took me on time and my car drove like was new again.
NICHOLAS STASIL
6/18/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CHESTERTON, IN
Thomas W|1999 GMC Yukon
Confirmed Service Customer
6/2/2026
Excellent service! Kind and caring Staff! Definitely Professional Grade!
JAMES LAGESTEE
6/3/2026
Your outstanding remarks are sincerely appreciated. It's wonderful to know our caring and professional team made such a positive impression during your visit. We look forward to providing the same exceptional experience whenever you return.
HAMMOND, IN
John A|2017 GMC 1500 Sierra
Confirmed Service Customer
6/2/2026
I always get great service and results from Jim Lagestee and team at Schepel.
JAMES LAGESTEE
6/3/2026
Your continued support means a great deal to us. We're delighted to hear Jim and the team consistently provide the quality service and results you expect. We look forward to assisting you again on your next visit.
DYER, IN
JULIA C|2026 GMC Terrain
Confirmed Sales Customer
6/4/2026
Great experience
PARKER P
6/5/2026
Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Lyman K|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/4/2026
excellent service in a timely manor I will return for other services they treated me like family
JAMES LAGESTEE
6/5/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LOWELL, IN
William D|2022 GMC Terrain
Confirmed Service Customer
6/5/2026
Absolutely great and thank you again for always being there for me.
JAMES LAGESTEE
6/6/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CROWN POINT, IN
Robert C|2019 GMC Acadia
Confirmed Service Customer
6/13/2026
Great service as always. Fast and efficient!
NICHOLAS STASIL
6/14/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HIGHLAND, IN
Walter G|2018 Buick Enclave
Confirmed Service Customer
6/13/2026
Great service
MATTHEW PERRY
6/15/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
VALPARAISO, IN
Cynthia J|2013 Buick Encore
Confirmed Service Customer
6/19/2026
Your service department is GREAT!! Nick Stasil approached me on Monday when I stopped in regarding a concern I had on my Buick.. He's great & so knowledgeable about what the problem could be . He gave me an appointment Thursday and so great full to him.. My car is now back to normal !!! Thank you Nick for your help,your knowledge and dedication to Schepel service department !!
NICHOLAS STASIL
6/21/2026
We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!
MERRILLVILLE, IN
Karen L|2024 Buick Encore GX
Confirmed Service Customer
5/14/2026
15k warranty
KEVIN HESLIN
5/15/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CROWN POINT, IN
JEFFREY S|2026 Buick Envista
Confirmed Sales Customer
6/5/2026
very good experience
MICHAEL M
6/6/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SCHERERVILLE, IN
Daniel W|2023 GMC Sierra 1500
Confirmed Service Customer
6/5/2026
Lisa in service was extremely helpful and provided great customer service
LISA MEDVED
6/6/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
VALPARAISO, IN
Samuel W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/14/2026
My center cap on my front drivers wheel was not replaced.still waitimg to hear form dealer.
DUANE PURNICK
6/17/2026
Our team has acknowledged this review.
PORTAGE, IN
SHEILA J|2026 Buick Encore GX
Confirmed Sales Customer
6/18/2026
Jordon was most helpful and friendly!!
JORDAN J
6/19/2026
Hi, we're glad to hear you found our staff very helpful and friendly! We sincerely value your business and look forward to your next visit. Take care!
GRIFFITH, IN
Kathy L|2024 Buick Envision
Confirmed Service Customer
6/18/2026
Oil change and tire rotations done. Took about an hour but had a nice place to sit while waiting. Coffee and tea pods and bottles of water available
MATTHEW PERRY
6/19/2026
Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!
CROWN POINT, IN
RICKY H|2026 GMC Sierra 1500
Confirmed Sales Customer
6/18/2026
Everyone is friendly and helpful there. My favorite dealer.
RICKY R
6/19/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
HEBRON, IN
Edmund A|2026 Buick Encore GX
Confirmed Service Customer
6/20/2026
😀Great
MATTHEW PERRY
6/21/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CEDAR LAKE, IN
RICHARD D|2026 GMC Yukon
Confirmed Sales Customer
6/20/2026
Perfect!
DANIEL D
6/21/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LOGANSPORT, IN
Mr. B|2019 GMC 1500 Sierra
Confirmed Service Customer
6/23/2026
goob job
MATTHEW PERRY
6/24/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CROWN POINT, IN
William H|2024 Buick Encore GX
Confirmed Service Customer
6/3/2026
Freindly and good service
NICHOLAS STASIL
6/5/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CLERMONT, FL
John G|2025 GMC Sierra 1500
Confirmed Service Customer
6/3/2026
Mathew Perry is very good, on time with the appointment, fixed it fairly fast.
MATTHEW PERRY
6/5/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
KOUTS, IN
John C|2014 GMC Acadia
Confirmed Service Customer
6/12/2026
Vehicle needs to service for items that appeared on the warnings.
JAMES LAGESTEE
6/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CALUMET CITY, IL
Betsy C|2024 GMC Acadia
Confirmed Service Customer
6/12/2026
The service writer, Sally, worked so hard to get our car finished and out the door before a storm. The service department was great. The showroom was so nice. Great experience
LISA MEDVED
6/13/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LONGBOAT KEY, FL
ALFRED B|2026 Buick Envista
Confirmed Sales Customer
6/18/2026
Very good as always.
DANIEL D
6/19/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
MERRILLVILLE, IN
John F|2005 GMC Envoy
Confirmed Service Customer
6/19/2026
Always great friendly service. This time just an oil change. Service Rep. Jim Lagestee made sure my car was done right and on schedule. Waiting room is clean with very soft chairs and cold water. Thanks Jim and Schepel -- Great Dealership.
JAMES LAGESTEE
6/21/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
SCHERERVILLE, IN
Richard E|2014 Buick Encore
Confirmed Service Customer
6/20/2026
The service staff has always been professional, courteous, and knowledgeable. The attention to my needs and concerns was genuine and it almost felt like I was dealing with a personal friend rather than a tech.
NICHOLAS STASIL
6/21/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Take care!
SCHERERVILLE, IN
Raymond D|2019 GMC 1500 Sierra
Confirmed Service Customer
6/24/2026
FAR too long for oil/filter change and tire rotation. Zero update during the longer than 2 hours wait. No verbal summary as to what services were performed before I paid my bill. I am going to try to find another option for these services in the future.
KEVIN HESLIN
6/25/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MANTENO, IL
Mckinley H|2020 Buick Enclave
Confirmed Service Customer
6/24/2026
u did an excellent job
LISA MEDVED
6/25/2026
We're grateful for your kind words and look forward to assisting you again in the future.
MERRILLVILLE, IN
Cindy M|2018 Buick Enclave
Confirmed Service Customer
6/28/2026
The Service Dept. (esp. Jim L.) has always been attentive in informing me on the repairs/service needs of my car. They are quick in getting my car scheduled and if it is a timely repair, Jim offers a rental so I can still take care of my appointments and family needs.
JAMES LAGESTEE
6/30/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CROWN POINT, IN
Courteney E|2021 Buick Envision
Confirmed Service Customer
6/30/2026
Jim waited on me and he was very friendly and helpful with answering my questions.
JAMES LAGESTEE
7/1/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GARY, IN
John J|2018 Buick Encore
Confirmed Service Customer
6/30/2026
I always have a great experience at your dealership! Matthew Perry always goes above and beyond in service!
MATTHEW PERRY
7/1/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
CROWN POINT, IN
Harriet M|2026 GMC Terrain
Confirmed Service Customer
6/30/2026
My experiences at Schepel Buick are always positive. I am greeted with a warm smile and provided with excellent, professional service. I am always made to feel that my being a customer is most appreciated and valued. H. Rincon
JAMES LAGESTEE
7/1/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MUNSTER, IN
Barbara B|2018 Buick Encore
Confirmed Service Customer
6/30/2026
Jim Lagastee sent a tow truck right away when I was stranded with a car that wouldn’t start . He arranged the car to be fixed the next morning, sent a courtesy driver to pick me up. I am pleased with the service, kind words, and the courtesy of my car repair !
JAMES LAGESTEE
7/2/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CROWN POINT, IN
Kevin W|2019 GMC 1500 Sierra
Confirmed Service Customer
7/2/2026
Always friendly and courteous… Service department did an awesome job getting my vehicle in on time and the service was quick and thorough.
LISA MEDVED
7/3/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWN POINT, IN
BRIAN S|2026 GMC Acadia
Confirmed Sales Customer
6/11/2026
Keith Vooys is great to work with and is very helpful. Thank you.
KEITH K
6/12/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
SAINT JOHN, IN
BENJAMIN O|2026 Buick Envista
Confirmed Sales Customer
6/13/2026
Very easy to get what we wanted
MICHAEL M
6/14/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LOWELL, IN
THOMAS K|2026 GMC Sierra 1500
Confirmed Sales Customer
6/13/2026
Outstanding !
CADILLAC C
6/14/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PORTAGE, IN
Anthony L|2021 GMC Yukon
Confirmed Service Customer
6/17/2026
Nick help me. And he was very professional
NICHOLAS STASIL
6/18/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MATTESON, IL
2421 E|2018 GMC 1500 Sierra
Confirmed Service Customer
6/22/2026
All staff is courteous and professional.
LISA MEDVED
6/25/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
CROWN POINT, IN
Tracey H|2023 GMC Acadia
Confirmed Service Customer
6/23/2026
I was in & out before I got comfortable, the cleaning lady is a sweetheart & the hot chocolate was the best!!
NICHOLAS STASIL
6/24/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GARY, IN
Thomas W|2026 GMC Terrain
Confirmed Service Customer
7/2/2026
I e njoyed friendly fast and excellent service. Jim, My service advisor is a very kind and caring man. When I talk with Him I know everything will be taken care of! Great Job!
JAMES LAGESTEE
7/3/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
HAMMOND, IN
STEPHANIE H|2026 GMC Sierra 1500
Confirmed Sales Customer
7/2/2026
Jordan our salesman was fine. However the sales manager was someone we don’t wish to deal with again. Too many games involved with trying to purchase a vehicle. We expected better from a dealership that’s been around this long.
JORDAN J
7/3/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CEDAR LAKE, IN
Randall J|2025 Buick Envision
Confirmed Service Customer
6/17/2026
I was only in for a oil change and tire rotation and it took almost two hours I thought that was ridiculous an hour at tops should be plenty for that, plus I find out afterwards I could have went to Circle Buick for the same service and got it $15. cheaper another disappointment.
NICHOLAS STASIL
6/18/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CEDAR LAKE, IN
Megan M|2021 GMC Yukon
Confirmed Service Customer
6/17/2026
Always a pleasant experience at Schepel!
JAMES LAGESTEE
6/18/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CHICAGO, IL
2521 J|2024 GMC Terrain
Confirmed Service Customer
6/27/2026
The service was excellent, I was taken care of within a few minutes. All service was taken care of and completed,
DUANE PURNICK
6/29/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CEDAR LAKE, IN
DEBORAH H|2026 Buick Envista
Confirmed Sales Customer
7/1/2026
Daniel found the vehicle i was inquiring via phone about and had it ready to look at and test drive.
DANIEL D
7/2/2026
Your confidence in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.
BURNS HARBOR, IN
Mr R|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/1/2026
Top notch service
KEVIN HESLIN
7/2/2026
Wow, we're glad you had such a wonderful experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
HOBART, IN
Orlando D|2017 Buick Enclave
Confirmed Service Customer
6/19/2026
Jim is always top tier with service. I always have a wonderful experience at this location.
JAMES LAGESTEE
7/5/2026
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
HIGHLAND, IN
JENNIFER S|2026 GMC Terrain
Confirmed Sales Customer
7/4/2026
Was great, start to finish!
RHONDA R
7/5/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
BERRIEN SPRINGS, MI
Samuel Z|2022 Buick Envision
Confirmed Service Customer
7/5/2026
The service was excellent. Customer service is excellent. Would highly recommend Schepel to anyone!
KEVIN HESLIN
7/6/2026
Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CEDAR LAKE, IN
Allen J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/19/2026
Schepel, Matt Perry and Brian Macchia are the best of the best. I always feel at home when I am there. Thank you!
MATTHEW PERRY
6/21/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CROWN POINT, IN
William R|2023 GMC Yukon
Confirmed Service Customer
6/19/2026
Very professional happy with experience
CULLEN GORDON
6/21/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
NAPLES, FL
Dedra A|2024 GMC Terrain
Confirmed Service Customer
6/19/2026
I was able to get an appointment within a few days. Lisa kept me up to date with the progress of my vehicle. It was a smooth process.
LISA MEDVED
6/21/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
HEBRON, IN
Isna M|2017 GMC Acadia
Confirmed Service Customer
7/2/2026
I’m satisfying so far at the service department.
KEVIN HESLIN
7/3/2026
We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
HIGHLAND, IN
David J|2022 GMC Acadia
Confirmed Service Customer
7/2/2026
Awesome service
MATTHEW PERRY
7/3/2026
Thank you for the excellent review! We appreciate your business and are always here if you need anything.
GRIFFITH, IN
9435 E|2024 Buick Encore GX
Confirmed Service Customer
7/2/2026
A female worker approached me rudely and with out introductions telling me I had to remain inside my vehicle. I sat inside my vehicle for several minutes before another worker noticed me inside my car telling me I should not be waiting in my car instead I should have parked my car and walked to the service desk as I was doing before the woman gave me false instructions. I then waited every other customer park their cars and walked to the service desk, she did not stop any of them as she had done to me. That experience made me feel unwelcome.
DUANE PURNICK
7/3/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MERRILLVILLE, IN
Bruce A|2024 GMC Terrain
Confirmed Service Customer
7/6/2026
Nick was great
NICHOLAS STASIL
7/7/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
HAMMOND, IN
Bernard E|2020 GMC Acadia
Confirmed Service Customer
7/9/2026
Great job
JAMES LAGESTEE
7/10/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
ST JOHN, IN
Mitsi S|2025 Buick Encore GX
Confirmed Service Customer
5/20/2026
Great!
PAUL VANKLEY
5/21/2026
We are glad to hear you had a great experience. Positive feedback like this is always appreciated by the team. Thank you and take care.
GLENWOOD, IL
Jewett D|2014 GMC 1500 Sierra
Confirmed Service Customer
6/26/2026
Took a little long but excellent service
NICHOLAS STASIL
6/27/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
MERRILLVILLE, IN
3841 G|2023 GMC Terrain
Confirmed Service Customer
6/29/2026
All went well, No problems.
DUANE PURNICK
7/1/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ST. JOHN, IN
0944 S|2016 Buick LaCrosse
Confirmed Service Customer
7/1/2026
Always punctual and professional
DUANE PURNICK
7/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
GARY, IN
Anthony A|2013 Chevrolet Equinox
Confirmed Service Customer
7/8/2026
Had my appointment at 9.00 a.m. arrived at 8.45 a.m. met Jim Lagastee left him the car keys went inside & by exactly 10:15 a.m. my car was done & washed know that is what you call great service Jim is always very nice & courtesy.Great job by him & the staff at Schepel Buick Thank you & pass this on to Jim please Anthony Pustelnik
JAMES LAGESTEE
7/9/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
MERRILLVILLE, IN
Mark A|2023 GMC Terrain
Confirmed Service Customer
7/17/2026
We love working with Schepel especially Steve Doty and Tammy, they make purchasing vehicles seem less!
DUANE PURNICK
7/19/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
CROWN POINT, IN
Richard C|2025 GMC Sierra 1500
Confirmed Service Customer
7/17/2026
Everyone very nice and helpful.
NICHOLAS STASIL
7/19/2026
Thank you for your kind words! We hope to be of service to you again in the future. Take care!
STEGER, IL
Michael D|2020 Buick Encore GX
Confirmed Service Customer
7/18/2026
I had a wonderful and information experience with the team
CULLEN GORDON
7/20/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
MERRILLVILLE, IN
JASON M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
7/2/2026
It was pretty quick and pleasant. Salesperson was really good and answered all of my questions.
MICHAEL M
7/3/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
MERRILLVILLE, IN
Steven P|2021 GMC 1500 Sierra
Confirmed Service Customer
7/5/2026
Knowledgeable professional care and service...
JAMES LAGESTEE
7/6/2026
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.. We're looking forward to your next visit!
VALPARAISO, IN
MARK O|2026 GMC Sierra 1500
Confirmed Sales Customer
7/6/2026
Jordon was absolutely fantastic.
JORDAN J
7/7/2026
Hello, we're happy to hear you had a fantastic experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
LA PORTE, IN
James E|2026 GMC Sierra 1500
Confirmed Service Customer
7/6/2026
Great service by Great people at a great dealer.
JAMES LAGESTEE
7/7/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
CEDAR LAKE, IN
GARY W|2026 GMC Sierra 1500
Confirmed Sales Customer
7/9/2026
Took a short amount of time, no hassels, no bologna, honest presentation. Rhonda was extremely friendly and knowledgeable, and she went over everything thoroughly, striving to get us everything we were looking for. Totally painless experience, and we left the dealership very happy owners of a gorgeous vehicle.
RHONDA R
7/10/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
HEBRON, IN
Lisa C|2018 Buick Encore
Confirmed Service Customer
7/21/2026
Our service rep Lisa was wonderful. Friendly, very helpful and accommodating. Got our repairs done quickly. Thanks Lisa.
LISA MEDVED
7/23/2026
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Schepel Buick-GMC, INC.! We hope to be of service to you again in the future. Take care!
GRIFFITH, IN
Beverly J|2018 GMC Terrain
Confirmed Service Customer
7/21/2026
Service is always excellent. Dwayne is a awesome service rep. Highly recommend this dealershp.
DUANE PURNICK
7/23/2026
Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
VALPARAISO, IN
John P|2025 GMC Canyon
Confirmed Service Customer
7/21/2026
Got me in and got me out fast!
NICHOLAS STASIL
7/23/2026
Hi, it is great to hear everything was done quickly and to your satisfaction. We're looking forward to your next visit with us!
HIGHLAND, IN
Bonnie L|2023 GMC Terrain
Confirmed Service Customer
7/23/2026
Duane always takes good care of my vehicle,
DUANE PURNICK
7/24/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
SAINT JOHN, IN
Vincent W|2023 GMC Sierra 1500
Confirmed Service Customer
6/15/2026
Easy ordering, and pick up and installation of tires
NICHOLAS STASIL
6/16/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HEBRON, IN
Paul K|2015 Chevrolet Corvette
Confirmed Service Customer
6/28/2026
Everything was great.
JAMES LAGESTEE
6/30/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HIGHLAND, IN
Richard D|2017 Buick Enclave
Confirmed Service Customer
6/29/2026
Jim Laggeste is a credit to the organization.
JAMES LAGESTEE
7/1/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
VALPARAISO, IN
Terry L|2024 GMC Acadia
Confirmed Service Customer
7/1/2026
Best Service department in Northwest Indiana
JAMES LAGESTEE
7/2/2026
Reading your review completely made our day! Thank you so much for spreading the word about your experience. If there is absolutely anything you need down the road, just say the word. Take care!
HIGHLAND, IN
LARRY H|2026 Buick Encore GX
Confirmed Sales Customer
7/1/2026
We have dealt with Darryl for around 30 years and he has always done his best job to get us a great deal. We greatly appreciate his and the dealerships efforts to give us the fantastic service that we get.
DARRELL D
7/2/2026
Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.
DYER, IN
Alan J|2022 GMC Yukon
Confirmed Service Customer
7/3/2026
Jim always takes great care of us!
JAMES LAGESTEE
7/5/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
LOWELL, IN
EARNEST A|2026 GMC Terrain
Confirmed Sales Customer
7/23/2026
Professional service rendered.
DANIEL D
7/24/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
MERRILLVILLE, IN
Brandon C|2012 Chevrolet Colorado
Confirmed Service Customer
7/24/2026
Excellent and friendly service as usual, thanks to Nick and the crew!
NICHOLAS STASIL
7/25/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MERRILLVILLE, IN
John R|2024 GMC Sierra 1500
Confirmed Service Customer
7/24/2026
Fast
NICHOLAS STASIL
7/25/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
LOWELL, IN
DEBRA S|2026 Buick Enclave
Confirmed Sales Customer
6/26/2026
Bruce was my dealer, he was very helpful with getting me my best price for the vehicle I wanted. I’ve had Bruce as my dealer for a while and he’s always been great. I would recommend him and the dealer ship to everyone.
BRUCE B
6/27/2026
We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!
CEDAR LAKE, IN
Daniel H|2021 GMC 1500 Sierra
Confirmed Service Customer
7/3/2026
As always great service
JAMES LAGESTEE
7/4/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
MERRILLVILLE, IN
Richard L|2019 GMC Terrain
Confirmed Service Customer
7/4/2026
Great customer service!!!!
MATTHEW PERRY
7/5/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
MERRILLVILLE, IN
John W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/8/2026
All the maintenance got done right and pretty quick and the service writer explained everything to me.
KEVIN HESLIN
7/9/2026
Thank you for your kind rating and feedback. Knowing that we delivered a great experience is incredibly rewarding for our team. Please let us know if there's anything we can do to help with your vehicle in the future.
WESTCHESTER, IL
Mary L|2023 Buick Encore GX
Confirmed Service Customer
7/20/2026
The shop was clean and they answered all of my questions. Thank you. Mary
LISA MEDVED
7/22/2026
Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!
GRIFFITH, IN
EDWIN B|2026 GMC Terrain
Confirmed Sales Customer
7/22/2026
One of our best new car buying experiences we have ever had. Very knowledgeable and answered all our questions.
DANIEL D
7/24/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Michael J|2017 GMC Acadia
Confirmed Service Customer
7/22/2026
Service agent Lisa did a fantastic job very thorough and kept me informed about my vehicle progress..
LISA MEDVED
7/24/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAPE CORAL, FL
MARKIA D|2026 Buick Envista
Confirmed Sales Customer
7/25/2026
I had an amazing experience purchasing my new Buick, and I couldn’t be happier! My salesperson, Kiwi (Keith), was absolutely excellent throughout the entire process. He was knowledgeable, patient, professional, and made sure all of my questions were answered without making me feel pressured.
KEITH K
7/27/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HIGHLAND, IN
PAMELA P|2026 Buick Envision
Confirmed Sales Customer
7/25/2026
Very helpful , yhe knowledge of the Buick kiwi Keith very helpful.
KEITH K
7/27/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EAST CHICAGO, IN
Mr. C|2024 GMC Terrain
Confirmed Service Customer
6/19/2026
Brought my 2024 gmc terrain in because I’m having trouble with the apple car phone connection. They were unable to fix it.
NICHOLAS STASIL
6/21/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CROWN POINT, IN
Bryan M|2022 Chevrolet Traverse
Confirmed Service Customer
6/30/2026
I just want to say how great my experience was with Schepel Buick GMC. Matthew Perry in the service department was absolutely fantastic. He was professional, helpful, and made sure I knew what was going on every step of the way. It’s not often you find someone who genuinely cares about taking care of people, but Matthew went above and beyond. He made the whole process easy and stress free, and I really appreciate the way I was treated. I would definitely recommend Schepel Buick GMC and Matthew Perry to anyone looking for great service.
MATTHEW PERRY
7/1/2026
Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!
CROWN POINT, IN
Mitsi S|2025 Buick Encore GX
Confirmed Service Customer
7/20/2026
In & out under 1 hr 15 minutes
KEVIN HESLIN
7/22/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GLENWOOD, IL
JAMES B|2026 Buick Envision
Confirmed Sales Customer
7/23/2026
Mike was professional, knowledgeable and extremely helpful during the buying process
MICHAEL M
7/24/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
LA PORTE, IN
Barbara B|2016 GMC Acadia
Confirmed Service Customer
7/23/2026
Jim Lagastee immediately reserved a spot within the week to change the battery on my GMC Acadia. I was leaving out of town and he was ready and willing to get this done ! I didn’t have to think about tow trucks and out of town repairs when Schepel handles repairs so quickly.
JAMES LAGESTEE
7/24/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Gregory C|2025 GMC Sierra 1500
Confirmed Service Customer
7/27/2026
Friendly and prompt service
KEVIN HESLIN
7/29/2026
Hi, thank you for taking the time to leave a review for us at Schepel Buick-GMC, INC.. We're looking forward to your next visit!
EVERGREEN PARK, IL
8452 R|2019 GMC Acadia
Confirmed Service Customer
7/28/2026
Terrific repair job! Thank you Nick! BIG job - 9 hours labor and done on time to return to us for the weekend. Loaner car was great!
NICHOLAS STASIL
7/30/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HIGHLAND, IN
Julius A|2024 GMC HUMMER EV SUV
Confirmed Service Customer
7/10/2026
shoutout to Kevin H.
KEVIN HESLIN
7/11/2026
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
STEGER, IL
PATRICK V|2026 GMC Yukon XL 1500
Confirmed Sales Customer
7/17/2026
We had the best experience buying our new Yukon. The kindness, knowledge and service was amazing! Thank you to staff at Schepel!
RONALD R
7/19/2026
We are very happy we could provide you with the best experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
HIGHLAND, IN
Patricia P|2023 Buick Encore GX
Confirmed Service Customer
7/24/2026
Service Rep Nick was so helpful in accommodating my repairs and went out to the car to reset my dash and show me how back window washer works-- from the Poniac Vibe! Nick was professional, polite and proficient. He is an asset to your service department. I even called Ryan the General Manager to brag on Nick who has the patience of a saint. I always went to my Salesman Laquell to adjust the dash screen.
NICHOLAS STASIL
7/25/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
MARK D|2026 GMC Yukon
Confirmed Sales Customer
7/29/2026
Ricky was very understanding and helpful. We walked away happy with our purchase and would recommend anyone to purchase from him.
RICKY R
7/30/2026
Congratulations on your new vehicle, Mark! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HIGHLAND, IN
TODD M|2025 GMC Savana Commercial Cutaway
Confirmed Sales Customer
7/29/2026
Salesman was awesome throughout the whole buying process.
KEITH K
7/30/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
Randolph W|2026 GMC Sierra 1500
Confirmed Service Customer
7/30/2026
Quick, friendly service
MATTHEW PERRY
7/31/2026
We're glad everything was completed quickly, with friendly service, and to your satisfaction! Thank you so much for your feedback! If you have any further questions, please give us a call. We're always happy to help!
GRIFFITH, IN
ELMER S|2026 Buick Enclave
Confirmed Sales Customer
8/1/2026
Our salesman Bruce Lichtenfeld was excellent in handling our new car purchase. This was our 8th or 9th new car purchase from Schepel Cadillac, Buick dealership, and Bruce was involved in most of them.
BRUCE B
8/3/2026
Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.
CROWN POINT, IN
James E|2020 GMC Acadia
Confirmed Service Customer
7/20/2026
My Acadia was serviced in a very efficient manner. In a short time an oil change, tire rotation, air and passenger compartment filter change and a check of the tire condition were completed. I was relieved that a wheel alignment was not necessary at this time. All of the staff at Schepel Buick GMC Cadillac were very courteous. I would like to especially thank Mr. Jim Lagestee for his expertise and assistance.
JAMES LAGESTEE
7/22/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
CROWN POINT, IN
Kenneth J|2021 Buick Encore
Confirmed Service Customer
7/21/2026
Brought my car in for the trunk not opening and was told it was the trunk latch and it would be fixed and car ready by 11:30. Well by noon I heard nothing and went to the service desk and was told my advisor was out to lunch. He then said it was not the latch but the liftgate relay which wouldn't be available to 3 pm. VERY POOR Then I look at the bill and I am charged 331.92 for labor for unnecessary work when they should have looked at the relay first. Oh, then I get charged for 2 pivot pins they broke while doing the work. VERY UNSATISFIED
NICHOLAS STASIL
7/23/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SAINT JOHN, IN
Victor S|2024 Chevrolet Traverse Limited
Confirmed Service Customer
7/31/2026
Great customer service
MATTHEW PERRY
8/2/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
HAMMOND, IN
JAMES K|2027 GMC Terrain
Confirmed Sales Customer
8/3/2026
I worked with Ron Lubarski on the lease of a 2027 GMC Terrain Elevation Edition. There's a reason we keep coming back to Ron and Schepel GMC/Buick for vehicles - the service is outstanding, the dealership is clean, inviting, and friendly. Above all, the sales staff listens, engages and works efficiently to provide the customer a variety of options that meet their needs. Ron Lubarski exemplifies customer-centric engagement - from start to finish. His knowledge of the products stands out during the buying process and we were incredibly comfortable learning about our new GMC Terrain through Ron's guidance. Thanks to all at Schepel GMC/Buick!
RONALD R
8/5/2026
We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!
SAINT JOHN, IN
DAVID G|2026 Buick Envision
Confirmed Sales Customer
8/4/2026
Good amount of inventory to look at and test drive. Danial Quinones was great to work with and made our experience so enjoyable.
DANIEL D
8/6/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
VALPARAISO, IN
Cynthia J|2013 Buick Encore
Confirmed Service Customer
7/27/2026
I was driving west on U S 30 when All of a sudden , my car was wanting to die out, overheating etc I called Nick S and told him I was headed his way , he said , absolutely , and A couple days later ,... my car was fixed and back to normal ( safe) again. I Cannot stress enough how grateful I am to nick for hearing my concerns and acknowledging and addressing the problems. THANKS Nick S
NICHOLAS STASIL
7/29/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
MERRILLVILLE, IN
Chelsee B|2026 GMC Acadia
Confirmed Service Customer
7/27/2026
Good
LISA MEDVED
7/29/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HIGHLAND, IN
Brett W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
7/27/2026
My Service Advisor Lisa Medved was great.
LISA MEDVED
7/29/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
SAINT JOHN, IN
Thomas O|2023 Buick Envision
Confirmed Service Customer
7/27/2026
My only complaint was that it took two hours and there was not a courtesy car available
KEVIN HESLIN
7/29/2026
Thank you for the feedback. We appreciate hearing your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you a
SAINT JOHN, IN
BERT W|2026 GMC Terrain
Confirmed Sales Customer
7/31/2026
Beautiful dealership with qualified and helpful employees.
KEITH K
8/4/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
LANSING, IL
Fletcher J|2026 GMC Acadia
Confirmed Service Customer
8/3/2026
Everything was great. No long line of waiting. Nick got me in and out in no time. I am so grateful.
NICHOLAS STASIL
8/5/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
MERRILLVILLE, IN
Marilyn F|2021 Buick Encore GX
Confirmed Service Customer
8/3/2026
Kevin is great!
KEVIN HESLIN
8/5/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
SAINT JOHN, IN
Steven M|2026 GMC SIERRA 1500
Confirmed Service Customer
8/7/2026
Prompt and great service as always
JAMES LAGESTEE
8/9/2026
We're glad to hear that you had an excellent experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!
CROWN POINT, IN
Corenza F|2023 GMC Terrain
Confirmed Service Customer
7/23/2026
Lisa gave very good srvice and was very accommodating .
LISA MEDVED
7/24/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GARY, IN
Gary U|2022 GMC Canyon
Confirmed Service Customer
7/30/2026
Great job Lisa
LISA MEDVED
7/31/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
JACOB B|2026 GMC Sierra 1500
Confirmed Sales Customer
7/30/2026
Rhonda was outstanding throughout the entire process. She was professional, knowledgeable, and incredibly accommodating. Communication was always prompt and clear, and she made the entire experience seamless from start to finish. She took the time to answer my questions, kept me informed, and made me feel confident every step of the way. I truly appreciate all of her hard work and would highly recommend working with her.
RHONDA R
7/31/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
NEW LENOX, IL
Serita A|2019 Buick LaCrosse
Confirmed Service Customer
8/3/2026
It was very pleasant
KEVIN HESLIN
8/5/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
MERRILLVILLE, IN
8459 J|2026 Buick Encore GX
Confirmed Service Customer
8/6/2026
Duane always takes time and is very helpful. He is very knowledgeable and has taken care of all my service needs with all my Buicks I have purchased at the dealership. I always recommend people ask for him for excellent service!
DUANE PURNICK
8/7/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SCHERERVILLE, IN
Allen J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/6/2026
Service Department and dealership is tops! What more can I say.
JAMES LAGESTEE
8/7/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
CROWN POINT, IN
John J|2018 Buick Encore
Confirmed Service Customer
8/11/2026
Matthew Perry “ALWAYS” takes great care of our needs for our Encore!
MATTHEW PERRY
8/13/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
CROWN POINT, IN
RANDELL S|2026 GMC Sierra 1500
Confirmed Sales Customer
7/18/2026
Keith is extremely helpful and patient. He was a pleasure to work with. This was my second time working with him and I will gladly work with him again in the future.
KEITH K
7/20/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
HEBRON, IN
ROBERT J|2026 GMC Sierra 1500
Confirmed Sales Customer
7/18/2026
The whole team were great especially my salesman he had went over everything thoroughly i would purchase from that Dealership again
MICHAEL M
7/19/2026
Hello, we're happy to hear you had a great experience with our team! We sincerely value your business and look forward to your next visit. Take care!
ORLAND PARK, IL
1501 T|2025 GMC Acadia
Confirmed Service Customer
7/18/2026
Their friendly demeanors are only surpassed by their desire to serve the customer.
DUANE PURNICK
7/19/2026
Thank you for your kind words! We hope to be of service to you again in the future. Take care!
HIGHLAND, IN
ROBERT H|2026 Buick Encore GX
Confirmed Sales Customer
7/31/2026
Michael (sales) was outstanding, very helpful with all facets of car buying.
MICHAEL M
8/2/2026
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CROWN POINT, IN
BRIAN W|2026 Buick Enclave
Confirmed Sales Customer
7/31/2026
Very clean. Very helpful. Not pushy. Willing to work within our budget.
MICHAEL M
8/2/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
GRIFFITH, IN
Donna R|2023 Chevrolet Equinox
Confirmed Service Customer
7/31/2026
Very professional.
KEVIN HESLIN
8/2/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
CEDAR LAKE, IN
Lou L|2024 GMC Canyon
Confirmed Service Customer
8/1/2026
Unfortunately it was not on your priority list, dropped off Late Tuesday night and wasn’t evaluate until Sometime Monday the following week, in the future when requesting a courtesy vehicle, it would be nice to have a comparable pickup in lieu of small vehicle…
KEVIN HESLIN
8/3/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SAINT JOHN, IN
Roger A|2026 GMC Acadia
Confirmed Service Customer
8/25/2026
Great
LISA MEDVED
8/27/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CROWN POINT, IN
Thomas M|2026 GMC Terrain
Confirmed Service Customer
9/18/2026
I had an oil change and tire rotation that was done in about 45 minutes. No issues or no upselling. Perfect.
KEVIN HESLIN
9/20/2026
Hi, it is great to hear everything was done quickly and to your satisfaction. We're looking forward to your next visit with us!
SAINT JOHN, IN
Erica B|2025 Buick Envista
Confirmed Service Customer
8/4/2026
Matthew in the service department helped me, and he was excellent.
MATTHEW PERRY
8/6/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MERRILLVILLE, IN
ROBERT B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/4/2026
Bruce was very upfront. Not pushy at all like other dealerships!
BRUCE B
8/6/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAINT JOHN, IN
Anne M|2024 Buick Envista
Confirmed Service Customer
9/11/2026
First we were there on 8/22 not 8/27. Second when the car was finished with service there was brown goop on the front end drivers side. My husband explained to Lisa Medved that it was not there at his arrival. Lisa said it was and mentioned reviewing video to confirm. He asked to see the video. It took a long time for anyone to review the footage. He ultimately in the end was not allowed to see it. Lisa eventually said we will buff it out for you. While the footage review was taking place my husband asked to speak to a supervisor. He was told no one was there on Saturday. He sought out our sales person who sold us the envista and Dan brushed him off as well. Overall we were treated badly and everything was very secretive and no one wanted to take the time to make it right. We’ve bought 3 cars from you. At least two sets of tires and many service appointments over the years. After the treatment received at this last visit we won’t return. I sent a message through your website after the incident and received no response. Buick sent a survey and we received no acknowledgment of the situation either. With all that said it’s time for us to find a better fit for our car repair needs. It’s a shame because you used to be a decent establishment but there have been subtle shifts in the atmosphere of the dealership dating back to Covid that haven’t been quite positive. I guess we should have seen the writing on the wall then.
LISA MEDVED
9/18/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HOBART, IN
James L|2014 GMC Acadia
Confirmed Service Customer
9/11/2026
My oil change went fine but I was having a problem with my air conditioning and I was told it would be $250 just to look at it. That is crazy! So I told them nevermind and will take it somewhere else.
JAMES LAGESTEE
9/12/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CROWN POINT, IN
Mark H|2026 GMC Sierra 1500
Confirmed Sales Customer
9/17/2026
Schepel is the best
BRUCE B
9/18/2026
We are very happy we could provide you with the best experience! We want to sincerely thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
HIGHLAND, IN
TIESHA B|2027 GMC Terrain
Confirmed Sales Customer
8/6/2026
Mike was very patient with me. He’s great
MICHAEL M
8/8/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HOBART, IN
Melissa S|2025 GMC Acadia
Confirmed Service Customer
8/6/2026
Lisa our service manager is fantastic! She always goes above and beyond with outstanding customer service and knowledge.
LISA MEDVED
8/8/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!
CROWN POINT, IN
Ralph J|2019 GMC Terrain
Confirmed Service Customer
8/7/2026
Work was done in a timely fashion
JAMES LAGESTEE
8/9/2026
Thanks for the great review! We are fully committed to making every dealership visit seamless and enjoyable, and it’s wonderful to know we succeeded. See you again down the road!
SCHERERVILLE, IN
Mr. J|2020 Buick Envision
Confirmed Service Customer
8/7/2026
Service Adviser Jim Lagestee handles my vehicle concerns professionally and courteously. He's knowledgeable and has a great way of being helpful.
JAMES LAGESTEE
8/9/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
CRETE, IL
Lucy A|2020 Buick Encore
Confirmed Service Customer
8/18/2026
Perfect
JAMES LAGESTEE
8/20/2026
Thank you for the excellent review! We appreciate your business and are always here if you need anything.
CHICAGO, IL
MARK A|2026 GMC Sierra 1500
Confirmed Sales Customer
8/29/2026
The sale man was very helpful in getting me the best deal
MICHAEL M
8/30/2026
We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
MILFORD, IL
THOMAS S|2026 Buick Encore GX
Confirmed Sales Customer
8/30/2026
I have been dealing with Schepel Buick for 30yrs and they are the best also there service dept is top notch as well
KEITH K
8/31/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Daniel N|2021 Buick Encore GX
Confirmed Service Customer
9/13/2026
The service was fast and the technician explained everything well.
JAMES LAGESTEE
9/13/2026
Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
ST. JOHN, IN
Ron R|2026 GMC Sierra 1500
Confirmed Service Customer
9/18/2026
I asked to be serviced quickly as I had another appointment to get to and your team accomplished. Much appreciated.
KEVIN HESLIN
9/20/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LOWELL, IN
Michael A|2025 GMC Acadia
Confirmed Service Customer
7/10/2026
Great job!
JAMES LAGESTEE
7/11/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
CEDAR LAKE, IN
Christopher P|2016 GMC SIERRA 1500
Confirmed Service Customer
8/7/2026
Had a pleasant experience as usual. Lisa Medved is always pleasant and helpful and makes the experience that much better.
LISA MEDVED
8/9/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
VALPARAISO, IN
Sandra V|2023 Buick Envision
Confirmed Service Customer
8/7/2026
Fast efficient and good service. miss my car wash but I was told the parts will be in soon to repair the machine and to stop in anytime for a free car wash.
MATTHEW PERRY
8/9/2026
We're glad to hear that you had an excellent experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!
SAINT JOHN, IN
Joy R|2011 Buick LACROSSE
Confirmed Service Customer
8/8/2026
Very cordial everyone I have been my vehicle serviced at Schepel Buick when purchased in 2011. They do things the right away. Amen
JAMES LAGESTEE
8/10/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MERRILLVILLE, IN
Timothy S|2023 GMC Sierra 1500
Confirmed Service Customer
8/31/2026
Great Service
LISA MEDVED
9/1/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HIGHLAND, IN
Patrick L|2022 GMC Yukon
Confirmed Service Customer
9/17/2026
Service is always excellent!
JOSHUA VASSAR
9/18/2026
Thank you for your kind words! We hope to be of service to you again in the future. Take care!
HIGHLAND, IN
Kathleen H|2024 GMC Terrain
Confirmed Service Customer
9/17/2026
2 year old terrain with 15,000 miles, several notifications for oil change, but not for the problem that existed. At the time of oil change found there was a leak in transmission due to factory error. WRONG SIZE BOLTS. Never a recall, never noticed at the time of first oil change. I had to wait 2 days for a courtesy car and another 2 days for repairs. I bought a brand new car assuming I wouldn’t have mechanical problems especially due to initial factory errors. I will never buy a GMC car again or go back to the dealer for anything that isn’t covered under warranty. At least I wasn’t expected to pay for their error.
MATTHEW PERRY
9/18/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CROWN POINT, IN
Jeff H|2022 GMC Acadia
Confirmed Service Customer
7/29/2026
I purchased a new battery about two months ago. Recently, my car started to show codes and not starting properly, then on Saturday last, it died. I got it over and lisa took us in on a very busy day. They told me I had electrical issues but when I tried to start it, I couldn't and it coded low battery. Long story short, you sold me a defective battery and really that cost us three hours and dinner. Don't you test products before you install?
LISA MEDVED
7/30/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DYER, IN
3841 G|2015 Buick LaCrosse
Confirmed Service Customer
8/11/2026
My battery failed over the weekend. I called Monday morning and was able to take the car in that afternoon. Battery was replaced and I was on my way.
DUANE PURNICK
8/13/2026
Hi, we're so happy we were able to help you out. Thank you for choosing Schepel Buick-GMC, INC. and we hope to see you again soon!
ST. JOHN, IN
Terry L|2024 GMC Acadia
Confirmed Service Customer
8/11/2026
Needed to have some warranty work done , service department had all parts in stock and thanks to Jim L the service advisor , he obtained a loaner for us with no questions asked. While we were there signed up for a extended warranty on our 2023 GMC Sierra with Mike Jen who is very cordial professional and understanding. Very easy process thanks to his knowledge and suggestions.
JAMES LAGESTEE
8/13/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
HIGHLAND, IN
Nicki F|2026 Buick Envision
Confirmed Sales Customer
9/16/2026
Salesman Michael K always does a great job!
MICHAEL M
9/17/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
MUNSTER, IN
Mr. J|2018 GMC Terrain
Confirmed Service Customer
9/16/2026
Service Advisor Jim Lagestee took great care of my car and me. He answered my questions and moved the serving along so my waiting time was as short as possible.
JAMES LAGESTEE
9/17/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
CRETE, IL
Malcolm L|2025 Buick Enclave
Confirmed Service Customer
9/23/2026
Good
NICHOLAS STASIL
9/24/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GARY, IN
Rosa F|2020 Chevrolet Equinox
Confirmed Service Customer
9/28/2026
Great service with a car wash…. Thank you
KEVIN HESLIN
9/30/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
EAST CHICAGO, IN
Marqueal W|2009 GMC Yukon
Confirmed Service Customer
7/29/2026
I had a factory recall, I set the appointment, and from start to finish, the crew was great, the cleaning lady took time to show me an area where I could set up my computer and start my office work from the waiting area. It's just the little thing that give you peace of mind when your vehicle is being fix and you need to proceed with everyday life. Thanks.
KEVIN HESLIN
7/30/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GARY, IN
THOMAS F|2026 GMC Sierra 1500
Confirmed Sales Customer
8/6/2026
Easy to deal with and great pricing
DARRELL D
8/7/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LA PORTE, IN
William D|2022 GMC Terrain
Confirmed Service Customer
8/11/2026
Prompt service and great team. Jim Lagestee is a "Top Gun" !
JAMES LAGESTEE
8/13/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWN POINT, IN
Mark S|2015 GMC Yukon
Confirmed Service Customer
9/19/2026
I thought Matthew the service rep was very helpful, courteous , honest with his assessment of work to B done and cost . great young man
MATTHEW PERRY
9/20/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SCHERERVILLE, IN
Ken R|2013 Buick Encore
Confirmed Service Customer
9/25/2026
Service consultant was excellent. Didn’t have to wait too long for service. A good experience.
NICHOLAS STASIL
9/26/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HOMEWOOD, IL
Lyn R|2022 GMC Terrain
Confirmed Service Customer
9/25/2026
Service professional Jim was super helpful and went above and beyond.
JAMES LAGESTEE
9/26/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CROWN POINT, IN
5522 D|2024 GMC Yukon
Confirmed Service Customer
9/26/2026
Nick Stasil was our service representative and made sure all concerns were addressed while vehicle was being serviced
NICHOLAS STASIL
9/28/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CHESTERTON, IN
Dennis A|2023 GMC Sierra 1500
Confirmed Service Customer
9/27/2026
service rep was very friendly as well as helpful. my vehicle was serviced properly and well done. i also appreciate the maintenance schedule provided by the service department so i know what to expect for service visits. nicely done!
NICHOLAS STASIL
9/28/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
WHITING, IN
Mr. D|2020 GMC Acadia
Confirmed Service Customer
8/14/2026
They did a very good job. Fixed my car in a timely manner
MATTHEW PERRY
8/15/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
SAN PIERRE, IN
Michael J|2026 Buick Envision
Confirmed Service Customer
9/29/2026
no Hassel visit. we were treated like friends.
NICHOLAS STASIL
10/1/2026
Reading your review completely made our day! Thank you so much for spreading the word about your experience. If there is absolutely anything you need down the road, just say the word. Take care!
DYER, IN
Sheila A|2021 Chevrolet Malibu
Confirmed Service Customer
9/29/2026
Kevin was very pleasant, made sure all my concerns about my car was taken care of, he made me feel Welcome, mentioned if I have any other concerns about my car to call him
KEVIN HESLIN
10/1/2026
Reading your review completely made our day! Thank you so much for spreading the word about your experience. If there is absolutely anything you need down the road, just say the word. Take care!
GARY, IN
Angela S|2020 GMC Acadia
Confirmed Service Customer
9/30/2026
Prompt and thorough service.
KEVIN HESLIN
10/2/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CROWN POINT, IN
Sean S|2020 GMC Canyon
Confirmed Service Customer
9/21/2026
Best in the business!
JAMES LAGESTEE
9/22/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schepel Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
CROWN POINT, IN
David C|2017 Buick LaCrosse
Confirmed Service Customer
9/24/2026
Good technical skills and timely and efficient performance.
JAMES LAGESTEE
9/25/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Chris P|2021 GMC 1500 Sierra
Confirmed Service Customer
9/25/2026
6 weeks to get my truck back. Told me that it would be a few days. The dealership closed and I was not notified. I have always had my truck serviced by GMC and the last tech cut a sensor wire during my last visit at Dan Young GMC. The inspector would not cover it under warranty. Make it make sense. Total BS. Also my truck went in with my electric floor boards working and when I received it back they didn’t work. I’m sick of fighting dealerships about their mistakes. What ever happened with inspections before and after so things like this is fixed before you send the vehicle off with customers.
MATTHEW PERRY
9/30/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Lowell, IN
David A|2023 GMC Acadia
Confirmed Service Customer
10/5/2026
Everything was good. The actual technician found an oil leak, glad he was observant of leak. Front desk scheduled the future repair date. I wish the point of contact person had offered exactly where the leak was. I had to ask specific questions to get the answers. Regardless, not complaining, just an observation thus the only reason not given 5 stars.
DUANE PURNICK
10/6/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HOBART, IN
Michael E|2026 GMC Canyon
Confirmed Service Customer
10/5/2026
service rep was excellent
KEVIN HESLIN
10/6/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CEDAR LAKE, IN
Denise W|2016 Buick Encore
Confirmed Service Customer
9/18/2026
Nice friendly service done in a timely manner you did not take too long to finish my car and they washed it
NICHOLAS STASIL
9/20/2026
Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!
GARY, IN
Donald S|2027 GMC Terrain
Confirmed Sales Customer
10/5/2026
Process went well. Dan was very helpful.
DANIEL D
10/6/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
ST JOHN, IN
John R|2020 GMC SIERRA 1500
Confirmed Service Customer
8/9/2026
Amazing
JAMES LAGESTEE
8/11/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CROWN POINT, IN
Robert C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/28/2026
great folks that were very open and honest. Easily one of the best if not the best experiences I have had w.r.t. purchasing a new vehicle. I dealt with Jeremy Barron and he was a pleasure to work with. I will definitely recommend them to friends and look to them in the future.
JEREMY J
9/30/2026
Hello! Your feedback truly motivates us and strengthens our dedication to providing exceptional care. We greatly appreciate your recommendation and are delighted to have gained your trust. Thank you once again for sharing your positive experience with others. Have a fantastic day!
LAFAYETTE, IN
1615 C|2020 Buick Encore GX
Confirmed Service Customer
9/28/2026
Great service … Jim Lagestee, checkout and the mechanics. Consistently great service for over 20 years.
JAMES LAGESTEE
9/30/2026
Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.
VALPARAISO, IN
219-781-8620 E|2024 GMC HUMMER EV Pickup
Confirmed Service Customer
10/2/2026
Service advisor Nick did a good job stepping for Kevin who was away and got the windshield in my truck replaced and the truck back to me when requested. now it has to go back because there is an annoying whistling from the windshield. it’s now been there for 3 days
KEVIN HESLIN
10/4/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SILVERTHORNE, CO
Michael J|2026 GMC Sierra 1500
Confirmed Sales Customer
10/2/2026
Hi
BRUCE B
10/4/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
VALPARAISO, IN
Lawrence J|2023 Buick Enclave
Confirmed Service Customer
10/3/2026
Excellent service!
LISA MEDVED
10/5/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SCHERERVILLE, IN
Charles A|2026 GMC Sierra 1500
Confirmed Sales Customer
9/18/2026
Excellent.
BRUCE B
9/20/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
OAK FOREST, IL
Sharon E|2020 GMC Acadia
Confirmed Service Customer
9/18/2026
had my oil change. all is well. thank you
JAMES LAGESTEE
9/20/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
DYER, IN
Tabitha J|2026 GMC Canyon
Confirmed Sales Customer
9/30/2026
Easy process and pleasant employees.
KEITH K
10/2/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LAKE STATION, IN
Charles G|2020 Buick Enclave
Confirmed Service Customer
10/1/2026
Wouldn't go anywhere else.
LISA MEDVED
10/3/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWN POINT, IN
Dionne M|2024 Buick Encore GX
Confirmed Service Customer
10/2/2026
Excellent service
NICHOLAS STASIL
10/4/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CROWN POINT, IN
Jeffrey A|2026 GMC Sierra 1500
Confirmed Sales Customer
10/2/2026
Good experience great sales lady
RHONDA R
10/4/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
JOLIET, IL
Dwayne L|2017 GMC Yukon XL
Confirmed Service Customer
10/2/2026
Great
JAMES LAGESTEE
10/4/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FORD HEIGHTS, IL
Brenda J|2025 Buick Encore GX
Confirmed Service Customer
10/6/2026
Everyone was courteous and pleasant. Pleased with the service.
MATTHEW PERRY
10/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MERRILLVILLE, IN
Alfred D|2012 GMC Acadia
Confirmed Service Customer
9/28/2026
Just a great dealership everybody there is fantastic
MATTHEW PERRY
9/30/2026
Hello! Your feedback truly motivates us and strengthens our dedication to providing exceptional care. We greatly appreciate your recommendation and are delighted to have gained your trust. Thank you once again for sharing your positive experience with others. Have a fantastic day!
CROWN POINT, IN
Daniel J|2018 Chevrolet Traverse
Confirmed Service Customer
9/28/2026
Jim Lagastee once again made sure the service process went well.
JAMES LAGESTEE
9/30/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
SCHERERVILLE, IN
James D|2010 Buick Enclave
Confirmed Service Customer
9/28/2026
Very easy oil change. No hassles, no push on other products or issues. Jim L is the best!
JAMES LAGESTEE
9/30/2026
We strive to ensure that all our clients have a relaxed and worry-free experience with us! If there's anything else you require, don't hesitate to reach out via phone or visit us. Wishing you a fantastic day!
HIGHLAND, IN
James T|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
9/29/2026
Great people!!! The way business should be done!!!
BRUCE B
10/1/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
GRIFFITH, IN
Nicholas A|2012 GMC 2500 Sierra
Confirmed Service Customer
9/29/2026
Quality service and on schedule
KEVIN HESLIN
10/1/2026
Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
LANSING, IL
David V|2026 GMC Sierra 1500
Confirmed Sales Customer
9/29/2026
Great salesman and awesome service for the accessories I bought for the truck.
BRUCE B
10/1/2026
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
HIGHLAND, IN
Robert R|2026 Buick Envista
Confirmed Sales Customer
9/29/2026
Excellent
KEITH K
10/1/2026
Thank you for the stellar review! We truly value your business and want you to know that we are always here for you whenever you need a hand.
SCHERERVILLE, IN